Eagle Automotive Zionsville

I was greeted friendly by an African American man on the day my car was towed to the repair shop. Diagnostic was $99. A day later, he called and told me first step of the repair was to replace a starter for $900 and he could not guarantee a new starter would fix the problem. I googled cost for "replace new starter" and got $250-350. I then called Indy One and was given $350 estimate. I got my car towed away to another mechanic for the job, $200, and fixed the problem.

I took my 2009 Nissan Pathfinder with 115,000 miles on it into Eagle Automotive for the first time in late June to get an evaluation and estimate for a complete suspension replacement plus several other maintenance items. Scott and I discussed the goals I had for the vehicle and how much longer I planned to drive it as well as the work I was considering. After evaluating the vehicle, Scott provided his recommendations. His knowledge is incredible and I felt very confident with his assessment. We were in sync on most of the needed repairs but Scott actually convinced me to hold off on a few things, saving me money and getting more life out of those items before updating. We finalized the estimate and set a service date. On the day I arrived for service, I met Matt, Eagle Automotive's owner. What a great guy and also extremely knowledgeable. As I got checked in, I mentioned that I was going to get new tires after replacing the suspension and wondered who they would recommend. I asked specifically about 4 different tire shops that I had already contacted. Matt immediately said he could take care of getting my vehicle to one of them after Eagle finished their work and then he also recommended a shop nearby that does great alignment work. Matt and Scott organized everything, provided me with a rental car and had my 10 year old vehicle running like new with new suspension, tires, alignment and complete fluid flush and fill within a few days. Incredible service! I'm so happy I found Eagle. I have always used dealership service departments in the past. Not any more! And we'll be bringing my wife's new car to Eagle for service in the future.

Excellent service. This is now the auto repair shop I will use. They are outstanding!

Came in to Eagle Automotive to have someone else look at my car after another shop connected to a dealer told me I had a cracked engine. The staff was super nice, but did confirm the diagnosis. I think they could tell I was stressed at the situation and gave me a deal on the diagnostic. I can’t express how grateful I am for their help. They gave me professional advice on my options. I’ll definitely be back for any future issues I have!

Took my car in for a check engine light a few weeks back. Matt was able to diagnose and send me a video of the problem so I could see what was going on. Fast forward to this week and the check engine light comes on again. Matt determined the new warning light was caused by a vacuum line cracked during the prior visit. No cost to me to me to fix it. It would have been very easy to blame the busted vacuum line on wear. I spent years trying to find a mechanic in the area I trusted. Matt's earned it!

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They are quite lovely. I would use them again.

I first took my car to the local Infiniti dealer, and they told me the compressor had failied and that I needed a new one (at a cost around $2K). I took the car to Eagle Automotive for a second opinion, and I'm glad I did. They were able to diagnose that the compressor was actually punctured by an object that came in through the grille while I was driving. In turn, the replacement was covered by my insurance. They did an excellent job, and saved me a ton of money.

The whole process was excellent. Eagle Automotive was professional in all regards. They test drove the vehicle, and examined it on a hoist. Their work was timely and knowledgable, with great technology performing a complete inspection. They explained their findings, and prepared a written report to show the dealer. Their facilities are very clean and they have a great waiting room. I would not hesitate to use this company again, and highly recommend them. I selected them by their great rating with Angie's List, and their website explaining their services.

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They are extremely professional. The work was done promptly and they were understanding about our need to get it back as soon as possible. They are the best auto repair service I have ever used!

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They are really good. They are very honest in terms of how they work on the car. They tell you what is the matter and what is not. There were several times I thought it was something and it came back and said it was something really simple.

Having recently moved here from out-of-state - with the same mechanic for 18 years, you can imagine how difficult it is to find a new mechanic you can trust. I hit the jackpot with Matt and Eagle Automotive. Matt took my call and we made arrangements to bring the cars in. Once there, Matt and his Manager, Scott, kept in touch to let me know what was happening. One car was a simple repair, the other a bit more complicated. A less scrupulous owner might have taken advantage of the situation and told me I needed a new transmission, but not Matt. While there, Scott also noted the mileage on the cars and discussed some important normal maintenance that will be due in the months ahead. Don't let their business hours keep you away. Eagle Automotive communicates well and can take your payment over the phone, allowing you to pick up your car at your convenience. And the other reviewers are right - this place has the nicest waiting room I have ever seen, decorated by Matt's wife, who also works at the front desk. If you are new to the area like I am or have been disappointed by other mechanics, give Matt and his crew a try. Finding a new mechanic that I can trust is one check off of my "to-do" list since moving here from Ohio. PS: I know this is a long review, but Eagle deserves it! (Note: The approximate cost for service is for both cars.)

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I had my Civic towed to their establishment after it failed to start in my drive due to a blown out fuel line. Matt was professional and courteous and within a few days had me back on the road. He kept me informed thru the entire process and was able to get a majority of work done thru warranty. I would highly recommend them!l

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Matt always does a great job. We bring all our vehicles to him.

It is a mom and pop shop and they are very professional. He is looking out to do a good service. They have competitive pricing. They do have awaiting room, and most of the time I watch TV, have a coffee and they are pretty quick. I have dropped my car off too and he was able to drop me off at my home.

My daughter was wanting to purchase her first car and I felt that it needed to be inspected. After the inspection we were given a list of repairs that were needed. The seller was standing there as the list was explained to us. We all walked out together and the seller left. My daughter and I re-entered the shop to ask the shop owner if he would buy the car. He stated emphatically that he would not. I didn't feel like he was saying this with any malice or vindictiveness. He just felt the car wasn't safe and not worth buying. We will be going back. Nice to have someone in the automotive business who you feel isn't out to put one over on you.

Matt greeted me when I walked in and was a really attentive to what I had to say. His shop is by far one of the cleanest automotive shops I have been in. I was able to drop my car off and pick it back up at lunch. He was punctual and very friendly.

It went very well. Handing your car over to a mechanic and asking him to find everything that's wrong and fix them can be a risky and expensive proposition; but not so with Matt. He was very honest about the condition of the car; didn't try to sell us on a bunch of unneeded repairs; and told us what to keep an eye out for as the car gets older. He's very professional and helpful. It's clear he's looking to build long term working relationships rather than going for the quick score of a large bill; something I've experienced elsewhere. We didn't stay during the repairs, but the waiting room is actually a "living room" complete with couches, HD cable tv, w-fi and snacks. Not exactly the oil-stained plastic chairs and a vending machine of full of stale candy bars that you see at most garages. Next time I'll arrange to get stuck there during the workday, as it's nicer than my office.

Matt Baker recently opened his complete service auto shop Eagle Automotive in Zionsville.....and we are very fortunate to have him on this side of town! I cannot recommend anyone more highly than Matt. He has all of the characteristics you want in an auto shop owner: affable, honest, transparent and punctual. And unlike some other shop owners who just own the business and have others do the work, Matt actually does the work on your automobile. Of course he has employees, but nothing gets out the door without Matt's approval. All repairs on my vehicle were done right. Even though my Jeep has a lot of aftermarket modifications, Matt was able to fix everything and perform the scheduled maintenance as promised. I would add that the price of the work was very reasonable and better than what you'll get at any dealership around the area. I'm extremely pleased with the results and grateful that Matt has decided to open Eagle Automotive in Zionsville. Give him a chance to earn your business!