Approved Pro
A & D Hydra Clean Inc
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration, Water Removal,
About us
Award Winning. Locally family-owned (2nd generation) and operated. Nine IICRC certified uniformed technicians plus support personnel available 24/7. Emergency Services. Residential and Commercial work. Complete Reconstruction. General contractor, insurance work welcome. Coupon/discounts available –ask us about our Angie’s List Coupons. Estimate cost can be applied to services performed. Angie's List Super Service Award recipient 11 years in a row. Refers to licensed plumbers for plumbing work.
Business highlights
Emergency services offered
30 years of experience
Services we offer
Flood & water damage remediation, pump-out & extraction, cleanup & dry-out of structure & contents, complete restoration residential & commercial, general contractor full reconstruction including water source identification & correction, sump pumps, plumbing, framing, carpeting, wood flooring, walls, ceilings, woodwork, painting, mold remediation, small fire restoration, steam cleaning of carpet & upholstery, sewage cleanup, ceramic floors, wall tile, basement & garage floors.
Services we don't offer
Large fire restoration, automobile detailing, hazardous waste removal or bio cleanup.
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 17
Assorted photos uploaded by A & D Hydra Clean Inc
Reviews
4.8246 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 2% | ||
| 1% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 246 reviews
Chris S.
May 2024
Water or Storm Damage Restoration
Prompt response, clear communication. Will definitely use again. Appreciate the free inspection and no further work was required in this case so can't comment on costs.
Response from A & D Hydra Clean Inc
"Mr. [Member Name Removed], Thank you for the positive review. Please don't hesitate to contact us for any future projects. A&D Team."
Jane R.
May 2020
Carpet Cleaning, Basement Waterproofing
AS ALWAYS, the folks at A&D Hydra Clean did a great job. The depth and breadth of their knowledge and experience always makes them my 'go to' company for almost anything having to do with caring for our home, from carpet cleaning to water mitigation to major renovation jobs. Couple this with their friendliness and professionalism and they have it all. I've said it before in these reviews and I'll say it again: stop scrolling through all these names and just call A&D.
Response from A & D Hydra Clean Inc
"No matter how big your home project was it has ALWAYS been a pleasure working for you. Thank you for the review."
Edna T.
Jun 2019
Carpet Cleaning, Mold Remediation + 1 more
The operations manager was businesslike and pleasant as he assessed work needed, quoted a cost, scheduled project, directed the workers and was responsive to questions and/or concerns. The crews who did the work were on time, diligent, careful and friendly.
Response from A & D Hydra Clean Inc
"We are so pleased you are happy with the services provided. It was a pleasure working for you. Thank you."
GEORGE M.
Apr 2019
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 2 more
They did a fantastic job. The plumber called them and they were actually here within 2 hours which this was about 8pm. Their workers were all very polite, courteous, and wiped their feet all the time coming in and out. They tried to explain to us every step they were going through. Every time they found more mold they kept showing us. I would certainly recommend them.
Response from A & D Hydra Clean Inc
"Thank you for the review, it was a pleasure working for you. A project goes much smoother when a homeowner understands the steps of the process, both you and your wife were patient with the process."
Dorian B.
Dec 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 6 more
Within the last 18 months, I have used A&D Hydra Clean for 2 sump pump failures leading to flooding in the home theater space of my basement. Both of those events required water mitigation and a restoration process. I CANNOT say enough positive things about this company. First, the Professionalism by which each and every member of the A&D Hydra Clean team conducts themselves is second to none. I would be more than comfortable allowing any of them to be in my home in my absence any day of the week. Second, the puncutuality. They were ALWAYS on time. Now, I can't say the same for me but when they told me they were going to be there...they were there. Third, the Responsiveness. Joe and Kyle, who are the QB's of the project, were available and engaged in the entire process on a daily basis. Finally, the Quality of work is second to none. If something wasn't right, Joe made sure it was fixed properly. Absolutely amazing. I would hire this company any day of the week. I sarcastically kind of want another water leak because I miss seeing them! If you need water mitigation and restoration, call A&D Hydra Clean.
Response from A & D Hydra Clean Inc
"Thank you for the wonderful review! I will pass your words onto the Team."
WILLIAM F.
Nov 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 4 more
This was a very complicated issue and A & D arrived within hours of the reported problem to begin the clean-up of water in the basement. They tried to salvage as much as they could but once it was revealed that is was "black" water they went into full restoration mode. Once the project was completed (except for replacing the carpet). We had another water issue--they immediately came back and took care of the minimal damage from the 2nd incident. A & D were very professional, great with communication & dealing with the insurance company. Hopefully, I won't need their services in the future but if I do A & D will be the first call.
Response from A & D Hydra Clean Inc
"Thank you for reviewing our services. Your positive attitude made our work go smoothly."
Jane R.
Nov 2018
Kitchen and Bath Remodeling
A&D stepped in to take on this project when we had to 'fire' the original contractor for a variety of reasons (long story). A&D did the demolition of the old cabinets and coordinated the electrical and plumbing updates, painting, backsplash installation and detail work such as installing a new pantry door. We were installing IKEA cabinets and used a company that does this work for IKEA around the country and the same for countertop fabrication and installation. We had used A&D for water mitigation problems previously and found the company to be reliable, responsive in an emergency, professional, friendly and easy to work with. This was consistently true with the kitchen renovation where there was added complexity with the number of service providers involved. We are starting our next project with A&D in early January with a master bath reno, laundry/utility room repair and installation of new hardwood floors - all being done due to a water leak that A&D handled. A&D has already been involved with this project, providing guidance through the insurance claim process which, through no fault of A&D's, was very frustrating and took months. It's really a relief to have a service provider you can trust.
Response from A & D Hydra Clean Inc
"Thank you for the positive review. Our Team looks forward to working with you on your next project."
Amy M.
Nov 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 8 more
We were given great information along the way to restoration. The employees were prompt, courteous and efficient. Our Foreman, Joe was in contact with me daily and came most days to keep watch of the progress. We are more than happy with the work performed. I would strongly recommend A&D Hydra Clean!
Response from A & D Hydra Clean Inc
"Thank you for the great review. I will be sure and let our Team know you appreciated their work and craftsmanship."
Sean T.
Nov 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 12 more
Very efficient, professional and trustworthy. Great people and company.
Response from A & D Hydra Clean Inc
"Thank you for reviewing our services. It has been a pleasure serving you."
Stacey S.
Nov 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Great followup. I noticed a piece of tape that had come loose from the furnace cabinet during the duct cleaning, and it was leaking warm air. I called the representative back, and the team returned to my house with a great attitude 10 minutes after already leaving. They patched it with a piece of metal, leaving it even better than when they arrived. Impressed!
Response from A & D Hydra Clean Inc
"Thank you for the positive feedback. Management is pleased to learn we responded quickly to fix the area leaking warm air."
JESSICA K.
Oct 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
The folks from A&D Hyrda were awesome to work with on this problem. We had a foundation leak that caused a good bit of damage in our finished basement. They prompt, knowledgeable and got us squared away. Would definitively use again.
Response from A & D Hydra Clean Inc
"Thank you for reviewing our services. We are pleased we were able to help solve your problem."
Gary R.
Sep 2018
Carpet Cleaning
We have used them for 4 years and they have been excellent. We request Steve Spink every time and he does a great job. We would highly recommend them to anyone.
Response from A & D Hydra Clean Inc
"It is loyal, satisfied customers that make our day. I will pass your review onto our technicians. Thank you."
SUSAN H.
Aug 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 2 more
Tricia and the team pulled together and got my mom's old recliner cleaned, and delivered to hospice in order to get my mom comfortable. They did this the same day that I called with the request. The chair looked brand new. I've been using A & D for over 20 years. I don't always have this urgent of a need but either way, I wouldn't call anyone else. I know I will get first class quality and service when I call A & D Hydraclean.
Response from A & D Hydra Clean Inc
"We were happy to be able to meet your time frame. We appreciate your customer loyalty over these many years. And thank you for the review."
Andrew H.
Aug 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
The team at this firm was very professional and very thorough. In the end, we opted not to have them work on our project, as we felt it was outside of the services they routinely provide. That was not their fault, we just found a firm that more perfectly fitted the specific job we need done. Again, this business seems well run and was great to work with.
Response from A & D Hydra Clean Inc
"Thank you for the review. Please don't hesitate to contact us in the future for any of our services."
Jeremy C.
Aug 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
A&D was very responsive to our emergency call due to a water pipe bursting in an upstairs apartment above our garage. They did a great job getting the emergency under control and communicating what was happening. I did not use them to do the repairs after the fact which was an option. I did find a few items that might have been better to have them remove after the fact as we went through the repairs, but that's as much my fault as theirs. I would use them again for sure and am a little wiser as to what look for if I have to deal with this kind of issue in the future.
LIZ D.
Jun 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 6 more
Excellent response, by now we KNOW they will get everything dry and restored to normal. Yes it costs money, but as you can see we have gone back twice now and will again in the future should we need them.
Cynthia F.
Jun 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 2 more
We have pets, dogs and a cat as well as huge veggie gardens. The dirt we track into the house is surreal at times. Add stains, tipped coffee, etc. and our carpet cleaner just couldn't keep up. It was leaving more spots behind than it was cleaning. James and Floyd were absolute professionals. They worked for 3 hours using equipment designed to agitate and remove dirt and stains . They put protectors around corners and railing bases. They worked on hands and knees in places to make certain that the edges were not only clean but as dry as they could get them. They went after one tiny stain with 3 chemicals before it finally came out. They left the carpet looking new. What an achievement! Even the stairs and the landings (that were a catchall for dirty shoes and paws despite rugs and towels) were spotless. Their primary cleaner had a pleasant odor but by the time they were done the smell was gone. The carpets were completely dry within a few hours. We didn't meet their minimum square footage charge so they offered to Scotchgard the carpets too. We didn't add it because we are sensitive to chemicals but they really tried to give us our money's worth of services. What we lacked in square footage we more than made up for in stains and dirt. They more than succeeded in giving us our money's worth, frankly, by getting the carpets so amazingly clean. I appreciated that I knew the bill up front and wasn't victim to a long-winded sales pitch for an extra service or that cleaner/deodorizer, etc. James and Floyd were great to work with. I have used A & D before ( 2 story water damage and more) and will continue to use them in the future. Every one of their employees who have come into our home has been absolutely trustworthy and professional. Hire them with complete confidence that your home and belongings will be cared for and the work they do will be thorough and complete.
Response from A & D Hydra Clean Inc
"Thank you for recognizing the hard work and great service our Team does for our customers. I will be sure and pass on your review to the Team. Thanks again."
Brandon M.
May 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 7 more
Working with A&D was a totally positive experience. The quality of costumer service went far beyond my expectations. They were very friendly and knowledgeable. They're professional communication was very good and they kept me comfortable with the entire repair process. I highly recommend them.
Response from A & D Hydra Clean Inc
"Thank you for reviewing our services. It was a pleasure working with you on your restoration project."
Andrew F.
Mar 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 9 more
A&D Hydra Clean did an excellent job. From communication, to dealing with insurance, to customizing my restoration, all aspects of the job were outstanding. A&D replaced or repaired the following in my house: drywall, insulation, kitchen cabinets, luxury vinyl plank flooring, carpets, tile around the fireplace, bathroom vanities, plumbing, trim, paint, and appliance connections. A&D was very timely with all of these repairs, and communicated any concerns or adjustments to the schedule. I am very pleased with A&D's craftsmanship, they certainly do the job right. Several times they went above and beyond and repaired some things that were not necessarily covered by insurance but were necessary to do the job well. I would highly recommend them! I hope to never have a pipe burst again, but I would use A&D for "planned" remodels in the future!
Response from A & D Hydra Clean Inc
"We are pleased the restoration went well and to your satisfaction. We look forward to working for you on any future projects."
Jenny R.
Mar 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
Everything went extremely well. I spoke with Tricia at 8am and she was very responsive and had servicemen come right away. By 8:50, James and Ben had arrived. They found the leak from my washing machine and I was shown pictures and video. Carpet was pulled back and the wet pad was ripped out. Drywall behind the washing machine was cut away. Wet baseboard moulding was taken off to dry. Mulitple fans and an enormous dehumidifer were placed around the basement. I am so happy I called A & D! They were all extremely knowledgeable, courteous, and professional. They kept me continally aprised of the situation to ease my worry. I highly recommend them!
Response from A & D Hydra Clean Inc
"Thank you for reviewing our services, It was a pleasure working for you."
Susan G.
Mar 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 5 more
Very well. Just took longer than expected, but would still hire again.
Response from A & D Hydra Clean Inc
"Thank you for reviewing our services and more importantly your patience with the work process."
Raymond H.
Mar 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 4 more
The team was prompt, professional, and courteous beyond words. They were highly consultative about the approach the fix, coordinated well with the other (plumbing) contractors to solve problems well. And they did a very high quality job.
LIZ D.
Mar 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 11 more
This is the secret nd time we have called A&D and we would again. They are prompt, knowledgeable, well supplied to do whatever needs to be done. They recommend what needs to be done and do it. The restoration has been excellent.
Response from A & D Hydra Clean Inc
"We were happy to be able to be of service again and appreciate your loyalty to our company."
Michael P.
Mar 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 15 more
A and D was extremely professional, timely and thorough. The work was done at the highest level. Every single member of the staff was a joy to work with.
Response from A & D Hydra Clean Inc
"Thank you for the words of praise. I will be sure and tell our Team members."
Marci M.
Mar 2018
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 16 more
A& D responded within ours of our Christmas Eve morning call. They had a team of workers who were knowledgeable, friendly, courteous, clean, and thorough. They communicated with us each step of the way and had all our questions answered and bases covered. One of their workers even came out on Christmas day to make adjustments on the equipment, as needed! Everyone we have worked with has been a pleasure. By the end of the process, we knew many of them by name! Highly recommend A&D!
Response from A & D Hydra Clean Inc
"Thank you for your words of appreciation. I will pass them onto our Team."
Licensing
Bonded
Insured
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FAQ
A & D Hydra Clean Inc is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
A & D Hydra Clean Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, A & D Hydra Clean Inc does not offer free project estimates.
No, A & D Hydra Clean Inc does not offer eco-friendly accreditations.
No, A & D Hydra Clean Inc does not offer a senior discount.
Yes, A & D Hydra Clean Inc offers emergency services.
Yes, A & D Hydra Clean Inc offers warranties.
A & D Hydra Clean Inc offers the following services: Flood & water damage remediation, pump-out & extraction, cleanup & dry-out of structure & contents, complete restoration residential & commercial, general contractor full reconstruction including water source identification & correction, sump pumps, plumbing, framing, carpeting, wood flooring, walls, ceilings, woodwork, painting, mold remediation, small fire restoration, steam cleaning of carpet & upholstery, sewage cleanup, ceramic floors, wall tile, basement & garage floors.
Large fire restoration, automobile detailing, hazardous waste removal or bio cleanup.