With over 17 years of experience we have both the skills and expertise you need for those remodeling and repair projects at your business or around the house. We can take care of maintenance and repairs inside or outside you home or business. So no matter what needs to be done, HandyPro of Northwest Indiana is there for you. Steve started HandyPro of Northwest Indiana because he enjoys helping seniors stay comfortable in their homes as long as possible as well as helping busy homeowners update and maintain their homes. We not only provide superior work, but excellent customer service comes standard with every project. We pride ourselves in keeping our promises and ensuring every client experience is remarkable.
Business highlights
29 years of trusted experience
Services we offer
HandyPro offers home maintenance, handyman and remodeling services. We can do almost any job inside or outside the home, ranging from hanging pictures to major kitchen remodels. We specialize in senior citizen and disability remodels and will work directly with your therapist or caregiver to develop the best solutions to your accessibility challenges around the home.
Services we don't offer
New roofs, complete re-siding of houses, complete rewiring or re-plumbing of entire houses, concrete work.
Price discussed ok'd work to be done First day to work workers stated could not come stated will come next day at 10am. Next day no call no show called worker at 10:30am worker stated can not come until 1:30pm. I then rejected there service. This business is not reliable or dependable!!
Description of Work: Interior doors installation
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from HandyPro of Northwest Indiana
Thank you for your feedback. We called and left multiple messages with this customer two days before job was scheduled. We again called the morning of the job and the customer told us they wanted to delay the project. Customer called us back a bit later and told us to proceed. The craftsman called customer to inform them he was on his way, at which point they began complaining about the original quote. They then canceled the job again. For smaller projects we don't typically charge a down payment, so this craftsman lost the bulk of a day of productivity due to this.
Annette D.
10/2019
1.0
handyman service
+ -1 more
Estimate was way to high.
Description of Work: Installing drapery rods
Rating Category
Rating out of 5
Response from HandyPro of Northwest Indiana
Thank you for your feedback. We did not do a job for this customer.
Laurie P.
11/2018
1.0
handyman service
+ -1 more
Was given two quotes via email, hired them and then received an email 6 days before stating the job that the quote did not save correctly and that it was going to be $335.00 more. I fired them immediately, don't jerk people around. Learn to provide the right estimate the first time, maybe proof read it before you email it??? Especially when you are dealing with a couples and the husband has Stage 4 Lung Cancer. BAD FORM!!!!! Hired and fired and will never call again!!
Description of Work: Drywall Repair, Painting and Trim work
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
$1,100
Response from HandyPro of Northwest Indiana
I apologize for the inconvenience. Our craftsman was trying to verify the scope of work being requested as it differed between the husband and the wife. Once we have a firm and defined scope of work we can provide a firm price.
VM T.
02/2018
1.0
handyman service
+ -1 more
I left work early to arrive on time for the appointment at 4:30 p.m. I had errands to run, but I waited over an hour for the representative to show up. No one showed up and I did not receive a phone call explaining the no show. Very disappointing; a waste of my time.
Description of Work: Needed an estimate for installation of a laminate bathroom floor and a vanity. Also have other projects I wanted estimates for.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from HandyPro of Northwest Indiana
Hello, we are sorry we weren't able to connect with you. Our craftsmen call just prior to an estimate to confirm the appointment. If there is no answer he leaves a message. If there is no answer a second time or no call back then he assumes no one is home. This call comes from their mobile phone so the number will differ from the original office number. We do have a one-hour appointment window guarantee in which a discount is applied if an appointment is ever missed.
marilyn H.
12/2017
1.0
flooring contractor
+ -1 more
where do i start. the man was 4 hours late for estimate. came to do job, tore out a small section of tile, never sealed off that section so there was a THICK layer of dust everywhere.(even on our food in cabinets). very unprofessional, IT'S STILL UNFINISHED. getting the run around. they sent second guy out to finish job(didn't want first one back. he became angry & cussed at me bc he couldnt figure out how to put in door stripes) second guy clearly on drugs, acting strange. put wood putty in seams & cracks on floor (completely off color making it look worse) never put in door stripes and took a couple w/him.(we bought all material) I could go on... stopped our check. have to find a professional to come out and redo floor! terrible experience!!! only received estimate in writing. no contract, no receipt for check. Added $200 more on total, should have been $80.(Even sent pictures to superviser/owner)
Description of Work: taking out old carpet and flooring.EZ click flooring in living room,kitchen and hallway.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$10,019
Response from HandyPro of Northwest Indiana
When we completed the floor installation, the customer told us it looked great and proceeded to pay us in full and even gave the craftsman a substantial tip. The invoice was the same labor charge as was on the written estimate and contract ($1,016 NOT $10,019), plus an additional $209 for materials we bought for them. When we followed up to schedule a time to install the transition strips they told us to not bother. We have been in regular communication with this customer since. They have mentioned some minor follow up items but have not allowed us back to address any remaining concerns, even though we do have a one year warranty on our labor. We have a written drug testing policy and don't hire people who use drugs. We run background checks and conduct customer service training to instruct craftsmen regarding the high level of conduct we demand from them. We're proud of our Angie's List Super Service award, our A+ rating on BBB, and strive to do the right thing always. We have apologized for any hurt feelings they may have experienced and gave them a full refund of $1,225.
Nancy D.
07/2017
1.0
handyman service, house painters
+ 0 more
Luckily, I never paid them for the job.
Description of Work: Mom always told me if you can't say something nice, don't say anything at all.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from HandyPro of Northwest Indiana
Thank you for your feedback. We do require a down payment for larger jobs. We have updated our contract forms with wording that clarifies that. I apologize for the inconvenience. Please let us know if we can help with your project or if you decide to proceed.
Todd S.
06/2017
5.0
drywall, doors
+ 0 more
I had a good experience with them. I think it took about 2 ½ or 3 weeks. It was delayed a little bit by trying to get the door, how to order that. It was an interior door. They did a good job of finding out what I really wanted and trying to match that need. I asked them to do sound proofing eventually.
Description of Work: They put in some new drywall in an office space in my home. They also installed a new door for me.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from HandyPro of Northwest Indiana
Thank you for the review!
Anthony W.
06/2017
5.0
handyman service, interior painters
+ 0 more
Job well done
Description of Work: Tile replacement and re-grout of a shower area
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$392
Response from HandyPro of Northwest Indiana
Thank you!
asia M.
03/2017
1.0
handyman service
+ -1 more
It's not often I take time to write reviews, but I would be remiss if I didn't inform other consumers to take their business elsewhere. I say that bc I was stood up for an appt 4 times for the following reasons: the technician is out of the country and can't get back in, overbooked, truck broke down in front of Menards as I was picking up your supplies, and I was in the area so I figured I would stop in to get the job done on a day u r not home. I thought I could find trusted contractors on Angie's list, but I guess business has changed.
Description of Work: The work required hanging 2 pictures, putting a bracket in a toddlers bed, and repairing a closet door hinges.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$235
Response from HandyPro of Northwest Indiana
I apologize for the delay you encountered. The assigned craftsman reported he had called you to inform that his truck had broken down on two occasions and that when he arrived at the rescheduled date and time, no one answered the door or phone. He followed up to offer a discount for the inconvenience.
Caryn J.
03/2017
5.0
handyman service
+ -1 more
From the estimate to the installation, Steve and his team made the process very easy. They accommodated our schedules and was very responsive to all of our questions. During the installation, the team took the extra steps to make sure the grab bars were installed at the right height and ensured that the job met and exceeded our expectations.
Description of Work: HandyPro installed grab bars in 2 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from HandyPro of Northwest Indiana
Thanks for the review - It was a pleasure working with your family
chris E.
12/2016
5.0
handyman service
+ -1 more
Had to come a 2nd time to complete work.
Description of Work: Did some minor repairs/carpentry around house. Did good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from HandyPro of Northwest Indiana
Thank you for letting us take care of your job!
Joanne T.
12/2016
1.0
handyman service
+ -1 more
I had an appointment set for 11am. Waited until 12 noon as they requested a 1 hour window (very unprofessional anyway). No one showed up for the appointment. No phone call. I called the office to let them know that no one showed up. Asked to speak to manager/owner. Was told he wasn't available so I had to leave a message. Still no call back although about 30 minutes later I heard from the original estimater saying that he was on his way. I declined the appointment since he would've been 2 hours late by that time he got there and I had to leave.
Description of Work: I had five projects to be bid. Small drywall repair, door repair (2), install metal shelving and move heavy furniture/reintall tv in new location.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from HandyPro of Northwest Indiana
Thank you for your feedback. As mentioned in our phone conversation, the craftsman had a personal appointment that took longer than scheduled at which he was not permitted to have a phone, but he called as soon as he could. In accordance with our one hour appointment window guarantee we did offer a discount on the estimate. Our craftsmen are typically always on time, but occasionally are impacted by circumstances outside their control. We apologize for the inconvenience.
Tom O.
06/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: Didn't service my area
Rating Category
Rating out of 5
responsiveness
5.0
Yes, I recommend this pro
John L.
03/2016
5.0
handyman service, doors
+ 0 more
Excellent job. Very punctual
Description of Work: Fixed closet doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from HandyPro of Northwest Indiana
Thank you for the positive feedback
Cynthia A.
02/2016
4.0
doors, handyman service
+ 0 more
Handypro sent someone to my house to provide an estimate on handy things I needed to get done; such as replace a door knob, install tall seat toilets. The price was too much. Way more than I cared to spend.
Description of Work: Came to my house to provide an estimate on things I needed done.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$120
Response from HandyPro of Northwest Indiana
Thank you for your feedback. We do have a minimum job size (typically $96) to make it worthwhile for our craftsmen to serve a customer and to cover our insurance, bond and worker compensation insurance costs. For someone with a list of small miscellaneous projects we do recommend waiting until you have a more substantial list so we can minimize the price per task for you. Of course, estimates are free.
RICHARD B.
02/2016
1.0
handyman service
+ -1 more
Never did the work
Description of Work: Gave me an estimate in a timely fashion and then after one contact never got back to me on a date to do the work.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Response from HandyPro of Northwest Indiana
The craftsman stated that he communicated we would need to wait until the ground was completely frozen to allow a lift to be driven across the lawn without damage, and that he would follow up when it appeared the weather would cooperate. I apologize for not providing more status updates as we continue to wait for appropriate conditions.
David T.
10/2015
5.0
handyman service, roofing
+ 0 more
very good work . Great price
Description of Work: re-nail roof install pro-vented SOFFITROYAL and FACIA
Steve V took a lot of care to do a professional job. I am impressed with the services performed. Well worth the cost.
Description of Work: Painting, flooring, kitchen updating, drywall repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
MICHAEL G.
07/2015
5.0
drywall, handyman service, roofing, contractors
+ 2 more
The soffit is 3 feet wide around most of the house. A few pieces had fallen or were falling off and it was bulging down (sagging in the middle) in a few more places. I was looking for more than just replacing the fallen-off parts. After some discussion and investigation, Ryan, the carpenter, offered to install a furring strip for support all around the house. Ryan was just great. He was able to wash reuse much of the existing soffit. He alerted me to the anomalies that were revealed when he removed the existing soffit. He repaired vents and screened over the holes that had been sloppily left unscreened. The furring strip was not a constant height, he had to custom fit it. The plastic fence had been hit by a car. The exact pieces were not available, but Ryan did some kind of magic with plastic lumber and you can't tell the difference. The ceiling plaster is absolutely fine. (NOTE: I think this review is being filed under "handyman" but I would definitely call it carpentry.)
Description of Work: Repaired and reinforced the soffit all around the house. Repair fence. Re-plaster some ceiling plaster that had peeled off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from HandyPro of Northwest Indiana
Thanks [removed member name], it was a pleasure doing business with you. (note to others: this service was performed in Valparaiso, IN)
Catherine E.
11/2014
1.0
handyman service, plumbing, interior painters
+ 1 more
The individual who came out didn't seem very knowledgeable. When I would ask questions, he didn't seem like the type of person I could work with. He didn't offer many suggestions. I would not recommend them. Maybe they were busy at the time, but the customer service wasn't there.
Description of Work: I had a bunch of little projects: plumbing and painting. We made an appointment for an estimate, but they missed the first appointment. We re-scheduled and they came out for the estimate, but never provided one.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0
Response from HandyPro of Northwest Indiana
I do apologize for the poor service you received. We had to send a manager to your estimate appointment when the assigned craftsman left the company suddenly. It appears the craftsman who was reassigned to your estimate didn't successfully follow up with you. We've since changed our processes to prevent this from happening. If there is any way we can help you at this point, please let us know.
sharon C.
11/2014
5.0
contractors, handyman service, deck cleaning
+ 1 more
They were fine. They were prompt, clean, and polite. It turned out to be a lot more expensive than I expected so I did the work myself.
Description of Work: I got an estimate for some work on the front porch.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HandyPro of Northwest Indiana
Thank you for the feedback
James H.
11/2014
5.0
decks, roofing
+ 0 more
They don't pressure you. They are very, very nice. We chose to wait to do the work until spring.
Description of Work: We want a roof covering over our patio. The owner came out to measure and show us their product.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HandyPro of Northwest Indiana
Thank you, we look forward to working on your project.
Fama R.
11/2014
5.0
handyman service
+ -1 more
They did a great job for us! They were prompt and courteous.
Description of Work: They replaced damaged fixtures, moved them, put new ones together, and replaced broken ones.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Doors,
Roofing,
Drywall,
Interior Painting,
Decks and Porches,
Plumbing,
Flooring Sales and Installation,
Unfinished Carpentry,
Exterior Painting,
Deck Maintenance,
Basement Remodeling
FAQ
HandyPro of Northwest Indiana is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: 8:00 AM - 2:00 PM
HandyPro of Northwest Indiana accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, HandyPro of Northwest Indiana offers free project estimates.
Yes, HandyPro of Northwest Indiana offers eco-friendly accreditations.
No, HandyPro of Northwest Indiana does not offer a senior discount.
No, HandyPro of Northwest Indiana does not offer emergency services.
Yes, HandyPro of Northwest Indiana offers warranties.
HandyPro of Northwest Indiana offers the following services: HandyPro offers home maintenance, handyman and remodeling services. We can do almost any job inside or outside the home, ranging from hanging pictures to major kitchen remodels. We specialize in senior citizen and disability remodels and will work directly with your therapist or caregiver to develop the best solutions to your accessibility challenges around the home.
New roofs, complete re-siding of houses, complete rewiring or re-plumbing of entire houses, concrete work.