Precision Garage Door Service of Indianapolis

Drew was awesome! Incredibly professional and explained the process each step of the way. He laid out all of the options and made it as stress free as possible. Incredibly personable and able to explain it as technical or dumbed down as needed.

I cannot express thanks enough for the amazing service from Precision Garage Door Service. They were able to schedule an appointment and complete the repair within 24 hours of having a breakage. Eric, the repairman for the job and Field Manager, was professional, absolutely considerate of carpet and home while working in winter weather, and was very communicative and transparent on pricing, repair needs, and repair completion. I would very much recommend Precision to anyone needing repair work or inspection and tune-ups on garage doors.

It went great. Pat was great, he answered all of my questions and was very patient in explaining everything to me. He is a great guy!

Excellent! They did a great job. Very communicative. I couldn’t be happier!!

The contractor was great, did a great job was very nice

Tech was very cordial and work went exactly as was estimated. Arrived on time. Would hire again and definitely recommend to friends!!!

Mike did a wonderful job. Very professional and friendly. So glad they have weekend hours!

I will definitely use this company again. Technician was very informative, knowledgeable, helpful, polite and on time. Very pleasant experience.

It was such a relief that Precision came to our home on the same day that I called. I feel like we hot the Jackpot with Eric Gellenbeck, our service guy. Eric is very respectful and kind. Eric took pride in his work and fixed our door. Thank you!

I'd definitely give Precision Garage a 5 star for quality of service, and professionalism. The service rep, Austin, called ahead and was on time. He was very personable and professional. Work was finished in about 30 minutes. Will hire again if needed. Highly recommended.

Nick contacted me in the morning to give me his ETA for a comprehensive $99 tune-up special appointment. From the moment he arrived he was personable, professional, clearly very knowledgable and very experienced. While starting the tune-up he quickly discovered that some of the issues which I thought would simply benefit from a little tightening, roller replacements and lubrication —- were actually signs of a potentially hazardous electrical failure of the motor — and that the springs already were well beyond functional life/strength. (Both of which were very old)
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He answered every question I had, and clearly showed me and provided demonstrations of what was of concern. However he never once pressured me to make a decision to do any extra work. He simply reviewed options for repairs if I decided to do those, and then also replacement costs, timing options for each, with a range of prices depending on my needs/budget/desire. 

I felt like I was taking to my brother or a best friend. But I still took time to research the issues presented and the options — and ultimately had Nick replace motor, belt and springs through Precision Door Service. He didn’t rush, and tested everything. PDS will tell you themselves that they are not the cheapest provider — nor are they trying to fill that niche. Instead after thorough review of what they could provide, it was clear that they provided the greatest value for the dollar. Nick, and his employer ( Joel Belyew) who I also spoke with, and was very impressed with, provided me with: a Quality product; Experienced Installation; Fantastic warranty; and the most stress-free service & non-pushy sale purchase decisions I have ever made in the last 50 years. Thank you Nick Zatkoff (and Mr. Belyew) for this, and for enhancing the value of my home and for helping me protect my wife, kids and grandkids!

Ryan was prompt, courteous, and offered me several options with explanations of the benefits of each so that I felt able to make a good decision.

Matt came to give me a quote for 2 new garage doors. I had quotes from several reputable providers for doors that are comparable, and the quote given by Precision Garage Door Service was the highest and way overpriced. Their best door was quoted nearly $1,000 more than what was quoted for the same door from another provider. For accessories, what kind of weather seal is $52 per foot? Just watch out and shop around.

Went great. Mike called before he came and was in and out in about 2 hrs. We chatted in at 930pm on a Sunday night in their website and made an appointment in a few minutes for 8-10am the following morning. Garage door fixed and operating by 10:45. Got there at 9. Very smooth and easy transaction.

The entire experience was EXCELLENT!!! From the initial meeting with Matt, through installers Tim and Mike to help from Jessica within the office and technician Martin I could not be happier with the service, professionalism, quality workmanship and knowledge. Each and every person that assisted me were extremely helpful. They listened to my concerns, and provided solutions as needed. I would definitely recommend this company to anyone.

It went very well. Brandon came in and did a thorough assessment of the problems with my garage door, explained everything to me and answered all my questions. He then fixed it very well. I am relieved that the door is safe now, looks much better and is quieter and that makes me happy.

Mike did a fantastic job. Went beyond (in a good way) what I was expecting, well with in the price he quoted. Precision Garage Door Service responded quickly to my call, and completed the Job in a timely, professional manner. I am very please and recommend Precision Garage Door Service.

Vladimir was supremely knowledgeable and efficient. Provided assessments and quotes for future repairs. Will ask for him in the future.

Mike was a very good service man. knew what he was doing and preformed the job quickly and neatly.very good employee.

When our technician arrived I showed him the broken hinge and the remotes that we would like replaced. He did a full inspection of our door and opener system (which was at least 25 years old). He showed me that the spring over the door was broken and that the opening mechanism was damaged due to the added weight of the door due to the broken spring. We decided to replace the broken hinge and replace the whole opener system because it was so old. Our technician was very patient in explaining all of the terminology, options, and prices to me because I am not familiar with this technology. He worked very hard to remove our old, stubborn opener system, replaced it with a new one, repaired the broken door components and showed me how to work the new system. We are happy to have new remotes and a new, safe opener that will last for years.

Work was performed promptly and efficiently. The service person was professional, and the work seems to have been done well -- since it was only a few weeks ago, time will tell. However, they were overpriced.

Our technician was amazing. He went through everything and gave us options. Highly recommend. We will be switching to this company for our garage door needs.

Ben H. was my service tech. Not only did he show up on time, but also he called to tell me he was ahead of schedule and asked if it was ok to start early. He was prompt, professional, and very friendly. He took the time to install my new wall mount garage door opener correctly, and he also took the time to walk me through the WiFi setup and options menus so that I had a good understanding of the product. He cleaned up after himself and made sure everything was perfect before leaving. Wonderful experience.

Hired someone else due to price difference.

My service technician, Kevin, was very friendly and professional. He called ahead and showed up on time. He was very knowledgeable and explained everything he was doing. He gave me several options and made sure I was comfortable with my choices before performing any work. His work showed a great amount of care and detail, and he had the door fixed very quickly.