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North Side Plumbing & Heating Co Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

North Side Plumbing is a locally owned, 3rd generation family business, serving the Ft Wayne and surrounding areas since 1929, providing plumbing repairs and bathroom remodeling.

Business highlights

96 years of trusted experience
Family Owned & Operated

Services we offer

Bathroom remodeling, faucets, toilets, vanities, garbage disposers, water heaters, water softeners, kitchen sinks, sump pumps, hot water heaters, gas lines, water services, leak detection, drain cleaning, frozen pipes

Services we don't offer

Forced air furnaces & air conditioning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 147 reviews

Andrew M.
10/2015
5.0
plumbing
  + -1 more
Couldn't have been happier, showed up promptly, got right to work, showed me the problem (even though I already knew what I did), and replaced it surprisingly fast. Honestly it was one of the best service calls I've had. Will not hesitate to use them in the future.
Description of Work: Replaced outside water faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Randy O.
08/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went great. David from North Side Plumbing & Heating arrived around 8:45. He attempted to remove the hose spliter from the outside faucet by hand but couldn't so he cut it off with a battery powered saw without damaging the existing faucet. He then repaired two inside lavatory faucets and left around 10:00. David's attitude was professional and friendly. I recommend North Side Plumbing & Heating and will certainly use them in the future.
Description of Work: Cut off hose spliter on outside faucet that had frozen in place and repaired two inside lavatory faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Kristine S.
04/2015
5.0
plumbing
  + -1 more
I had no issues. I think they're good. I think they're on the pricier side. They've been punctual and professional. They got the work done.
Description of Work: I used North Side Plumbing. They replaced faucets for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole K.
01/2015
5.0
plumbing
  + -1 more
Went great. I was thrilled that the company was able to fit me in on the same day that I called, and I felt confident about the quality of work provided, as well as the price (though it seemed high at first). I thought the job was done super fast, too. I will definitely use these guys again!
Description of Work: Repaired a dripping bath faucet and replaced a wall plate (?) behind the faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

CORA C.
01/2015
5.0
plumbing
  + -1 more
The service was excellent. The guy was very knowledgeable, very professional, and answered questions that we had. They were very prompt, they were right on, and he got right to work. I have already recommended them several times. They were very honest, very reasonable in price, and very professional.
Description of Work: We used North Side Plumbing. They corrected a gas line for the gas stove. They changed out some shower heads, and fixed a water leak in the bathroom. He also ran the copper pipe to go behind the refrigerator. The stove connection was put in wrong, and I had just gotten the house,so I was fixing things before I moved in. He said the stove connection was not up to code, so he went ahead and replaced it, and the refrigerator that they had before, did not have an ice maker in it, so he ran that for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tamara A.
12/2014
5.0
plumbing, water softeners
  + 0 more
Dean was very nice, I'd been getting lower and lower water pressure, and he fixed it quickly by changing my water filter. I'm new to running a household, so he also showed me how to change the filter myself next time, talked to me about replacing the o-ring in the near future, and answered a couple of questions about my water softener. He was quite pleasant, and I'll definitely call North Side Plumbing next time I need a plumber.
Description of Work: Fixed my low water pressure by changing the water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sarai S.
09/2014
5.0
drain cleaning, plumbing, wells
  + 1 more
He arrived promptly and we went straight down to show him the sump pump. He told us what the issue was (the design of the sump pump causes the level to get stuck in the up position sometimes - ours had been getting stuck and running for hours when we weren't home, so we'd unplugged it) and that it did not necessarily need to be replaced. We discussed different types of sump pumps and asked him to put in a new one for us that was made differently so the lever would not get stuck. We own a dog, and we had him close the door to the basement while he worked and knock on the door if he needed to come up to get equipment from his truck so we could take the dog outside. He was very pleasant about this. When he was finished, he took us down and explained how the new one worked, showed us the back up plug, and said he'd leave the old one in case there was some sort of emergency and we had to use it again. He also secured some plumbing that was next to the sump pump and made it much sturdier. I'm sorry I didn't get his name, but whenever we've used North Side, we've always had good service and they've never tried to sell us something we didn't need.
Description of Work: We scheduled an appointment for him to look at our sump pump and give us an estimate on how much it would cost to get a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon W.
09/2014
2.0
plumbing
  + -1 more
I just had trouble with them. I wouldn't recommend them to anybody. I think price was a little steep. There is so much they did to my crawl space.
Description of Work: Inspected plumbing system. Got into crawl space, cannot find cross connection found hard water line heating outside and faucet in front of the house. Recommended draining heater and replacing anode rod.

Rating CategoryRating out of 5
quality
1.0
value
2.0

$186.5

Response from North Side Plumbing & Heating Co Inc
After working with Mrs. [member name removed] it was evident that she had some issues; to be kind and show respect we will only say that our technicians did an excellent job of diagnosing and correcting her plumbing problems and the charge was more than fair. We do not think we deserve this negative mark and are disappointed that Angie's List would include this review knowing the issue.

Milton K.
07/2014
5.0
plumbing
  + -1 more
Called earlier in the week and scheduled for the plumber. The service department I spoke with said that they would call 30 minutes ahead of time to insure that someone was home. They called and the plumber arrived ahead of time - nice experience! Plumber was nicely dressed, very polite and well spoken, and professional in all of his dealings. He assessed the issue with the faucet, explained what he was going to do, and went to work. He showed me all the internal parts of the faucet and explained how the anti-freeze mechanism worked and what the problem was. He had it fixed in about 45 minutes. It no longer leaks and I don't have to worry about it freezing this coming winter which was my biggest issue.
Description of Work: Fixed a leaking outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Michael S.
07/2014
5.0
plumbing
  + -1 more
Everything went very well. They were slightly late (15-30 minutes) for both the appointment to give the estimate and the actual work but that wasn't a problem for me. The work was professionally completed in a few hours and the plumber (John) cleaned up well before leaving.
Description of Work: They replaced a closet flange in the basement bathroom. This required chipping away tile and concrete to remove existing flange, re-installing new flange, filling with quick set concrete, and re-installation of stool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Greg K.
05/2014
1.0
plumbing
  + -1 more
NO CALL NO SHOW. WHEN I CALLED OFFICE TO SEE WHY NO CONTACT OR CALL, OPERATOR WAS RUDE AND NASTY. SHE SAID PLUMBER HAD CALL TO COMMERCIAL ACCOUNT, WHICH I GUESS MEANS PRIORITY. HOWEVER, I THINK A CALL TO INFORM ME WAS IN ORDER. I GOT NO SUCH CALL AND WASTED 4 HOURS OF MY TIME WAITING FOR A PLUMBER WHO NEVER SHOWED UP OR CALLED TO SAY THAT HE WOULDN'T BE SHOWING UP! I FOUND ANOTHER PLUMBER WHO WAS ON TIME AND FAIR.
Description of Work: CALLED FOR SERVICE ESTIMATE. DATE AND TIME SET WITH 4 HOUR WINDOW.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Stephen R.
05/2014
4.0
plumbing
  + -1 more
The service tech notified me that the previous owner had installed a standard water heater illegally not to code and that he could not install a standard water heater due to side venting. He indicated this was a dangerous situation in terms of buildup of Carbon Monoxide in our house. Standard water heaters need a roof vent. Side vent setup needs powered vent type of water heater. This change upped the price from 900 to 1650. All this is okay. However, when he installed the water heater, he only completed the incoming plumbing connection before turning the water on. This cause water to spray over an 8 foot semicircle for approximately 5 minutes soaking nearby luggage, toys, tools and wood. The water heater is in a storage area of our basement. I then had to quickly throw everything out into another area of the basement to dry and quickly separate multiple toys/tools/parts from each other and scatter them across a dry floor in order to avoid damage/rust/mold. The service tech helped a very little with carrying the things out. Even though he apologized for his mistake, there was no consideration from North Side Plumbing for this mess, nor was their even an acknowledgment from the company apologizing for the service technician's error. One bright spot....the previous water heater I was lighting sometimes daily. This new water heater I have not touched since installation.
Description of Work: Replaced bad Whirlpool standard water heater with A.O Smith 50 Power Vent water heater.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,650

Karen M.
05/2014
5.0
plumbing
  + -1 more
I was very happy with the outcome. They were very thorough and professional. They were booked for the next few days, but because of my situation they came the same day. I am very grateful. They had been recommended to me by another person and I also checked Angie's list before calling.
Description of Work: I had 2 other plumbers, and they charged me but did not find or fix the problem. They did not know what to do with an unusual problem. The first plumber said the plumbing did not need to be roto-rooted, and didn't know what the problem was. The second plumber cut off a pipe and capped that did not need to be. Northside discovered that I had roots blocking my sewer and roto-rooted them away. They also discovered that the seal on an electrical line that came out of my basement to my garage was broken and that was why I was getting water in the basement. They were very helpful an explained the problems in full so I understood. I don't know the price yet as they are sending me the bill..

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary-Lynn F.
05/2014
5.0
plumbing
  + -1 more
arrived at promised time and divided up projects and went to work.
Description of Work: Two plumbers were sent out as I had multiple jobs. First was outside faucet would not stop dripping-it was fixed and attached to siding which was how it should have been in first place. second shower wouldn't stop dripping-fixed. Mast toilet needed to be reset and new wax ring. The major problem was a cracked drainage soil pipe from kitchen sink running under/in floor boards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Stephen W.
04/2014
5.0
plumbing
  + -1 more
I have used Northside in the past, and have been pleased with their work. This time was no different. The plumber arrived at the appointed time and was very professional and courteous. Due to my work schedule, I was unable to be at home during the repair and had absolutely no concerns about leaving the plumber alone in my home. The plumbers I have dealt with from Northside have always been honest and trustworthy. I had two sets of faucets that needed new washers. This was a very difficult repair because the handles were extremely calcified and corroded. I have no idea how the plumber was able to remove them. I also had a broken pipe in the garage that needed repair. All the jobs were completed flawlessly. It was great to come home and find faucets that worked like they are supposed to. My only area of dissatisfaction was with the amount of time it took to schedule the appointment. I left a request for service here on Angie's list, but after 3 days, had received no reply from Northside. When I called the shop directly, the person who handles requests from Angie's List was not available. It took 2 days and 4 calls to before I could speak with the right person to schedule the appointment. Thankfully, they were able to work me in the schedule at a convenient time. My recommendation is: Don't leave a message for them here on Angie's list. The account is apparently not monitored on a regular basis. Call them directly. Once you get an appointment, you won't be dissatisfied with the service.
Description of Work: Replaced washers in two sets of bathroom faucets (tub/shower and stand-alone shower). Also repaired a broken pipe in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$365

Randy M.
03/2014
5.0
water heater repair
  + -1 more
I called at 8:00 AM and he was able to schedule an appointment at 9:30 to replace the water heater. I would use the company again.
Description of Work: Replaced 16 year old 50 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Craig K.
02/2014
5.0
wells
  + -1 more
We went with top of line system since we have nice finished basement.
Description of Work: Replaced pump and installed new back up system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Melissa S.
12/2013
5.0
water heater repair
  + -1 more
Very responsive! Worked around my work schedule for me. Called me ahead of arrival, which is a plus for me. Matt was very friendly and professional. Replaced the part and discussed the general condition of the water heater. He answered all my many questions with what would be best for me and not to sell me something. Great service. I have used them for a different issue for my shower and it was the same great service.
Description of Work: Water heater was not working. Came and replaced a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Douglas C.
12/2013
5.0
home remodeling, plumbing
  + 0 more
I had problems installing new faucet fixtures in my kitchen (couldn't get the old ones out). I called North Side Plumbing and Heating for assistance at approximately 11:00am. Two hours later, my new faucet fixtures were installed. That's awesome service, at a fair price. They're at the top of my list for plumbing and/or heating services in the future. Great job!
Description of Work: I used NORTH SIDE PLUMBING AND HEATING CO INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Francis & Avis F.
11/2013
5.0
plumbing
  + -1 more
We can't say enough good things about North Side Plumbing and Heating Company.. When we had an emergency need, they responded very quickly. Their work was done quickly and efficiently. They are prompt as well. We have had two different service men on two different occasions and both were very efficient, professional, and courteous. We would like to give them an A+ rating!
Description of Work: Found source of leaking problem in our upstairs bathroom; replaced damaged pipe; discovered large crack on toilet and advised us on choosing a new one which he installed. Previously we had to have a new faucet in our kitchen and that was well handled as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Rita B.
09/2013
5.0
plumbing
  + -1 more
It went very well and we were pleased.
Description of Work: They repaired a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gloria Goguen & A.
09/2013
5.0
plumbing
  + -1 more
They were very accomodating. The price was good. They were very professional. I've used them a few times.
Description of Work: They did a sump pump replacement. They also did some work on one of our toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

molly B.
07/2013
5.0
plumbing
  + -1 more
It has been several months and I still love all the work. All total it was only 4 days of work.
Description of Work: I had the main shut off valve to my home replaced, a new water heater installed, vinyl flooring and tile installed in 2 bathrooms, 2 toilets installed, 2 bathroom sinks (one pedestal and one cabinet), and one shower valve replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kevin B.
07/2013
5.0
water heater repair
  + -1 more
They were extremely professional and were very quick to come out to my home. They are good people and I would have them in my home again. They were first class.
Description of Work: I purchased a hot water heater from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Natalie K.
07/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
They were fine and everything was good. They were polite and did a good job. They came out on a Saturday to install the water heater.
Description of Work: I have used North Side Plumbing & Heating Co Inc. They installed a water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

2234 N Clinton St, Fort Wayne, IN 46805

http://www.northsideplumbingfw.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
PC19400112
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Natural Gas Lines

FAQ

North Side Plumbing & Heating Co Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

North Side Plumbing & Heating Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, North Side Plumbing & Heating Co Inc offers free project estimates.
Yes, North Side Plumbing & Heating Co Inc offers eco-friendly accreditations.
No, North Side Plumbing & Heating Co Inc does not offer a senior discount.
No, North Side Plumbing & Heating Co Inc does not offer emergency services.
Yes, North Side Plumbing & Heating Co Inc offers warranties.
North Side Plumbing & Heating Co Inc offers the following services: Bathroom remodeling, faucets, toilets, vanities, garbage disposers, water heaters, water softeners, kitchen sinks, sump pumps, hot water heaters, gas lines, water services, leak detection, drain cleaning, frozen pipes
Forced air furnaces & air conditioning.

Contact information

2234 N Clinton St, Fort Wayne, IN 46805

http://www.northsideplumbingfw.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed