Rolling Hills Nursery

They call the day when they are coming and if I'm not going to be here, I just tell her and she is really good about working about another date because I always want to be here when they come. They ae very professional. Most of the time they have some Mexican people that work with that and there is always one person who is not Mexican that oversees the crew. If you have any questions they are extremely nice and professional.

This visit went well. I think it was more supervised.

We have established landscaping and they just do maintenance. I don't think they trimmed exactly like they should. Rolling Hills at least is an established business so I probably will continue to use them. I have been using them for about 20 years.

I called them and asked them to come over and look at an area that I wanted to have landscaped. He was very punctual, he drew up a plan for me to look at and it was very reasonable. And he did what I asked him to do instead of doing what he wanted to do. Then he had me come over to the nursery and look at all the plants that I had wanted. He did give me some suggestions about different things that I might like, but he gave me the option. I was very happy with the service. There are several things that are going to be done. Technically, they haven't done the service yet but I'm on his schedule to get it all done and up to that point I've been very happy. And what I thought was great is that they guarantee the plants that they put in for you for two years; they will come out and check on them periodically to make sure that those plants are doing what they are supposed to be doing and that I am doing what I am supposed to do to make sure that they don't die.

When my wife's mother died, our neighbors very kindly gave my wife a gift certificate to Rolling Bills Nursery. We're both sorry that they wasted their and ultimately our money not to mention time. We added money to the certificate to pay for the planting because Rolling Bills doesn't guarantee any thing not planted by them. Heck, if you think about it, even someplace like Lowe's warranty is better than Rolling Bills. Anyway, they planted the first tree and it died within seven months. We called to have it replaced and they acted like we were stealing from them but finally agreed to replace the tree but only if we paid another planting fee. We've now paid as much for "planting" as the tree itself cost. They planted the tree and it also died in seven months.       We called again and were told that they wouldn't replace it. I as to talk to the owner, Rob, who turned out to be imperious and snotty. He said it was their "policy" and asked me if I wanted him to make an exception. I said no, I wanted him to honor everyone's warranty. He said "Well, the trees probably had bugs" and he wasn't responsible. I'm not sure what this was supposed to mean except that if the trees had bugs, they came in on his trees. During all this time, I planted four trees on my own and they all alive and healthy. Additionally, there are a good number of bushes and trees in the same vicinity as those planted by Rolling Bills and they are all lush and healthy. I worry now, that in addition to being over charged for poor products and service (all delivered with attitude) I may have jeopardized the health of all my other trees, bushes and vegetation. I have accurate pictures of these trees, the surrounding vegetation and all the receipts showing how we lost a lot of money.
Dos: Go to an honest nursery or store. There's a great one just across the street. Their products are great and they grow much of their own stock.
Don'ts: Don't go the Rolling Hills Nursery

The weather hampered the start of the project because the old retaining wall allowed so much water to seep through. The workers were top notch and worked like they were working on their own retaining wall. They took the time and care to ensure the work was done right. One of the things that impressed me was that the workers checked with me throughout the project to make sure I was satisfied. John Watkins kept in touch with me when there were weather delays. I could not have asked for a more pleasant group of people to work with who bent over backwards to make sure their customer was happy. On a scale of 1 to 10, Rolling Hills is a 12, honest.