Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

PREMIER TECHNOLOGY REPAIR INC

Computer Repair

About us

CHARGES FLAT RATE, PLUS PARTS. NO SUBS. 10% AL DISCOUNT. ON SITE SERVICE FEE. DBA: MICROTRACE INC. ADDITIONAL WEBISTE: WWW.MICROTRACE.COM. ADDITIONAL EMAIL: MSTERN@MICROTRACE.COM.

Business highlights

37 years of trusted experience

Services we offer

REPAIR OF PC & APPLE (MAC) COMPUTERS, PRINTERS, PRINTER COMPONENTS, MONITORS, SCANNERS, TERMINALS, PARTS SALES.

Services we don't offer

unknown

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
17%
3
17%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.3
punctuality
4.5
Showing 1-12 of 12 reviews

Denise F.
07/2008
5.0
computer repair
  + -1 more
Great.
Description of Work: Repaired Canon multi function printer/fax machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Rachel S.
10/2006
3.0
computer repair
  + -1 more
Microtrace stated they would have the unit repaired within one week. After the first week, they said it would be another week and also increased the price about $20.00. The unit was not repaired until 2 1/2 weeks later. The people seem to be nice, but they do not follow up well on delays. I had to call 3 different times to find out the status of the repair.
Description of Work: They did repair to a Canon printer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$150

FRANK X M.
10/2005
5.0
computer repair
  + -1 more
WORK WAS DONE WHILE I WAITED, AND FIXED THE PROBLEM.
Description of Work: THEY REPLACED A DEFECTIVE KEYBOARD ON MY LAPTOP COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

SHANNON B.
07/2004
2.0
computer repair
  + -1 more
I WAS PROMISED MY COMPUTER WOULD BE READY IN 2 DAYS, BUT IT TOOK ANOTHER WEEK. I HAD TO CALL FOR STATUS REPORTS ALMOST EVERY DAY. THEY WOULD PROMISE TO RETURN MY CALLS AND DIDN'T. IT TOOK ME ALMOST A WEEK JUST TO GET A FIRM DELIVERY DATE FROM THEM.
Description of Work: THEY REPLACED THE HARD DRIVE IN MY LAPTOP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0

$250

ROBERT H.
07/2004
3.0
computer repair
  + -1 more
I GIVE HIM A "C" BECAUSE HE DIDN'T REALLY FIX THE PROBLEM.
Description of Work: MY LAPTOP WAS RUNNING VERY SLOW. IT WAS DUE TO A LOT OF VIRUSES. AFTER WORKING ON IT, IT STILL RAN SLOW. NOW IT'S EVEN WORSE AND RUNS REALLY SLOW.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$75

PAULA D.
07/2004
4.0
computer repair
  + -1 more
PLEASANT TO DEAL WITH AND THEY DID FIX THE PROBLEM PROMPTLY ONCE IT WAS DIAGNOSED, BUT IT TOOK 8 WORK DAYS (12 ACTUAL DAYS) AND ME CALLING DAILY THE LAST THREE DAYS JUST TO GET SOMEONE TO LOOK AT THE COMPUTER. (I HAD BEEN WARNED IT WOULD ''PROBABLY'' TAKE 3 OR 4 DAYS.) I WOULD PROBABLY GIVE THEM A SECOND CHANCE BECAUSE ANGIE RATES THEM SO HIGHLY, BUT 12 DAYS OF DOWNTIME STILL DOESN'T SIT WELL, ESPECIALLY WHEN THE PROBLEM WAS FIXED WITHIN 24 HOURS OF BEING DIAGNOSED.
Description of Work: REPAIRED A SWITCH ON MY IMAC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$89

Barbara B.
10/2003
5.0
computer repair
  + -1 more
THEY DID AN EXCELLENT JOB!! ESPECIALLY SINCE THEY WERE TALKING COMPUTER LINGO TO AN OLD LADY LIKE MYSELF. DID IT IN A DAY AND WERE QUITE PLEASANT.
Description of Work: TOOK A WORM VIRUS OUT OF MY LAPTOP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

HARRY & SARAH M.
08/2003
5.0
computer repair
  + -1 more
THEY UPDATED ANTI-VIRUS SOFTWARE AND HELPED WITH OTHER MATTERS. THIS COMPANY ALSO PREVIOUSLY HELPED ME SET UP THE COMPUTER. IT WAS AN EXCELLENT EXPERIENCE, THE RESPONSE AND COMMUNICATION WAS GREAT.
Description of Work: GAVE ME TECHNICAL SUPPORT FOR MY COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

LARRY & CATHY M.
02/2003
4.0
computer repair
  + -1 more
unknown
Description of Work: ORDERED NEW COMPUTER AS SEPARATE PARTS AND HAD THEM ASSEMBLE AND LOAD SOFTWARE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$960

BERNARD & MARCENE B.
07/2002
5.0
computer repair
  + -1 more
THEY WERE VERY COURTEOUS AND DID THE JOB GREAT. I WAS IMPRESSED BY THEM.
Description of Work: THEY REPAIRED A PRINTER FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA L.
04/2002
5.0
computer repair
  + -1 more
THEY WERE VERY POLITE AND HELPFUL. MY CAR BROKE DOWN IN FRONT OF THEIR OFFICE AND THEY LET ME MAKE 2 LONG DISTANCE PHONE CALLS. THEY HAVE GOOD PARKING.
Description of Work: FIXED MY PRINTER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

PATRICIA D.
01/2001
5.0
computer repair
  + -1 more
PLEASANT AND FAST, GOOD COMPANY.
Description of Work: REPAIRED OLD PRINTER

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$159

    Contact information

    8481 BASH ST STE 500, Indianapolis, IN 46250

    www.microtrace.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    PREMIER TECHNOLOGY REPAIR INC is currently rated 4.3 overall out of 5.
    PREMIER TECHNOLOGY REPAIR INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, PREMIER TECHNOLOGY REPAIR INC does not offer free project estimates.
    No, PREMIER TECHNOLOGY REPAIR INC does not offer eco-friendly accreditations.
    No, PREMIER TECHNOLOGY REPAIR INC does not offer a senior discount.
    No, PREMIER TECHNOLOGY REPAIR INC does not offer emergency services.
    Yes, PREMIER TECHNOLOGY REPAIR INC offers warranties.
    PREMIER TECHNOLOGY REPAIR INC offers the following services: REPAIR OF PC & APPLE (MAC) COMPUTERS, PRINTERS, PRINTER COMPONENTS, MONITORS, SCANNERS, TERMINALS, PARTS SALES.
    unknown

    Contact information

    8481 BASH ST STE 500, Indianapolis, IN 46250

    www.microtrace.com