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Founded 2002 • With Angi since May 2009
3311 Industrial Pkwy PO Box 2946
Jeffersonville, IN 47130
Service Provider ResponseThis member was easy to work with. We wish him luck on his project. The member and I must have had some miscommunication as I understood he would get back to me to inform me of any desired changes/revisions after the second meeting during which I presented the design. There is truth in the work load issue as our company was placed back in rotation for the Angie's List Big Deal program after we had stated not to do so without checking with us. I believe this was an honest oversight on the part of Angie's List which they moved relatively quickly to correct (took four days as this happened over the Independence Day holiday). In that four days we received information on eight deals at a time when we already had a backlog of design and estimating work.
Service Provider ResponseMember contacted our company on 8/23/13 expressing an interest in having the basement finished in a home they were in the process of purchasing. A visit was conducted during the week of 8/26/13 by our salesperson and a proposal was for the work was sent on 9/6/13. The member called the salesperson on 9/22/13 indicating that they were ready to move on with the next step in the process and were hoping to start the project in the middle of October. The sales person indicated that a site visit would need to be scheduled with the company owner (for design), plumbing contractor and electrical contractor to finalize the proposal for the project. This meeting was set up for 9/25/13 at 9am. At 6:54pm on 9/24/13 the salesperson received a text message from the member indicating that they could not keep the 9/25/13 appointment and would need to call back to reschedule. The member called back on 10/3/13 indicating that they would like to set up the meeting for the next day on 10/4/13. The salesperson indicated during the phone call that scheduling for the next day would be impossible due to full schedules and recommended the meeting be scheduled for the next week. The member indicated that they would contact after looking at their schedule for the next week. Member sent the salesperson a text message on 10/7/13 asking if the project could still start in October. Salesperson responded yes, possibly the latter part of October but the meeting for design, plumbing and electrical contractors still needed to be done. No other calls were received from the member by the salesperson after October 7. The salesperson did attempt to follow up via telephone on two occasions after October 7 with no response. Member sent a text to the salesperson on 11/4/13 indicating that they had moved forward with another provider. Thad Adams CGR, CGP, CAPS President, Adams Construction Services, Inc.
Service Provider ResponseWe have reviewed our voice mail records and inquiry information and were unable to find any record of a call from this member. We do have a policy and system in place for collecting inquiry information from the voice mail (this is done each morning five days per week Monday through Friday on a daily basis except holidays). It is likely that the message from this member could not be retrieved due to no fault of the member or Adams Construction staff as the phone/internet provider was performing a transition from one company to another during the time frame of the June 11, 2013 call attempt. As many in the Louisville/Southern Indiana market are aware, Insight Communications (Insight) was recently acquired by Time Warner Cable, Inc. (TWC). There was written correspondence regarding the ownership transition as well as the physical transition of services and systems over the past 60 days from Insight/TWC to Adams Construction staff. All instructions were followed by Adams Construction staff to ensure the best chance of a smooth transition between the two service providers. In spite of the preparations of both Adams Construction and Insight/TWC, problems were experienced that include lack of telephone service on one or more lines, no voice mail available to callers, inability of Adams Construction staff to retrieve voice mail information due to Insight/TWC technical issues, internet/email outages, issues between the phone system/alarm service provider and the inability to send/receive facsimile transmissions. These problems did not just affect Adams Construction but many other businesses and individuals across the market. The physical transition of services began on Sunday June 9, 2013 and were not completely resolved until Friday June 14, 2013 after many lengthy phone conversations with TWC staff and a visit by a TWC technician to our site on Wednesday June 12, 2013. It is unfortunate that we were unable to connect with this member for his or her deck project. Thad Adams CGR, CGP, CAPS President Adams Construction Services, Inc.
Service Provider ResponseWe apologize for the inconvenience to this Angie’s List member. Even with the best of systems in place things can be missed. We do have a system to retrieve, track and follow up with calls to our showroom; the office is staffed Monday through Friday and we do have a full time Project Consultant who handles sales. We wish the customer the best of luck with his project. Thad Adams CGR, CGP, CAPS President Adams Construction Services, Inc.
Service Provider ResponseWe are happy for the final outcome with the customer’s basement bathroom. As the customer indicated remodeling always presents some challenges as each owner and home is different. We do have a process and project management software that we use to assist in giving our homeowners the best possible remodeling experience. As with all processes, there is always room for improvement and education of our team and we pursue this at every opportunity. We had a good experience in working with the Martins and appreciate their patience as a flooring issue did create a delay for the completion of the project. We often discuss with owners how the relatively short amount of time invested in a remodeling project (even with some delays) pales in comparison to a quality final product that can provide years and sometimes decades of future use and enjoyment. We wish the Martins the best of luck and enjoyment with the use of the additional bathroom. Thad Adams CGR, CGP, CAPS President Adams Construction Services, Inc.
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Welcome to Weddington Fence & Deck and Weddington Construction. We have the experience to help you create beautiful Custom Decks, Fences, Pergolas, Screened Rooms, Outdoor Fireplaces and Concrete Patios. I chose to work in this industry because I Love to create beautiful useful projects from a pile of boards and see the smiles on customers faces when the project is completed . We started in this industry in 2005. We describe our business as Family owned and operated
We specialize in interior and exterior painting services, staining, cabinet painting, power washing and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
General Remodeling. Kitchen & Bath Remodeling. Room Additions. Decks. Patios. Outdoor Living., Structural Work & Floor Plan Modifications. Finished Basements. Roofing. Exterior & Interior Remodeling.
Plumbing & Electrical Repairs. HVAC Repairs. Landscaping. Handyman Services.
Adams Construction Services Inc is currently rated 4.8 overall out of 5.
Adams Construction Services Inc is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Adams Construction Services Inc accepts the following forms of payment: MasterCard, Discover, Check, Visa, Financing Available
No, Adams Construction Services Inc does not offer free project estimates.
Yes, Adams Construction Services Inc offers eco-friendly accreditations.
No, Adams Construction Services Inc does not offer a senior discount.
Yes, Adams Construction Services Inc offers warranties.
Adams Construction Services Inc offers the following services: General Remodeling. Kitchen & Bath Remodeling. Room Additions. Decks. Patios. Outdoor Living., Structural Work & Floor Plan Modifications. Finished Basements. Roofing. Exterior & Interior Remodeling.
Plumbing & Electrical Repairs. HVAC Repairs. Landscaping. Handyman Services.