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Reviews
4.959 Reviews
Showing 1-25 of 59 reviews
KIM S.
12/2006
computer repair
 + -1 moreExcellent, polite, patient service. I am also impressed by the detailed manuals that he left here when he installed the system for the previous owner (not just manufacturer manuals, but his compilation of how the system is set up). I hope I will be able to obtain her services when I next upgrade our system.
Description of Work: Because Tom had installed the computer system at my office for the previous owner, I called him when I had trouble starting an SBC DSL Internet connection (SBC was certainly no help!). He called me back even though he was out-of-town, talked me through several changes to correct the problem. He also readily advised me on some peripherals and backup systems I was purchasing.
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Yes, I recommend this pro
Ruth R.
09/2006
computer repair
 + -1 moreExcellent computer service individual. He was prompt, professional and has a wonderful personality. He was easy to work with and not impatient at all.
Description of Work: Tom installed a surge protector and cleaned up my files. He also taught me things I didn't know how to do.
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Yes, I recommend this pro
$70
Barbara S.
01/2006
computer repair
 + -1 moreHUDSON WAS VERY RUDE, AND SOME OF THE THINGS HE DID CAUSED PROBLEMS IN OTHER AREAS. OVERPRICED, TOO. AT LEAST $55/HR.
Description of Work: He did some virus cleanup and fixed connections.
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$110
Julie D.
01/2005
computer repair
 + -1 moreHE WAS NOT ACCEPTING A NEW CLIENT AT THIS POINT. HE WAS PLEASANT.
Description of Work: CALLED ABOUT A REPAIR.
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| professionalism |
Yes, I recommend this pro
KATHLEEN Q.
12/2004
computer repair
 + -1 moreI AM SURE I WILL BE USING SIMPLICITY AGAIN.
Description of Work: MY HARD DRIVE WAS CLEANED AND CHANGES WERE MADE TO MY COMPUTER TO MAKE IT EASIER TO USE. THE PERSON HELPED ME UNDERSTAND HOW TO TRY AND MAINTAIN THE COMPUTER BETTER. MR. HUDSON WAS ALSO AVAILABLE TO HELP OVER THE PHONE.
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Yes, I recommend this pro
$285
JAMES P.
11/2004
computer repair
 + -1 moreHE CHARGES BY THE HOUR, BUT PUT IN SEVERAL MORE HOURS THAN I WAS CHARGED FOR. HE SPOKE IN TERMS I COULD UNDERSTAND INSTEAD OF ''COMPUTER SPEAK''. I WAS VERY IMPRESSED BY HIS PROMPTNESS AND PROFESSIONALISM. THANKS FOR THE RECOMMENDATION.
Description of Work: I HAD PROBLEMS WITH AN OLDER MODEL COMPUTER THAT I REALLY DIDN'T WANT TO REPLACE AT THIS TIME. TOM HUDSON WAS ABLE TO SOLVE THE PROBLEMS AND I NOW HAVE A COMPUTER THAT'S JUST LIKE NEW.
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Yes, I recommend this pro
$270
JACK B.
08/2004
computer repair
 + -1 moreI HIGHLY RECOMMEND TOM. HE WAS VERY GOOD AT EXPLAINING WHAT HE WAS DOING. HE WAS CLEAR, POLITE, INTERESTING AND GOT OUR COMPUTER UP AND RUNNING QUICKLY. I HAVE EMAILED HIM TWICE WITH SOME QUESTIONS AND HE HAS RESPONDED PROMPTLY WITH THE ANSWERS. HE CHARGED $130.00 FOR 2 HOURS OF WORK. I DON'T KNOW HOW THAT COMPARED WITH OTHERS, BUT I FELT HE WAS WELL WORTH IT.
Description of Work: OUR COMPUTER WOULD NOT OPERATE. I THINK SPYWARE HAD TAKEN OVER. IN ADDITION TO ANGIE'S LIST, 2 OF MY FRIENDS HAD RECOMMENDED TOM HUDSON OF SIMPLICITY COMPUTER. HE TRIED TO REPAIR IT (I REALLY DON'T KNOW COMPUTER LINGO), BUT WHEN THAT FAILED HE HAD TO REINSTALL WINDOWS AND DRIVERS, NORTON, AND UPDATE SECURITY AND VIRUS SYSTEMS.
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Yes, I recommend this pro
$130
JOHN P G.
07/2004
computer repair
 + -1 moreTOM REALLY WORKED TO GIVE ME A COST-EFFECTIVE AND USABLE SOLUTION.
Description of Work: THEY INSTALLED ADDITIONAL MEMORY IN A FOUR YEAR OLD LAPTOP PC. THEY SHOWED ME HOW TO PERFORM REGULAR MAINTENANCE TO KEEP THE PC RUNNING AS FAST AS POSSIBLE AND EXPLAINED A LESS COSTLY METHOD OF SOLVING THE PROBLEM THAT CAUSED ME TO ASK HIM TO ADD ANOTHER USB PORT.
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Yes, I recommend this pro
$65
RALPH & KATHERINE H.
02/2004
computer repair
 + -1 moreI HAD BEEN HAVING MAJOR PC PROBLEMS FOR SEVERAL WEEKS. TRIED EVERYTHING I COULD THINK OF. FINALLY CALLED TOM WHO SUGGESTED THAT WE 'START OVER AGAIN' BY RE-FORMATTING THE HARD DRIVE AND RELOADING THE OPERATING SYSTEM. TOM WAS VERY PROMPT AND PROFESSIONAL. IT'S LIKE HAVING A NEW MACHINE. WHEN I WAS HAVING TROUBLE RE-INSTALLING ONE OF MY PRINTERS, HE WAS VERY RECEPTIVE AND HELPFUL ON A QUICK PHONE CALL.
Description of Work: RE-FORMATTED HARD DRIVE AND RE-INSTALLED OPERATING SYSTEM AND MAJOR PROGRAMS.
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Yes, I recommend this pro
$195
ANITA J.
02/2003
computer repair
 + -1 moreTOM WAS VERY GOOD AT EXPLAINING THINGS IN SIMPLE TERMS WITHOUT MAKING ME FEEL LIKE A DINGBAT. ADVISED ME ON HOW TO KEEP MY COMPUTER ''CLEAN'' AND HE EVEN VOLUNTEERED HELP OVER THE PHONE. A GREAT PERSON TO WORK WITH!
Description of Work: FIXED COMPUTER PROBLEMS, INSTALLED AND REMOVED PROGRAMS.
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Yes, I recommend this pro
Holly H.
02/2003
computer repair
 + -1 moreHE IS EXCELLENT! FANTASTIC VENDOR!
Description of Work: TOM WALKED ME THROUGH SOMETHING TO DO WHILE TRYING TO TROUBLESHOOT A COMPUTER NETWORKING ISSUE I WAS HAVING. HE TOOK TWO PHONE CALLS FROM ME AND WAS THOROUGH AND PATIENT. HE DID NOT CHARGE ME FOR THE PHONE CONSULTATIONS. THEN HE EVEN FOLLOWED UP WITH ME A WEEK LATER TO CHECK IN AND SEE IF ALL WAS WELL.
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Yes, I recommend this pro
Ruth R.
02/2003
computer repair
 + -1 moreHE HAS AN EXCELLENT PERSONALITY, GOOD FOLLOW THROUGH CALLED US RIGHT BACK AFTER WE CALLRED HIM, AND EVEN DID A FOLLOW UP CALL IN BETWEEN CALLS TO COMCAST! THIS IS UNHEARD OF!
Description of Work: HELPED WITH COMPUTER PROBLEM THAT WE HAVE HAD FOR MONTHS "DELL" COMPUTER. THERE WAS NOTHING WRONG WITH THE COMPUTER IT WAS ALL COMCAST RELATED IT WAS AN OUTSIDE LINE.
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Yes, I recommend this pro
$65
PETER D.
02/2003
computer repair
 + -1 moreWE HAVE HAD TOM CLEAN UP OUR COMPUTER TWICE AND HE HAS ALWAYS BEEN FAIR TO WORK WITH. IT''S COMING TIME TO UPGRADE OUR SYSTEM, AND TOM WILL BE PART OF OUR DECISION PROCESS. HE''S THE BEST!
Description of Work: TOM CLEANED UP COMPUTER FILES AND ELIMINATED CONSTANT POP UP INTERNET ADS .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$60
DEBBIE C.
01/2003
computer repair
 + -1 moreWAS WILLING TO ANSWER ALL QUESTIONS PATIENTLY AND GAVE HELPFUL TIPS. ALWAYS ANSWERED QUESTIONS WITH TERMS A NOVICE COULD UNDERSTAND.
Description of Work: TROUBLESHOOTING WINDOWS AND REINSTALLING PROGRAMS.
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Yes, I recommend this pro
$100
DEWEY T.
12/2002
computer repair
 + -1 moreI HAVE USED THIS COMPANY BEFORE AND WILL USE THEM AGAIN IF THE NEED ARISES.
Description of Work: COMPUTER DIAGNOSTICS TESTS WERE DONE.
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Yes, I recommend this pro
$50
11/2002
computer repair
 + -1 moreALL GOOD OVERALL, BUT QUOTE WAS LITTLE HIGH.
Description of Work: COMPUTER REPAIR - ESTIMATE
| Rating Category | Rating out of 5 |
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| value | |
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Yes, I recommend this pro
ROSS AND MARY K.
11/2002
computer training
 + -1 moreIT WAS EXCELLENT! HE WAS VERY NICE AND PROMPT. HE WAS VERY PERSONABLE. HE IS VERY UNDERSTANDING AND PATIENT. PRICE IS PER HOUR.
Description of Work: HELPED ME WITH COMPUTER TRAINING.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$65
LESLEY M.
10/2002
computer repair
 + -1 moreREPLACED SYSTEM DUE TO LIGHTNING STRIKE, VERY PLEASANT TO DEAL WITH,
Description of Work: SET UP WIRELESS SYSTEM TO ROUT ALL THE COMPUTERS TOGETHER, TUNED UP COMPUTERS
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Yes, I recommend this pro
$287
Karla B.
10/2002
computer repair
 + -1 moreTHE PERSON WHO CAME TO MY HOME, TOM HUDSON, WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE. TAUGHT ME A LOT ON HOW TO MAKE MY COMPUTER USE EASIER AND FASTER IN THE FUTURE. I WOULD HIGHLY, HIGHLY RECOMMEND HIS COMPANY FOR ANY COMPUTER REPAIR OR TRAINING-PARTICULARLY FOR HOME COMPUTER USE.
Description of Work: CAME TO MY HOME AND REPAIRED MY COMPUTER, SCANNER, PRINTER, AND COPIER.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$158
KATHY P.
10/2002
computer repair
 + -1 moreTHIS MAN IS KNOWLEDGABLE AND VERY EASY TO WORK WITH.
Description of Work: DIAGNOSED PROBLEMS W/ PC OVER THE PHONE AND FIXED. ONSITE WORK; INSTALLED MEMORY CHIP, UNINSTALLED ONE ANTI-VIRUS PROGRAM AND INSTALLED A DIFFERENT ONE. RAN VIRUS CHECKS. THE PRICE INCLUDED THE COST OF THE CHIP & ANTI-VIRUS SOFTWARE.
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Yes, I recommend this pro
$197
LUANNE B.
09/2002
computer repair
 + -1 moreTOM WAS GREAT AND VERY KNOWLEDGEABLE. VERY PATIENT ALSO AND TOOK THE TIME TO ANSWER ALL OUR QUESTIONS. HE HAD TO REFORMAT MY COMPUTER DRIVE AND RELOAD. IT SEEMED A LITTLE PRICEY BUT MAY NOT BE SINCE THIS IS THE FIRST TIME I`VE HAD TO HAVE COMPUTER WORK DONE.
Description of Work: COMPUTER WAS DEAD, HE BROUGHT BACK TO LIFE.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$200
KURT & SALLY R.
09/2002
computer repair
 + -1 moreIVE BEEN VERY HAPPY WITH HIM. HES VERY EASY TO WORK WITH. I WOULD RECOMMEND HIM WHOLEHEARTEDLY.
Description of Work: HE HAS FIXED SOME PROBLEMS ON MY COMPUTER AND HELPED ME PURCHASE ANOTHER ONE.
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Yes, I recommend this pro
$75
Leslie R.
08/2002
computer repair
 + -1 more$85 WAS FOR 1 AND 1/2 HOURS OF WORK. MUCH OF THE TIME HE SPENT ANSWERING MY QUESTIONS AND TEACHING ME HOW TO DO THINGS WITH MY COMPUTER. HE MADE ADJUSTMENTS SO MY COMPUTER IS RUNNING MUCH MORE EFFICIENTLY. A REALLY NICE PERSON WHO IS ABLE TO EXPLAIN THINGS SO THAT I, A REAL COMPUTER DUMMY, COULD UNDERSTAND.
Description of Work: TROUBLESHOOT WINDOWS. MADE ADJUSTMENTS ON MY PC SO THAT MY COMPUTER RUNS FASTER AND SMOOTHER.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$85
ROSE MARY M.
06/2002
computer repair
 + -1 moreHE IS WHAT CUSTOMER SERVICE AND PROFESSIONALISM IS ALL ABOUT!
Description of Work: I CALLED TOM HUDSON THE OWNER OF SIMPLICITY ABOUT A PROBLEM I HAD CONNECTING A 2ND COMPUTER TO THE NETWORK SHARE COMPUTER. THE COMPUTER HAD BEEN CONNECTED BEFORE THE MAIN COMPUTER WHO HAS THE COMPUTER HOOKED UP TO IT HAD A HARD DRIVE PROBLEM. HE CALLED ME BACK AND TOLD ME HOW TO FIX THE PROBLEM FOR FREE! HE COULDN''T HAVE BEEN NICER, MORE KNOWLEDGEABLE AND VERY SIMPLISTIC IN DIRECTIONS TO CORRECT THE PROBLEM. I WILL DEFINITELY CALL HIM AGAIN!
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
LINDA K.
05/2002
computer repair
 + -1 moreHE WAS HERE FOR AN HOUR AND A HALF AND HIS PRICE EVEN INCLUDED THE MEMORY! HE WORKED WITH MY SON TO TEACH HIM SOME THINGS ABOUT COMPUTER REPAIR AS HE WAS WORKING. I WOULD DEFINITELY USE HIM AGAIN! HE IS GREAT! HE IS A SUPER NICE GUY AND DOES EXCELLENT WORK! I HIGHLY RECOMMEND TOM! HE IS VERY NEAT AND PROFESSIONAL, AND VERY PROMPT. IM VERY HAPPY WITH THE SERVICE HE PROVIDES.
Description of Work: HE WORKED ON TWO COMPUTERS, HE CLEANED UP THE HARD DRIVE, ADDED MEMORY, AND DEFRAGMENTED SOME THINGS
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Yes, I recommend this pro
$150
Contact information
1209 E VERMONT ST, Indianapolis, IN 46254
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training
FAQ
SIMPLICITY ONSITE CONSULTING LLC is currently rated 4.9 overall out of 5.
SIMPLICITY ONSITE CONSULTING LLC accepts the following forms of payment: Check
No, SIMPLICITY ONSITE CONSULTING LLC does not offer free project estimates.
No, SIMPLICITY ONSITE CONSULTING LLC does not offer eco-friendly accreditations.
No, SIMPLICITY ONSITE CONSULTING LLC does not offer a senior discount.
No, SIMPLICITY ONSITE CONSULTING LLC does not offer emergency services.
No, SIMPLICITY ONSITE CONSULTING LLC does not offer warranties.
SIMPLICITY ONSITE CONSULTING LLC offers the following services: TECHNICAL SUPPORT OF WINDOWS-BASED COMPUTERS.
MAC OR APPLE SUPPORT.
Contact information
1209 E VERMONT ST, Indianapolis, IN 46254