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Express Appliance Repair, Inc.

Appliance Repair, Appliance Repair - Small

About us

Family owned and operated. Our technicians are factory/manufacturer certified, trained and insured. Better Business Bureau Accredited with A+ rating. Serving Indianapolis and surrounding areas since 1989. Visit www.ExpressApplianceRepair.info for coupons and more details. Payment due upon completion of work unless other terms agreed upon in advance.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Our technicians are factory/manufacturer certified, trained and insured to repair your refrigerator, freezer, icemaker, dishwasher, washer, dryer, garbage disposal, microwave, range, oven and cooktop. Better Business Bureau Accredited with A+ rating. Serving Indianapolis and surrounding areas since 1989. Visit www.ExpressApplianceRepair.info for more details.

Services we don't offer

Water heaters, outdoor grills, commercial/restraunt equipment, very small appliances (blenders, toasters, etc.)

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Mark G.
09/2017
5.0
appliance repair
  + -1 more
Called Express and they sent out Martin. He got to the root of the problem in short order: a sock had somehow worked its way around the drum seal and was clogging the pump. He cleaned it out and had it running within a short time. No parts required. They have an Angies List discount. I will call them again for any washer repair as my usual appliance guy, Harry Carson, doesn't work on front loaders. Recommended.
Description of Work: Front-loading washer was not completing the drain cycle. It beeped repeatedly and shut off rather than drain the wash water out. I was afraid there might be an issue with the pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Natalie N.
12/2016
5.0
appliance repair
  + -1 more
Martin was great. Was on time and fixed my dryer without any problems. He was very professional and efficient. Will call him for any appliance repair.
Description of Work: Fixed Dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Donna P.
10/2016
5.0
appliance repair
  + -1 more
Went well, professional service. I was disappointed that the first hour gets charged and only pro-rated after the first hour. With the service charge to come out AND paying for a full hour that wasn't totally needed (more like a half hour), I felt I should have paid a little less-but it was still less than buying a new washer. I was able to use a $10 coupon from Angie's list that helped a little.
Description of Work: Clothes washer needed new switch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Harriet R.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

MARY M.
10/2015
5.0
appliance repair
  + -1 more
Martin replaced a hose assembly that was leaking. Water ran all over the kitchen floor! He also showed me where the problem was so I could see it for myself. Unfortunately, the new hose wouldn't hook up to the faucet! So Martin came back out with a new adapter. I'm not real happy with the adapter for the faucet, but that's not Martin's fault. Martin was punctual & professional & thorough. He even called when he was delayed only 15-20 minutes from a previous call. Considerate! He's a nice guy, who wants to do the job RIGHT.
Description of Work: The portable dishwasher was leaking water all over the floor during washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Brittani R.
10/2015
5.0
appliance repair
  + -1 more
Martin was awesome. He worked with me in regards to scheduling time and was very flexible. He was very responsive, returning my phone calls and voice mails very quickly. Although we couldn't afford the part right then and there, Martin applied a temporary fix to the problem so that we could have a cold fridge. He was informative and even showed my roommate and I how to fix the issue if it occurred while we waited to be able to afford to replace the part that was malfunctioning. We definitely will utilize his services again! Great experience.
Description of Work: Diagnosed the reason why our fridge was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Shireen S.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They're very nice and they'll work with you which is always nice.
Rating CategoryRating out of 5
Yes, I recommend this pro

PAULA D.
10/2014
5.0
appliance repair
  + -1 more
The freezer side of our side-by-side freezer/refrigerator was leaking once or twice daily. It seemed to be getting worse (more water leaking); upon my calling, the gentleman from Express Appliance Repair asked what brand appliance we had and about the problem and he arranged to come out the next day, which worked out great for us. He was on time, courteous, and after asking me more about the leak, went about assessing the freezer. He knew exactly what was causing the leak- it was a clogged drainage pipe within the freezer, and he cleared it out in no time. It's been leak-free since! Although the price may seem a bit high for just clearing a drainage pipe, we had no idea what was causing the leak, and it can be difficult to find quality servicepeople to come to our house in eastern Hancock county, so I was happy to pay that price (which included some travel feel) to have someone fix the problem quickly, efficiently and courteously. I will definitely use this company again if I have any more large appliance repairs needed!
Description of Work: Assessed our leaking freezer and cleared out a clogged drainage pipe that was causing an overflow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

MARIE H.
06/2014
4.0
appliance repair
  + -1 more
See above.
Description of Work: 1st time - replaced start delay switch on fridge but I called back a few days later as fridge was not cooling. 2nd time - By looking at the freezer coils but not the back of the fridge/condenser, he diagnosed that my condenser was broken and I needed a new fridge. I spent many hours looking for a new fridge, but could not find the fridge I wanted, so called another repairman who quickly diagnosed that my filter/dryer was clogged and needed replacing. That fixed my fridge! A bit frustrated that I spent extra money and my fridge was misdiagnosed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

EDA B.
12/2013
5.0
appliance repair
  + -1 more
Martin diagnosed the problem and replaced a faulty fan in my built-in oven. He had to pull the oven in order to replace the fan. |He was punctual, extremely efficient, and professional. He is my new go-to guy for appliance repair.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Tamara S.
08/2013
5.0
appliance repair
  + -1 more
Martin, arrived at my house ahead of time. Martin, inspected the dryer to locate the problem. He replaced the parts that went bad on my dryer. He fixed my dryer in no time. Great job, very professional. I will definitely contact this company again. Thank you
Description of Work: Replaced Thermal Fuse, Cycling T-stat, Hi limit switch T-stat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

F N H.
07/2013
5.0
appliance repair
  + -1 more
I've been calling Martin Cisco of Express Appliance Repairs for years. He's helped me out with our fridge many times (different issues and different units), as well as our other appliances. He is courteous, punctual and he's always resolved the problem. I highly recommend him.
Description of Work: This particular call dealt with my fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

EVERETT P.
05/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Martin a couple days after food started to rot relatively quickly. The refrigerator was cool, but not cold. It eventually died. Martin came the same day to diagnose the problem. The motherboard had died, as well as the fan. Martin was able to get an LG part in 2 days which typically for that part could be a couple weeks. Martin came put in new parts and left everything perfect. Thank you sir! -ep
Rating CategoryRating out of 5
Yes, I recommend this pro

Wanda A.
04/2013
5.0
appliance repair
  + -1 more
checked it and fixed it. Service was performed same day as contact. I was very pleased. I could not find anybody to do this even after searching the internet until I called Angies List. I was so thankful. I would highly recomend both of these.
Description of Work: replaced regulater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Lynda Z.
03/2013
5.0
appliance repair
  + -1 more
Martin was honest with his evaluation and recommendation.
Description of Work: Owner, Martin is professional, reliable and honest. He calls to confirm the appointment scheduled that day as well as calls to say he is on his way. Service charge of $45.00 is reasonable. Will use hom for all my future repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

CYNTHIA L B.
10/2012
5.0
appliance repair
  + -1 more
I was impressed with the fact that Express Appliance Repair took time after first looking at the refrigerator during another service call to do research to determine the cause of the problem for my make and model. They put in a new water tank and did other repairs & cleaning. I would use this company again.
Description of Work: My 9 year old side-by-side refrigerator had many problems. Basically, items in the crisper drawers froze and water leaked into the base of the refrigerator. At times the water dispenser on the outside door did not dispense water. Express Appliance Repair determined the water tank was cracked & it caused the leaking. They replaced the water tank & did other repair work. Now it is working great. Long overdue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

CYNTHIA L B.
10/2012
5.0
appliance repair
  + -1 more
From the my first call to the finished repaired washing machine, Martin Cisco was professional, timely, and got the job done. I would use his company again.
Description of Work: My 19 year old Kenmore washer stopped moving through the cycles. Express Appliance Repair put in a new timer and now it's working just fine. Hope to get several more years use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

    Contact information

    PO BOX 47509, Indianapolis, IN 46247

    expressappliancerepair.info

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Express Appliance Repair, Inc. is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Express Appliance Repair, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Express Appliance Repair, Inc. does not offer free project estimates.
    Yes, Express Appliance Repair, Inc. offers eco-friendly accreditations.
    No, Express Appliance Repair, Inc. does not offer a senior discount.
    Yes, Express Appliance Repair, Inc. offers emergency services.
    No, Express Appliance Repair, Inc. does not offer warranties.
    Express Appliance Repair, Inc. offers the following services: Our technicians are factory/manufacturer certified, trained and insured to repair your refrigerator, freezer, icemaker, dishwasher, washer, dryer, garbage disposal, microwave, range, oven and cooktop. Better Business Bureau Accredited with A+ rating. Serving Indianapolis and surrounding areas since 1989. Visit www.ExpressApplianceRepair.info for more details.
    Water heaters, outdoor grills, commercial/restraunt equipment, very small appliances (blenders, toasters, etc.)

    Contact information

    PO BOX 47509, Indianapolis, IN 46247

    expressappliancerepair.info

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed