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Tinder Locksmith & Security Solutions

Locksmiths, Doors, Home Security Systems,

About us

Dependable and Trustworthy since 1978! Complete Commercial and Residential Locksmith Service. 15 employees and 5 mobile service trucks, full service by appointment. We have a walk in shop for do-it-yourselfers. Your Security is our business! Residential and Commercial Access Control systems. Cost is determined by the job. 24 hour emergency service available by calling 317-251-9057. Additional charges may apply for after-hour service. DBA: Tinder Co., Tinder's Access Control Service and Tinder Lock Service. LOCKSMITH SERVICE, CAMERA'S WITH SMART PHONE COMPATIBLE, EMERGENCY OPENINGS (non automotive) REPAIR REPLACE DOOR JAMS, NEW DOORS INSTALLED, ACCESS CONTROL SYSTEMS, SELF CONTAINED UNITS TO REMOTE WEB BASED.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith, Alarms. CCTV. Service & Install Door Hardware, Commercial & Residential, Electric & Keyless Locks, Card & Keypad Access Controls, Decorative & High Security Locking Systems, Re-Key Locks, Master Key Systems, Deadbolts, Door Closers, Handicap Door Operators, Door Alarms, Safes, Video Intercom Systems, Emergency Unlocking

Services we don't offer

Automotive

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9371 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 371 reviews

Joseph L.
07/2010
5.0
locksmith
  + -1 more
Bob showed up on time and could not have been more pleasant and professional. He not only got the job done but also ensured that all the locks and knobs were working properly, as well as gave us a general safety assessment of the property. Not only would I recommend the company, but I also hope you get Bob to do the job!
Description of Work: We had Tinder come out to re-key all of the existing locks in the home we had just moved into.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Tinder Locksmith & Security Solutions
Thanks member! Bob is a good man and has been with our company since 1987. We all take our company mission seriously: To quickly and efficiently react to our customer's needs, delivering consistently high quality solutions in a manner which reflects respect and caring to both our customers and each other, and inspires our customers to suggest our services to others. Thanks again for your comments Mary Tinder

Barbara G.
07/2010
5.0
locksmith
  + -1 more
They were very professional and did a good job.
Description of Work: They replaced a bunch of locks around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric C.
07/2010
5.0
locksmith
  + -1 more
I?ve been dealing with them for 30 years and I?ve always found them to be reliable and professional. They are at the appointment on time, they do what they do, and they do everything for the price they quote.
Description of Work: Tinder Locksmith Service installed four new locks and made them all accept the same key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SHARON K.
07/2010
5.0
locksmith
  + -1 more
I am very happy with their service and I would use them again if I needed a locksmith.
Description of Work: I have used them in the past

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES T.
06/2010
5.0
locksmith
  + -1 more
It went well, they did a nice job.
Description of Work: I locked myself out and they got me in.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

SANDRA D.
06/2010
5.0
locksmith
  + -1 more
I have used Tinder's for about thirty years in three homes. I would not call anyone else. They are the best.
Description of Work: Tiner changed locks on my new home and made several sets of keys. I also had them make a key that I could give to service people but that would not work on the master deadbolt when locked from inside the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

TOM & JOYCE B.
06/2010
5.0
locksmith
  + -1 more
My husband took the latch off and tried to fix it but was unable. He looked at Angie's list online and found Tinder Company. It said it had walk in service. He took the latch into the shop and they fixed in about 20 minutes. The lady who waited on him runs the place. She was able to fix the latch using the face plate from the original lock. She was very knowledgeable, friendly, and efficient. We would definitly use Tinder Company again.
Description of Work: The latch on the lock from the utility room to ther garage was broken. We couldn't get the door open as the cylinder on the lock would not come out of the space. I don't know the technical names.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12.84

PAT G.
06/2010
5.0
locksmith
  + -1 more
I really enjoyed working with her. She was very fast and made it easy for me. The price was reasonable as well.
Description of Work: She changed all of my locks for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward M.
06/2010
5.0
locksmith
  + -1 more
We had a problem at the office. My wife called the locksmith. They told us how to fix it ourselves. I thought that was very kind of them. They did not charge us anything. They just told us to lubricate the lock and that is what we did. Once we did that, things worked pretty well. They were helpful and were not concerned about coming out on a service call where they would have charged us and told us the same thing. They were very responsive. They did not put us off. They told us what to do immediately. I think they were exceedingly professional. We will use them in the future.
Description of Work: Tinder Locksmith Service told us how to fix our own lock last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexander A.
06/2010
5.0
locksmith
  + -1 more
Overall, it was an excellent experience. Technician (Doug O'Rear) was accomodating to my short notice on schedule change (I was half an hour late). He showed up on time and looked very professional. He worked quick and he was very knowledgeable. Rekeyed 7 cylinders in an hour (he was also able to rekey the ones I don't have the original keys for). He also fixed the catchplates on the doorjambs that were causing some sticking issues.
Description of Work: Rekey 4 doors (7 cylinders).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

RICHARD & JOAN T.
06/2010
5.0
locksmith
  + -1 more
They were professional, prompt and did a good job.
Description of Work: They replaced a lock that was jammed on our back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBRA W.
06/2010
5.0
locksmith
  + -1 more
They were able to identify what key I needed. They were really good at explaining the ins and outs. They made no guarantee that it would work, but gave me some other ideas on what to do if it didn?t work. They were very professional and well meaning.
Description of Work: I used Tinder Locksmith Service to have a key made for a lock filing cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

Kimberly W.
06/2010
4.0
locksmith
  + -1 more
We were satisfied with them. They did a good job and their price was fair.
Description of Work: We used Tinder Locksmith Service to rekey some locks for us. They did exterior doors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JOHN O.
06/2010
5.0
locksmith
  + -1 more
I got to know about the locksmith through the phone book. He was a good guy and did a good job as well. Everything about him was fine and there were no problems. If need be, then I would hire him again.
Description of Work: I used Tinder Locksmith Service in March to have a new lock installed on my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

RAYMOND W.
06/2010
5.0
locksmith
  + -1 more
Our experience with them was excellent. They were available when we needed them.
Description of Work: We had Tinder Locksmith Service make a key for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

PAULA & NED F.
06/2010
4.0
locksmith
  + -1 more
They're a company that's been around for a number of years. They had prompt service. the only thing was that it was a little bit pricey, but I guess for a specialty item like that, it's where is should be. They were available at the time I needed them out here so that was good. They seem to be knowledgeable and friendly.
Description of Work: They fixed a lock that had jammed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

NANCY I.
04/2010
5.0
locksmith
  + -1 more
I called to report that we were unable to unlock/lock our front door from the outside. They were able to schedule Sean to diagnose and fix the problem the same day. He gave me some welcome tips for keeping our locks functioning better and looked at an old lock in the door to see whether we could replace it and put it on the same key. He was pleasant, professional and tidy. I would use the company again and recommend them to others.
Description of Work: Replaced the tailpiece for outside keylock on double-keyed deadbolt. Installed a longer screw into the strikeplate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Update U.
04/2010
5.0
locksmith
  + -1 more
Things went exceptionally well. The guy was very professional. He was early, and he went above and beyond the call. He talked to us about our security system, and when he was rekeying the back door he made a few suggestions about security, like installing a motion detector light.
Description of Work: They had to rekey the front door, the back door and the garage door. The doorknob wasn't working, so we had an issue not only with the door not working, but we went ahead and got the doors rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Alison K.
03/2010
5.0
locksmith
  + -1 more
They did what they said they were going to do when they said they were going to do it. It was a pleasant experience in that you just kind of go in with this old lock and say what can you do to replace this. They said to give them 48 hours and they would have the new lock put in and they did. I would absolutely use them again.
Description of Work: I used Tinder Locksmith Service to replace the lock on the front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Pamela C.
11/2009
4.0
locksmith
  + -1 more
Their price was higher than what they represented it to be. I didn't think his work was especially neat. He didn't clean anything up. He made an assumption that I did not want something that I did.
Description of Work: He was a subcontractor from Tinder. He changed the locks on four doors. He repositioned some locks that were mounted incorrectly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$400

Response from Tinder Locksmith & Security Solutions
I am very sorry to read that this member is not 100% happy with our work. Up until reading this report we had no idea there was any problem at all. I wish she would have let us know with a phone call so we could have had the opportunity to correct any problems to her satisfaction. I am not sure why she waited almost 5 months to report this. I tried to clarify some discrepancies in her report but could not reach her by phone. The report says we charged $400 but our records show the bill was just a bit over $200. This included re-keying 8 locks plus we also made some major adjustments to two poorly installed locks so that they would operate. The two adjustments were not included in original phone estimate but our technician said she OK’d the additional work which added $30 total. Perhaps there was a misunderstanding there. We do not use subcontractors for lock work! I wish I knew why she thought our tech was a subcontractor! I’m sooooo sorry if he did not clean up properly! We take great pride in our professionalism and this includes cleaning up after our work. Lots of questions remain unanswered and I wish she had contacted us so we could have resolved any issues she had with our work. Almost without exception we are given the highest ratings for cleaning up and professionalism. Tinder Co. is family owned, in business for 32 years. We take pride in a job done right. I wish this member had let us know there was a problem so we could have made things right with her. Mary Tinder- Owner

ELLEN H.
11/2009
5.0
locksmith
  + -1 more
Everything was absolutely wonderful. They were here within an hour of my discovery of my problem. The repairman was extremely polite, and he found another problem that he also solved. I was very happy with him and would absolutely use them again.
Description of Work: They replaced a deadbolt that was stuck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116.05

Carole H.
10/2009
5.0
locksmith
  + -1 more
We moved into a new home and wanted all the locks changed/updated. Tinder Co.'s representative, Bob, came to our home, inspected all locks and handles to be replaced, took measurements, and within a week e-mailed to us an estimate. We signed and faxed it back to them. They ordered all materials and, when they finally came in, notified us via e-mail and telephone and set up an installation date. Bob and his apprentice arrived on time with all the new materials, removed all old ones, and installed the new ones. About 2 weeks after the installation, we noticed that two of the door handles were not straight. After calling Tinder and explaining the problem, Bob returned the next day and, after profusely apologizing, fixed everything. We are very pleased with the products and work provided by Tinder Co. and would use them again if needed.
Description of Work: We had 4 new "Emtek" brand deadbolt locks and door lever-style handles installed (and old ones removed and disposed of).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SHIRLEY B.
09/2009
5.0
locksmith
  + -1 more
I had just recently had a new front door installed and there were a few adjustments that still needed to be made. I called them up and the president of the company came out that same Saturday to help me out. They did not even charge me for the work. I was very impressed with them.
Description of Work: Tinder Locksmith Service came out to help me open and unlock my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane L.
09/2009
5.0
locksmith
  + -1 more
I needed to have all locks changed on a home that was recently vacated. I went to the office and received good advice on what type of deadbolt to select depending on location to a window and for external application. I had planned a day of vacation later in the week hoping I could get the locks changed on that day, but an emergency came up and I ended up changing the installation date two more times. Joanna always scheduled me for my most convenient time. New locks look great
Description of Work: Replaced dead bolt locks and hardware plus all door knobs on four exterior doors (total of 8 locks with knobs), all mastered to one key and received six copies of the master.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

JOAN M.
08/2009
5.0
locksmith
  + -1 more
Tinder's does all the key work for our local church and that's alot of doors, locks and keys. We trust them to do good work at our house, too. We would definitely call them again. They keep their appointments right on time and solve the problem the first time.
Description of Work: Tinder's came to the house to get 1/2 a broken key out of an entry garage door lock. The key has a very narrow area and it is prone to break and has before. Tinder's extracted the broken key part in no time at all from the lock and explained why this particular key shape continues to break. The service person tried to make a new key to replace the broken one, but he did not have the right key type on the truck to do this. The key did not work and we were surprised he charged us for a key that did not work. We paid anyway. I went and got a proper new key .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

2802 E 55th Pl, Indianapolis, IN 46220

http://www.TinderCo.com

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Home Security Systems,
Handyman Services

FAQ

Tinder Locksmith & Security Solutions is currently rated 4.9 overall out of 5.
Tinder Locksmith & Security Solutions accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Tinder Locksmith & Security Solutions offers free project estimates.
Yes, Tinder Locksmith & Security Solutions offers eco-friendly accreditations.
No, Tinder Locksmith & Security Solutions does not offer a senior discount.
Yes, Tinder Locksmith & Security Solutions offers emergency services.
Yes, Tinder Locksmith & Security Solutions offers warranties.
Tinder Locksmith & Security Solutions offers the following services: Locksmith, Alarms. CCTV. Service & Install Door Hardware, Commercial & Residential, Electric & Keyless Locks, Card & Keypad Access Controls, Decorative & High Security Locking Systems, Re-Key Locks, Master Key Systems, Deadbolts, Door Closers, Handicap Door Operators, Door Alarms, Safes, Video Intercom Systems, Emergency Unlocking
Automotive

Contact information

2802 E 55th Pl, Indianapolis, IN 46220

http://www.TinderCo.com