L.E. Isley & Sons, Inc.

THEY WERE ABLE TO COME OUT RIGHT AWAY ON BOTH OCCASIONS. I WAS SATISFIED WITH THE QUALITY AND PRICE.

THEY WERE ON TIME AND PERFORMED THE WORK IN A PROFESSIONAL MANNER. THEY EXPLAINED THE BACK UP SYSTEM AND DEMONSTRATED THE ALARM SYSTEM.

CALLED DURING THE WEEK AFTER CHRISTMAS -- REPAIRMAN SHOWED UP WITHIN 2 HOURS, EVEN THOUGH WE STILL HAD HOT WATER. APPRECIATED THE DISCUSSION ON THE MERITS OF DIP-TUBE REPLACEMENT GIVEN THE AGE/CONDITION OF OUR HEATER. THIS IS THE SECOND VERY POSITIVE EXPERIENCE WE'VE HAD WITH LE ISLEY & SONS.

DENNIS, THE PLUMBER, ARRIVED ON TIME, VERY POLITE, I EXPLAINED THAT I THOUGHT THE SUMP PUMP WAS NOT WORKING PROPERLY. THE SUMP PUMP WAS 14 YEARS OLD. HE ASKED QUESTIONS AND I DECIDED TO REPLACE THE PUMP FOR MY OWN PEACE OF MIND. THERE WAS NO SALES PRESSURE. THE JOB WAS COMPLETED IN ONE HOUR AND FIFTEEN MINUTES. THE CLEAN UP WAS EXCELLENT.

IF THEY WERE TOO BUSY THEY COULD HAVE CALLED BACK AS A COURTESY, JUST DIDN'T. AFTER ANOTHER HIGHLY RATED PLUMBING COMPANY BAILED US OUT, LITERALLY, I CALLED ISLEY AGAIN TO SAY HOW DISAPPOINTED I WAS.

HE WAS RESPONSIVE ABOUT GETTING BACK WITH ME AND ANSWERING ALL MY QUESTIONS. THEY WERE VERY GOOD ABOUT GIVING ME PRICING AND EVERYTHING, BUT WHEN THE TECHNICIAN CAME HE SAID THAT I DIDN'T NEED ONE. I APPRECIATED THEIR HONESTY. HE GAVE ME SOME TIPS. HE WAS A VERY NICE GENTLEMAN.

WERE SCHEDULED TO COME OUT ONE DAY, AND CONFIRMED LATE IN THE DAY THEN CALLED BACK TO SAY THEY COULDN'T MAKE IT. RESCHEDULED FOR ANOTHER DAY TO BE FIRST CALL, DID SHOW UP BUT NOT UNTIL ABOUT 9:30. WORKER DID A GREAT JOB, CLEANED UP AND WAS FRIENDLY AND HELPFUL, BUT TIMELINESS WAS AN ISSUE. DRAIN NOW RUNS FINE.

BECAUSE WE HAD JUST PURCHASED THIS HOUSE, WE WERE WORKING WITH A MORTGAGE INSURANCE COMPANY. I DON'T FEEL THAT ISLEYS WANTED TO WORK THROUGH THEM. HOWEVER, THEY DID FIX THE PROBLEM AND WE HAVEN'T HAD ANY RECURRING PROBLEMS, EVEN WITH ALL THIS RAIN. THIS WAS MY FIRST TIME TO DEAL WITH ANY PLUMBING PROBLEM, SO PERHAPS I WAS A LITTLE CRITICAL OF SOME OF THE MESS THAT WAS LEFT. THEY DID HAVE TO CUT OUT SEVERAL FEET OF CONCRETE IN THE BASEMENT. I THOUGHT THIS WAS PRETTY PRICY, BUT AGAIN, I HAVEN'T DEALT WITH PLUMBERS BEFORE.

HAVE TO HAVE THE LINE RUN USUALLY ONCE A YEAR, THE EMPLOYEES ARE ALWAYS ON TIME AND CALL AHEAD. PRICES HAVE GONE UP SO I WAS A BIT SURPRISE WITH THAT, BUT DID A GOOD JOB AND WERE FRIENDLY AND PROMPT.

THEY SHOWED UP ON TIME. THEY WERE COMPETENT IN THEIR APPROACH. UNFORTUNATELY, WE COULD NOT FIND ANY SOURCE FOR THE LEAK. I DO NOT BLAME THEM FOR THIS BECAUSE THEY DID EVERYTHING THEY COULD TO FIND IT.

THIS ONE REPAIR PERSON WE KEEP GETTING IS VERY QUICK, POLITE AND GETS THE JOB DONE IN A HURRY.

BRAD ISLEY WAS HELPFUL IN EVALUATING OUR NEEDS AND PROVIDED A PROFESSIONAL ESTIMATE. NATE, ISLEY'S PLUMBER, WAS EFFICIENT IN THE PERFORMANCE OF THE INSTALLATION. HIS WORKMANSHIP WAS CONSISTENT WITH THE MARK OF A JOURNEYMAN CRAFTSMAN. THE PRICE WAS REASONABLE AND CUSTOMARY AND THE WORK WAS EXCELLENT. FOR THE SECOND JOB, NATE WAS PROMPT, NEAT AND DID THE INSTALLATION IN THE PROFESSIONAL MANNER OF A TRAINED AND SKILLED TRADESMAN. THE OFFICE DISPATCH SYSTEM APPARENTLY GIVES STRONG SUPPORT TO THE FIELD PERSONNEL. PRICING WAS REASONABLE AND CUSTOMARY. I CAN DO THIS EVALUATION FAIRLY, AS I WAS A CONSTRUCTION MANAGER FOR MANY YEARS BEFORE RETIRING.

DC WAS ON TIME AND DID A GREAT JOB INSTALLING THE FAUCETS IN OUR MASTER BATHROOM. HE EVEN EVALUATED AND CHANGED OUT PIPES AND REINFORCED HOSES THAT HAD BEEN UNDER THE SINK PROBABLY SINCE THE HOUSE WAS BUILT IN 1973! I WOULD HIRE ISLEY & SONS AGAIN.

HE DID A VERY BEAUTIFUL JOB. HE DID A BANG UP JOB. HE WAS PROFESSIONAL AND NEAT. HE WAS VERY COURTEOUS. I WAS VERY HAPPY WITH THE WORK.

THEY WERE PROFESSIONAL AND ON TIME. THEIR PRICES ARE REASONABLE AS WELL. I WOULD CONSIDER THEM IN THE FUTURE.

THEY WERE VERY PROMPT. THEY HAD SOMEONE AT MY HOUSE WITHIN A COUPLE OF HOURS. THEY ARE VERY HELPFUL, GIVING ME DIFFERENT OPTIONS. HE DIDN'T TRY TO SELL ME THE MOST EXPENSIVE ONE, JUST THE BEST ONE FOR MY NEEDS. THEY ALSO GAVE SOME IDEAS REGARDING A BACK UP SUMP PUMP. THEY SAVED ME FROM FLOODING, SO I LOVE THEM.

BRYCE WAS ON TIME, PLEASANT AND DID THE JOB IN LESS THAN ONE HOUR. I USED AN ANGIE'S LIST 10% OFF COUPON.

HAVE ALWAYS USED ISLEY. GREAT COMPANY, GOOD CREWS.

THEIR CONTACT WITH THE OFFICE WAS VERY GOOD, THE PLUMBERS CAME ON TIME AND DID A GREAT JOB, THEY WERE THERE ON SCHEDULE AFTER WE FIXED A FEW GLITCHES.

GOOD SERVICE. THE FIRST SERVICE PERSON GAVE SEVERAL OPTIONS, SEEMING TO INFLATE THE DIFFICULTY OF THE PROJECT, BUT IT WAS TAKEN CARE OF, GOOD WORK WAS DONE, AND OVERALL I'M PLEASED.

THE PLUMBER WAS ON TIME AND VERY POLITE. HE CHECKED EVERYTHING OUT AND EXPLAINED THE REPAIR TO ME. I WOULD USE THEM AGAIN.

I WAS EXCEEDINGLY PLEASED THEY WERE ABLE TO COME OUT ON A FRIDAY BEFORE A HOLIDAY.

AT 5PM NO ONE HAD SHOWN UP, SO I TRIED TO CALL AND I GOT NO ANSWER. I WASTED AN AFTERNOON AND DID NOT GET MY PROBLEM RESOLVED. I AM VERY DISAPPOINTED I DID NOT RECEIVE A PHONE CALL AND I WAITED ALL AFTERNOON.

THEY WERE PUNCTUAL, NEAT AND PLEASANT. I WAS PLEASED WITH THEIR WORK.

WE HAVE USED ISLEY AND SONS SINCE OUR NEIGHBOR RECOMMENDED THEM, WHEN WE BOUGHT OUR HOME THIS SPRING. THEY ALWAYS DO A GOOD JOB, ARE SUPER PROMPT ABOUT RESPONDING TO OUR CALLS, SHOW UP WHEN THEY SAY THEY WILL, LEAVE THE AREA CLEAN AND ARE FAST. I'M CALLING THEM AGAIN TODAY FOR ANOTHER PROJECT.