Attention Ladies! Being a single female that has past experience with mechanics that have been dishonest, I have finally found an automotive specialist that IS honest and professional who treated and spoke to me like an intelligent individual. How refreshing! From now on, no more of my business will be given to dealerships. I'll go back to Hopkins in a heartbeat!
Description of Work: Oil Change and brake check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38
Philip P.
07/2012
5.0
auto repair
+ -1 more
Jeff and mechanics have done an admirable job in keeping the cars in the household running far better than they should. Have used Hopkins for last 5 years and have never had disappointment in service and/or advice. I refer friends and business contacts to Hopkins because it is rare to find a garage that will give you honest information. Visit today involved vehicle a/c that was not putting out cold air and a oil change with tire rotation. Both completed within 4 hours plus a front headlamp was repaired without my request, I had assumed it could not be repaired. A/C puts out COLD AIR, maintenance completed. Impressed again with the things they do.
Description of Work: Oil changeTire rotationA/C not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
VERNADINE W.
06/2012
5.0
auto repair
+ -1 more
Just an hour or so after dropping off the car, Jeff called and told me the exhaust issue was something that could be done for much less by Ralph's Muffler. But the a/c problem, was just a cut wire and he could fix the wire and add freon for about $125. This was the first time I've taken my car to Hopkins Automotive. They seem like they just want to fix the car and charge me a fair price for the parts/labor. I'll definitely take my car back for maintenance/repairs, and I'll tell my friends about Hopkins Automotive!
Description of Work: Repaired wire to compressor and serviced a/c. I dropped off my car and asked them to check the exhaust (they heard the car coming in and knew that was an issue) and also to check the a/c compressor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133.87
MIKE P.
04/2012
5.0
auto repair
+ -1 more
I think they provide superb work, have fair prices and don't charge you for work that isn't done.
Description of Work: I have been taking my car to Hopkins Automotive for the past 10 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael B.
04/2012
5.0
auto repair
+ -1 more
Jeff Hopkins is that very rare combination of expert mechanic and great businessman. His team was able to prep our old minivan with 193k miles for a family trip to Florida, which we completed without a hitch. When the guys finished early, they even decided to polish my foggy headlights -- for free. This would probably be a $100+ service anywhere else. Needless to say, we were extremely happy with our experience.
Description of Work: Replaced timing and serpentine belts; replaced brake pads; turned rotors; flushed coolant and transmission fluids; replaced water pump; replaced wheel stud damaged by 3rd party tire store; recommended future service items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,080
NANCY S.
04/2012
5.0
auto repair
+ -1 more
I can always get an appointment when I need it, and they have the night out, drop off service, which I appreciate. I can drop my car off during non-working hours, then they service the car.
Description of Work: I routinely take my vehicle to Hopkins Automotive, Inc. for service. The last time I had been there, I had an oil change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Nancy K.
03/2012
5.0
auto repair
+ -1 more
They are very good and very reasonable. I have used them several times over the past years. They are reliable and not overpriced.
Description of Work: I used Hopkins Automotive Inc for general maintenance of the vehicle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kim H.
03/2012
5.0
auto repair
+ -1 more
Service was quick, accurate, and professional. I've used and recommended Hopkins before and have always felt that they were very fair. I always do some research on the problem to see if it matches what repair places say the problem is, how it's solved, and how much it will cost. Hopkins has always been right on.
Description of Work: Tire sensor for the VSA was replaced on my 2000 Acura RL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Karen S.
03/2012
5.0
muffler repair, auto repair, car tires, radiator service, car inspections
+ 3 more
He is honest and accurate. They do a good job. His prices are reasonable.
Description of Work: I went in for an oil change and things like that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Jim R.
03/2012
5.0
auto repair
+ -1 more
They are prompt at working on the repair. I trust them.
Description of Work: They did an oil change.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
BECKY P.
02/2012
5.0
car tires
+ -1 more
They fixed the tire for me. They are very responsive, the quality of the work is really fantastic.
Description of Work: I brought my car in for a flat tire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Sue S.
01/2012
5.0
auto repair
+ -1 more
He was very honest about telling us that if it was something that would require the dealership's expertise, he wouldn't even attempt the repair. He put the car on the lift while we waited, came out 5 minutes later and told us what he could do and what it would cost. We left and before we even got home, he called and said it was fixed and ready. He was able to fix the problem avoiding what might have ended up being a very expensive repair elsewhere.
Description of Work: We took the car in to have a problem identified and an estimate for fixing. We weren't sure but were afraid that we would need to have a new catylytc converter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from HOPKINS AUTOMOTIVE INC
Welcome to Indianapolis and Thankyou
LUCY S.
12/2011
5.0
auto repair
+ -1 more
They are pretty reliable and honest. They have a good reputation. They tell one whatever is wrong. They make an accurate assessment of the problem. Their price is good; it’s competitive.
Description of Work: I used Hopkins Automotive Inc in October for oil and filter change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Richard S.
10/2011
5.0
auto repair
+ -1 more
This company is awesome. They are honest and more than fair.
Description of Work: I take my car to Hopkins Automotive for general maintenance on my vehicle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GARY W.
10/2011
5.0
auto repair
+ -1 more
The work was done quickly. Told to drive for a day to check for any problems and then come back to settle up.
Description of Work: My car started having stalling problems. Battery and Service Engine Soon message displays. Was able to get it to Hopkins at 10am and left it for inspection and analysis. By 1pm it had been fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Carolyn N.
05/2011
5.0
auto repair
+ -1 more
They consistently do a quality job and are reasonably priced. They are very friendly and efficient. I liked their services and will use the same in future.
Description of Work: I used the services of Hopkins Automotive Inc. for auto service, last month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy F.
04/2011
5.0
auto repair
+ -1 more
My wife also uses them. Our last visit was to have some work done on the front end ball joints of my wife?s car. They are by far the fairest and best in terms of price that I have found. When I picked up the car, the car I drove there had a burnout on a turn signal, and he replaced it for no charge, because he felt it was a burnout. I would rate them highly and would continue to use them in the future.
Description of Work: The only place I have ever taken my car for auto service is to Hopkins Automotive Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK & DIANE M.
02/2011
5.0
auto repair, car tires
+ 0 more
They are very honest. Every time we go there the prices are different because we have 3 cars. They are very friendly and you normally would have to schedule ahead of time and have it dropped off by 8 o'clock. They call you to tell you what the problem is and how much it's going to cost and whether you want it done or not. They usually have it done by the end of the day and they close at 6. They are really fast about it. I think that's part of the scheduling. You schedule in and they make room to know what's going to be done so they make sure that?s done.
Description of Work: We use Hopkins Automotive. The last time I took my vehicle in was probably 3 months ago. My husband had new tires put on and an oil change and radiator fluid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen S.
02/2011
5.0
auto repair
+ -1 more
This is a very honest company, and I trust them wholeheartedly. I truly believe that I'm being helped when I use their services versus being taken advantage of. Also, I think their pricing is reasonable.
Description of Work: They perform the general servicing and maintenance for my car.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gerry K.
02/2011
5.0
auto repair
+ -1 more
This visit somewhat routine. Excellent
Description of Work: Oil change and filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34
Sarah R.
02/2011
5.0
auto repair
+ -1 more
It is right down the street for me and is extremely convenient. They are friendly and professional. They have always stood behind their work and whenever I have had issues they have made it right. I would rate them highly. I always use them and recommend them to friends and family. I have several folks that go there now because of my recommendation. I would use them in the future.
Description of Work: I use Hopkins Automotive for auto service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
CINDI O.
01/2011
5.0
auto repair, car tires
+ 0 more
Great. Like I said, got us in quick, free coffee, TV for 3 year old and service with a smile!
Description of Work: We have been going to Hopkins for years and very happy with their work and the price! I had an almost flat tire on Monday with 2 kids in the car. Called Jeff, got me in right away and repaired it at no charge! Seriously, not too many types of businesses around like that these days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew Alexander M.
09/2010
5.0
auto repair
+ -1 more
I appreciate working with Hopkins! They did the work cheaper than the Lexus dealership.
Description of Work: I bought an 2004 Lexus RX330 in September. It needed it's 30,000 mile service. I had Hopkins Automotive change the oil, install new front brakes, air filter, and a new battery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Andrew Alexander M.
09/2010
5.0
auto repair
+ -1 more
Jeff Hopkins was very helpful and accommodating. Thank you Jeff.
Description of Work: I purchased breaks and had Jeff install them for a family in need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrew Alexander M.
09/2010
5.0
auto repair, car inspections
+ 0 more
Jeff inspected the vehicle and then later worked on the car. It was a VERY Positive experience! We trust Jeff. He only recommended repairs that the car really needed.
Description of Work: We needed a used car inspection for a 1993 Buick for our father.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Auto Tires,
Auto Radiators,
Electrical,
Auto Mufflers,
Auto Transmission,
Earthquake Retrofitting
FAQ
HOPKINS AUTOMOTIVE INC is currently rated 5 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
HOPKINS AUTOMOTIVE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HOPKINS AUTOMOTIVE INC does not offer free project estimates.
No, HOPKINS AUTOMOTIVE INC does not offer eco-friendly accreditations.
No, HOPKINS AUTOMOTIVE INC does not offer a senior discount.
No, HOPKINS AUTOMOTIVE INC does not offer emergency services.
No, HOPKINS AUTOMOTIVE INC does not offer warranties.
HOPKINS AUTOMOTIVE INC offers the following services: COMPLETE AUTO SERVICE & REPAIR.