We have had no problems whatsoever since. Their work saved us thousands and thousands of dollars if the problem had not been corrected in time.
Description of Work: Due to ice, sleet, and snow backup on the roof at the front entrance of our house, we had severe ice accumulation that was backing up under the shingles and filling the gutters, and, would evenentually have leaked inbetween the exterior of the front entrance and the interior walls, creating interior water damage. An architect told us that it was one of the worst architectural configurations for an entrance he had seen. It was 3 areas of roof converging over and at the front entrance, creating the conditions for snow, ice, sleet to lock together and back up under the shingles for at least 2-3 feet.. I was referred by a builder to Specialty Guttering Systems. The owner, Mr Dave Brooks, came to the house and personallly inspected the situation. It was a very very cold, frigid, December day to be up on a ladder, investigating the blocked gutters, ravines, and shingles, looking under snow and ice, on the roof and in the gutter seams, , and analyzing the way to correct the problem, in December. .He advised we needed ice and water shields, a new drip edge, repaired seams, much larger gutters and downspouts, the replacement of hundreds of shingles. They were able to schedule the work in 2 weeks, despite severe winter weather. They removed all useless materials, installed the above new equiptment, and, succesfully corrected the problem. They carefully cleaned up all material and this included raw, sharp, aluminum, rivets, shingles, downspouts, gutters, tarps, and discarded materials.