Very quick response and well-done.

Their customer service was so helpful, guiding me through the process.

Quick, excellent service and didn’t try to upsell. They fixed what was wrong and did it quickly. Price wasn’t bad either.

Good job by the tech

Service technician was very helpful. Suggested I could improve the noise by replacing the rollers with nylon. Did it while he was here.

Very good. On time. On price. Kept informed all the way.

Joey went above and beyond and solved our issues we had with the door. He took the time to thoroughly inspect, diagnose and fix the problem. He is very friendly and an excellent communicator. He made sure we understood what needed to be done. I am very pleased.

I had such a great experience. Kevin was so kind and explained everything to me clearly and gave me options on how I wanted to proceed to fix the issues I was having.

The repairman was very friendly, on time, and did a great job!

Eric G. Did an awesome job. Fast, efficient, high quality and attention to detail. Very friendly and did a great job.

They were very professional and I would recommend them. Eric came out in a timely fashion and presented a solution at a very reasonable price after a thorough walk-through.

They did the jon efficiently. Very knowledgeable and friendly. Well pleased.

Drew was awesome! Incredibly professional and explained the process each step of the way. He laid out all of the options and made it as stress free as possible. Incredibly personable and able to explain it as technical or dumbed down as needed.

I cannot express thanks enough for the amazing service from Precision Garage Door Service. They were able to schedule an appointment and complete the repair within 24 hours of having a breakage. Eric, the repairman for the job and Field Manager, was professional, absolutely considerate of carpet and home while working in winter weather, and was very communicative and transparent on pricing, repair needs, and repair completion. I would very much recommend Precision to anyone needing repair work or inspection and tune-ups on garage doors.

It went great. Pat was great, he answered all of my questions and was very patient in explaining everything to me. He is a great guy!

Excellent! They did a great job. Very communicative. I couldn’t be happier!!

The contractor was great, did a great job was very nice

Tech was very cordial and work went exactly as was estimated. Arrived on time. Would hire again and definitely recommend to friends!!!

Great, knowledgeable trch

Mike did a wonderful job. Very professional and friendly. So glad they have weekend hours!

Perfect. Very knowledgeable

I will definitely use this company again. Technician was very informative, knowledgeable, helpful, polite and on time. Very pleasant experience.

It was such a relief that Precision came to our home on the same day that I called. I feel like we hot the Jackpot with Eric Gellenbeck, our service guy. Eric is very respectful and kind. Eric took pride in his work and fixed our door. Thank you!

I'd definitely give Precision Garage a 5 star for quality of service, and professionalism. The service rep, Austin, called ahead and was on time. He was very personable and professional. Work was finished in about 30 minutes. Will hire again if needed. Highly recommended.

Nick contacted me in the morning to give me his ETA for a comprehensive $99 tune-up special appointment. From the moment he arrived he was personable, professional, clearly very knowledgable and very experienced. While starting the tune-up he quickly discovered that some of the issues which I thought would simply benefit from a little tightening, roller replacements and lubrication —- were actually signs of a potentially hazardous electrical failure of the motor — and that the springs already were well beyond functional life/strength. (Both of which were very old)
. 
He answered every question I had, and clearly showed me and provided demonstrations of what was of concern. However he never once pressured me to make a decision to do any extra work. He simply reviewed options for repairs if I decided to do those, and then also replacement costs, timing options for each, with a range of prices depending on my needs/budget/desire. 

I felt like I was taking to my brother or a best friend. But I still took time to research the issues presented and the options — and ultimately had Nick replace motor, belt and springs through Precision Door Service. He didn’t rush, and tested everything. PDS will tell you themselves that they are not the cheapest provider — nor are they trying to fill that niche. Instead after thorough review of what they could provide, it was clear that they provided the greatest value for the dollar. Nick, and his employer ( Joel Belyew) who I also spoke with, and was very impressed with, provided me with: a Quality product; Experienced Installation; Fantastic warranty; and the most stress-free service & non-pushy sale purchase decisions I have ever made in the last 50 years. Thank you Nick Zatkoff (and Mr. Belyew) for this, and for enhancing the value of my home and for helping me protect my wife, kids and grandkids!