L.E. Isley & Sons, Inc.

THEY ARE VERY BUSY, BUT WORTH THE MINOR HASSLE OF SCHEDULING.

VERY PROFESSIONAL, CLEAN, DID GOOD JOB. ISLEY WAS VERY PROMPT AS WELL, COMING OUT THE DAY I CALLED THEM.

MICHELLE BROOKS WAS ESPECIALLY HELPFUL. I REQUIRED MORE IN-DEPTH EXPLANATION OF THE BILL. THEY WERE VERY REASONABLE AND VERY HELPFUL. I HAVE BEEN USING THEM FOR YEARS AND YEARS. THEY IMPRESSED ME AS A VERY SENSIBLE, PROFESSIONAL ORGANIZATION. THEIR WORK HAS ALWAYS BEEN GOOD. THEY ARE VERY NICE, FRIENDLY AND COMPETENT.

I CALLED FIRST-THING IN THE MORNING AND THEY WERE ABLE TO SCHEDULE ME FOR AN AFTERNOON VISIT. THE GENTLEMAN THAT SHOWED UP WAS VERY PERSONABLE AND PROFESSIONAL. THE COST INCLUDED CARTRIDGE AND ANGIE'S LIST COUPON.

MAN WAS VERY POLITE AND WOULD USE THEM AGAIN. HE ASK IF HE COULD USE THE BATHROOM.

EXCELLENT SERVICE AND VERY EFFICIENT. I HAVE USED THEM NUMEROUS TIMES OVER A 25 YEAR PERIOD.

THEY DID A GOOD JOB. THEY WERE HONEST, PROFESSIONAL, AND TRUSTWORTHY.

I CALLED ON SUNDAY NIGHT. AND THEY RETURNED MY CALL THE NEXT MORRING AT 8:00 AM, AND WERE HERE BY 9:30 AM. GREAT CUSTOMER SERVICE.

GREAT CUSTOMER SERVICE FROM EVERYONE AT THIS COMPANY!! THE PERSON ANSWERING THE PHONE WAS EXTREMELY COURTEOUS AND HELPFUL. 'MIKE', WHO INSTALLED THE NEW GARBAGE DISPOSAL, WAS CLEAN, POLITE, FRIENDLY, PROFESSIONAL AND REALLY CARED ABOUT THE WORK. HE COMPLETED THE TASK IN A A TIMELY MANNER WITHOUT MAKING ME FEEL AS THOUGH HE WAS RUSHING TO GET TO SOMETHING ELSE. I DIDN'T THINK THIS TYPE OF SERVICE EXISTED ANYMORE!! THANK YOU ANGIE'S LIST AND THANK YOU ISLEY'S!

THEY DID A GOOD JOB. I'VE USED THEM BEFORE AND WAS VERY PLEASED. I WILL USE THEM AGAIN AND I HIGHLY RECOMMEND THEM TO OTHERS.

THEY PERFORMED THE WORK THE SAME DAY AS CALLED. THEY CALLED AHEAD ONE-HALF HOUR, AND ARRIVED ON TIME. EVEN THOUGH THE SERVICEMAN RAN INTO SOME PROBLEMS IN THE WAY THE ORIGINAL HEATER WAS SET UP, THE PRICE WAS EXACTLY AS QUOTED OVER THE PHONE AND VERY COMPETITIVE. I WILL DEFINITELY USE THEM AGAIN.

HE FIGURED OUT WHAT THE PROBLEM WAS AND RECOMMENDED CALLING THE WATER CO. HE ALSO WORKED ON A TOILET THAT WAS NOT FILLING UP ALL THE WAY. WE HAVE USED THEM FOR ALL OUR PLUMBING NEEDS FOR A LONG TIME. WE WILL CONTINUE TO.

THEY AGREED TO ARRIVE THE SAME DAY, SO MY HUSBAND LEFT WORK EARLY TO BE HOME FOR THE APPOINTMENT. WHEN NO ONE ARRIVED, MY HUSBAND CALLED ISLEY TO CONFIRM THE APPOINTMENT AND WAS TOLD SOMEONE WAS COMING. IN THE END, NO ONE ARRIVED, AND MY HUSBAND LOST TIME FROM WORK. ISLEY DID NOT CALL UNTIL THE NEXT MORNING WHEN THEY REQUESTED TO SET A SECOND APPOINTMENT WHICH WE DECLINED.

THEY WERE PROMPT. IT WAS SAME DAY SERVICE. THEY GAVE ME A GOOD EXPLANATION ABOUT THE SOFTENER. HE WAS A PLEASANT PERSON TO HAVE AROUND. HE WENT OUT AND GOT THE FAUCET AND DIDN'T CHARGE EXTRA TIME. HE WAS WILLING TO CHECK OTHER PLUMBING SITUATIONS THAT I WAS CONCERNED WITH. I WAS IMPRESSED WITH HIM. I THOUGHT HE WAS REALLY GOOD. THE PERSON THAT ANSWERED THE PHONE WAS VERY PROFESSIONAL AND TREATS YOU NICELY.

I GOT PROMPT SERVICE. THE GUY WAS COURTEOUS AND TRIED TO BE HELPFUL. I HAD SOME OTHER WORK TO BE DONE AND HE WAS WILLING TO DO THAT AS WELL. THE PEOPLE THAT ANSWER THE PHONE ARE COURTEOUS, PROFESSIONAL AND EMPATHETIC WITH YOUR SITUATION. PRICE ALSO INCLUDED REPAIRING A TOILET.

VERY NICE AND WILLING TO ADD ON THE SMALL JOBS THAT I HAD FORGOTTEN TO MENTION IN MY PHONE CALL TO SET UP THE APPOINTMENT.

OFFICE PERSONNEL ANSWERING PHONE SAID INSTALLATION OF A 6' PIPE TO CONNECT THE HOSE TO WOULD BE POSSIBLE. PLUMBER, HOWEVER, SAID HE DID NOT HAVE THE MATERIALS ON HIS TRUCK, AND ACTED AS THOUGH THE PIPE INSTALLATION WOULD BE UNUSUAL, EVEN THOUGH THE PARTS PACKAGE RECOMMENDED THE PIPE. THE PLUMBER DID NOT OFFER TO OBTAIN THE NEEDED PARTS. LACK OF THE PIPE IS WHY I COULD NOT DO THE REPLACEMENT MYSELF.

THEY DISCOVERED THE LEAK WASN'T ON THE CITY SIDE. THEY FOUND THE LEAK AND FIXED IT PROMPTLY. THEY CAME OUT, THEY FIXED IT, AND THEY WENT ON. I'VE USED THEM IN THE PAST AND I WILL CONTINUE TO USE THEM IN THE FUTURE. THEY ARE ON TIME AND I HAVE HAD NO PROBLEMS.

THEY WERE THE ONLY COMPANY I COULD GET TO COME OUT ON THE DAY AFTER THE LABOR DAY FLOOD.

MY REGULAR PLUMBERS (OR SHOULD I SAY 'MY FORMER REGULAR PLUMBERS') WOULD NOT COME OUT ON THAT DAY. WE ARE SO GRATEFUL. THANK YOU, ISLEY.

VALVE IS LOCATED INSIDE BASEMENT CLOSET. THEY DIDN'T FIX THE LEAK PROPERLY THE FIRST TIME OUT, BUT THEY CAME BACK TO REPAIR IT PROPERLY THE SECOND TIME AND CHARGED US FOR 'MATERIALS' ONLY (NO LABOR CHARGES). WEB SITE SAYS THEY CHARGE $76 PER HOUR, ACTUALLY IT IS $79 PER HOUR. THEY DON'T WORK ON SUNDAY, WHICH CAN BE A PROBLEM IF YOU NEED IMMEDIATE HELP WITH A PLUMBING PROBLEM. WE HAD TO TURN OFF OUR WATER FOR A WHOLE DAY TO STOP THE LEAK OVER THE WEEKEND UNTIL THEY COULD RETURN ON MONDAY MORNING. THAT'S A PROBLEM ...

WHEN ANOTHER PLUMBING COMPANY MISDIAGNOSED A PROBLEM MY BASEMENT SUFFERED WATER DAMAGE, I CALLED ISLEY AFTER REVIEWING ANGIE'S LIST. AFTER EXPLAINING THE PROBLEM THE OPERATOR SAID THEY'D TRY TO GET THERE AS SOON AS POSSIBLE. THEY ARRIVED WITHIN AN HOUR OF MY CALL. REPLACED MY SUMP PUMP AND CHECKED MY BACK UP SUMP. WHILE AT MY HOUSE I ASKED BILL HALL TO LOOK AT SOMETHING ELSE. HE NOTED WHAT HAD BEEN DONE PREVIOUSLY WAS NOT UP TO CODE AND SUGGESTED A REMEDY. WHEN I SAID I'D LIKE TO HAVE IT FIXED HE SAID I'D GET A CALL THE NEXT DAY. THE CALL CAME FIRST THING AND THE PLUMBER ARRIVED AS PROMISED BY 9:00AM. FIX WAS MADE IN GOOD TIME. NET, THEY WERE TIMELY AND PROFESSIONAL. WOULD I HIRE THEM AGAIN?- I DID. BILL HALL WAS GREAT. PERSSONABLE AND WILLING TAKE THE TIME TO EXPLAIN TO WHATEVER LEVEL OF DETAIL YOU'D LIKE.

BILL WAS NEAT, PROFESSIONAL AND A FAST WORKER. NO PROBLEMS DOING REPAIRS.

PRICE QUOTED OVER THE PHONE WAS THE PRICE WE WERE BILLED. THEY WERE ABLE TO COME OUT WITH A NEW WATER HEATER THE DAY I CALLED; THEY STILL CALLED BACK BEFORE COMING TO ENSURE WE'D BE HOME. VERY PROFESSIONAL.

EXCELLENT SERVICE, HONEST WORK, EFFICIENT