About us
Why Plan: B Cleaning? Because you were plan ‘A’ but then life happened and let's face it, your time is precious. That's where we come in. We do the cleaning so you can do more of what you love. Plan: B Cleaning is a locally owned and operated residential cleaning company. Our detailed cleaning is what sets us apart from the competition. Our desire to love our clients like family just puts us over the edge. Our Mission Statement Says It All: Intentionally driven to make a mark on the world by crossing over the threshold of home and heart.
Business highlights
Women owned and operated
12 years of experience
Services we offer
Whole or partial house cleaning for occasional, weekly, bi-weekly, monthly, seasonal, move-in, or move-out. Also consider us for prep and cleanup of home parties.
Services we don't offer
Windows, carpet cleaning (ie shampooing)
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
- CreditCard
Our recent projects
- 5
Assorted photos uploaded by Plan: B Cleaning
Reviews
4.954 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 2% | ||
| 4% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 54 reviews
JOANN T.
Apr 2023
House Cleaning
All the different cleaners that have come to my house have done a nice job. They follow my requests and respect my property.
Response from Plan: B Cleaning
"Thank you so much for the kind review. We're glad that we're going a great job serving you!"
JOANN T.
Feb 2023
House Cleaning
I am assigned the same two house cleaners who come once a month. They know my home and what needs to be done. I give them a list each time so they clean whatever is on the list. The office staff are helpful and scheduling ahead is necessary. It works fine.
Response from Plan: B Cleaning
"Thank you so much for the review! We're so glad you're happy with the service and how the monthly team is able to get through your list."
JOANN T.
Sep 2022
House Cleaning, Ceramic Tile Service
Great cleaning company! Well organized so you get the same cleaner each time, if you wish. Scheduling and phone contact is easy. Cost depends on the size of your home and the chores requested.
Response from Plan: B Cleaning
"Thank you so much [Member Name Removed] ❤️"
Caitlin D.
May 2022
House Cleaning
Olivia did a wonderful job and did a very thorough clean of the entire home. Hope to have her again!
Response from Plan: B Cleaning
"Thank you for your kind words, [Member Name Removed]! We're so happy to hear that Olivia did a great job and that you were pleased with her work. We hope you'll have her back again soon. Thank you for choosing Plan: B Cleaning!"
Susan G.
Jan 2022
House Cleaning
I have been very impressed with Plan B. Their customer service is fantastic, prices are very reasonable and their cleaning crews do a wonderful job.
Response from Plan: B Cleaning
"Thank you for the kind review. We really appreciate it!"
Rockford P.
Dec 2021
House Cleaning
Plan: B did a great job cleaning our house. The estimation process and pre-work before the job went very smoothly and was very thorough. When they arrived I didn't have to worry about anything. I showed them around the house and they got to work. I look forward to having them come on a regular basis.
Response from Plan: B Cleaning
"Thank you for the wonderful review. We're glad you're pleased with our service and we look forward to serving you in the future! :-)"
Jesika M.
Dec 2021
House Cleaning
It was fresh, all of my floors were perfectly cleaned, & my bathrooms were spotless. It was a like a weight lifted off of my shoulders when I walked in my home after they cleaned. Communication was kind, friendly, prompt and I am a very happy customer!
Response from Plan: B Cleaning
"Thank you so much for the wonderful review! We're so glad we were able to help take a burden off your shoulders. :-)"
Kate H.
Nov 2021
House Cleaning
We had a great experience with our cleaning team. On time, profaned the house looks great. We’ll stick with them for now!
Response from Plan: B Cleaning
"Thank so much! We're glad you had a great experience and look forward to many more. :)"
Dan T.
Nov 2021
House Cleaning
We've found Plan B to be very thorough in following through with our guidance on specific trouble spots in our house. They keep notes and make sure to refer to them each return visit. I appreciate their ability to communicate clearly and responsively... that's been a problem for us with other cleaning services. Online scheduling and confirmations makes working with them a breeze too. The place sparkles after they've been here!
Response from Plan: B Cleaning
"Thank you so much. It's a pleasure helping to serve your family!"
Jackie A.
Nov 2021
House Cleaning, Ceramic Tile Service
Plan B cleaning is excellent! We receive good communication on timing, extra cleaning accomplished, and details about our visit each time. We couldn't be happier with this cleaning service.
Response from Plan: B Cleaning
"Thank you so much! ❤️"
Tom W.
May 2021
House Cleaning, Ceramic Tile Service
They are excellent. We used them a few years ago for a while and then decided to try to clean our house on our own. Bad idea! After finally bringing them back, I wish I had done it sooner. They are super nice, extremely thorough, reliable, and worth the money. Would highly recommend them.
Response from Plan: B Cleaning
"Thanks so much. We're so happy to have you back!"
Kristen C.
Feb 2021
House Cleaning
Plan B is AMAZING!!! The company is so professional and consistent. I trust the cleaners that come each month. I have had Plan B as my house cleaner for many years now, and HIGHLY recommend them.
Response from Plan: B Cleaning
"Thank you for allowing us to serve your family and sharing your experience with others!"
Rico T.
Feb 2021
House Cleaning
I hired Plan B cleaning last month and it's been one of the best decisions I've made this year. They start off with a consult and discuss all the details. Ben came to my house with his mask on and he walked me through his crew's processes. He let me take him on a tour to talk about all the problem areas in my house so that my clean was exactly what I wanted. He wasn't pushy or salesman-like which I greatly appreciated. I felt like he listened to me. The first clean was A LOT of hard work. Dezaree and Alana were my first cleaners. My husband let them in and they worked tirelessly getting our first clean done. I had discolored handrails and doors from constant traffic that they cleaned thoroughly. My master bathroom looked so much better after they dusted and cleaned. My sink was cleaned well and I could tell they cleaned behind some things to get the nooks and crannies. Everything in the house was shiny and it simply looked great. They were good with my dogs, too! I especially like that they ask me how the cleaning was after each clean. I get phone texts and emails from them notifying me of the upcoming clean. They communicate well. Debbie is who I spoke to on the phone and she's very nice. It was worth every penny. I just had my second clean yesterday (same 2 cleaners). Same excellent results. I highly recommend Plan B cleaning!
Response from Plan: B Cleaning
"Oh thank you so much! This review warms our hearts!!!"
Scott V.
Jan 2021
House Cleaning
Using a cleaning service was a new experience for us. Our cleaning crew was very kind and patient with us. We had to make several last minute decisions and it never phased our team. They even went above and beyond to try and scrape "sticky tack" off the walls in our son's room left behind from his posters. We were so impressed that we will most likely be signing up for a recurring service after we purchase a new home.
Response from Plan: B Cleaning
"Thank you for the great review! We're so happy that we were able to serve you. :-)"
Edward H.
Dec 2020
House Cleaning
Excellent! I have used Plan B: Cleaning for over two years and can highly recommend their services. I have found the cleaning techs to be professional, thorough, ask for anything new needing to be done, responsive to whatever I need cleaned and polite.
Response from Plan: B Cleaning
"Thanks! We look forward to many more years of providing you excellent service!"
Connie F.
Oct 2020
House Cleaning
Everything went extremely well. They did a fantastic job cleaning- my house looked great and smelled great after they were finished. Very hard working and didn’t miss a thing.
Response from Plan: B Cleaning
"Thanks so much for the kind review! I'm so glad we were able to serve you!"
Debra C.
Oct 2020
House Cleaning
Very well. Always professional and friendly. Have always been very pleased with their work. Would not hesitate to recommend them.
Response from Plan: B Cleaning
"[Member Name Removed], thank you for the review. It's a pleasure serving you!"
Sierra V.
Oct 2020
House Cleaning
The team is always friendly, thorough but quick, and does an excellent job! I never thought our family would be able to afford to have a housecleaner, but their rates are super competitive and it has been such a stress reliever to have our house clean. Even though I'm working from home now, we continued our services to support the company and I have no regrets because I can see what an impact a clean home has on our health and overall happiness!
Response from Plan: B Cleaning
"Thanks so much [Member Name Removed]! We're so glad we get to serve your family."
Teri F.
Oct 2020
House Cleaning
Plan B literally was my “plan b”. After a very disappointing experience with another cleaning service, my search led me to Ben and Plan B. From scheduling to quality checks after services, everything deserves an A++. So happy I’ve found Plan B.
Response from Plan: B Cleaning
"Thank you [Member Name Removed]! We're so glad we could serve you."
Shannon G.
Aug 2020
House Cleaning
It went so amazing! They were able to quickly schedule and come out the week I was in town visiting. My in laws struggle with mobility and the house was a disaster! Hats off to the team at Plan B for making the house so nice and clean. They arrived on time and did a wonderful job. The staff was pleasant. I would use them again if I was in the area (we live out of town). Thank you to the Plan B team for the great job and fast response! Was very happy and impressed!
Response from Plan: B Cleaning
"We're so glad we could help! Thank you for allowing us to help. :-)"
Caren L.
Dec 2019
House Cleaning
Very inconsistent quality depending on the crew you had that week
Response from Plan: B Cleaning
"Oh no! We're so sorry you had this experience. As you can imagine we want each cleaning to be consistent and done with great quality. We're going to take a look at your account and give you a call to discuss so we can make sure we get things back on track. Thank you for taking the time to post your feedback."
Erin E.
Oct 2019
House Cleaning
Awesome! They even did the tops of doors and ceiling fans etc. I am super impressed.
Response from Plan: B Cleaning
"Thanks so much! We’re so happy to serve you. We look forward to helping you again in the future."
Marcia C.
Sep 2019
House Cleaning
Initially, I was happy with the cleaning until I found a few things that were missed. So, I called the office and they sent another crew to take care of it. I am very happy with Plan B. My house feels good and looks beautiful!
Jessica T.
Sep 2019
House Cleaning
it went great. we have hired plan b several times to do an occasional deep clean. the girls that come are really nice and always very detailed.
Response from Plan: B Cleaning
"Thanks so much [Member Name Removed]!"
Liza F.
Jul 2019
House Cleaning
Went very well. Professional and pleasant people at the house. Job thoroughly done. Very pleased with the results.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Plan: B Cleaning is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Plan: B Cleaning accepts the following forms of payment: Check, CreditCard
Yes, Plan: B Cleaning offers free project estimates.
Yes, Plan: B Cleaning offers eco-friendly accreditations.
No, Plan: B Cleaning does not offer a senior discount.
No, Plan: B Cleaning does not offer emergency services.
Yes, Plan: B Cleaning offers warranties.
Plan: B Cleaning offers the following services: Whole or partial house cleaning for occasional, weekly, bi-weekly, monthly, seasonal, move-in, or move-out. Also consider us for prep and cleanup of home parties.
Windows, carpet cleaning (ie shampooing)