Description of Work: I used Rent A Geek summer of 2005 to do some computer repairs and was very happy with him. However, this summer when I needed some computer work done, I could not reach him. I left several voicemail messages on his cell phone and sent him an email. He never acknowledged them so I called PC Pro and was very happy with Bryan at PC Pro.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Janice K.
03/2006
5.0
computer repair
 + -1 more
Scott responded almost immediately explaining that he didn't work on computer hardware. So I emailed back that I might get a used one to replace mine. He again responded with a few helpful warnings about buying used laptops. Then he sent me a link to Dell's website offering a great deal on a new laptop. This worked out well for me, so I would definitely call him with any other computer problems I encounter.
Description of Work: I broke my laptop, by dropping something on it while it was running. This had happened a few years before (you'd think I'd learn!) and it cost $300 to fix. So I emailed this company for help.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
DEBORAH L.
03/2006
1.0
computer repair
 + -1 more
Since they didn't bother to return my call, I won't call again. However the ''other company'' has been recommended to a friend already.
Description of Work: They didn't return my call.
Rating Category
Rating out of 5
responsiveness
1.0
BARBARA C.
12/2005
5.0
computer repair
 + -1 more
SCOTT IS VERY POLITE AND PROFESSIONAL IN BEHAVIOR. HE IS FRIENDLY AND PUTS A PERSON AT EASE. HE IS VERY WILLING TO ANSWER ALL QUESTIONS.
Description of Work: PROPERLY INSTALLED A HARD DRIVE. CLEANED OFF SPYWARE. CHECKED INTERNET SPEED SINCE WE HAD BEEN HAVING A PROBLEM WITH SPEED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
GARNA P.
09/2005
5.0
computer repair
 + -1 more
SCOTT COOPER'S ARRIVAL AT MY HOUSE WAS VERY PROMPT ON BOTH OCCASIONS HE NEEDED TO VISIT. THE FIRST VISIT, HE CHARGED $65.00 AND THE SECOND VISIT, HE CHARGED $50.00. THIS WAS A VERY REASONABLE CHARGE. HE WAS VERY KNOWLEDGEABLE, VERY PROFESSIONAL, GOT RIGHT DOWN TO BUSINESS AND COMPLETED THE JOB VERY SATISFACTORILY. I WOULD NEVER HESITATE TO CALL HIM AGAIN IF I HAVE ANY COMPUTER PROBLEMS AT ALL. I HIGHLY RECOMMEND HIM TO ANYONE.
Description of Work: RENT A GEEK INSTALLED DSL FOR ME. IT TOOK TWO VISITS BECAUSE I HAVE AN ALARM SYSTEM AND MY ALARM COMPANY HAD TO SEND ME A FILTER FOR MY SYSTEM BEFORE I COULD GET HOOKED UP TO DSL. WHEN I RECEIVED THE FILTER FROM MY ALARM COMPANY, RENT A GEEK CAME BACK TO MY HOUSE, INSTALLED THE ALARM FILTER, THEN INSTALLED MY DSL. IT WAS NOT A SIMPLE TASK BECAUSE I AM ON THE BORDERLINE AND SBC DID NOT THINK I WOULD BE ABLE TO RECEIVE A SIGNAL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Pam B.
08/2005
5.0
computer repair
 + -1 more
SCOTT ARRIVED ON TIME AND WAS VERY POLITE. I FOUND HIM TO BE AN EXTREMELY KIND PERSON. HE WORKS VERY QUICKLY, WHICH IS IMPORTANT WHEN YOU ARE PAYING BY THE CLOCK VERSUS THE JOB. HIS PRICES ARE VERY LOW ESPECIALLY FOR WHAT HE DOES AND THE SPEED WHICH HE PERFORMS! HIS KNOWLEDGE OF COMPUTERS IS AMAZING. HE IS THE VERY BEST WE HAVE EVER ENCOUNTERED.
Description of Work: I HAD PROBLEMS DOWNLOADING NEEDED APPLICATIONS FOR MY WORK. TECH SUPPORT HAD TRIED, WITHOUT SUCCESS, SEVERAL TIMES TO DO THIS FOR ME. SCOTT QUICKLY FOUND THE PROBLEM, FIXED IT AND LINKED THE INFORMATION TO MY LAPTOP! HE ALSO FOUND SPYWARE ATTACHED TO MY COMPUTER AND REMOVED IT. HE ORGANIZED ALL OF OUR EMAIL ADDRESSES (SEVEN TOTAL) AND PROFILES. HE UPDATED MY VIRUS PROTECTION AND FIXED THE AUDIO WHICH HAD ABRUPTLY STOPPED WORKING. WE HAVE HAD HIM BEFORE FOR A PREVIOUS COMPUTER AND HIS WORK WAS EXCELLENT ON THAT OCCASION ALSO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Barbara H.
12/2004
5.0
computer repair
 + -1 more
IT COST ME NOTHING AND WAS VERY HELPFUL. I WILL DEFINITELY USE THEM IF I EVER WANT ANY COMPUTER WORK DONE IN THE FUTURE. SCOTT COOPER WAS THE PERSON THAT WAS SO HELPFUL. IT DOESN'T HAPPEN TOO OFTEN ANY MORE THAT SOMEONE WILL HELP YOU AT NO CHARGE. THANKS SCOTT!
Description of Work: I E-MAILED THEM TO COME OUT AND FIX THE CD ROM DRAWER WHICH WAS STUCK SHUT, BUT THEY E-MAILED ME BACK TELLING ME HOW TO OPEN IT, WHICH FIXED THE PROBLEM.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LEE B.
12/2004
5.0
computer repair
 + -1 more
I WAS EXTREMELY PLEASED WITH ALL ASPECTS OF THE JOB PERFORMED. THEY WERE COURTEOUS, EFFICIENT AND HELPFUL. I WOULD DEFINATELY CALL THEM AGAIN FOR FUTURE COMPUTER NEEDS.
Description of Work: THEY CAME AND SET UP A WIRELESS NETWORK FOR MY HOME'S THREE COMPUTERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
MICHELE M.
10/2004
5.0
computer repair
 + -1 more
SCOTT IS ALWAYS VERY POLITE AND FRIENDLY. HE TENDS TO RUN LATE DUE TO HIS LINE OF WORK, BUT ALWAYS CALLS. HIS QUALITY OF SERVICE AND THE FACT THAT HE MAKES HOUSE CALLS MAKE UP FOR HIS TARDINESS. HE IS A DELIGHT TO WORK WITH!
Description of Work: SCOTT CAME OUT AND LISTENED TO WHAT I NEEDED IN A COMPUTER, AND THEN CUSTOM BUILT ONE FOR ME. HE HAS RECENTLY BEEN OUT TO ADDRESS PROBLEMS I WAS HAVING AT MY NEW HOME (PROBLEMS WERE NOT THE COMPUTER ITSELF, BUT WITH SOFTWARE).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from RENT A GEEK
THANKS FOR CHOOSING RENT A GEEK. IT IS ALWAYS A PLEASURE TO HELP.
BARBARA B.
06/2004
5.0
computer repair
 + -1 more
I CALLED A PERSON WHO ADVERTISED IN THE PAPER TO RUN A LINE BETWEEN THE 2 COMPUTERS AND GET ME HOOKED UP TO THE INTERNET. THIS PERSON CHARGED ME $200, LEFT A HOLE IN THE WALL AND THEN SAID HE COULDN'T ACTUALLY GET ME ONLINE! I FOUND RENT A GEEK IN THE YELLOW PAGES AND CALLED. SCOTT CAME OUT IN JUST A FEW DAYS, TOLD ME HOW MUCH THE WIRE ACTUALLY COSTS. (THE OTHER GUY TOLD ME A DOLLAR A FOOT. SCOTT SAID 12 CENTS A FOOT!) SCOTT GOT ME HOOKED UP TO THE INTERNET IN JUST A FEW MINUTES. HE FELT BAD ABOUT CHARGING THE MINIMUM FEE FOR SUCH AN EASY JOB AND SAID HE'D MAKE IT UP IF WE NEEDED HIM AGAIN FOR ANYTHING. I GOT TAKEN BY THE FIRST GUY, BUT I'LL USE RENT A GEEK FOR ANY FUTURE COMPUTER PROBLEMS. I HIGHLY RECOMMEND THEM. VERY PROFESSIONAL, FRIENDLY, EFFICIENT, PROMPT, AND REASONABLY PRICED (ESPECIALLY CONSIDERING HE CAME TO MY HOUSE).
Description of Work: SCOTT CONNECTED MY COMPUTER TO THE INTERNET. WE HAD JUST MOVED HERE AND GOT COMCAST HIGH SPEED INTERNET. THE CABLE COMPANY CONNECTED ONE COMPUTER, BUT MINE CAME LATER AND THE CABLE COMPANY SAID IT WOULDN'T CONNECT THE 2ND COMPUTER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from RENT A GEEK
THANKS FOR CHOOSING RENT A GEEK. IT IS ALWAYS A PLEASURE TO HELP.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
RENT A GEEK is currently rated 4.8 overall out of 5.
RENT A GEEK accepts the following forms of payment: Check,MasterCard,Visa
No, RENT A GEEK does not offer free project estimates.
No, RENT A GEEK does not offer eco-friendly accreditations.
No, RENT A GEEK does not offer a senior discount.
Yes, RENT A GEEK offers emergency services.
No, RENT A GEEK does not offer warranties.
RENT A GEEK offers the following services: FULL ON SITE SERVICE REPAIR OF ALL PC'S INCLUDING WIRELESS AND WIRED SYSTEMS, VIRUS REMOVAL AND NETWORKING.