Mission Painting and Home Improvements

Awesome attitude! Timely thoughtful approach. Very accurate estimate. Explained every aspect. Superior integrity. My highest possible recommendation. You will be pleased with the quality of their work.

Mission Painting was hands down, the best painting company to bid on our house. I contacted 5 total companies for an estimate and they were by far the best service. They stayed in contact with me throughout the entire bidding process. They sent me prompt emails. They were head-and-shoulders better than all the other companies during the bid phase. Once the project actually began they did a fantastic job. Yes, they are more expensive than some of the other bids I received but this was an important project for our home and I was happy to get what I paid for. My absolute favorite aspect of their service is that they assign a project manager to each and every job. The project manager checked in with me every day of the job and was on-site to answer all of my questions. This was something I wish every contractor offered. They REALLY set a new standard for customer service expectations for me. They cut no corners. They did everything the right way. They treated my house EXACTLY how I would have treated it if I were doing the work myself. They fixed any small thing I asked for and made sure I was happy when they finished the work. After the work was completed they came back and did a full walkthrough with me to check everything. We found a couple of things that I wanted to be fixed and they did it, no questions asked. Again, I wish every contractor took the time to stand behind their work and actually check in when they are finished. If you are looking to have your house painted and you value the home you are taking care of this is a no-brainer. Go with Mission Painting and you will be just as satisfied as I am—writing an in-depth review of a contractor because they earned it and they've earned my business for life.

Once more a wonderful job by Mission Painting! This is our 3rd project and we couldn't be happier. Ben, David, Jessica, and team are wonderful. They are helpful and friendly and we always feel like one of the family! 10/10 would recommend!

To sum up my experience with Mission Painting, it was the best home improvement experience that my wife and I have had in years. We received quotes from 6-8 painters, everything from small unincorporated painters to large franchised painters. We settled on Mission Painting became they stood out from the other contractors. They were not the least expensive and neither were they the most expensive. However, their proposal seemed to be the best value. Ben made my wife and I feel very comfortable, while explaining their process and product. We were concerned that the customer service level would drop off after we signed the contract agreement. But the transition to Luke, the Project Manager, was smooth. Luke listened to my concerns regarding my vegetation and garden and communicated those concerns to his paint crew. The painters were thorough and polite—I believe this was their #1 crew because I do not see how they could have any other crews that were as great as this crew. My home is now all the talk. We have received more compliments than I can list. The security of their warranty is one of the reasons that we chose Mission but we were not expecting the great service. So, if you are in the market for a home painting project—do yourself a favor and go with Mission Painting!

Working with and deciding to use Mission Painting to paint the exterior of my home was an absolutely incredible experience and the best decision my wife and I made. Everyone involved with this process was amazing from Ben Horner coming to my home to do the initial assessment and providing the bid to working directly with Jessica Gangwer in the office in coordinating, planning the schedule and constant communication to working directly with the Project Manager, David Higgins who was wonderful to the outstanding crew who worked, prepped, completed the wood rot replacement and carpentry and painted the entire exterior of my home. The effort, work ethic, dedication, commitment to excellence and quality of work exhibited by Antonio's crew was remarkable. The house looks absolutely beautiful. The professionalism, courtesy, understanding, friendliness, honesty and integrity was outstanding and went far beyond the call of duty. My wife and I are so grateful and appreciative for this outstanding experience. There is no doubt I would recommend Mission Painting to friends and future folks who need a fantastic company for their painting needs. Thank you a million for this opportunity as it was a pleasure doing business with you. Mitchell Blank

Couldn't have gone better. Everyone at Mission Painting was great to work with, prompt, and answered all my questions. They also offered the services of a color advisor which I took advantage of. Jessica had great ideas and together we came up with the perfect choice. Would definitely use again.

David Higgins of Mission Painting [*** Link removed ***] (913) M-I-S-S-I-O-N They painted our home and it looks like a new home. They did all the little things and went the extra mile. Our house has shingle shake on three sides. The shingles were still showing "a little" and they went back and repainted. Today, it seems like companies just do enough. Mission Painting goes above and beyond. David and his crew were outstanding. In the next decade if/when we need to paint we will absolutely be rehiring Mission. Thank You for an excellent job!

Mission Painting donated their services for A Turning Point, a local KC non-profit. They did an absolutely AMAZING job of painting the entire inside of our programs' building - walls, trim, and ceilings! They transformed the space with the beautiful paint job and with their attention to detail. The painting crew worked diligently and hard; their leader effectively and efficiently communicated with us about progress; and the entire Mission Painting team could not have been more professional...so very impressed by and grateful for their top-notch service and their heart for giving back to the community!

Once more, a job well done. We've had Mission paint the inside of our house and this time, it was the exterior. With Ben's help, we got a quick estimate and selected the best package for us and our house. Then, it was time for painting. The crew was attentive and Bill was awesome! We had some small little things happen, but everything was made right and we are once more pleased with Mission and having them paint our home. We will definitely use them again for our painting needs. Thank you all so very much!

We were at our wit's end trying to find someone to paint the exterior of our house. We'd been ghosted so many times and I decided to research and discovered Mission painting. Ben was our initial contact and he called me within a few hours. He was very upfront about everything, costs, repairs to be done, and gave us an exact estimate! I gave 4 stars because this was a little more than we had budgeted. By Friday of that week, we knew who we wanted to work on our exterior. After several delays due to weather conditions the crews were able to start our exterior. Our project manager Bill was in constant contact with us, via text or phone, and provided daily project updates and giving us time frames for work to be completed (weather permitting of course!). Bill always professional and responsive and polite. The crews were dedicated and extremely hardworking. We knew every day they would show up and get started. In order to get our project underway, they would often work until dark. We would use Mission Painting again. Highly recommend.

I was not please with the job, I am not satisfied at all. They did not finish some of the job. There is some leaks. My family was very upset.

Mission Painting saved us from a bad job done by another company. Previously, another outfit came to our house and removed a textured wall treatment in a haphazard way. The walls were uneven and the entire house was a mess. I didn't think the walls could be repaired easily. Mission Painting came in to prime and paint, but also suggested to reskim the walls in certain places without me prompting them to take a look. Mission Painting repaired the walls with new skim coating where it needed to be done, in addition to laying down a fantastic prime & paint job. We were on a tight timeline, the job had to be completed prior to some other scheduled services on the house. Mission Painting said they could finish before our drop dead date, we trusted them even though the timeline seemed undoable, and they finished the job early! 10/10 would recommend

Great customer service and work. Any concerns I had they immediately addressed. I was very impressed with the work and the professionalism. I will definitely use again.

We recently had the exterior of our home painted by Mission Painting & Home Improvement. They did an excellent job from start to finish. I would highly recommend.

Chose Mission Painting due to their professionalism which continued throughout the project. The exterior of our house was painted before schedule and completed within a week. Would recommend Mission Painting to anyone wanting a quality job done by quality people.

Extremely happy as to my association with Mission Painting. Starting from hearing their Life 88.5 commercials to the final walk around .. ALL was handled professionally & incredibly responsive to my wants & needs. As the owner of "Donald L. Ferguson Drywall, Inc." serving the Kansas City area, I monitor customer service closely & Mission lived up to the same high standards I hold myself to. Very Impressive. If you find yourself in need of a 5-Star paint job on your home .. just call Dave Higgins .. @ Mission Painting & I'm sure he'll do for you that which did for me!!!

Top notch experience from the detailed estimate to the completion of the project. Renault (Chipotle) and Louis are two of the hardest working gentleman I’ve seen. Extremely pleased with the paint job.

The Mission Painting and Home Improvements team just performed a miraculous makeover on the exterior of our home. We went from shabby to fabulous in less than a week! The painting was long overdue and the house needed considerable carpentry work. Tony did a great job making the repairs and we appreciated his cheerful demeanor. Yuri and Henry repaired, prepped, masked and painted along with Tony and were pleasant and professional every day. There was tremendous attention to detail and the final walk through with David is something rarely seen with contractors. The management team, David and Kevin, were actively involved and were totally cooperative when we decided to change paint colors halfway through the job. It gives us great pleasure to recommend this fantastic team. Congratulations, Mission Painting and Home Improvements!

They did an excellent job from preparation to final painting. Exceptional attention to detail. Anything we questioned or asked for they responded with a smile and immediate action. Job was finished on schedule. David Higgins, the project manager, stayed on top of the job and did a complete inspection with us after the job was completed. Should any problems arise, David said to call him and they would take care of it. The painting and prep crew were a pleasure to work with, Renault (alias Chipotle), GeGe (not sure of his name), and Luis. I strongly recommend Mission Painting for a professional job at a fair price.

Great company to work with from estimate, to color consultant, to the painting process. Everyone was professional and great to work with. A big thank you to the painters who did a lot of scraping to get the house ready for paint.

Excellent experience from first contact through job completion. Ben was great to work with on the sales side as was very clear in what work was to be done, cost options and was very prompt in communication. Belinda was great to work with on the color mock ups. Finally David, Kevin and his crew were simply excellent. Meticulous in all they did from taking care of my new landscaping to cleaning up at the end of every day to most importantly their craftmanship on the project. Could not be more pleased with the outcome. I will use Mission again and recommend them to all I can

Getting exactly what you want is priceless. Eric, Bill, Susan, Jessica, Carlos, Alex, and the rest of the team handled everything from helping me pick a color to hanging light fixtures. Bill stayed involved until the finished product was as close to spotless as humanly possible. Truly excellent work that should stand the test of time, and my house looks exactly as I had envisioned it. I'm very happy I went with Mission Painting.

We had the exterior of our home painted and are extremely pleased with the outcome. From the bid to completion, everyone was professional, on time, and paid attention to details. We would highly recommend them for your home project.

Positives: Everyone, including the estimator, crew chief, crew, project manager, and owner, was courteous, respectful, and professional. The estimate and contract were very clear about expectations as to what work would be completed and how that work would be completed. The crew was careful in their cleanup, although they did leave the faucets turned on every night. Kevin, the crew chief, who was overseeing multiple projects, had great attention to detail when he did a walk around marking places to touch-up. Negatives: Communication with the estimator, Ben, through the point of signing the contract was fine. Once they were ready to begin the process, Jessica emailed asking for paint colors and asking if we had any questions. She then forwarded those questions to David, the project manager, who did not respond until we emailed him the list of questions directly several days later. The contract states that Mission Painting will “provide daily updates to our customers.” Other than the day they power-washed, we never knew when anyone was coming to work so we had to stay home much more than usual. (They power-washed on Friday, said they'd be back Saturday and maybe Sunday, but they didn't show up either day. Then they showed up unexpectedly the next Saturday morning.) During the three days of painting, the project manager never came onsite or contacted us via email or text to ask how things were going. We had to stay home for the three days so we could communicate colors and answer questions for the crew. The contract states, "We will use great care around flowers and all sensitive landscaping" and "If anything at your home gets broken, we will report it to YOU before leaving or leave you a note that it will be taken care of ASAP. Under no circumstance will we leave it for you, the customer, to find." However, our dryer vent cover and branches from our Japanese maple tree were broken yet no one told us about it. After we pointed out the damage, the company was quick to take care of the problems. The contract states, "This is for 2 coats of paint. We spray, back-roll, and brush the first coat to fully penetrate and cover the surface. The top coat is sprayed to coverage after the 1st coat is fully dried." Paint was sprayed and back-rolled. No brushing was done on the first coat. Later touch-ups were done with a brush. There was never a second spraying done. We won’t know for a few years whether or not the paint job was good enough in spite of this short-cut. Four days after the painting was finished, David came out to do a final walk-around. Together we marked several places to touch up, including painting behind the weatherstripping of a door that had been closed when the painters initially painted it. The paint was already cracking at seams between the cedar shakes that had apparently not been caulked initially. He said that’s just the way it is with this kind of siding. After he left, we found that the door still had not been painted. The next day we went ahead and painted the edge of the door and caulked and painted the cracks in the siding just to get the project completed. The house does look beautiful, although we don’t know yet how long the paint job will last.

We had Mission Painting, paint all of our oak cabinets white as well as all the rest of the trim in our house. They also painted every room in our living area including bedrooms. We also had them repair wood rot and paint the exterior of our house, changing the color as well. This was a major project and we could not be more happy with the outcome of how it all turned out. Our experience beginning with the bid from Ben (which was more detail than we had ever seen from anyone..ever) all the way through with daily contacts with David & Bill the project managers who were dedicated to making sure that every detail in the project was completed to our satisfaction was done with professionalism and all in a timely manner. We would highly recommend Mission Painting & Home Improvements to anyone.