Shane C. Construction

S.C Masonry totally rebuilt our deteriorating, 50-year-old chimney. Their bid was significantly lower than the other 2 highly recommended contractor bidders. The temperature on the 2 days they worked was 95 and 96 degrees. They never missed a beat, complained or took any shortcuts. They actually encountered more deterioration than initially visible. They appropriately addressed that situation and still honored their initial proposal. In all aspects, their professionalism, from the owner to the office customer service on the phone, to their onsite representatives, exceeded our expectations, which are always reasonably high to start with. We HIGHLY recommend this contractor with full confidence!

The following all fall under the category of excellence..craftmanship,customer service,honesty,fair pricing, communication, work ethic,cleanup, sense of urgency and the whole experience from start to finish was superb! 👍

We had Sure Clean some out to redo our tile in the laundry room and half bath. The field project manager came in and provided us a quote and discussed our options. We decided to move forward with the company and provided a deposit. They came in and started the tile work, took longer than expected but there were some things that needed to be addressed so not a big deal. The tile work itself was fine, no issues, but the project manager never came in to check the work throughout the install. When the tile was finally finished, the PM came in and was helping to move the laundry machines (6 months old) back into the room. He dropped the washer and put a huge gash in our wood floor and ruined the door on the washer. The entire door was scratched/scuffed and the door was pushed in so it's now concave and I can't pop it back out. I now have a dryer with a door that is convex and another that's concave...it is swinking at me every time I walk into the room...bonus. The PM never apologized, his response was that we really need to stop moving appliances, too much risk. He also said he would mail us a check for the damages and never followed through. I had our original flooring company come in to provide an estimate to fix the floors, I have 2 options, $600 to replace the boards with the expectation that it won't match perfectly or redo the floors for 1000s. Long story short, this job was terrible and we regret working with this company. I would strongly advise you to stay away. I have pictures and paperwork to back all my claims including pictures of the damage, an estimate to repair the floors, and the quote/payment to this company. I do not see a place to post them in Home Advisor so I've posted them on other review sites so others are aware that I am a real person with a real issue.

Great!

Did excellent work and more than expected.

I hired these guys to repair holes in the mortar of my chimney, as well as re-fit a damper. The work was very dirty, but they never put down any coverings to protect my furniture or floor. They also never advised me to turn off my furnace, which ended up moving the dirty air throughout my home. I had no clue that that would happen. I have respiratory issues, which is why I reached out to this company, because I was getting smoke from neighbors chimneys through the holes in the mortar. After the work was done, I was having respiratory problems constantly. I ended up having to have another company come in and fix S. C. Masonry's mistakes, and to make my home livable again I would definitely not recommend this company.

My neighbor had work completed by this company and it looked wonderful. I needed a complete rebuild done on my home and was so impressed with what they did for my neighbor I decided to have them do the job. Shane and his office staff made sure to keep me informed about every detail from start to finish. They did excellent with matching my brick and mortar. I am so pleased with how my rebuild looks I am having them come out again to complete a few more projects for me. Highly recommend this company!

This is a terrible company. They were eager for my business. Promised a lot and made a sales pitch. But their work is horrible and their customer service is worse. Do not use this company. I requested a complete refund and they did not respond to my letter (nor any phone calls). Stay away, get a reputable company but not this one. This company is listed with home advisor and that is why i will likely NOT use home advisor again.

They charged me in advance for an assessment that the promised to do within 10 days, they took weeks and I had to help the guy to do the assessment, no value in their service.

I had them complete a chimney rebuild for me along with a few other smaller projects. My chimney looks great! The brick match was very good. Workers completed my projects in a timely manner. They did a wonderful job on clean up. Overall a wonderful experience. Will reccomend to my friends and will definitely use them again for any other services needed.

The technician was prompt, friendly, and did a good job cleaning and inspecting a very dirty chimney. Took time to explain his findings.

because the service uses contractors for firebrick, the scheduling is less exact. the workmanship is good for one year. but i woukd use them again because they do instill trust in craftmanship. in the end i just want quality work.

The technician Donnie is wonderful he took the time to answer my questions and gave good advise on keeping the chimney in good working order. I am a senior and he took his time to make sure I understood what he was doing and what to expect next and I appreciate that.

Do not use this company! I was given an estimate with promises not kept. A job that was supposed to take 4 hours to lead into 4 months with multiple phone calls, workers who did not do completed work, clean up after themselves and even asking for the check only after 1 hour on the job. Fireplace needed repair with open mortar joints and bricks that needed to be replaced. The workmanship was so horrible that it looked like someone and it was someone that went up on the roof and finger painted the mortar onto the brick and the existing joints. My warranty calls for five years and I still cannot get a phone call back. Had to have another company come out here and show me that I still have over 30 existing joints that are open. When it rains it leaks in my garage on my drywall. PLEASE DO NOT USE.

Arrived on time and gave good service

I have been waiting for over a month to get the fireplace/ chimney work done - the work is only about half done. The weather has been great these last month as I have been waiting. Communication with the owner has been very spotty - I have called and texted and generally I do not hear back. I was told, again, the work would be done last week, this time, so I worked from home. I texted Shane about when to be done & again he did not get back with me - again, I was at home waiting. No show for the work as he had told me it would be done and he never contacted me back. I had water run into the basement after the initial brick work was done and Shane sent Donnie [who is great] out to help. I have had a large blue tarp taped up in my living room, over the firebox, for over a month, too. Shane keeps saying to me that his dad always said to treat his customers well. I am looking forward to having the work done as promised.

SC Masonry was great to work with. They were running slightly behind and I got a courtesy phone call, which was much appreciated. I had Donnie as my technician and he was professional, kind, and quick. I highly recommend using them!

Service was provided with courtesy and care. We appreciate that.

Very responsive and detail-oriented. Work completed promptly and as promised. Overall, a very positive experience - I would recommend them to anyone who needs the services they offer. Very pleased!

Very prompt and courteous service!

good job

Donny was fantastic!!!! He was so personable. He took his time to clean our chimney and also did some repair work. I would use this company over and over again because of his work. We can't thank you enough!!!