L.E. Isley & Sons, Inc.

BOTH SPIGOTS ON OUTSIDE OF HOUSE NEEDED TO BE REPLACED. TOLD DENNIS ACCESS WAS IN CRAWLSPACE. I WOULD PROVIDE STOOL, SCREWDRIVER AND FLASHLIGHT. ASKED WHERE ELSE HE COULD GET TO FRONT OF HOUSE. EXPLAINED THIS WAS THE ONLY ACCESS. WENT UPSTAIRS... TOOK 20 MIN. TO DETERMINE I WAS CORRECT. HAD TO PUT OVERALLS ON. HE MOVED VERY SLOWLY. GOT IN CRAWLSPACE AND ASKED ME FOR WRENCH. SHE ASKED WHERE HIS WAS, HE SAID IN TRUCK. I BROUGHT IT TO HIM FROM TRUCK AND HE PROCRASTINATED ABOUT GOING IN CRAWLSPACE. I TOLD HIM WHERE WATER WAS TO BE TURNED OFF. I DON'T THINK HE BELIEVED ME. VERY DISORGANIZED. VERY COSTLY. QUOTED $$200/SPIGOT. THEY CHARGE $89.00/HR. ASKED FOR DISCOUNT BECAUSE HE TOOK SO LONG. OFFERED DISCOUNT.

VERY PLEASED WITH THEIR WORK. THE GENTLEMAN WAS NICE AND DID A QUALITY JOB.

THEY DID A GOOD AND CLEANED UP AFTER THEMSELVES. THEY WERE VERY PROFESSIONAL AND TALKED ME THROUGH HOW TO DRAIN THE HOT WATER HEATER SO THAT EVERYTHING WOULD OUT THE WAY I WANTED IT TO.

THEY ARE SUPERB BECAUSE THEY WILL KEEP COMING BACK UNTIL THE JOB IS DONE.

THE COMPANY CALLED THE MORNING OF REPAIR AND TOLD ME WHEN THE REPAIRMAN WAS ON HIS WAY, AND HOW LONG BEFORE HE GOT THERE. RIK WAS RIGHT ON TIME, VERY PROFESSIONAL, AND VERY COURTEOUS. HE EXPLAINED HIS REPAIR PROCESS, AND GAVE ME TIME TO CLEAN THE THINGS HE REMOVED DURING THE PROCESS. WHEN WORKING ON THE BACK SPIGOT, HE WAS VERY UPFRONT IN TELLING ME THERE WAS A 50% CHANCE HE COULD NOT REPAIR IT, WITHOUT TEARING A TILE STEP APART IN THE BATHROOM (WHERE THE OUTSIDE PIPES RUN THROUGH). I TOLD HIM WE WOULD PROBABLY HAVE TO NOT USE THE SPIGOT IF THAT WERE THE CASE, BUT HE WAS ABLE TO REPAIR IT FROM THE OUTSIDE! I'VE USED THIS COMPANY FOR MY PLUMBING NEEDS FOR OVER 10 YEARS, AND WILL CONTINUE TO DO SO.

VERY GOOD. WANTED TO COME EARLIER THAN AGREED, SO CALLED AND ASKED. SHOWED UP ON TIME, SMART, AND PROFESSIONAL. DID BOTH JOBS IN ABOUT AN HOUR. WILL DEFINITELY USE AGAIN.

I WOULD ABSOLUTELY RECOMMEND HIM TO EVERYONE. HE WAS WONDERFUL. HE FIXED A PROBLEM FOR A LOT LESS THAN ANOTHER COMPANY HAD QUOTED ME.

AWOKE ONE MORNING TO FIND WE HAD NO WATER. OUR HEAT AND AC IS GEOTHERMAL SO WHEN OUR PUMP GOES OUT EVERYTHING STOPS. CALLED ISLEY'S (THEY ARE ALSO OUR REGULAR PLUMBER). THEY CAME OUT THAT DAY AND TOOK CARE OF EVERYTHING. WE HAVE A TODDLER IN THE HOUSE SO WATER IS A MUST FOR US. ISLEY'S WAS FAST, COURTEOUS, PROFESSIONAL, AND WELL WORTH THE MONEY.

OUR HOT WATER HEATER HAD NOT WORKED OPTIMALLY SINCE WE MOVED INTO OUR HOUSE. THE ISLEY REPRESENTATIVE WAS ON-TIME AND EXPLAINED THE PROBLEM THAT HE FOUND. WE NOW HAVE PLENTY OF HOT WATER. WE ARE THRILLED THAT THE PROBLEM WAS ABLE TO BE FIXED, AND THAT WE DID NOT NEED A NEW UNIT, AS WE HAD FEARED.

THE PLUMBER WAS ON TIME, COURTEOUS, AND QUICK IN REPAIRING THE PROBLEM.

THEIR PLUMBER WAS PROMPT AND VERY COURTEOUS. CAME TO THE HOUSE THE SAME DAY, REPAIRED THE LEAK BY REPLACING A SECTION OF PIPE, RECONNECTED A PVC DRAIN, AND WAS OUT IN UNDER AN HOUR. WOULD DEFINITELY HIRE THEM AGAIN.

EXCELLENT!! MY NEW NEIGHBOR RECOMMENDED THEM TO ME. SHE'D USED THEM FOR 45 YRS. THROUGH 3 HOMES. IF THEY TELL YOU SOMETHING NEEDS TO BE DONE - REST ASSURED IT NEEDS TO BE DONE. THEY ARE KNOWLEDGEABLE, PROFESSIONAL AND HAVE SHOWN UP ON TIME EACH TIME WE'VE CALLED THEM. THE PLUMBERS KNOW WHAT THEY'RE DOING! JUDY, IN THE OFFICE, IS A PLEASURE TO DEAL WITH. I'LL ALWAYS USE THEM - YOU SHOULD TOO.

CALLED OFFICE AND PLUMBER WAS OUT IN 3 DAYS, VERSUS UP TO 4 WEEKS BY OTHER COMPANIES. CALLED BEFORE ARRIVAL AND WITHIN TIME FRAME STATED. FRIENDLY AND PRICE SEEMED REASONABLE.

THE PLUMBER WAS VERY HELPFUL, PLEASANT AND PUNCTUAL.

WAS TOLD IT WOULD BE BETWEEN 11-1 AND THAT THEY WOULD CALL WHEN THEY WERE ON THEIR WAY. NO ONE CALLED, AND NO ONE SHOWED UP.

THEY ARRIVED AS SCHEDULED AND DID THE WORK EFFICIENTLY AND AGREEABLY. THOUGH THE ANGIE'S LIST COUPON WAS NOT IN THE BOOK THIS MONTH, I HAD BEEN QUOTED THE PRICE WITH THE DISCOUNT AND THEY HONORED THE DISCOUNT. (I HAD CONFIRMED IN ADVANCE BY PHONE THAT THEY WOULD HONOR IT.) MY ONLY DISAPPOINTMENT IS THAT THEY SAID WHEN I WAS ORDERING THAT THIS WAS THE ''EVERCLEAN'' VERSION THAT SWIRLED THE WATER TO PREVENT THE SEDIMENT PROBLEM, BUT THE INSTALLER SAID THAT IT ONLY SWIRLS WHEN WATER IS ACTUALLY BEING USED. SO IF THE WATER HEATER SITS FOR A WHILE BETWEEN USES, IT CAN STILL BUILD UP SEDIMENT AND YOU STILL NEED TO DRAIN IT. I PAID A LITTLE MORE FOR THE HEATER BECAUSE I THOUGHT THAT WAS AN ATTRACTIVE FEATURE, BUT IT TURNS OUT IT MAY NOT DO ME THAT MUCH GOOD. I MAY HAVE NEEDED TO ASK MORE QUESTIONS BUT THE INFORMATION I GOT MADE THIS MODEL SOUND BETTER THAT IT MAY TURN OUT TO BE.

OUTSTANDING WORK IN ALL AREAS. VERY PROFESSIONAL AND EFFICIENT AS WELL. HAD MINOR PROBLEM WITH ONE ISSUE AND THEY IMMEDIATELY CAME BACK AND TOOK CARE OF IT.

I HAD REQUESTED A SPECIFIC TIME AND WHEN THAT APPEARED DIFFICULT, I TOOK AN EARLIER TIME. UNFORTUNATELY, THE SPECIFIC LATER TIME WAS ENTERED ON THE WORK ORDER AND I WAITED ALL DAY. THE PLUMBER WAS FRIENDLY, KNOWLEDGEABLE AND EFFICIENT ONCE HE GOT THERE. HE HAD A ONE-HOUR GAP BEFORE COMING TO MY HOUSE. I HAD CALLED THE OFFICE TELLING THEM I WAS WAITING ALL DAY AND THEY SOMEHOW DIDN'T LET HIM KNOW HE COULD COME TO MY HOUSE WHENEVER HE WAS READY. JUST A BIG MISCOMMUNICATION.

THEY DO GOOD WORK. I HAD TO HAVE SOMEONE COME OUT TO FOLLOW UP, BUT THEY RESPONDED QUICKLY. HAVE USED FOR THE LAST 16 YEARS.

PRICE WAS A BIT HIGH. WORKER WAS SLOW. HOWEVER, WORKMANSHIP WAS GOOD, AND OFFICE STAFF WAS RESPONSIVE.

A VERY GOOD COMPANY TO DO BUSINESS WITH, AN APPOINTMENT WAS MADE PROMPTLY AND AROUND MY SCHEDULE. WE WERE VERY SATISFIED WITH THE WORK.

THE WORK WAS DONE IN A TIMELY AND PROFESSIONAL MANNER. I WOULD USE THEM AGAIN.

COMPANY COULD NOT DO WORK; SENT A $280 BILL FOR ''DIAGNOSIS'' WHICH I REFUSED TO PAY.

THE WORK WAS COMPLETED AT LESS THAN THE QUOTED PRICE AND LESS THAN ONE-HALF THE QUOTED PRICE OF ANOTHER PLUMBER. I HAD TO CALL THE OFFICE WHEN THE PLUMBER DID NOT SHOW UP ORIGINALLY AT THE APPOINTED TIME WINDOW AND HAD TO RESCHEDULE. I WAS TOLD THAT THE PLUMBER WAS TIED UP ON ANOTHER JOB. (IT WOULD HAVE BEEN THOUGHTFUL TO CALL IF THE PLUMBER COULD NOT MEET THE AGREED UPON TIME WINDOW.) NONETHELESS, THE WORK WAS DONE VERY EFFICIENTLY AND NEATLY AT A REASONABLE PRICE. I WILL USE THIS COMPANY AGAIN.

THEIR QUOTE WAS APPROXIMATELY $300 LESS THAN ANOTHER COMPANY, WORK WAS PERFORMED IN A TIMELY MANNER. THEY WERE CLEAN AND PROFESSIONAL.