RestoPros of South Kansas City

The process started immediately. They came right away. They tested the surrounding areas for water and found reasonable amounts under the kitchen sink and little to no water in the basement. They set up a dehumidifier under the sink for one night, cut a hole in the bottom of the sink cabinet, and continued for two more nights. They then decreed that the sink area was good and wanted to proceed with plans that would cut a large hole in the basement to test for further water damage. We said no. Other than asking to sign an unexplained form that just highlighted the signature part and not the contents of the contract, there was no written explanation of plans, steps, and pricing. I felt like I was in a hospital where you were asked to take action in of emergency with no specific indication of cost. When I stopped the process to share concerns about cost, I was told it was too late for insurance to cover it, and that they had a 5-star rating. They gave me a verbal estimate of 1,500-5k.

Joel and his team were great. No one wants to wake up at 5:30am to water pouring into the basement, so having their expertise was essential. Joel made it to my house within 30 minutes and helped up navigate all the details and calls. This is quite stressful when you have no idea what to do. We hope to never need to call him again, but I highly recommend him to those who do.

I reached out in the morning after my plumber repaired a water line that burst. Joel arrived that afternoon and immediately got the drying process started. We were able to get the affected area fully dried within 4 days and avoided major demolition. I was pleased with the professionalism, communication, quality of work and good outcome. Would work with them again.

I highly recommend RestoPros. I had water damage in my house and they came out to ***** the situation same day. Joel was professional and kept me informed every step of the way. Monty was also very informative and did great work. Super easy to work with, communicated frequently, and helped work with my insurance. Overall, great experience!

Joel and Monty were professional, knowledgeable, and thorough in their work. They explained the entire process in detail and worked quickly to address the problem. From the initial inspection to the final clean up, the team was professional, efficient, and respectful of our home.

This is the most professional company I’ve ever worked with. Joel Montgomery is courteous, competent and knowledgeable. He put my fears to rest, was patient with my questions and explained everything in detail. His commitment to doing a GREAT job shows. I highly recommend this company! They are amazing to work with!

Everything went great! Joel and LaMonte were wonderful. They shared and explained every step of the process with me along the way. They were always on time and even let me know when they were on the way every morning in order to get my dogs contained. The work was perfect, and I will definitely hire the company again if needed!

RestoPros of South Kansas City came to our rescue when our basement flooded. Ryan, the owner, was at our home within a couple of hours of our call to him and went right to work on mitigating the damage and then continued to communicate with us on a daily basis until the project was completed. We appreciated not only Ryan's efforts but those of his associates who were very personable and easy to work with. I highly recommend this company to anyone looking for mitigation and restoration services.

RestoPros of South KC recently did mold removal work in our bathroom. They came to our house almost immediately after being contacted and were very professional. They explained their process very clearly and helped us understand what was needed for our bathroom. They thoroughly examined the need and executed the work in a safe, high quality and timely manner. We were very satisfied and would recommend them to others.

Such a professional team! Quick- water damage repair and complete restoration-.

Joel was very quick to reach out and schedule a time to come to the house. He was knowledgeable about solutions for the issues we were facing.