Description of Work: Wireless computer not working. Solved problem. Other computer running slow, cleaned up programs suggested more ram. Running 2X as fast now. Very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
PAUL C.
01/2008
5.0
computer repair
 + -1 more
Efficient, courteous, successful.
Description of Work: Got computer to start as requested.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Larry W.
01/2007
5.0
computer repair
 + -1 more
Much of this was covered in my response to the earlier question. I made the appt. Trey showed up exactly when I expected him and he proceeded to clean up my computer ("too much stuff running in the background"). Who knew? He stayed over an hour and I felt guilty only paying him the $50 he asked for. I would certainly rec. him to anyone. Best part? I did not have to spend 2 hours talking with tech support with someone for whom English is not their first language! That alone is worth $50 any day!
Description of Work: Trey Womack came to my house and worked miracles on my computer. It had gotten very slow and I had lost the ability to get into my email account. He got all that straightened out and explained patiently everything he was doing. He even installed a new (free) virus protection program. My computer now operates much faster and I have a better understanding of how to correct some problems myself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
JOHN & MARY H.
01/2007
5.0
computer repair
 + -1 more
My computer was operating very slowly, and I couldn't get access to certain websites. Trey Womack (technician) removed some programs that he said were slowing the computer down and added some free virus and spyware protection. He also showed me how to perform some procedures I wasn't too sure about.
Description of Work: The technician removed some programs from my computer and added some others. Also, he instructed me on some procedures that I had questions about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
J. W.
12/2006
1.0
computer repair
 + -1 more
Not well. Her reply: Dear Judy, We missed your appointment for which we sincerely apologized. Angie's List has a number of providers which will be able to offer you a discount. Regards, Barb Starr. I didn't want a discount just to get a discount. I wanted it to compensate for their mistake, which forced me to rearrange the rest of my work that day. I won't be returning. She had a great opportunity to retain a customer -- and to have me tell a positive story to lots of friends and co-workers. Suffice it to say, a lot of people will be hearing about my experience with Indy Home Tech and, sadly, it won't be positive.
Description of Work: Trey, the technician, has done work for me before. I set up an appointment for 8 a.m. Dec. 18 so he could get my union's old computer hooked up to the Internet. I arranged the rest of my day's work (on a day off) prefaced on being able to get on the Internet, as my personal computer was dead. He didn't show at 8, but I allowed time for traffic. I called at 8:20 or so and talked to his aunt, Barb Starr, who does the scheduling. It turned out she never passed the appt. info on to Trey. The appointment wasn't canceled until 8:50 a.m. Barb apologized but offered no credit for future work. I wanted to stay as a customer, but I felt she should have offered a 50-minute discount, as that was the amount of time between the start of the appointment and its cancellation. I left an e-mail and voice mail, proposing such a credit.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
LARRY & CINDY R.
10/2006
5.0
computer repair
 + -1 more
This group is great to work with and has been very helpful. Certainly, $60 for 1.5 hours of help is reasonable!
Description of Work: They cleaned up our PC and helped provide a firewall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
PAUL L.
10/2006
5.0
computer repair
 + -1 more
Very well. The technician was very pleasant, knowledgeable, and helpful. He removed the virus successfully and got the system running more quickly than it had in the past.
Description of Work: Virus removal plus general "clean up" of the hard drive. Also replaced anti-virus protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Anna and Colin E.
09/2006
5.0
computer repair
 + -1 more
Our computer was running very slowly and had stubborn viruses, in spite of our up-to-date virus and ad-ware protection software. I called a few other computer repair companies on Angie's List. Indy Home Tech had a good price and sounded knowledgeable. We agreed to the technician's recommendations, although we aren't sure he gave us the correct information about our email. He took the computer to his office for repair and brought it back promptly the next day. So far, the computer is running well.
Description of Work: The technician re-installed Windows XP, installed updates and Avast Antivirus. The work was done in two and a half hours @ $35/hour (Angie's List special price for first-time customer.)
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87.5
BOBBI & KAY M.
08/2006
5.0
computer repair
 + -1 more
This company provides excellent and convenient service. Trey, and members of his staff, are on time, return my phone calls, very knowledeable, trustworthy and dependable. They are pros! It's wonderful to have someone come to your home so you don't have to disconnect all the cables and try to package up all the ''pieces and parts'' to take to a location for service or repair.
Description of Work: I contacted this company for advice regarding a computer purchase. I've used them before and they are very knowledable. I wouldn't call anyone else! Once the computer arrived, Trey came to our home and set it up. He transferred files from the old computer. He installed new software on the new computer. He took out the modem from my old computer and installed it into another computer that I own. He also removed old files from the second computer and cleaned up the hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
DIANE A.
06/2006
5.0
computer repair
 + -1 more
Trey is wonderful! He is prompt and knows what he is doing with computers. Anyone who needs some computer advice should listen to this man!
Description of Work: Returned calls promptly and scheduled appt within reasonable time frame. Trey came out to assess a wireless network problem. He suggested purchasing a booster router due to the age of the home and poor signal. He upgraded the network to the new router and cleaned up the files to enable the computers to run more efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
DIANE A.
05/2006
5.0
computer training
 + -1 more
Trey was great! He certainly knows what he is doing. He was punctual, friendly, patient. I got a wickedly fast laptop thanks to his assistance!
Description of Work: Assisted with laptop purchase, upgraded antivirus software, rid laptop of useless files and added software. Offered remote assistance with desktop problem and assisted with printer problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
DIANE A.
05/2006
5.0
computer repair
 + -1 more
On time, reasonably priced (40.00 per hour), knowledgeable, polite and friendly tech.
Description of Work: Set up and upgraded home wireless network. Transferred data from broken computer to new computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Katie K.
02/2006
5.0
computer repair
 + -1 more
Barbara returned my calls promptly and arranged for Trey to check out my computer in just a couple of days. Trey was very helpful in assessing what was needed and answering my many questions.
Description of Work: Tried to save info. from failed hard drive - installed new hard drive & Windows XP; installed PCI Ethernet nerwork card & 128mg RAM
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
LINDA & ART H.
01/2006
5.0
computer repair
 + -1 more
unknown
Description of Work: Installed an encrypted wireless router.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$43
Cathy C.
01/2006
5.0
computer repair
 + -1 more
WE THOUGHT HE DID A GREAT JOB. HE WAS ON TIME, CLEAN, CLEANED OUR MESS UP AS HE WORKED. HE WAS VERY HELPFUL WITH ALL OUR QUESTIONS.
Description of Work: Installed scanner, monitor. Cleaned up slow computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
LARRY & CINDY R.
06/2005
5.0
computer repair
 + -1 more
KYLE WAS GREAT TO WORK WITH AND HE ZIPPED THROUGH THE TECHNICAL ASPECTS WHILE EDUCATING US IN THE PROCESS. HE REALLY KNOWS HIS STUFF!
Description of Work: KYLE CAME OUT TO CLEAN UP OUR COMPUTER AND HELP ESTABLISH BETTER SECURITY AGAINST VIRUSES AND SPYWARE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
WAYNE B.
03/2005
5.0
computer repair
 + -1 more
KYLE WAS ON TIME FOR BOTH VISITS. HE WAS VERY COURTEOUS, FRIENDLY AND EXPLAINED WHAT HE WAS DOING UNDERSTANDABLY. HE WORKED RAPIDLY AND ACCURATELY. THE PC IS NOW RUNNING BETTER THAN EVER.
Description of Work: SEARCHED FOR CAUSE OF PROBLEM, CLEANED UP FILES AND REGISTRIES AND RECOMMENDED APPROPRIATE ACTION, NEEDED TO RELOAD WINDOWS AND ALL PROGRAMS BECAUSE THE ERROR COULD NOT BE REMOVED FROM HIDDEN ADDRESSES. RETURNED AND RELOADED WINDOWS AND ALL SOFTWARE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Rick R.
01/2005
5.0
computer repair
 + -1 more
KYLE WAS ON TIME, ANSWERED ALL OUR QUESTIONS, AND WAS VERY EFFICIENT.
Description of Work: CLEARED SPYWARE, INSTALLED ANTIVIRUS, AND IMPROVED OUR COMPUTER'S RESPONSE TIME DRAMATICALLY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training
FAQ
INDY HOME TECH is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
INDY HOME TECH accepts the following forms of payment: Check
No, INDY HOME TECH does not offer free project estimates.
No, INDY HOME TECH does not offer eco-friendly accreditations.
No, INDY HOME TECH does not offer a senior discount.
No, INDY HOME TECH does not offer emergency services.
No, INDY HOME TECH does not offer warranties.
INDY HOME TECH offers the following services: MOST PC RELATED SERVICES.
Contact information
8770 COMMERCE PARK PL STE G, Indianapolis, IN 46268