Power Cross

generator service

About us

At Power Cross, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality; regardless of how large or small the job.

Business highlights

20 years of trusted experience

Reviews

4.976 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 26-50 of 76 reviews

keith C.
08/2019
5.0
I would Highly recommend this company. Very knowledgeable about all things home generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry D.
07/2019
5.0
Returned phone call promptly and kept me advised of his schedule

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$28,500

Kelly M.
07/2019
5.0
Very progressional and kind. A rare find these days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian C.
07/2019
5.0
Keegan called me within 1 minute if hitting quotes on Home advisor.i told him I needed someone out immediately. He asked me to go to my generator and he would gain my trust over the phone because he couldnt come out until next week. So I did.After 15 minutes on the phone my generator was running like a top. Im now signed up for his yearly maintenance.I explained I was a fireman for 25 years and I need it running for my family if a storm kicks up because I have to work. THANK YOU Keegan,YOU HAVE EARNED MY TRUST!!!!. The guy that just left my house before I went on home advisor had to leave to get a special tool; and schedule to return. Needless to say,I will be cancelling this dude . I truly recommend POWER CROSS!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glen A.
07/2019
5.0
They came to service my generator in very timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda S.
07/2019
5.0
Professional and honest

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary C.
07/2019
5.0
I gave 5 stars for great phone service on checking my generator for active activity. I haven't had them physically check my generator and we haven't started working on a quote for service. I will update this review when we follow through in the next month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard T.
06/2019
5.0
They are extremely competent and were very responsive to my needs. I would not hesitate to recommend them to anyone..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,450

ERIC B.
06/2019
5.0
"Keegan" was very professional and courteous. He explained the entire process to me and showed me the work he performed. He additionally gave me many "pointers" on what to do/not to do to ensure the efficient performance of the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Linda H.
05/2019
5.0
Very professional, polite, and communicative about issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annette M.
05/2019
5.0
This young man was very courteous & polite ! U don t find many people like that in this world especially young people ! His Dad & Mon did a fine job ! He does great work ! Doesn t try to make u think something is wrong when it s not ! Only fixes what needs to be fixed ! I would definitely recommend him to anybody !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard W.
04/2019
5.0
Keegan was great. On time and totally professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Lonnie H.
03/2019
4.0
showed up early, cleaned as he worked, answered all questions and offered advice

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$285

Cheryl W.
02/2019
5.0
Keegan was able to troubleshoot my problem over the phone. Therefore, there was no charge. I was not previously a customer, but I will be for now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Monque S.
01/2019
5.0
The Customer Services and the Technician Keegan was out standing very knowledgeable and helpful price very reasonable will recommend to all my friends

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark S.
12/2018
5.0
Keegan, his dad and his company are the perfect example of what superior customer service means. Without getting into too much detail, I have a 38kw Generac generator that a couple of other service contractors said they could not repair or service. This includes the company that sold it to me. Long story short, Keegan devised a very unique and thoughtful approach to solving the problem and fixing/servicing the generator. I was completely impressed and amazed at the approach that was used, and needless to say, I will be using Power Cross for all of my generator needs. I wish I could give them 10 stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Skip V.
11/2018
5.0
really nice guy ! did a great job .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Gary H.
09/2018
5.0
Keegan was excellent. Great customer service and was very detailed with his work. He took the time to explain everything he was doing and why it was necessary. I will definitely use Power Cross in the future and would definitely recommend this company to anyone needing engine or generator repair or maintenance. Gary Harris

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Henry M.
09/2018
5.0
Owner was very nice and knowledgeable about his services and equipment. He's also honest and worked quickly to resolve my issue!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael R.
08/2018
5.0
They provided excellent service at a fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Reggie B.
08/2018
5.0
Using Power Cross to service my GE Generator was the very best decision I could have made. Awesome customer service and expert knowledge of my unit. Truly appreciated the professionalism and total customer experience. I would gladly recommend Power Cross to all my friends. My experience with Power Cross is how great customer service should feel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Diane H.
07/2018
5.0
They did a great job very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walt R.
07/2018
4.5
They picked up my 15KW Generator, serviced it and delivered back to me in tip top shape. Keenan is extremely knowledgeable and I would recommend him to anyone.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$400

Contact information

12262 Post Oak Road, Hammond, LA 70403

http://www.powercross.us

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

generator service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

No, Power Cross does not offer free project estimates.
No, Power Cross does not offer eco-friendly accreditations.
No, Power Cross does not offer a senior discount.
No, Power Cross does not offer emergency services.
No, Power Cross does not offer warranties.

Contact information

12262 Post Oak Road, Hammond, LA 70403

http://www.powercross.us

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM