Smith Specialty Automotive

They changed the front pads and rotors for me on 09/20/2014. Now I just had to change them again because they are worn out. It was shaking badly when using brakes. Yesterday I only spent $210 for the pads and rotors. Back then they charged me for more than $350 for the poor quality parts.

I would use them again.

errors made, owner barred me from returning when asked for refund

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The service was performed in a timely manner, unfortunately the A/C still does not work. I am now out $739.78 and still have a vehicle with no A/C.

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I have taken my truck to the same "hometown" mechanic since it was purchased new in 2007. I have since moved to Johnson County and needed to find a closer mechanic that I could trust. I found Smith Automotive on Angie's list and Yelp and they had very favorable reviews so I gave them a try. I was very happy with their communication and service. They did the repair as needed and everything turned out great. They made us feel comfortable through their communication throughout the process. I will use them in the future as I feel they're an honest shop.

Last time I was in for an oil change the guys brought to my attention that the top of my radiator had some very small cracks in it. They showed me where there was moisture gathering in the corners. They went on to explain that the newer radiators, while mostly metal, have a pressed on plastic top. It was the plastic top that had tiny cracks that the moisture was leaking from. I always like to budget my repairs so they let me know they couldn't say for sure when it might have a major failure. But told me that I probably wanted to get it fixed ASAP. When I took it in they completed the repairs on time and on budget. I started taking my car to they guys a year of two ago. After I got married I started taking my wife's truck to them. Now that my step son moved in he has started taking his car there as well. My Dad always told me good, honest mechanics where hard to find. So, when you find one stick with them. That is why I like Smith Specialty. I feel like they are a partner. They let me know what is going on with my car, and give me options. I highly recommend them. Richard

Purchased the Big Deal for a synthetic oil change for our 2002 Saab. The price was great and the fact the shop had Saturday hours worked well for our busy schedules. When I called to make the appointment, they were very friendly and accommodating. They said just call them for any Saturday we wanted to have the oil change done and they would get us in. I called on a Saturday morning after the holidays and they made an appointment for us that morning. We took the car in, left it with them to go run some errands and in less than 2 hours they called to let us know it was done and ready for pickup. My husband was the one that interfaced with them and he was impressed with their friendly and professional attitude. They also seemed to know Saab's and how to service them, something we've had a little concern with since we purchased the car last year. We plan to use this provider again when we need anything done with the Saab.

The work seemed OK. But it's pricy. My oxygen sensor need be replaced. First time I talked to Mark (I remember that's his name) he said the labor to replace the sensor would be $100. So after I got the sensor I scheduled with Mark to replace the sensor. On next day I went to the shop. I have watched other people changing the sensor on internet before. It should not take more than 30 minutes. But after almost 2 hours they told me that I need replace front brake pads and rotors. The gentleman showed me the brake pad and rotor. He said if I don't replace them the pad will be worn out in a few days. I believed what he said and had them do it. After everything was done he called me to pick up. I found they charged me $110 for replacing the sensor, which was $10 more than what Mark said before. And the funny thing is that the labor they charged for replacing brake pads and rotors is cheaper, about $90. Obviously they bumped up labor when they couldn't make money from parts. And later I found Toyota dealer can do the brake for $199 plus the cost of rotors. I won't go back again for anything else except for warranties.

We were having an awful sound and vibration coming from the front wheels on our GMC and thought it might be a bad wheel hub bearing. We took it into Smith and after some diagnosis they were able to determine which wheel was bad. Replaced wheel hub bearing assembly and no problems at all after the repair. Three weeks later everything is still good. I'm very pleased with the friendliness of Smith's and their ability to correctly diagnosis and repair our problem for a reasonable fee. Plus the parts installed have a 2 year warranty.

We went to Smith's because of their great Angie's list reviews. We will stay with Smith's because they are honest, affordable, and truly care that you leave happy. It's hard to find that attitude in Johnson County, KS. We'd had the brakes worked on last year, and then worked on again, by the same guy who didn't fix them. Toyota vehicles need the factory brake pads, anything less will squeal and/or wear too quickly. We knew this with our 4-runner. We didn't know this with the Tacoma, which was new to us. Dave fixed what the other guy failed to fix twice. And changed the oil. And did an overall check of the vehicle for free, since he knew we were worried about what other work had been done poorly. Can't say enough about how decent it feels to actually trust what a mechanic tells you. He's the first one we've found since moving here. Highly, highly recommend.

Oil Change and brake work.

Took my truck in with a vibration problem, and found out the issue was the U joints. They put a second person on it and were able to get it back to me that afternoon. They even noticed one of my headlights that was out of alignment and adjusted it for free. I have used these guys in the past and they are always very helpful. I am even starting to use them for my oil changes. Highly recommended.

I stopped by because my check engine light was one and they diagnosed the issue and gave me a couple of options for repair (when the gas cap says click 3 times, only click 3 times or you too can buy a new cap for 35 dollars because they do wear out eventually). They've done a lot of work on my older Honda's and it's always been much (much, much) less expensive than the dealer and they try to get me in right away. Nice people and hard workers from what I can tell. Dave is a wonderful man.

Previously, these guys worked on a coolant leak I had. They are very reasonably priced, and gave me a couple different options to fix the problem. They wanted the job done right, but treated it like they were spending their own money on it. I will go back in the future....

Brought my car to them after looking them up on Angies List. I was in a pinch b/c I had already received two quotes for work on my radiator that was conflicting on what repair needed to be done. Turns out my radiator didn't need to be replaced, it was only the cap that was leaking. They also look at other items on the car and recommended some basic fixes that would keep the car running well. Its so hard to find mechanics and auto shops that are trustworthy and these guys have earned our business on all of our cars.Great guys who seemed genuine & did the work on the same day.

Had used Smith Specialty in the past and opted to have them complete the work.

I think it went very well. They took less than a day to resolve the problems. I liked them. They had been recommended to me by a friend. I was very pleased and think they seemed honest and fair.

I have now used them for three years and am very pleased witht his team! This time my engine light came on, so I took it in to be checked. They found the loose hose, but on further inspection noticed the cracked axle. Was repaired in one day. My car is running like new, even though it's 8 years old. This group of mechanics is the best!

For a Saturday morning, the service was fast and accurate.

I have been using them for a while. I'm pretty pleased with their prices, overall. They just do a good job. They are professional, and they have good customer service. When I have shopped, their prices have been competitive. They have always done a good job of getting the vehicle out as quickly as they can.

I think he was excellent upfront and honest. He communicates well, and asks you about everything before he goes to work on it. He provided a ride for me and really went out of his way.