Here is the email I received from Carl. Frustrating. Hopefully, Angie's list will refund my money. From:
[email protected] Date: May 31, 2013, 12:08:29 AM EDT Subject: Mulch Coupon I?m writing to you this evening, in reference to the Angie?s List Big Deal Mulch Coupon. First off, I?d like to apologize to you for the way the Big Deal went. I?m a new advertiser with Angie?s List and this was the first Big Deal I?ve ran and will be the last. I?m just as disappointed how things went as you must be. I went into this with a can-do attitude. I?d like you to know, I?m not the kind of guy, you might think I am. I do care about my business and the clients I serve. As proof of that, before the Big Deal hit the street, I was working 8am to 9 to 930pm, 7 days a week. I?m 48 years old and was and am still for the most part, working those same hours. That?s over 90 hours a week. I?m serious about my business. As proof of that, look at my reviews before the Big Deal. After the Big Deal came out, I had a series of unfortunate issues that played a part in how things went. The differential went out in my work truck and I had to rent a U-Haul to continue working. Between those two things, it cost me almost $1500, which left me with just enough money to purchase gas to save my lawn mowing business. I had no money to even purchase mulch. The guy who was working for me, quite without notice. I was contacted by the Big Deal rep late in the week, and rushed into making a decision so the sale could go out that weekend. Furthermore, I was not told I could sale as many or as few mulch coupons as I wanted. He said 34, so I thought that was typical. Yes, I made a stupid decision. But I do believe, I?m not the only one who has fault here. I?m not asking for you to forgive me, but try to put yourself in my shoes and understand the decision I was left with. The situation was to the point, if I purchased mulch for one more coupon, I couldn?t have even purchased gas. I don?t believe I?ve ever been in such bad shape. I hope this email gives you some kind of idea how things went so wrong. I hope you have a nice weekend and once again, I?m sorry Thanks, Carl P****** Owner, CNS Lawn Care & Handyman Service, LLC (765)465-0341