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Buckingham Palace Housecleaning

About us

House Cleaning

Business highlights

42 years of experience

Services we offer

Housecleaning - window cleaning, carpet, upholstery & area rug cleaning.

Amenities

Free Estimates

Yes

Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Showing 1-1 of 1 reviews
Sarah M.
Jul 2017
1.0
$266
3 people came to clean my house for an initial cleaning and I found several items for feedback on improvement from the windows behind the sink not getting cleaned at all, mold remaining in the shower, and dust pushed to the back of dressers and shelves remaining, etc. The pricing was far more than realized upon initial conversation with Becky in the office because the hourly charge is apparently per person in your home as I now understand it. It was expensive compared to a service I had once used that was also local with 3 people. When the post office caused a delayed payment because my check was sent back through the mail which I finally received back over 6 months later revealing the problem. My account was immediately sent to collections with no phone call or second notice to pay my bill. Becky from the office scolded me and point blank told me that I was trying to skirt my responsibility for my amount due. I simply didn't want to pay the overtime charge from the collection agency. When the snafu on the post office's end was realized and made known to Buckingham Palace Becky simply couldn't apologize when given the opportunity as I calmly explained how the way she talked to me made me feel. So, this final phone encounter with her is what has pushed me to leave my review. I have honestly never had such an awful experience with someone in retail type services.

Licensing

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FAQ

Buckingham Palace Housecleaning is currently rated 1.0 overall out of 5.

Yes, Buckingham Palace Housecleaning offers free project estimates.

No, Buckingham Palace Housecleaning does not offer eco-friendly accreditations.

No, Buckingham Palace Housecleaning does not offer a senior discount.

No, Buckingham Palace Housecleaning does not offer emergency services.

No, Buckingham Palace Housecleaning does not offer warranties.