Super Girl Inc. helps put TIME back into your life. We are a company of 2 employees, and are here to be that extra helping hand. House Cleaning, Errrands, Laundry, Home Management Services. Put TIME back into your LIFE and contact us.
Business highlights
16 years of trusted experience
Services we offer
Are you overwhelmed? Do you run out of TIME? Super Girl Inc. helps put TIME back into your life. We help with your everyday household tasks: House Cleaning, Errands, Laundry, Organizing, Personal Assistant and Concierge service. Super Girl Inc. is your extra pair of helping hands. If we do not do the job you need we are networked with companies that help your household run smoother. We are your 1 stop service.
Samantha has done a great job cleaning my house for over two years. She is very accommodating to my variable schedule. She is very thorough and a very caring person. She takes pride in her work and her business.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Amy N.
10/2015
5.0
house cleaning, pet sitters
+ 0 more
Samantha was my housecleaning who also offers pet sitting services. This was a great comfort to me while I was on vacation.
Description of Work: Provided pet sitting service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kris R.
01/2015
5.0
house cleaning
+ -1 more
She was great. She was really thorough and was constantly offering to do more for me.
Description of Work: She did some house keeping and meal preparation for us. She came out a couple times a month to help me out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDY S.
12/2014
5.0
house cleaning
+ -1 more
Samantha is a great person to work with as we have some quirks! Home office, pets, days off. She is always helpful and flexible and does a really good job. By flexible I mean starting in a different part of the house due to people and such. She is just accommodating and really easy to work with. Gives a good value for a fair price. Do not think you will be disappointed.
Description of Work: Super girl has cleaned for me bi-weekly since July.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Super Girl Inc
Thank you for your kind review. I have enjoyed working for you and have enjoyed having you as a client. Love your pets of course.
Steve S.
12/2014
5.0
house cleaning, home & garage organization
+ 0 more
Samantha is incredible! She has gone above and beyond to take care of our house. She makes sure that everything is finished they way we want and even adds little extra things that we haven't asked for, like organizing my shoes.The best part is I don't have to pick up my house before she cleans it. She picks up everything. I highly recommend her to anyone that needs an extra hand.
Description of Work: General house cleaning and organizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Super Girl Inc
Thank you so much for your review. I enjoy having you as my client. So glad I can help out.
Celeste E.
08/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: House cleaning. Did Great job & very friendly & professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Greg & Maureen B.
05/2014
5.0
house cleaning
+ -1 more
Samantha has been cleaning our home and helping out with special projects for over 2 years. She is professional, energetic, and very responsive. It took very little time for Samantha to get acclimated to our home and she does a great job working around us (we work from home) as well as our two large dogs. She is available to be on-site when workers need to get in and we are away, and has even helped us find different trades to work in our home. She has been flexible with the schedule, and her price is very reasonable.
Description of Work: Housekeeping and support services.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Carol S.
09/2012
5.0
house cleaning
+ -1 more
Super Girl Inc. has been performing housecleaning services for us ever since we completed building our new home in December 2011. When we had further construction done, Super Girl performed the construction clean up with the same thoroughness as they apply every other week for our regular housecleaning services. The Super Girls (employees) are punctual, reliable, trustworthy, and considerate. They provide a thorough range of cleaning every other week and put occasional extras on rotation when needed less frequently. They never hesitate to address any areas we request on a one-off basis. We have found Super Girl to be extremely flexible with any schedule changes we may request. In addition, the charges are reasonable for the services performed. We receive a pre-payment discount and a senior discount. Their payment options are flexible. Super Girl's owner is extremely professional and "customer-focused."Any problem we have encountered has been handled quickly and efficiently. We highly recommend the services of Super Girl Inc.
Description of Work: Full housecleaning services including clothes/linens laundry and organization: vacuuming; dusting; cleaning surfaces; scrubbing floors and bathrooms; change/wash/fold linens; trash removal; sweeping & mopping tile floors; deep cleaning all appliances - inside and out; dust blinds and ceiling fan blades; cleaning plants; cleaning windows; etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Super Girl Inc
Thank you for your kind words and taking the time to RATE us. You are a valued client and see you soon.
Dawn S.
08/2012
5.0
house cleaning
+ -1 more
I have used her services biweekly for 8 months now and having nothing but great things to say about this company. The house always looked great after each cleaning. Her staff was very professional and thorough. We would highly recommend her company and services!!
Description of Work: Biweekly home cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Super Girl Inc
Thank you for your kind words and taking the time to do a Review. We value you and look forward to seeing you in near future.
ANDREA S.
08/2012
5.0
house cleaning
+ -1 more
I cannot say enough wonderful things about Super Girl, INC!!! We started using Super Girl's services 3 years ago, 2 days a week. At that time we were a family of 2 full time professionals with 3 teenage children and 3 dogs. We had just moved to Westfield and I found Super Girl advertised on line. Samantha, the owner of Super Girl, worked at our new home for 2 days before we arrived, cleaning the house from head to toe, and coordinating carpet cleaners, cable services, invisible fence installers, etc. When we arrived with the moving trucks, Samantha worked side by side with us for several days, unpacking boxes, setting up the kids rooms, organizing the kitchen, and making endless trips to the recycling site with our mountain of empty boxes. That was 3 years ago, and we still continue with 2 days a week of services from Super Girl. No job has ever been to small for them or to big. These are a small sampling of the many things their company has done for our family: laundry, housecleaning, grocery shopping, errands, dog sitting, taking the dogs to the vet, watering plants inside and outside, coordinating and supervising workers at our house while we are at work...the list just goes on. If Samantha cannot do the job herself, she has an endless list of professionals/contractors that she will call for us, to get an estimate. One of the things we also love the most is that we have always had the same 1-2 girls that do our job every week. There is not a large turnover of staff. They have gotten to know our family and routine very well, and are 100% trustworthy!! I have recommended Super Girl to many people, and would be more than happy to be a reference for their outstanding company! Thank you to Samantha and her staff for the last 3 years of hard work and loyalty to our family!!
Description of Work: I cannot say enough wonderful things about Super Girl, INC!!! We started using Super Girl's services 3 years ago, 2 days a week. At that time we were a family of 2 full time professionals with 3 teenage children and 3 dogs. We had just moved to Westfield and I found Super Girl advertised on line. Samantha, the owner of Super Girl, worked at our new home for 2 days before we arrived, cleaning the house from head to toe, and coordinating carpet cleaners, cable services, invisible fence installers, etc. When we arrived with the moving trucks, Samantha worked side by side with us for several days, unpacking boxes, setting up the kids rooms, organizing the kitchen, and making endless trips to the recycling site with our mountain of empty boxes. That was 3 years ago, and we still continue with 2 days a week of services from Super Girl. No job has ever been to small for them or to big. These are a small sampling of the many things their company has done for our family: laundry, housecleaning, grocery shopping, errands, dog sitting, taking the dogs to the vet, watering plants inside and outside, coordinating and supervising workers at our house while we are at work...the list just goes on. If Samantha cannot do the job herself, she has an endless list of professionals/contractors that she will call for us, to get an estimate. One of the things we also love the most is that we have always had the same 1-2 girls that do our job every week. There is not a large turnover of staff. They have gotten to know our family and routine very well, and are 100% trustworthy!! I have recommended Super Girl to many people, and would be more than happy to be a reference for their outstanding company! Thank you to Samantha and her staff for the last 3 years of hard work and loyalty to our family!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Super Girl Inc
Thank you so much for your kind words and rating. You have been a pleasure to work for. You are a valued client.
Kathleen W.
06/2012
5.0
house cleaning
+ -1 more
Great Job! I will use them again.
Description of Work: Thourough housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Super Girl Inc
Thank you for the report. You were a pleasure to work for. Thank you for the repeat business in the past and the time to time business now.
Tricia L.
05/2012
1.0
house cleaning
+ -1 more
Reported above.
Description of Work: Supergirl was hired to perform weekly cleaning services of my home in November 2011. We agreed upon a price and I was asked to pay one invoice at the beginning of the month. We had scheduling conflicts on both sides that could not be resolved and I was also less than pleased with the quality of their work. Every week when they left something was overlooked. Finally in early January I fired supergirl as this arrangement was not working out for either party. Samantha, the owner, said she would refund all monies prepaid and owed. After a month I get excuse after excuse of why she can't write the check yet. When I finally get the refund 6 weeks later it is for less than half of what I am owed. I get "recreated" bills that don't match my original invoices to justify the reduced refund I received. We argue over this and I finally get a 2nd check for $50 - still significantly less than owed. I am pregnant and on full bed rest and decide it's in the best interest of my overall health to let this go and not file a small claims court case. When I cash the checks - they both come back "insufficient funds" and I am now charged $22 per check by my bank for returned check fees. At the end of the day I was not given the nearly $400 refund I was owed and what I was given bounced and am out more money due to the inability of a "business" to keep less than $200 in their checking account. I would avoid this business at all costs. I hired a new housekeeper in February who has been a godsend and has worked out amazingly well.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$1,200
Response from Super Girl Inc
As they say there are 2 sides to every story. As a Small Business owner there is always room for learning and room for improvement. Super Girl Inc values each and every client even the ones we loose. While we strive for exceptional customer service. We have and continue to hold an amazing staff, outstanding client base and are continuing to grow. Super Girl Inc sets clients on routine schedules so there is no confusion for either party. Clients are notified well in advance if there is any conflict. It is stated on Super Girl Inc.'s Routine Scheduling Agreement if client cancels 50% of that days service will be owed especially with LESS than 24 hours notice. We DO NOT ask clients to pay up front for services. This option would be per clients choice, as we have many that do prepay, and many that pay per service performed. New clients are asked to sign a Routine Scheduling Agreement of 3-4 listed cleanings and then agree to continue on that cleaning schedule. A deposit of 50% of the balance of 3-4 cleanings is due at time of sign up, then remaining is due per each service completion. Unless otherwise stated by client wanting to prepay. If there is ever a concern in quality of service it is addressed and immediately taken care of. Routine is key to quality house cleaning, this is why we stick to a schedule. If client chooses to have many cancellations this can alter performance and results of routine. This was our first threat of Small Claims court. A Check was cashed 90 days after dated. Super Girl Inc. did make a bank change to accommodate staff on branch locations for deposits and other banking conveniences. IN MEANTIME THIS CLIENTS ACCOUNT HAS BEEN SETTLED. As Super Girl Inc. continues on giving A+ service. We are always happy to give references for services upon request.
Richard B.
01/2012
5.0
home & garage organization
+ -1 more
My closets and dresser drawers were getting crowded and cluttered. Super girl came and saved the day! I can find things more easily now and found lots more space in my closet that I didn't realize I had. When you consider the cost of a sq. ft of real estate, reclaiming that from the clutter for the cost of cleaning and organization is a bargain. All the drawers were wiped out too. I appreciate the service and would hope to use them again annually for drawer and closet organizing.
Description of Work: drawer and closet organizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Michael P.
01/2012
5.0
house cleaning
+ -1 more
Every other week for the last 3 years Supergirl has stopped in and cleaned our living room, dining room, kitchen, bedroom and 2 bathrooms. She does a good job. When we need something specifically done all we need to do is ask and she will do it next time she is here. We are very happy with her work.
Description of Work: Supergirl provides us with bi-weekly cleaning of the main floor of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jacob L.
07/2011
5.0
house cleaning
+ -1 more
They are very thorough and detailed. They are very nice and friendly. They do a great job. I think that their price is reasonable otherwise my husband wouldn't hire them. I had to call them one day and change it to a different time and they were very flexible.
Description of Work: We used Super Girl Inc two weeks ago for house cleaning.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Super Girl Inc
Thank you for being such valued clients! We appreciate you also.
Jacob L.
05/2011
5.0
house cleaning
+ -1 more
I called the company and they came over to the house and estimated based on size and amount to clean. We agreed to a date and time and they started cleaning. They did a great job. based on the quality of the job we have had them continue ever since.
Description of Work: Supergirl Inc has cleaned my entire home and has done a wonderful job. They have performed their service numerous times and are a regular service provider for my family. We have them back regularly because they do a good job each time. The pricing is fair when compared to other services. Not cheap and not expensive, about average. The service and quality is well worth it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael P.
02/2011
5.0
house cleaning
+ -1 more
SuperGirl always informs us when she is coming and does a great job while there. If there is a particular area that needs attentiion she is always happy to take care of it.
Description of Work: Cleaning of baths, bedroom, kitchen and living areas on a bi-weekly basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Richard B.
06/2010
5.0
house cleaning
+ -1 more
very well - the house is very clean, and smells fresh. Even the corners and fan blades and lights are clean!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Home and Garage Organization,
Animal & House Sitting,
Holiday Decorating,
Errands
FAQ
Super Girl Inc is currently rated 4.8 overall out of 5.
Super Girl Inc accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Super Girl Inc offers free project estimates.
No, Super Girl Inc does not offer eco-friendly accreditations.
No, Super Girl Inc does not offer a senior discount.
No, Super Girl Inc does not offer emergency services.
No, Super Girl Inc does not offer warranties.
Super Girl Inc offers the following services: Are you overwhelmed? Do you run out of TIME? Super Girl Inc. helps put TIME back into your life. We help with your everyday household tasks: House Cleaning, Errands, Laundry, Organizing, Personal Assistant and Concierge service. Super Girl Inc. is your extra pair of helping hands. If we do not do the job you need we are networked with companies that help your household run smoother. We are your 1 stop service.