L.E. Isley & Sons, Inc.

I CONTACTED THEM BECAUSE THEY ARE ONE OF THE FEW THAT DOESN'T CHARGE "BY THE JOB". THEY CHARGE BY THE HOUR BUT THEY DO NOT SEEM TO WORK VERY FAST, AS OTHERS HAVE MENTIONED. EVERYONE IS VERY NICE, BUT THEY SEEM RATHER SLOW.

WE HAD THEM REPAIR A TOILET THAT WASN'T FLUSHING CORRECTLY. IT WORKED FINE WHEN THEY LEFT, BUT BECAME DIFFICULT TO FLUSH AGAIN AFTER A WEEK. I CALLED BACK AND THEY CAME BACK THE NEXT DAY AND FIXED IT AGAIN. VERY POLITE AND PROFESSIONAL.

THEY WERE PROFESSIONAL, ON TIME, AND VERY INFORMATIVE. THEY WERE OUT TO FIX THE OUTSIDE WATER FAUCETS AND ALSO WORKED WITH US ON ANOTHER ISSUE WE HAD WITH OUR WATER SOFTENER. IT WAS NOT INSTALLED PROPERLY AND WE DID NOT KNOW IT. THEY FIXED THE PROBLEM AND WERE VERY REASONABLE IN PRICE.

I HAVE USED ISLEY FOR YEARS AND HAVE BEEN HAPPY WITH THEIR WORK ON A CONSISTENT BASIS. THIS WORK WAS DONE OVER TWO SEPARATE VISITS AND BOTH EMPLOYEES WERE VERY COGNIZANT OF DOING ONLY WORK THAT WAS NECESSARY AND SUGGESTING THINGS THAT COULD KEEP THE PRICE AS REASONABLE AS POSSIBLE.

CALLED THEM ON A FRIDAY MORNING BEFORE THEY OPENED. THEY CALLED BACK AND SHOWED UP MID AFTERNOON. THEY TRIED TO UNPLUG IT AND LEFT. THEY TOLD MY DAUGHTER THEY COULDN'T GET IT AND WOULD CALL MY CELL AROUND 4 AND TALK TO ME ABOUT IT. I NEVER HEARD FROM THEM. THE WEEKEND PASSED AND I COULDN'T DO LAUNDRY OR USE MY KITCHEN SINK. ON MONDAY MORNING I CALLED THEM AND ASKED IF THEY WERE SENDING SOMEONE OUT. THEY CALLED BACK AND TOLD ME SOMEONE WOULD COME. NATE SHOWED UP AND WORKED A LONG TIME ON THE PIPES. HE WORKED VERY HARD TO TRY AND FIGURE OUT THE PROBLEM. AFTER SEVERAL HOURS HE FINALLY HAD SOME RESULTS. THAT NIGHT HOWEVER WE STARTED HAVING PROBLEMS AGAIN SO I CALLED ON TUESDAY MORNING. THEY SENT NATE OUT AGAIN AND HE WORKED HARD AGAIN TO FIND THE PROBLEM. HE WAS ABLE TO GET THROUGH AGAIN AND IT HAS BEEN FINE EVER SINCE. NATE WAS A JEWEL. VERY POLITE AND A VERY HARD WORKER. I DIDN'T FEEL LIKE THE MANAGEMENT DEPT CARED A LOT ABOUT MY PROBLEM BUT AM HAPPY THEY HAVE A GREAT WORKER LIKE NATE.

AFTER OUTLINING THE WORK THAT WE NEEDED DONE, I WAS SENT TO BRAD ISLEY'S VOICEMAIL. AS OF TODAY, 10/18/05, NO ONE HAS CALLED BACK. WE HAVE HIRED SOMEONE ELSE TO DO THE WORK.

THEY ARE VERY RESPONSIVE, AND YOU CAN USUALLY GET THEM OUT QUICKLY. THEY DO A GREAT JOB!

EXCELLENT. THEY CAME THE SAME DAY, CALLED BEFORE ARRIVAL, AND WERE VERY, VERY HELPFUL. I'LL USE THEM AGAIN.

SATISFACTORY, CONSIDERATE, AND EFFICIENT. IT WAS A LITTLE MORE EXPENSIVE THAN WHAT I'D HOPED, BUT AFTER BATTLING LEAKY FAUCETS MYSELF FOR TWO YEARS, IT WAS TIME TO PAY THE PIPER.

GOT ESTIMATE FOR HOME INSPECTION AND DECIDED NOT TO FIX FOR NEW HOMEOWNER. ESTIMATE WAS FAIR AND COMPANY WAS EXCELLENT TO DEAL WITH.

THESE FELLOWS DID AN EXCELLENT JOB. I WOULD DEFINITELY CALL THEM AGAIN. PLUS THEIR COST WAS THE BEST!

I GOT A CALLBACK WITHIN 15 MINUTES ON A SATURDAY, WHICH WAS GREAT. PLUMBER, RON, WAS QUIET BUT PROFESSIONAL. HE CHECKED RECORDS TO DISCOVER THAT THE WATER HEATER WAS STILL UNDER WARRANTY, FOUND A REPLACEMENT FROM ANOTHER COMPANY (ISLEY DOESN'T CARRY THE BRAND I HAVE), WENT TO GET IT, AND THEN INSTALLED IT FOR ME. HE ALSO PUT A STAND UNDER IT, AND TOLD ME THAT THE PREVIOUS INSTALLATION WAS DONE ILLEGALLY BY NOT INCLUDING A STAND. I MOSTLY PAID FOR LABOR, WHICH INCLUDED HIS TRAVEL TIME. OVERALL, EXCEPT FOR THE LABOR COST, I WAS VERY SATISFIED AND PLAN TO USE THEM AGAIN.

THEY WERE EXCELLENT AT WHAT THEY DO, ON TIME, CLEAN.

HIS PRICE WAS QUITE FAIR, AND HE WAS GOOD AND SHOWED UP WHEN HE SAID HE WOULD.

I THOUGH THEY WERE VERY GOOD. I WOULD DEFINITELY HIRE THEM AGAIN IN THE FUTURE.

THEY WERE HERE ALMOST ALL DAY, THEN HE REALIZED THAT IT WOULD BE BETTER TO JUST REPLACE THE FIXTURES. THE NEXT DAY OR A DAY LATER IT STARTED TO LEAK AND THEY HAD TO COME A SECOND TIME TO CORRECT THE LEAK.

VERY HELPFUL GIVING ME BACKGROUND INFORMATION.

CALLED AT LAST MINUTE DUE TO SHOWERHEAD LEAKING (HEAVILY). CALLED ME RIGHT BACK AND SENT SOMEONE OUT IMMEDIATELY. GREAT SERVICE AND WOULD HIGHLY RECOMMEND. WILL USE THEM AGAIN!! OLD PLUMBER WAS UNRESPONSIVE!

I CALLED SEVERAL TIMES TO GET AN ESTIMATE TO REPAIR A COPPER PIPE, WHICH HAD A TEAR IN IT. EACH TIME I WAS TOLD I NEEDED TO TALK WITH DOUG, WHO WAS NEVER IN. DOUG DID RETURN MY CALLS AFTER SOME DELAY, BUT WE NEVER DID TALK LIVE, AND I NEEDED TO FIND A COMPANY WHO WOULD GET THE JOB DONE. IT WOULD HAVE BEEN NICE IF THEY COULD HAVE HAD A TECHNICIAN COME OUT TO PROVIDE AN ESTIMATE, AND BE PREPARED TO DO THE JOB AT THE SAME TIME. THIS IS THE WAY THE OTHER COMPANY THAT I HIRED HANDLED IT. THERE WERE NO DELAYS THIS WAY.

CAME IMMEDIATELY. OVERALL EXCELLENT.

IT WAS INSTALLED IN A VERY PROFESSIONAL MANNER AND WE'RE VERY PLEASED WITH IT.

OVERALL PROJECT COMPLETED TO SATIFACTION.

THEY WERE ON TIME, CLEAN, AND EFFICIENT. THEY WERE RESPECTFUL AND NEAT.

RESPONDED TO THE CALL QUICKLY, REPAIR WORK WAS CONDUCTED IN A VERY BUSINESSLIKE, PROFESSIONAL AND EFFICIENT WAY. I WAS PLEASED WITH THEIR WORK AND WOULD USE THEM AGAIN.

THEY WERE GREAT - ON TIME AND FINISHED THE JOB EASILY. THE TECHNICIAN NOTICED THAT OUR WATER HEATER WAS LEAKING WHEN HE WAS TURNING OFF THE WATER. WE HAD THEM COME BACK THE NEXT WEEK AND REPLACE THAT AS WELL.