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Blue Diamond Plumbing & Electric

Plumbing

About us

We are a licensed plumbing company providing quality service to our customers both individuals and businesses.

Business highlights

Emergency Services Offered

Services we offer

All types of plumbing repairs and installations including the following: leak detection, shower pans, faucet and shower diverters, toilets, sinks, water supplies, hot water heaters, garbage disposers, piping, filtration systems, sewer and drain cleaning and repair, re-pipe work, clogged drains cleared, Hydro-jetting and electric rooting, pump and lift stations rebuilt, installed and maintained, gas piping, sewer connections to the city, clean outs, roof drains, parking lot storm drains, excavati

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Showing 1-1 of 1 reviews

Sue G.
04/2013
3.0
plumbing
  + -1 more
The business owner's father answers his business phone and had difficulty understanding us, he never seemed to understand that we were initially asking for an estimate before work could be done. However, the owner, once on the scene did understand, and provide us with a clear explanation of what the possible causes of our leaking toilet might be. And provided us with the written estimate required by our insurance company in a timely manner. The estimate of $486 that he provided was for the "worst case scenario." The insurance company told us that this was not a reasonable estimate for this type of work - but did so in such a way that we mistrusted the insurance company rather than the plumber (our fault). Since he had once before done good competent work for us on a previous house we hired him to do the job anyway. He came within a few days of being called. He was prompt and professional in his attitude. He was neat and careful, explained what he was doing, and completed the job in 1 hour and 45 minutes. And then charged us the full $486 dollars "worst case" estimate. We tend to get intimidated by service providers doing tasks we can't do ourselves, and since this was exactly what the estimate had been, I wrote him a check. However, looking at the billing once he had left, I realized that the parts accounted for about $50 and that he had charged us $430 for 1 hour and 45 minutes worth of labor, 2 hours if we include his time for the estimate. Don't know about elsewhere, but in this rural community, I'm quite sure that plumbers do not make $200 a hour. We feel ripped off, and bamboozled, and we only have our selves to blame. But we probably won't be calling on this company again - unless we're desperate, which we might be, because the only other licensed plumbing company in the area puts you on a waiting list and makes you wait up to three months for anything that is not a dire emergency.
Description of Work: Replaced warped toilet flange and applied new seal.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$486

    Contact information

    2127 Highway 160, Premium, KY 41845


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing

    FAQ

    Blue Diamond Plumbing & Electric is currently rated 3 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Blue Diamond Plumbing & Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Blue Diamond Plumbing & Electric does not offer free project estimates.
    Yes, Blue Diamond Plumbing & Electric offers eco-friendly accreditations.
    No, Blue Diamond Plumbing & Electric does not offer a senior discount.
    Yes, Blue Diamond Plumbing & Electric offers emergency services.
    No, Blue Diamond Plumbing & Electric does not offer warranties.
    Blue Diamond Plumbing & Electric offers the following services: All types of plumbing repairs and installations including the following: leak detection, shower pans, faucet and shower diverters, toilets, sinks, water supplies, hot water heaters, garbage disposers, piping, filtration systems, sewer and drain cleaning and repair, re-pipe work, clogged drains cleared, Hydro-jetting and electric rooting, pump and lift stations rebuilt, installed and maintained, gas piping, sewer connections to the city, clean outs, roof drains, parking lot storm drains, excavati

    Contact information

    2127 Highway 160, Premium, KY 41845


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM