Spurling House Cleaning

. Also here were many cancellations of services. Also the initial offer to which I responded for service (a special she was providing) was never fulfilled to the specifications initially stated.

Kent and, his daughter, Christine have been helping make my life easier for over 7 years! At the time my husband and I hired Spurling House Cleaning, I was working full time and pregnant with my first child. I went on to have another baby and went part time, working from home. We strongly considered letting Kent and Christine go at that point but they really DO make our lives better and they are priced reasonably - so 7+ years later, we still have them visit our house twice a month. Their work is always good. They have NEVER missed an appointment in 7+ years!!!!! I trust them completely to be in my home unsupervised. They are fair and good people and I highly recommend them to clean your home.

The Spurlings have cleaned our home for many years. They are always punctual, trustworthy, cautious, courteous, thorough, and responsive to requests. Their work is always done according to expectations and beyond.

Awful.

Kent and Christine are always on time. Very nice trustworthy and excellent at cleaning our house. I highly recommend this company.

I signed up for a Living Social deal from this Company a few months ago. I left a very nice message for the owner , via e'mail, to contact me. I did not hear anything back from Connie--the owner. I then left a voice mail. I did not hear anything back. I was attempting to schedule my cleaning. Two weeks later, I called back and asked for the owner to contact me. At this point, I informed her that I had already left an e'mail and a voicemail to ask for an available cleaning date. I received an e'mail today from the owner, Connie, and she was incredibly rude and disrespectful. She basically told me that I was being impatient, and that she refused to clean for me and that I needed to contact Living Social for a refund. She called me rude names as well. I was not impatient the first 2 attempts I made for this owner to contact me. By the 3rd attempt, I did inform her to please call me. She texted me on my home phone, and I cannot receive texts. I sent her an e'mail asking her to please call me on my cell phone or my home phone and not to text my home phone. She purposely texted my home phone again twice-attemptng to text me--she did this just to irritate me.I am totally appalled at the level of unprofessionalism this woman has exhibited, and I will never use Spurling Housecleaning. She was very rude and disrespectful. Her e'mail to me was disparaging and incredibly hurtful. Very disappointed! I highly do not recommend this Company. I have never been treated so poorly. Update 4/27/2012 Very interesting how the owner responded. If she or anyone on Angie's list looks at all of my other reviews, they are A's. Obviously the problem is with Connie at Spurling--not me. If I was such a difficult customer to please, then I'd not have so many A's for other Companies! There would be a "pattern" with me if I was so difficult to deal with and I'd have been an unsatisfied customer which I wasn't for all of the other Companies I've used off of Angie's list. In addition, no one else has written any positive reviews on this Company. I find that very interesting and very telling. This owner, in her e'mail to me, called me disparaging names, and I was appalled that anyone who owns a business would do that. She obviously oversold the living social deal, knew she was using money, knew she wasn't going to get repeat business due to her level of unprofessionalism, and then basically doesn't get back with customers to schedule their cleaning. No reputable business does that. I have A's for other Companies so obviously I'm not difficult to please. It's too coincidental that Spurling has no other reviews. I do not recommend. This is a follow up to my review and to Spurling's comments.