Plan: B Cleaning

Founded 2013 • With Angi since July 2013

Why Plan: B Cleaning? Because you were plan ‘A’ but then life happened and let's face it, your time is precious. That's where we come in. We do the cleaning so you can do more of what you love. Plan: B Cleaning is a locally owned and operated residential cleaning company. Our detailed cleaning is what sets us apart from the competition. Our desire to love our clients like family just puts us over the edge. Our Mission Statement Says It All: Intentionally driven to make a mark on the world by crossing over the threshold of home and heart.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Women Owned & OperatedWomen Owned & Operated
Wears MaskWears Mask

Images

You'll just want to hug your home when we're done.A Service Provider's profile imageA Service Provider's profile image

Amenities

Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
Yes
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(55) Verified Reviews

Ratings Distribution

5

52

4

1

3

2

2

0

1

0

Rating Details

Price
4.7
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

house cleaning (55)tile installation (4)
Showing 1-25 of 55 reviews
JOANN T.
5.0
04/21/2023
All the different cleaners that have come to my house have done a nice job. They follow my requests and respect my property.
Description of Work
General house cleaning of all rooms. Approx.2hrs on one day each month.
Category
house cleaning
Cost
$160
Hire Again?
Yes

Service Provider Response

Thank you so much for the kind review. We're glad that we're going a great job serving you!
JOANN T.
5.0
09/27/2022
I am assigned the same two house cleaners who come once a month. They know my home and what needs to be done. I give them a list each time so they clean whatever is on the list. The office staff are helpful and scheduling ahead is necessary. It works fine.
Description of Work
Cleaned my house, including floors, vacuuming carpet, dusting furniture, two bathrooms and a large kitchen.
Category
house cleaning
Cost
$160
Hire Again?
Yes

Service Provider Response

Thank you so much for the review! We're so glad you're happy with the service and how the monthly team is able to get through your list.
JOANN T.
5.0
09/27/2022
Great cleaning company! Well organized so you get the same cleaner each time, if you wish. Scheduling and phone contact is easy. Cost depends on the size of your home and the chores requested.
Description of Work
House cleaning
Category
ceramic tile, house cleaning
Hire Again?
Yes

Service Provider Response

Thank you so much [Member Name Removed] ❤️
Caitlin D.
5.0
05/04/2022
Olivia did a wonderful job and did a very thorough clean of the entire home. Hope to have her again!
Description of Work
Monthly housecleaning
Category
house cleaning
Cost
$200
Hire Again?
Yes

Service Provider Response

Thank you for your kind words, [Member Name Removed]! We're so happy to hear that Olivia did a great job and that you were pleased with her work. We hope you'll have her back again soon. Thank you for choosing Plan: B Cleaning!
Harry G.
5.0
01/21/2022
I have been very impressed with Plan B. Their customer service is fantastic, prices are very reasonable and their cleaning crews do a wonderful job.
Description of Work
House Cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you for the kind review. We really appreciate it!
Rockford P.
5.0
12/17/2021
Plan: B did a great job cleaning our house. The estimation process and pre-work before the job went very smoothly and was very thorough. When they arrived I didn't have to worry about anything. I showed them around the house and they got to work. I look forward to having them come on a regular basis.
Description of Work
Establishing ongoing cleaning services
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you for the wonderful review. We're glad you're pleased with our service and we look forward to serving you in the future! :-)
Jesika M.
5.0
12/07/2021
It was fresh, all of my floors were perfectly cleaned, & my bathrooms were spotless. It was a like a weight lifted off of my shoulders when I walked in my home after they cleaned. Communication was kind, friendly, prompt and I am a very happy customer!
Description of Work
A routine cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you so much for the wonderful review! We're so glad we were able to help take a burden off your shoulders. :-)
Kate H.
5.0
11/26/2021
We had a great experience with our cleaning team. On time, profaned the house looks great. We’ll stick with them for now!
Description of Work
House cleaning / initial deep clean
Category
house cleaning
Cost
$375
Hire Again?
Yes

Service Provider Response

Thank so much! We're glad you had a great experience and look forward to many more. :)
Dan T.
5.0
11/22/2021
We've found Plan B to be very thorough in following through with our guidance on specific trouble spots in our house. They keep notes and make sure to refer to them each return visit. I appreciate their ability to communicate clearly and responsively... that's been a problem for us with other cleaning services. Online scheduling and confirmations makes working with them a breeze too. The place sparkles after they've been here!
Description of Work
House cleaning
Category
house cleaning
Cost
$240
Hire Again?
Yes

Service Provider Response

Thank you so much. It's a pleasure helping to serve your family!
Jackie A.
5.0
11/13/2021
Plan B cleaning is excellent! We receive good communication on timing, extra cleaning accomplished, and details about our visit each time. We couldn't be happier with this cleaning service.
Description of Work
House Clean
Category
ceramic tile, house cleaning
Hire Again?
Yes

Service Provider Response

Thank you so much! ❤️
Tom W.
5.0
05/21/2021
They are excellent. We used them a few years ago for a while and then decided to try to clean our house on our own. Bad idea! After finally bringing them back, I wish I had done it sooner. They are super nice, extremely thorough, reliable, and worth the money. Would highly recommend them.
Description of Work
House Cleaning
Category
ceramic tile, house cleaning
Hire Again?
Yes

Service Provider Response

Thanks so much. We're so happy to have you back!
Kristen C.
5.0
02/06/2021
Plan B is AMAZING!!! The company is so professional and consistent. I trust the cleaners that come each month. I have had Plan B as my house cleaner for many years now, and HIGHLY recommend them.
Description of Work
House cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you for allowing us to serve your family and sharing your experience with others!
Rico T.
5.0
02/05/2021
I hired Plan B cleaning last month and it's been one of the best decisions I've made this year. They start off with a consult and discuss all the details. Ben came to my house with his mask on and he walked me through his crew's processes. He let me take him on a tour to talk about all the problem areas in my house so that my clean was exactly what I wanted. He wasn't pushy or salesman-like which I greatly appreciated. I felt like he listened to me. The first clean was A LOT of hard work. Dezaree and Alana were my first cleaners. My husband let them in and they worked tirelessly getting our first clean done. I had discolored handrails and doors from constant traffic that they cleaned thoroughly. My master bathroom looked so much better after they dusted and cleaned. My sink was cleaned well and I could tell they cleaned behind some things to get the nooks and crannies. Everything in the house was shiny and it simply looked great. They were good with my dogs, too! I especially like that they ask me how the cleaning was after each clean. I get phone texts and emails from them notifying me of the upcoming clean. They communicate well. Debbie is who I spoke to on the phone and she's very nice. It was worth every penny. I just had my second clean yesterday (same 2 cleaners). Same excellent results. I highly recommend Plan B cleaning!
Description of Work
I needed 2x a month cleaning - the whole house minus a few spare bedrooms.
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Oh thank you so much! This review warms our hearts!!!
Scott V.
5.0
01/23/2021
Using a cleaning service was a new experience for us. Our cleaning crew was very kind and patient with us. We had to make several last minute decisions and it never phased our team. They even went above and beyond to try and scrape "sticky tack" off the walls in our son's room left behind from his posters. We were so impressed that we will most likely be signing up for a recurring service after we purchase a new home.
Description of Work
House cleaning to prepare for sale
Category
house cleaning
Cost
$400
Hire Again?
Yes

Service Provider Response

Thank you for the great review! We're so happy that we were able to serve you. :-)
Edward H.
5.0
12/10/2020
Excellent! I have used Plan B: Cleaning for over two years and can highly recommend their services. I have found the cleaning techs to be professional, thorough, ask for anything new needing to be done, responsive to whatever I need cleaned and polite.
Description of Work
Regular house cleaning dusting, floors vacuumed and mopped, bathrooms, kitchen
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thanks! We look forward to many more years of providing you excellent service!
Connie F.
5.0
10/28/2020
Everything went extremely well. They did a fantastic job cleaning- my house looked great and smelled great after they were finished. Very hard working and didn’t miss a thing.
Description of Work
House cleaning
Category
house cleaning
Cost
$175
Hire Again?
Yes

Service Provider Response

Thanks so much for the kind review! I'm so glad we were able to serve you!
Debra C.
5.0
10/28/2020
Very well. Always professional and friendly. Have always been very pleased with their work. Would not hesitate to recommend them.
Description of Work
House cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

[Member Name Removed], thank you for the review. It's a pleasure serving you!
Sierra V.
5.0
10/27/2020
The team is always friendly, thorough but quick, and does an excellent job! I never thought our family would be able to afford to have a housecleaner, but their rates are super competitive and it has been such a stress reliever to have our house clean. Even though I'm working from home now, we continued our services to support the company and I have no regrets because I can see what an impact a clean home has on our health and overall happiness!
Description of Work
Housecleaning
Category
house cleaning
Cost
$140
Hire Again?
Yes

Service Provider Response

Thanks so much [Member Name Removed]! We're so glad we get to serve your family.
Teryl F.
5.0
10/03/2020
Plan B literally was my “plan b”. After a very disappointing experience with another cleaning service, my search led me to Ben and Plan B. From scheduling to quality checks after services, everything deserves an A++. So happy I’ve found Plan B.
Description of Work
General housecleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed]! We're so glad we could serve you.
Shannon G.
5.0
08/25/2020
It went so amazing! They were able to quickly schedule and come out the week I was in town visiting. My in laws struggle with mobility and the house was a disaster! Hats off to the team at Plan B for making the house so nice and clean. They arrived on time and did a wonderful job. The staff was pleasant. I would use them again if I was in the area (we live out of town). Thank you to the Plan B team for the great job and fast response! Was very happy and impressed!
Description of Work
One time clean for my in laws
Category
house cleaning
Cost
$280
Hire Again?
Yes

Service Provider Response

We're so glad we could help! Thank you for allowing us to help. :-)
caren L.
3.0
12/23/2019
Very inconsistent quality depending on the crew you had that week
Description of Work
Housecleaning every two weeks
Category
house cleaning

Service Provider Response

Oh no! We're so sorry you had this experience. As you can imagine we want each cleaning to be consistent and done with great quality. We're going to take a look at your account and give you a call to discuss so we can make sure we get things back on track. Thank you for taking the time to post your feedback.
Erin E.
5.0
10/25/2019
Awesome! They even did the tops of doors and ceiling fans etc. I am super impressed.
Description of Work
General cleaning
Category
house cleaning
Cost
$175
Hire Again?
Yes

Service Provider Response

Thanks so much! We’re so happy to serve you. We look forward to helping you again in the future.
Marcia C.
5.0
09/17/2019
Initially, I was happy with the cleaning until I found a few things that were missed. So, I called the office and they sent another crew to take care of it. I am very happy with Plan B. My house feels good and looks beautiful!
Description of Work
Deep cleaning of whole house
Category
house cleaning
Cost
$224
Hire Again?
Yes
Jessica T.
5.0
09/04/2019
it went great. we have hired plan b several times to do an occasional deep clean. the girls that come are really nice and always very detailed.
Description of Work
deep cleaning
Category
house cleaning
Hire Again?
Yes

Service Provider Response

Thanks so much [Member Name Removed]!
Liza F.
5.0
07/29/2019
Went very well. Professional and pleasant people at the house. Job thoroughly done. Very pleased with the results.
Description of Work
House cleaning
Category
house cleaning
Hire Again?
Yes

Phone

Address

11099 Village Square Ln

Fishers, IN 46038

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM

Website

http://www.planbcleaning.com

Service Categories

Other Information

Services offered

Whole or partial house cleaning for occasional, weekly, bi-weekly, monthly, seasonal, move-in, or move-out. Also consider us for prep and cleanup of home parties.

Services not offered

Windows, carpet cleaning (ie non-vacuuming)

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

Currently offering all normal residential and commercial services as well as sanitation/disinfection services.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
Visa
Discover
MasterCard

FAQ

Plan: B Cleaning is currently rated 4.9 overall out of 5.

Plan: B Cleaning is open:

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Plan: B Cleaning accepts the following forms of payment: Check, Visa, Discover, MasterCard

Yes, Plan: B Cleaning offers free project estimates.

Yes, Plan: B Cleaning offers eco-friendly accreditations.

Yes, Plan: B Cleaning offers warranties.

Plan: B Cleaning offers the following services: Whole or partial house cleaning for occasional, weekly, bi-weekly, monthly, seasonal, move-in, or move-out. Also consider us for prep and cleanup of home parties.

Windows, carpet cleaning (ie non-vacuuming)