Positive Property Management, Inc.

"Mr. (member name removed) signed a listing contract with Positive Property to SELL his home. His contract stated the property was being listed with Positive Property. NEVER was it ever implied in writing or verbally that we had any association with REMAX. A FOR SALE sign was installed on his property and not for rent. Mr. Burton did not enter into a property management agreement with Positive Property Management. We were never asked to maintain the home in his absence. KU removed two trees from the property which were infested with emerald ash bores and had to be removed. He was notified before they were removed. This is documented. The fence was graffitied and he was immediately notified. This is documented. The who neighborhood had been defaced overnight. He was already back in town when this happened, and did not return to town to discover it. He was notified by our office it had occurred, and then went over to his house to inspect. Ms. Nalley was able to get the property under contract, however the contract had a full price appraisal in it. The home did not appraise for the purchase price. All Kentucky appraisers are licensed. The appraiser is selected by the purchasers lender and not by the seller, the seller's agent. We as the seller's agent are not allowed to contact the appraiser to induce him or her to change the appraisal. The appraiser inspects the property and takes pictures and is well aware of all improvements of the home and how or if they will be reflected in the appraisal value. Mr. Burton was informed of this information. ALL the claims made in this response are documented, from the contracts signed, services performed, notifications to owner of tree removal and graffiti, correspondence in regards to appraisal. And Ms. Nalley NEVER, EVER, EVER offerred to rent the home for Mr. Burton. After dealing with Mr. Burton in the sale of this property, we had ZERO desire to be in a continued business relationship with him. We have been nothing but professional in dealing with Mr. (member name removed), we cannot say that this was a reciprocal."