We are a female owned business, with over 13 years cleaning and business experience. We offer fair competitive rates, personal cleaning. We give specials for seniors, and new moms. And are featured on Coupons4indy.com for monthly cleaning specials.
Business highlights
15 years of trusted experience
Services we offer
We offer home, commercial, party clean-up,and move in/move out cleaning services. we also will do some errands. We use custom blended safe ALL NATURAL product, state of the art tools; and cleaning techniques.
Victim of same Groupon ripoff only with a twist. The Groupon deal said, "includes two professional cleaners for three hours." We thought that meant 6 hours of cleaning. Only Sparkling Tiffany's said 2 days before they came that it meant 2 cleaners for 1 1/2 hours each and that was how Groupon said they had to list it. Also, it took us from June to October to get on their schedule after several rescheduling episodes. The two ladies who showed up were pleasant and worked steadily. But slowly and accomplished about half of what I could have done on my own in that time period. Essentially they each spent an hour on a single bathroom each and then the floor was not particularly well cleaned. Then they rushed through cleaning the 2 bedrooms and great room and did a halfway job of them and never got to the kitchen at all. Such was my $279 value for $89.
Description of Work: General house cleaning
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$89
Response from Sparkling Tiffany's Home Cleaning Service
The groupon run clearly stated it was for "MAN HOURS" of cleaning, so if a person purchased a cleaning for 3 hours and there are 2 people 3 people an so on time is divided according, a 3 hour cleaning would be 1.5 hours of cleaning time which is what this client purchased. Plus this is explained to all clients at the time of scheduling, if changes was made, and the day before when they were called to re-confirm cleaning days and times. So there was not gimmick or scamming done to this client or the other 200 Groupon customers we were please to serve.Yes its true it took several day and even months in some cases to schedule clients based on our current client schedule, Groupons sold and their schedule and as the coupon stated all services were based on schedule availability and understood by the purchaser when reading the detailed information contained in the coupon. Our staff maintains a level of excellence, and yes they are quick, pleasant and effective. Our usual practice is to make walk through estimates with our clients in order to serve their needs and desires in order to give a proper cleaning;however with the awesome response we received from Groupon this was not possible due to the combination of current scheduling; so we explained in detail the timing, services offered and cleaning to each customer what they would receive prior to coming out, We notified them that we do a detailed top to bottom cleaning without up-charges as some other companies do and that takes more time;especially for a first-time cleaning no matter how clean a persons home is. So yes the girls took the time need to do a complete the job with excellence instead of a basic cleaning within the time allotted and purchased by the client.
linda B.
06/2012
1.0
house cleaning
+ -1 more
.
Description of Work: It was supposed to be a groupon special get-aquainted deal, within 20 miles radius of their base. The first date was set up for June 9 but within 2 days, someone called . She said the computer had scheduled too many for that date and could I reschedule. I rescheduled for June 14 and double checked that I was in their area, since it was very close. This was in May. June 11, someone called, left a message, and again said computer had scheduled too many and since I was out of their area, I could reschedule but not until after July 16. When I called back I left a message that I did not appreciate being rescheduled twice and I was within their area if travel was not via interstate and I would try to get my money back. Groupon just wanted to give me credit and after arguing they said they would return the money to my account (but I would not see it for 6 to 8 weeks) At this point I informed woman from Sparkling Tiffany's I would not be rescheduling.
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Ceiling Fans,
Errands,
Closets,
Blind Cleaning
FAQ
Sparkling Tiffany's Home Cleaning Service is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Sparkling Tiffany's Home Cleaning Service accepts the following forms of payment: Discover,MasterCard,PayPal,Visa
Yes, Sparkling Tiffany's Home Cleaning Service offers free project estimates.
Yes, Sparkling Tiffany's Home Cleaning Service offers eco-friendly accreditations.
No, Sparkling Tiffany's Home Cleaning Service does not offer a senior discount.
No, Sparkling Tiffany's Home Cleaning Service does not offer emergency services.
No, Sparkling Tiffany's Home Cleaning Service does not offer warranties.
Sparkling Tiffany's Home Cleaning Service offers the following services: We offer home, commercial, party clean-up,and move in/move out cleaning services. we also will do some errands. We use custom blended safe ALL NATURAL product, state of the art tools; and cleaning techniques.