When my wife's mother died, our neighbors very kindly gave my wife a gift certificate to Rolling Bills Nursery. We're both sorry that they wasted their and ultimately our money not to mention time. We added money to the certificate to pay for the planting because Rolling Bills doesn't guarantee any thing not planted by them. Heck, if you think about it, even someplace like Lowe's warranty is better than Rolling Bills. Anyway, they planted the first tree and it died within seven months. We called to have it replaced and they acted like we were stealing from them but finally agreed to replace the tree but only if we paid another planting fee. We've now paid as much for "planting" as the tree itself cost. They planted the tree and it also died in seven months. We called again and were told that they wouldn't replace it. I as to talk to the owner, Rob, who turned out to be imperious and snotty. He said it was their "policy" and asked me if I wanted him to make an exception. I said no, I wanted him to honor everyone's warranty. He said "Well, the trees probably had bugs" and he wasn't responsible. I'm not sure what this was supposed to mean except that if the trees had bugs, they came in on his trees. During all this time, I planted four trees on my own and they all alive and healthy. Additionally, there are a good number of bushes and trees in the same vicinity as those planted by Rolling Bills and they are all lush and healthy. I worry now, that in addition to being over charged for poor products and service (all delivered with attitude) I may have jeopardized the health of all my other trees, bushes and vegetation. I have accurate pictures of these trees, the surrounding vegetation and all the receipts showing how we lost a lot of money. Dos: Go to an honest nursery or store. There's a great one just across the street. Their products are great and they grow much of their own stock. Don'ts: Don't go the Rolling Hills Nursery