E & E Garage Doors, LLC

I contacted Ed on Tuesday, based solely on the tremendous reports he has on Angie's list. We made an appointment for Weds. at 3pm. I left work early to meet him by the appointment time, to my amazement, I arrived home 15 minutes to 3pm and found Ed waiting in his truck for me! What a refreshing change of pace to have the serviceman waiting for me. I explained to him the problem and he immediately went to the ''sensor eye'' to make sure they were free of dust and cob webs. He noticed that the ''red eye'' was flashing and he indicated that is always a sign of a problem, after he cleared away the dust from one side my problem was solved. To be honest I felt silly that I called a repairman for that, but he apologized and said he should of talked me through that on the phone,(but I had called him from work so it would not have mattered). To make a long and very pleasant story short, I asked Ed how much I owed him and he said nothing!! I will be sure to call him in the future!

Can't speak highly enough of Ed. Prompt, knowledgeable, friendly, reasonable price, great work, totally reliable. I wish all workmen were that good!

AFTER CALLING COMPETITOR END OF NOVEMBER, WAS STILL WAITING FOR PART TO COME IN AND TO HAVE IT REPLACED. I CALLED E and E GARAGE DOOR UPON RECOMMENDATION FROM ANGIE'S LIST, AND THEY CAME WITHIN 24 HOURS AND FIXED THE PART IN 20-25 MINUTES.

MR. ED KIKENDALL WAS PUNCTUAL, AND COMPLETED THE JOB QUICKLY.

Ed, the owner came out and priced a garage door for us, and when we decided to do the work, had someone come out within 2 days. The door did not prove to be a problem, but the external keypad was defective. Ed made several trips back and replaced it with no charge.

THE MECHANIC ARRIVED NEAR THE ANTICIPATED TIME, WAS NEAT, EFFICIENT AND GONE.

Called in the a.m. and was able to complete work after lunch. Took less than one hour. Nice man and professional.

I tell you, if every business operated the way Eand E does business, the world would be a much better place. Once again, Mr. Kikendall came out very promptly, fixed my problem in a few minutes and didn't even charge for the service since "he was in the neighborhood." I cannot say enough wonderful things about this man! I am a very loyal customer!!

HE WORKED FOR AN HOUR AND GOT THEM BOTH WORKING. HE WASN'T SURE IF THE WORK WOULD STAY FIXED SO HE SAID HE WOULD NOT CHARGE US ANYTHING.

THE WORKER WAS VERY PROMPT AND KNOWLEDGEABLE. THE SERVICE WAS EXCELLENT AND ABOUT HALF THE PRICE OF THE LARGER COMPANY WE CALLED FIRST. WHEN WE MENTIONED ANGIE'S LIST, HE TOOK OFF $5. WE WILL RECOMMEND HIM TO EVERYONE.

VERY PROFESSIONAL. SHOWED UP ON TIME, CHARGED AS QUOTED, PERFORMED THE AGREED TO WORK, AND THEN ALSO RE-ADJUSTED THE DOOR OPENER.

CAME THE SAME DAY I CALLED. WAS PROFESSIONAL AND KIND.

ED CALLED WHEN CAUGHT IN TRAFFIC AND RUNNING JUST A FEW MINUTES BEHIND FOR OUR APPOINTMENT FOR AN ESTIMATE. HE WAS VERY POLITE, AND HIS PRICE WAS COMPETITIVE. BRIAN SHOWED UP BRIGHT AND EARLY - A FEW MINUTES AHEAD OF OUR APPOINTMENT FOR INSTALLATION, BUT HE CALLED WHEN HE WAS ON HIS WAY. THE INSTALLATION WAS NEAT AND PROFESSIONAL. OLD DOOR WAS HAULED AWAY AND THERE WAS ABSOLUTELY NO MESS LEFT AT THE SITE. I WOULD NOT HESITATE TO USE THEM AGAIN OR RECOMMEND THEM TO ANYONE.

I CALLED IN THE EARLY MORNING AND THE REPAIR WAS COMPLETED BY NOON AS PROMISED AND FOR THE PRICE QUOTED LESS A $5.00 ANGIE'S LIST DISCOUNT.

ED SR. EXPLAINED IN DETAIL MY OPTIONS CONCERNING REPAIR VS REPLACEMENT AND THE REASONS FOR HIS RECOMMENDATIONS. HE TOOK TIME TO ANSWER ALL MY QUESTIONS AND WAS EASY TO UNDERSTAND. WORK WAS PERFORMED EFFICIENTLY AND CLEAN UP WAS THOROUGH.

WE HAD A GREAT EXPERIENCE WITH THIS COMPANY. THEY ARE REAL PEOPLE WHO CARE ABOUT THEIR CUSTOMERS. THEY COMMUNICATED WELL AND WERE HONEST AND UPFRONT ABOUT SOME MINOR DELAYS. WE HIGHLY RECOMMEND THEM.

NO CHARGE BUT ASKED THAT I CALL E and E GARAGE DOORS WHEN MY ANCIENT DOORS NEED TO BE REPLACED.

UNHAPPY. I WAS EXPECTING THEM TO COME OUT AND REPLACE THE DOOR TO OUR SINGLE BAY GARAGE. SINCE THEY DID NOT KNOW IF IT WAS AN 8' OR 9' DOOR, THEY CAME OUT TO HOUSE WITHOUT EITHER AND THEN SAID THEY WOULD HAVE TO RE-SHEDULE THE INSTALLATION. IF I HAD KNOWN THAT THEY JUST NEEDED TO KNOW THE MEASUREMENT BEFORE DOING THE WORK, I WOULD HAVE MEASURED IT, BUT I FIGURED THEY WOULD COME READY TO INSTALL IT THAT AFTERNOON BY BRINGING ONE OF EACH SIZE WITH THEM. THEY BROUGHT NEITHER. I HIRED ANOTHER COMPANY TO DO THE WORK. WE HAD HIRED THEM FOR REPLACING OUR TWO-BAY GARAGE DOOR A COUPLE OF YEARS AGO AND WERE VERY HAPPY WITH THEM, BUT THIS TIME OUR EXPERIENCE WAS MUCH DIFFERENT.

THIS IS A FATHER AND SON BUSINESS. THEY ARE BOTH OUTSTANDING GENTLEMEN. I RECOMMEND THEM FOR GARAGE DOOR REPAIRS OR INSTALLATION WITHOUT RESERVATION.

KNOWLEDGEABLE, LOW KEY AND PERSONABLE. PRICE QUOTED WAS ACTUALLY HIGHER THAN THE FINAL BILL AS ADDITIONAL DISCOUNTS WERE GIVEN, NOT ASKED FOR. WORK WAS COMPLETED IN A PROFESSIONAL MANNER. VERY PLEASED.

CAME THE DAY AFTER I CALLED. DIAGNOSED PROBLEM--DOOR WOULD NOT GO UP ALL THE WAY--RECOMMENDED REPLACEMENT OF BOTH SPRINGS RATHER THAN JUST THE ONE BROKEN ONE. DID REPLACEMENT, DOOR WORKS FINE. I DID NOT COMPARE PRICES, BUT OVERALL SEEMED REASONABLE.

IT TOOK 4 DAYS TO DO A 1 DAY JOB. HE KEPT MISSING STEPS IN THE PROCESS. HE FORGOT PARTS. HE FORGOT TO MEASURE OPENINGS. SOMEONE HAD TO BE THERE EVERY TIME HE WAS THERE. THE KEYS WERE LOST TO THE GARAGE DOOR. I WOULD NOT USE HIM A GAIN.

I AM SUBMITTING THIS OUTSTANDING REPORT JUST 90 MINUTES AFTER CHECKING THE LIST TO FIND A COMPANY. THE OWNER ED WAS CONTACTED AND SAID HE WOULD BE RIGHT OUT. HE SHOWED UP WITHIN AN HOUR AND THE WORK WAS COMPLETED IN 20 MINUTES, WHICH WOULD HAVE TAKEN ME HOURS TO DO, IF I COULD FIX IT AT ALL. I AM ALMOST HAPPY MY GARAGE DOOR BROKE. THAT IS HOW PLEASED I AM WITH E and E. DEFINITELY USE THIS COMPANY. I WILL AGAIN IF NEEDED.

THEY CAME TO ASSESS OUR PROBLEM and IT WAS SUCH A SIMPLE THING, THEY DIDN'T CHARGE ANYTHING - NOT EVEN A TRIP CHARGE. THEY WORKED US INTO THEIR SCHEDULE ALSO ON THE SAME DAY. WE'VE USED THEM SEVERAL TIMES IN THE PAST AND WE WILL IN THE FUTURE. THEY ARE HONEST AND THAT MATTERS.

THEY WERE VERY HELPFUL WITH USEFUL INFORMATION AND POINTED ME IN THE RIGHT DIRECTION OF WHAT I REALLY NEEDED WHICH WAS A CARPENTER. I HIGHLY RECOMMEND THEM.