Established in 2000, we are a family run home improvement company. We offer a full range of home improvement services to fit any need and any price. We strive for customer satisfaction and we will go above and beyond to ensure our customers are fully satisfied with our work.
Business highlights
25 years of trusted experience
Services we offer
Interior and exterior renovations, decks, patio tops, fencing, additions, kitchen and bath remodels.
Description of Work: Remodel in guest bathroom was beautiful. Had to wait quite a while for his availability but im glad I did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Bryan H.
03/2017
5.0
remodeling
+ -1 more
They did an excellent job with the work. Was very honest with the direction of renovation. Meaning where to move the light switch. How much of the wall to remove.
Description of Work: They did a bathroom renovation for us. Called and had the job scheduled within a week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
JENNIFER B.
10/2016
5.0
remodeling, home remodeling
+ 0 more
We would HIGHLY recommend Wayne. From the start, Wayne's knowledge and expertise was evident. He came up with great ideas to improve my home. Wayne has an eye for detail. A craftsman who takes pride in his work and offers excellent workmanship and professionalism - highly recommended.
Description of Work: Remodeled bathroom and kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda F.
10/2015
5.0
remodeling
+ -1 more
unknown
Description of Work: Reliable, knowledgeable |Wayne repaired considerable termite damage to the front of my home
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael H.
06/2015
2.0
remodeling
+ -1 more
Pfeiffer came out to give estimate for bathroom remodel and said he would call in a few days. A couple of weeks passed and we accepted another bid from another company. We were contacted by Pfeiffer a couple of weeks later and asked if we still wanted the estimate. I explained that due to no contact, we used another contractor. We were still interested in a bid for roof repair, for which inspection was performed in the first visit. They promptly called back with an estimate that was open ended... if it needs this, it will be more... if it needs that, it will be more. I asked them to call back in February, after the initial issue was resolved by another contractor. We haven't heard from them since. Contrary to contractor response, we accepted a bid and gave deposit December 20, 2014 to another contractor. Pfeiffer Renovations LLC contacted us to schedule an estimate on 12/12/2014 around 8:45 AM. This was the first response to our request. They said they would provide the estimate in a "few days." They contacted us on 12/29/2014 around 5:49 PM and asked if we were still interested in an estimate. I explained that due to lack of prompt response that we contracted another bid. I have call logs to prove these statements. I did not contact any contractor associated with Angies List prior to Thanksgiving, 2014. My membership with Angie's List initiated after Thanksgiving, 2014. Pfeiffer Renovations LLC response referencing October is badly mistaken, because Thanksgiving is always late November. I'm positive my statements can be verified.
Description of Work: Failed to give timely estimate and lost bid. Gave another bid for different issue, but way too open ended, and failed to return call.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$2,250
Response from Pfeiffer Renovations LLC
We met with this customer in October of 2014 for an estimate. The estimate was provided to the customer within a week. At that time he informed us that he chose another contractor. He requested a quote for repairs to his roof. The reason the estimate was “open ended” as stated was due to the nature of the repair. The customer was informed that the estimate was for what we could see at that time and that any hidden damage discovered once the roof was opened could potentially be an additional charge. All work would be discussed with him prior to any additional costs being incurred. It is impossible to give a firm price on the type of damage the customer had due to the numerous variables that could potentially affect the repairs. He asked us to call back in a few months. We assumed that if he was still interested in having the repairs completed he would contact us at that time.
Gustavo A.
05/2015
1.0
remodeling
+ -1 more
I guess it was best that we didnt work together because he couldnt even keep his commitment to submit a bid.
Description of Work: promptly returned my call for estimate. Arrived to inspect job site as said. Discussed entire scope of work and said he'd be in touch withing a week with a quote. Didnt hear from him so i sent a message asking if he was still going to bid on the job, he said yes. never heard back from him.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Response from Pfeiffer Renovations LLC
I met with the customer in November 2014 for an estimate. The individual was not certain what work he wanted completed at that time. He listed numerous items during the course of the conversation, but did not specifically state what work he wanted to have completed. He was contacted a few days after the initial meeting for an estimate with a price on small repairs to his deck and interior work. He did not return my call. Listing the job as $20,000 is rather excessive as it was small repairs. The individual claimed at the time of the estimate that he was in the process of obtaining multiple estimates. I believed since he did not return my call that he chose to move forward with another company. It is company policy not to continually call a potential customer. We believe if a customer wants us to complete the work, they will contact us. After reviewing phone records, this individual did not follow up by phone, but through the messaging system on this site. It is also rather odd that this individual waited six months to leave a review.
Brittany and Chris M.
06/2014
5.0
remodeling
+ -1 more
unknown
Description of Work: I called Pfeiffer up for a full master bath renovation. Mr. Pfeiffer was extremely friendly and did a great job. It turned out that there was tons of mold on my walls and floors behind the old tub, and he did a great job replacing all the moldy lumber with very reasonable cost. Shower, tub, toilet were installed, closet moved, walls and floors rebuilt. I enjoy my new bathroom and would trust Mr. Pfeiffer with any other renovation in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Jack P.
06/2014
5.0
remodeling
+ -1 more
He cut a new doorway into an adjacent room. He ran into several problems that were not visible until the cutting a hole into the new closet. He came up with the solution to several problems, and came up with a perfect solution to each of them. He built a wall, cut an opening in to a an adjacent room, framed in a new wall, patched the holes in the original closet, textured both of the closets, matching it perfectly, installed new flooring in the new closet, caulked, primed and painted all surfaces, matching it perfectly with the original textures and color. I could not have been more pleased with his work. I have already hired him to completely remodel a condo, that had all fixtures, cabinets, and appliances from the mid 1970's and in cheap materials with seriously poor condition into a modern upper scale two bedroom, two bath home. I can't imagine a trade he is not proficient.
Description of Work: He constructed a wall changing one large closet, into the original closet, and cutting the closet in two, cutting a doorway into an adjacent room which did not have a closet. His work looked like it was originally built that way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Jack P.
05/2014
5.0
remodeling
+ -1 more
100% perfect, way beyond my expectations. They were on time, professional, and cleaned up after themselves. Everything was done as stated and I plan on using them again.
Description of Work: He installed a wall and opened the doorway to a closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda B.
05/2014
5.0
remodeling, decks
+ 0 more
Wayne was professional, courteous and stuck to his estimate. He showed up on time and even came on the day the arborists arrived to verify that he had opened a large enough space in the deck for them to remove the tree adequately. He finished on time and was always there when he said he would be.
Description of Work: Removed portion of wooden deck which previous homeowners built around a large Oak Tree so that the tree could be removed. Wayne then replaced the damaged boards and closed the deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Federico P.
04/2014
5.0
decks, remodeling
+ 0 more
unknown
Description of Work: Wayne constructed a perlgola meassuring 20x12 in my back yard... He took his time to make sure all cuts and design was perfect, he suggested we added a little flair to the cuts of wood which he did and no additional cost, as well as installing electric and a celling fan for outside. |He was very honest and straight forward, and I would recommend his services to everybody that needs work around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2
Renee R.
04/2014
5.0
remodeling
+ -1 more
Very professional. Came out promptly with an estimate. Work was done on the agreed upon date and at the agreed upon price. I am very satisfied with this contractor and would recommend and use him again.
Description of Work: Repair carpet between bedroom and hallway and install 5x3 entrance foyer with ceramic tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
celeste S.
02/2014
5.0
remodeling
+ -1 more
Just when I was about to give up on Angies list I called Wayne. I had contacted 3 other people from the list to do work on my house. One had no references and didn't want to show any work ,one gave me an estimate that was almost half what I paid for the house, and the other had me wait 1 1/2 monthes for him to start only to call and tell me that he wasn't going to be able to do my job after all. I gave Wayne a call after being dumped by guy # 3 and I'm so glad I did. The first portion of the job was the deck. I met him on a Thurs. had a simple contract and estimate on Friday , and by the next Friday the deck was totally done !! Seeing him for the gem he is I immediately lined up the other jobs for him. Wayne came everyday ,you could see the progress everyday, and he cleaned up after himself EVERYDAY ! His estimates were very reasonable and the work was done in a timely fashion . His work was also first rate. everything looks terrific. He is also a great guy. He put up with our crazy dog and when he was building the deck instead of just trashing a little gardenia bush that was in the way he planted it a pot he found in the backyard. Truly I cant say enough good things about this man. Ill definitely be calling him with our next project
Description of Work: built covered 16 x 17 ft deck, enclosed porch for a dining room, did plumbing ,lighting, tiling ,and installed countertops in kitchen, laid approx. 1000 sq. ft of flooring throughout house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,500
Susan R.
11/2013
2.0
handyman service
+ -1 more
They attempted to fix the leak in my roof. |It still leaked after they finished...they did not know how to fix it. |cost too much money.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$1,000
Response from Pfeiffer Renovations LLC
We have never worked for this individual. I have tried to contact this customer and the Business Center at Angie's List on this matter. There is a Pfeiffer Roofing company in the area that is not related to or involved with Pfeiffer Renovations. This customer is mistaken in their review. We stand behind all of our work with a warranty for one year.
jeffrey A.
06/2013
1.0
remodeling
+ -1 more
othing was done
Description of Work: call and asked for an estimate. he stated he would give me one but never got back to me. when i called him he asked if this was a flip house and i said i was using as rental property. said that he doesnt work for sub prices. we never talked price and he didnt even bother to look at the property. guys like this are looking for insurance money and rely on their reputation of work and dont want to compete for price because they want to rip you off.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
Response from Pfeiffer Renovations LLC
This individual had not purchased the property. He wanted a bid on the repairs so he could use it to negotiate the sale price. He further stated that he was looking to flip the home. After discussing the matter with the individual, he was informed that we did not conduct estimates on properties unless they were owned by the individual or under contract to purchase. This is company policy. At the time of the phone conversation, we had a backlog of six to eight weeks in work. I informed the gentleman that if his intentions were to flip the home himself and begin work immediately, he would be better off contacting subcontractors directly as we are not a subcontractor.
Jacquelyn P.
10/2012
5.0
handyman service
+ -1 more
Workers came when they said, all were professional, worked together well, work done within 2 days, other company wanted more than twice the charge and wanted to replace pergola.
Description of Work: Pergola damaged in hurricane by fallen trees. Repaired, looks same as when newly constructed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Darby H.
10/2012
5.0
remodeling
+ -1 more
Wonderful. They met with our insurance agent and they did a great job.
Description of Work: Roof, siding, sheet rock, woodwork.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jennifer G.
09/2012
5.0
flooring contractor, handyman service, remodeling
+ 1 more
Where do I begin? Wayne and Wes became part of our family when they remodeled our home in the Covington area. They met with us several times to plan our remodel and were very accommodating when it came to pinning down a start date. They always held true to their start and finish times and made sure to clean up at the end of every work day. They double and even triple checked each and every move to ensure accuracy and high quality craftsmanship. When walls were taken down and floors ripped up, many imperfections were exposed. Wayne and Wes wisely advised as to the best possible solutions taking monetary and aesthetics into consideration. Whenever a decision had to be made, they communicated the issue at hand and collaborated with us before moving on. We love Wayne and Wes and will absolutely call on them for all our future projects!!!
Description of Work: Home remodel: Removal of four walls; addition of structural support beams in attic; addition of window in great room; relocation of attic stairs; removal and addition of electrical sockets; installation, wiring and plumbing of kitchen appliances; subfloor repair and leveling; installation of wood flooring throughout home; installation of entry door; installation of kitchen cabinetry
We use him for everything and he's awesome. I'm moving from one house to another house. They installed laminate flooring, replaced the toilet, redid the roof, and covered the patio in my last house. They are currently putting laminate flooring down and ceramic tile in the washroom at my present house. They are honest and impeccable. My husband initially found him to do the patio, and we've been using him ever since. He is priced right. I give him high ratings and will continue to use him.
Description of Work: They are installing laminate flooring and putting tile in my washroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Susan A.
03/2012
1.0
remodeling
+ -1 more
Contractor was hired to replace flooring in my home. While ripping out the existing flooring in the master bedroom, contractor discovered a leak coming from the master bedroom shower pan. I dealt with my insurance company to file a claim, however contractor pushed us to hire them as a sole source contractor without submitting a quote for the job. We become very suspicious of this and asked them to finish the job they were doing and told them we would get back to them regarding the shower project. Contractor ceased work on the flooring project and requested that I sign a document agreeing to pay them a consulting fee of $70 per hour for the shower project, and in the fine print of this paper was also a statement that we were agreeing to hire them for the shower project. In order to keep them working, I signed the paper under this duress. That same evening, my husband and I rescinded this agreement with them and they agreed to tear up the paper I signed. We ended up selecting another contractor as Pfeiffer was unresponsive and late with their written estimate. Pfeiffer then sent us a bill for $805.00 which was represented their time incurred to work up the quote for the shower job. When we refused to pay them, they sued us in small claims court using the rescinded contract as a basis to charge us for the time they took to work up the quote. We also found out later that the contractor also contacted our insurance company and tried to find our information about our claim without our permission. They said they always used the insurance claim estimates as a starting place for their quotes. Beware of this contractor and this obvious scam to charge the homeowner for fraudulent, inflated charges.
Description of Work: Contractor was hired to install hard wood flooring that we had purchased. Contractor also wanted to bid on a shower repair project that ensued during the flooring installation. The flooring job should have taken a few days took two weeks as they dragged out the job in order to be still in our home when the insurance payment occurred for the next job. The flooring installation was marginal at best and we would not rehire this contractor. Please refer to next paragraph for further problems that occurred with the contractor when we did not select this contractor for the shower job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Handyman Services,
Decks and Porches,
Flooring Sales and Installation,
Kitchen and Bath Remodeling
FAQ
Pfeiffer Renovations LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
Pfeiffer Renovations LLC accepts the following forms of payment: Check
No, Pfeiffer Renovations LLC does not offer eco-friendly accreditations.
No, Pfeiffer Renovations LLC does not offer a senior discount.
No, Pfeiffer Renovations LLC does not offer emergency services.
Yes, Pfeiffer Renovations LLC offers warranties.
Pfeiffer Renovations LLC offers the following services: Interior and exterior renovations, decks, patio tops, fencing, additions, kitchen and bath remodels.