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L.E. Isley & Sons, Inc.

Plumbing, Water Heaters, Water Filtration and Softening

About us

Is your plumbing system giving you a headache? Don’t delay. Contact L.E. Isley & Sons right away to melt away the stress of dealing with plumbing problems. The company offers a century’s worth of plumbing knowledge to help you. Serving the Northern Indianapolis area since 1915, the company is highly experienced and trained, ensuring a job done right every time. From clogged drains to leaky faucets, water heater issues, and even bathroom remodeling, L.E. Isley & Sons delivers only the highest quality standard in workmanship and customer care. Call now to schedule an appointment or ask about the company’s flexible financing through GreenSky. The Westfield based plumbers have all your plumbing needs in Northern Indianapolis covered!

Business highlights

110 years of trusted experience
Family Owned & Operated

Services we offer

Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs

Services we don't offer

Well Drilling & Sewer Installation

Amenities

Warranties
Yes
Senior Discount

$20



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.81,283 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 1283 reviews

Danielle H.
09/2017
5.0
plumbing, wells, drain cleaning
  + 1 more
I was very happy with the plumber. He was cheerful and informative, and made the time pass quickly.
Description of Work: 1) Clear a bathroom sink drain that had been slow for about 10 years 2) Reattach a sump pump drainage pipe that had come loose from the wall. Involved digging it out from outside, cutting it, and putting in a new pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$277

Robert & Marlene K.
09/2017
5.0
plumbing, wells
  + 0 more
Perfect. I gave them an Angie's List coupon and they would not charge
Description of Work: Sump pup checked and crawl space checked for mold/water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TODD I.
09/2017
5.0
plumbing
  + -1 more
Both guys came out and were very friendly and professional. Wanted to do the job right and I was very pleased.
Description of Work: Needed a new bathroom faucet and drain installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Jennifer C.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
I recommend them because of price, responsiveness and professionalism.
Description of Work: They unclogged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rebecca T.
08/2017
2.0
plumbing, home remodeling
  + 0 more
We had requested somebody very experienced, as we knew that installing a shower pan can be complex. Two young technicians came and had to read the manual on how to install the pan. The pan was not installed correctly, as there was a large space underneath with no mortar and the pan was not level, which would have led to the pan cracking over time. We had to hire someone else to fix it. The technician also insisted that the shower head be installed at standard height, despite the fact that we told him that our son is 6' 5". We had to find a different shower arm in order to fix the problem. We were charged $960 for the service, and when we called to express our dissatisfaction with the service and fee, we were told someone would call us back. It is now a week later and no one has called.
Description of Work: We had a shower pan and rough-in valve installed in our master bathroom.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$960

CAROL B.
08/2017
5.0
plumbing
  + -1 more
Great - did mot use chemicals for unclogging which was good.
Description of Work: Unclogged some sinks, and reset stoppers in sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Erik C.
08/2017
5.0
plumbing
  + -1 more
I've hired Isley before and will hire them again. Communicating with them is a breeze, which is definitely not always the case with plumbing companies in my experience. I feel like their pricing is always reasonable as well and they won't try to upsell me on something I don't need. In this case I just paid them for a service call, but I'm going to hire them to replace the cracked tank on my toilet once I get the part in.
Description of Work: Had a leaking toilet - they came out and gave estimate to fix the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

SANDRA Z.
08/2017
5.0
plumbing
  + -1 more
They were able to come out the same day I contacted them. He identified the hose to the sprayer as the source of the leak. He did not have a faucet on his truck, so I ran to Lowe's while he removed the old one. It was a set price vs cost per hour, so my 30 min trip didn't cost me more. I had no opportunity to comparison shop so I'm assuming it was a fair price. The technician was professional, and cleaned up the wet cabinet. There was another leak from the water filtering system so he disconnected it for us. I have used Isley before and will continue to use them.
Description of Work: We had a leak underneath our kitchen sink. The technician determined the source and replaced the faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$287

CHARLES & MARTHA P.
08/2017
4.0
plumbing
  + -1 more
It went very good. They are very available. They do a good job and they clean up well.
Description of Work: They installed a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
07/2017
5.0
plumbing, remodeling, home remodeling
  + 1 more
The work always went outstandingly. I developed a relationship with one particular plumber who came to know our specific house plumbing very well and he always did an outstanding job, quality-wise and price-wise. For the large jobs, he brought an assistant when needed who also did well.
Description of Work: I need to do an update since my review in 2015 because I have had them do a lot of work since then. They did all the plumbing for a major remodel inside our 50 year old house during 2015 and 2016. This included 3 bathrooms and the kitchen plumbing. This included replacing a bad toilet flange which was a difficult repair, replacing rotted out copper drain pipes between floors, including tearing out dry wall in ceilings for access, coordinating with the remodeler's schedule, and replacing 3 old toilets, including recommendations for what to get. This included all the kitchen plumbing for a new countertop/sink. More recently in 2017, I had them come out to fix a leaky outdoor faucet. So I have used them for all things plumbing at my house, large jobs to a very small job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

MARY & STEPHEN H.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
I called on Saturday morning and Jake came out and got the drain open again. All was fixed within two hours of my call! I was delighted with how quickly it got fixed.
Description of Work: The basement drain that is used for my whole-house dehumidifier was plugged up and not draining on one of the most humid days of the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRUCE & PAMELA J.
07/2017
5.0
plumbing
  + -1 more
It went very well. The plumber arrived on time, I showed him the problem with the ejector pump and he simply unplugged the two plug and plugged the ejector pump directly into the power, which cleared the problem. He said that sometimes solid waste will jamb the switch which starts the pump and doing this will often clear the issue. He spent time explaining to me how to prevent issues and said if it keeps doing that we may need to open the sealed pit and determine the problem. I have used LE Isley in the past, they never try to up sell you like so many other companies do. I can highly recommend them and will definitely use them again.
Description of Work: My ejector pump failed, and I needed an estimate on a battery backup system for my sump pump. I have never had an ejector pump so I did not know anything about them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JOANN T.
07/2017
5.0
plumbing
  + -1 more
It went well. The plumber knew exactly how to fix each fixture. He worked quickly and did not leave a mess. He took care not to scratch anything with his tools.
Description of Work: Kitchen faucet repair ; master bath toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOANN T.
07/2017
5.0
plumbing
  + -1 more
The work went well. They sent an experienced plumber to correct work that another plumbing company had failed to do. He took the swaying motion out of our kitchen faucet and the thumping sound out of our toilet. He worked fast and explained what he was doing. We did request an experienced plumber for both of these problems and they sent exactly what we requested.
Description of Work: Correct a kitchen faucet install and also a toilet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara P.
06/2017
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
It went extremely well. Over the years I've used many plumbers. They are by far the best. I'll always use them in the future.
Description of Work: I had a gas leak somewhere in my house. They promptly found the problem and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$261

JOHN B.
06/2017
5.0
plumbing
  + -1 more
I have used my plumbers in 25 years in Indy. Isley is the best by far for price, honesty and reliability.
Description of Work: Leaking pipe to toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Derren Y.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
They are great. They always solve the problem promptly and reasonably priced. Very friendly, too.
Description of Work: We have send them several times to repair leaks on garbage disposal, bathtub spout, replace a tub drain, and more..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Greg G.
06/2017
5.0
plumbing, wells
  + 0 more
The job was completed with 100% satisfaction.
Description of Work: Installed Sump Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Joseph K.
06/2017
5.0
plumbing
  + -1 more
The service tech managed to fix the valve by replacing it in a very difficult inaccessible location. Friendly, communicative, and as efficient as possible considering the almost impossible location of the valve.
Description of Work: Damaged hose bib valve was leaking into house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

KATHY L.
06/2017
5.0
plumbing, wells
  + 0 more
Very prompt with service, professional and had the job done in a short time. I especially appreciated that you could schedule online and they immediately give you a date and time window. Excellent service!
Description of Work: Backup sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

SANDRA M.
06/2017
5.0
plumbing, water heater repair
  + 0 more
When my hot water heater stopped working, I called Isley's, the company that had installed it. A technician came the next day and replaced the broken part. He also flushed the tank. Because the tank was still under warranty, the repair cost was reduced by $200. The job was handled in a friendly and efficient way. I've used Isley's for years and have always gotten excellent service.
Description of Work: Replacement of a control component on a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

MARION D.
05/2017
5.0
plumbing
  + -1 more
The plumber arrived 40 minutes late, and because of being late, he gave me a discount on my bill. (It was his suggestion ) He was very professional, and fixed the problem quickly.
Description of Work: Repaired leak under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$237

John H.
05/2017
5.0
plumbing
  + -1 more
They emailed me the day before confirming the appointment. They emailed me a picture of the tech that was coming and the time he would be here. He showed up perfectly on time and gave me a heads up call before they came. They specialize in copper piping. After they finished the job it was less than what they quoted me because they finished so quickly. They did a great job.
Description of Work: They fixed my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
05/2017
5.0
plumbing
  + -1 more
The plumber was prompt - I scheduled service on-line on Saturday for noon -2 and received the confirmation call Monday morning. The valve was not reparable and had to be replaced. I was informed of the cost and there were no extra charges even though it took longer then he expected. The work was professional and he cleaned up everything. It was expensive but there was a significant amount of work plus the new valve assembly.
Description of Work: Replace broken valve on washing machine supply.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Victor C.
05/2017
5.0
plumbing
  + -1 more
We have had continous rain for almost a week. One of our sump pump had a coronary and died. Before it went, it tripped the circuit and stopped the other one as well. We were fortunate to have caught it within half an hour. Water kept coming into our basement. We called Isley, they were here within 90 mins. They replaced both pumps and water immediately started to recede. We decided to do both because our remaining one was more than 10 years old, plus the new ones pump 1.5-2X faster. They were $497 and $474 (second one discounted) plus $25 travel. The guys were very friendly, neat, efficient and cleaned up everything. Several months ago, we had a mysterious leak from the upper floor. They came and correctly diagnosed and fixed the problem - old toilet commode needing reseal. We have used Isley for the past 31 years. We started with the currently owner's dad, and now the son. Our late parents used them, then my brother as well. We have always had good luck with them. Nice folks.
Description of Work: Sump pump failure leading to flood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$995

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Indiana
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

L.E. Isley & Sons, Inc. is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

L.E. Isley & Sons, Inc. accepts the following forms of payment: Check,CreditCard,Financing Available
No, L.E. Isley & Sons, Inc. does not offer free project estimates.
No, L.E. Isley & Sons, Inc. does not offer eco-friendly accreditations.
No, L.E. Isley & Sons, Inc. does not offer a senior discount.
No, L.E. Isley & Sons, Inc. does not offer emergency services.
Yes, L.E. Isley & Sons, Inc. offers warranties.
L.E. Isley & Sons, Inc. offers the following services: Drain Cleaning, Gas Line Repairs, Interior Sewer Line Repairs, Repiping, Garbage Disposals, Faucets, Fixtures For Sink, Showers & Tubs, Clogged Toilet Repairs, Backflow Testing & Certification, Sump Pumps, Slab Leak Repairs, Water Softeners, Water Filtration Systems, Tank & Tankless Water Heater Install & Repairs
Well Drilling & Sewer Installation

Contact information

421 Alpha Dr, Westfield, IN 46074

http://www.isleyplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM