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SERVPRO of Western Lake County

Founded 2000 • With Angi since August 2010

4.4

(13) Verified Reviews

Description

24 Hour Emergency Services available for fire/smoke/water damage cleanup. Members of the Better Business Bureau, IICRC certified firm (Institute of Inspection, Cleaning Restoration Certification), EPA certified firm (Environmental Protection Agency), NADCA certified firm (National Air Duct Cleaners Association). IICRC trained with Master Water Restorers on staff. NADCA certified for ASCS (Air Systems Cleaning Specialist), CVI (Certified Ventilation System Inspector), and VSMR (Ventilation System Mold Remediator). OSHA compliant. Current industry standards and guidelines utilized in all phases of work. Used to working with homeowners property insurances. Major credit cards accepted. Pricing varies depending on services provided....

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When your basement is flooded, consistently damp, or just plain smells bad. When your toilets won’t flush, drains make strange sounds, or you’re fed up with the puddles in your yard that won’t dry up. When you’ve finally come to the conclusion that today is the day when you WILL take action and clean up that dirty, dangerous crawlspace. We’re here to help.  

Asbestos Testing, Asbestos Removal, Mold Mitigation, COVID-19 disinfecting, Cleaning services, and general home repairs.  

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Verified Reviews

A few reviews for this pro...
2.0

07/20/2018

Jeremy, the operations manager, came out to check out the mold in our attic in order to get us an estimate. He arrived at the time he was supposed to. He checked everything out for us and offered some tips on some things, which we really appreciated. He said he would get an estimate to us after he got back to his office and plugged things into his computer. After not hearing back from him over a w...

Description of Work
mold remediation in my attic

Category mold removal

5.0

03/04/2016

unknown

Description of Work
I had a serious dust problem, and called ServPro to get the ducts cleaned. They did a very thorough job. After they left, I noticed small pieces of insulation in the vents. I called them, and they came back the same day. One of the men went up in the attic and took pictures of the ductwork, which was duct board, not sheet metal. I was told that there was an opening between two sections, and the insulation was getting in through there. A very nice man named Jim got me in contact with a company that repairs duct board. Later, in February, ServPro came back and did a quick recleaning for no charge since I was still getting a little dust in my house. The dust, I think, was coming from the plaster around the vent covers, not the ducts themselves. The dust is getting recycled. ServPro was very good at what they did. I did have to wait for them to come the first time, and then they called to reschedule because they had to clean up after a fire. I understood, and was so happy when they finally came. I can breathe again in my own home.

Category carpet cleaners,remodeling,mold removal

2.0

07/07/2015

The initial work went fine. The two service people were helpful and did a fine job in drying and removing wet carpeting. The second part, the actual mold removal has been a problem. The office must be terribly disorganized as promised call backs and emails never occur. It really angers me to be told a return call is forthcoming and it never occurs. This has happened twice and a month in I still ca...

Description of Work
Service people came in and dried out and took out wet carpeting. They checked and found mold.

Category mold removal

5.0

11/08/2014

They were really good. The insurance company took care of it. They had to bring in fans.

Description of Work
We used Servpro to clean up from a pipe bursting.

Category water damage restoration

5.0

06/30/2014

They are emergency providers for water damage also. So we were rescheduled several times because of spring storms--a county administration building took precedence for a week, but that is understandable. Allen returns calls in a timely manner, even when the news isn't great (rescheduling). GREAT WORKERS!! Pam is an AWESOME worker!!! Very upfront, and very pleasant. Sam is a great worker--very deta...

Description of Work
We had had a blocked furnace duct, and even tho the furnace was fixed quickly, it still smoked every wall in the house. I had tried to wash some of the walls myself--don't do it!! They came and washed walls, woodwork, and ceiling fans for us. In June, they cleaned our carpets in the entire house!!

Category mold removal

    Services Offered

    Commercial & Residential Services Offered for the following areas: Fire/Smoke damage cleanup, Deodorization, Water damage extraction/drying/cleanup, Air Duct cleaning, Carpet/Upholstery cleaning, Death Scene cleanup, Mold Removal/Remediation, Construction cleanup, General whole-house spring cleaning.

    Services Not Offered

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    General Information
    Free Estimates
    Ask for Details
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes