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New Concept Auto Service

Founded 1986 • With Angi since June 2008

4.7

(43) Verified Reviews

Auto Service
Auto Tires
Auto Transmission
Auto Inspections
Auto Radiators
Auto Mufflers

Description

New Concept Auto Service is a family owned and operated, full service auto repair facility, specializing in the repair and maintenance of domestic and Asian vehicles; Volvo and Volkswagen/Audi. We have been AAA approved for 30 years, employ ASE-Certified Master Technicians and are electrical troubleshooting experts. New Concept Auto offers free loaner cars, a 3-year/36,000-mile warranty, and customer loyalty specials, We also keep highly detailed service and maintenance records. We provide skilled diagnosis and honest communication during each step of the repair process by explaining what caused the concern, what the immediate safety needs are, and any important maintenance procedures--not just how much it will cost. We don't guess. We diagnose. Owner Paul Rupp is an ASE Certified Master Technician, L-1 (advanced engine performance). He is a graduate of Kansas State University with a degree in Mechanical Engineering, and has been a shop owner for over 20 years. For accurate quotes/estimates please call for an appointment....

Other local Pros in your area

Welcome to JoCo Auto Repair - your car repair specialists located in Merriam, Kansas. We are a full service facility - no repair job is too large, and no service is too small. What makes us special? We've been in business for over 30 years - that's over 30 years of experience making satisfied customers. All of our mechanics and technicians are ASE Certified and constantly undergo training in the latest automotive technology. Free loaner car while we work on your car (by appointment only). We stand by our work - our repairs are covered by a 24-month, 24,000-mile nationwide warranty. We understand your needs and take time to listen to your concerns. Our staff are honest and ethical. They treat our customers with respect - I hire and train them that way. Come in and experience the difference that quality service makes! We KEEP LIFE ROLLING.  

Automotive repair that specializes in Japanese imports.  

Verified Reviews

A few reviews for this pro...
5.0

02/13/2017

THey diagnosed that the engine had failed completely

Description of Work
Car didn't crank

Category auto repair

5.0

01/29/2016

Scheduling was very easy. I completed an online form, and was called the next day. The receptionist was extremely nice, and she was able to get us in very quickly, and also provide a loaner car. My husband dropped off our Acura in the morning, and New Concept called us back in the early afternoon. It turned out that the metallic rattling noise was from another shop improperly securing the a/c comp...

Description of Work
NCA checked out a metallic rattling noise after we had a/c work done at another shop. We were so unhappy with our experience at the other shop that we decided to try out NCA.

Category auto repair

Service Provider Response

Thank you for the opportunity to be of service and your gracious comments. It sounds like we're a match made in heaven!
5.0

01/30/2015

It was ok. Scheduling was fine. I would use them if they were a little bit closer.

Description of Work
I purchased a deal for a synthetic blend oil change, tire rotation & a 52-point inspection.

Category auto repair,car tires

Service Provider Response

Glad you dropped by [member name removed]! Even though we're not in your back yard please keep us in mind for electrical troubleshooting and the more complicated diagnostics--two of our specialties that could make the few extra miles well worth the trip. Thanks!
5.0

07/01/2014

It has been a while, but I am sure it went fine. No complaints.

Description of Work
I purchased a Big Deal for an auto service package.

Category auto repair

Service Provider Response

Any time is a good time to pay a compliment. Thank you! We appreciate you and we appreciate your business.
1.0

06/03/2014

Unable to use this service. The phone wasn't answered or if a message was left, it was not returned.

Description of Work
I never could get a call back to schedule this service. Wouldn't recommend this company.

Category auto repair

Service Provider Response

Thank you for advising us of your attempted call. We have three phone lines and on especially busy days one might be answered by our voice mail. We are quite faithful about returning messages and sincerely apologize if you did leave a voice mail and it was not promptly returned. We hope you'll give us another opportunity to be of service.

    Services Offered

    Mechanical repairs and maintenance for cars, light trucks, vans (up to 3/4 ton) and SUVs including, but not limited to: engine cooling systems, fuel injection, brakes, check engine lights, batteries, tune-ups, transmission services, air conditioning, tires and classic car engine rebuild/rewiring.

    Services Not Offered

    Please call for routine scheduled maintenance items such as oil changes and systems flushes. Also call for inspection and diagnostic charges, and to make an appointment for a proper estimate based on your car's symptoms. A step by step diagnosis eliminates guessing what needs to be done and the cost. We have found from years of experience that the customer is usually quite accurate about the symptoms but often the cause is not what they suspected, and occasionally, less work is needed!

    General Information
    Free Estimates
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    No
    Warranties
    Yes