Paws & Play Dog Resort & Training Center

The facility is clean, and the personnel are competent. I don’t worry about my dog when he’s there, because I think the employees are very well-trained to spot possible behavior problems and avert them if they occur. My dog is happy when he comes home, and he’s ready to go back when we take him.

100% pleased with everything will go back next time dog needs groomed

we are going 1 day per week, we have been only once but so far it is working out well.

We have used all of the services offered by Paws and Play and have been thrilled with each service. The staff is kind, patient, and knowledgeable and most know our dog by name for the short time we have been using their services. The facilities are clean and all the dogs seem happy. Our puppy is happy and loves going. We will continue to use Paws and Play for every thing.

When I came to pick up my dog Abby from Paws and Play in Fishers she was wore out and fell over getting into the car. She was dehydrated and smelled so bad I put her right into the bath tub. I gave Paws and Play instructions to give my dog Abby a baby fresh wipe every day. I had to put Abby on grape gatorade because she did not get enough water while she was there. I would not recommend Paws and Play to anybody after my bad experience. I called several times while I was away 8 days and they said everything was okay. I paid over $300.00 for 8 nights at Paws and Play in Fishers so I feel they forgot about my dog and didn't take good care of her. Today a person rescommended Pet Suites Resort and Spa in Fishers so I am going to check that place out. Paws and Play you let me down but most of all you let down my l4 year old Brittany Spaniel that did not get good care at your place. I give your business a F,

I have 2 small dogs that I have taken for puppy classes, grooming and boarding. These folks know my dogs and love them!! We have been going there for 3 years now. Can't say enough!!

Trainers and staff are very supportive and understanding of our needs. Paws and Play is worth the money for our peace of mind.

I use P&P all the time for their daycare for my Chihuahua Chiquita. She loves it there ad they always say hi to her as soon as we walk in. I have boarded her there a few times for weekends away and the price is very reasonable for me. The staff is always nice and friendly to me and her.

Employees know/recognize most dogs and owners names...know some of the pets characteristics... provide concerned care during stay...friendly, caring environment...caregivers provide continued support with obedience training with pets that were trained there

All services at P&P are top-notch. Our dog seems to love going there for day care and lodging. We have had great results from their training programs. Jessie does a great job with the grooming every time.

We use them frequently. We have three dogs, and so they charge $50 for a full day of day care. They are really good with dogs, the dogs have a lot to do, they have activities, if it is nice out, they have little swimming pools, and sprinklers for the dogs to play in. They have size appropriate groups as well, and they keep them very busy. The cost is pretty competitive, but I would like it to be a little bit less. They are awesome there.

By far the best one is the K9 games class with Brandi she makes it a lot of fun.

I was a huge fan of this place and actually a very good client for almost two years . I used to take my dog for day care 1 or 2 times per week, and every time we travel we used the kennel, I also did a obedience class and used the grooming services but I didn't like the cut my dog got, and I though it was way too expensive . I was very happy with the people the work there, and also my dog was very happy to be there, he was always exhausted on our way home. Until one day they call me in the morning, to inform me that my dog was playing with another dog and got scratch in the eye. But was told not to worry we clean his eye and he is acting fine and playing. So to me was not a big deal, when I got there hes eye was swallow and red, I mean the white part of his eye was pure red, he had a lot of blood all around hes eye and also was missing his hair around the eye. I immediately asked what happened? They guy said he didn't know, and I ask him to grab somebody they knew what happened. David came out and explained me the he was playing with a Lab and he had scratched his eye, he mentioned the were rough playing but that he needed it to sleep it off and we will be fine. (At this point my blood was boiling, not only they lied to me about what happened with his injury, I was never informed my 20lbs dog play with bigger dogs, and I was being told to take my dog home to sleep). I decided to take my dog to the vet immediately after to find out that he maybe had injured his cornea. The vet put a purple dye to see how close it was from hes cornea and I was told he was very lucky because it was 2mm from his cornea. Thank god he is fine and took 2 weeks for hes eye to be back to normal and I had to put medicine twice a day every day. I call Paws and Play after the vet and ask to speak with the Manager and I was told she wasn't there and left a message for her to call me back the next day. Next day around 10am nobody had call me so I had to call them back. They did refund my money from day care and also they cover the vet bill but I had to call and ask for it. To me a place like this need to pay more attention to the dogs and also maybe hire more responsible people to work there instead of younger people. I will never be back and I also tell everybody I know that goes there about what happened. It would be a different story if they call and said your dog has been in a accident we are taking him to the vet meet us there sorry that this happened etc. Accidents will always occur but to lie is unacceptable. What about if he really had a injury to his cornea, and the first hours were the most important to take him to the vet, and save his eye, and not neglect what happened.

They're personable, friendly, and cared well for the dog.

They provide an excellent service. They also send home training materials and offer 3 in home visits after the training. Brittany trained the dogs. They were very in tune with the dogs and treat them as their own. I can tell a huge difference between the dogs behavior after getting them back. The staff is very nice and professional. The facility is very neat and clean. They went above and beyond for us and the dogs. Their communication is great and I thought the pricing is very fair.

We were very pleased with them. We felt that they did an excellent job with both boarding and training. They are very responsive to the pet owners as far as answering questions and concerns. Their training was well done. We had an exit interview where they taught us what they taught the dogs so it was good follow up to carry out at home. Price wise, it was a little expensive but we knew that so you get what you pay for. We have used them again for an overnight stay.

Our rescued dog has severe separation anxiety, and when I recently came home from a seven hour period of leaving her alone, she had defeated her third crate in the month that we have had her. We spend all hours of the day with her besides work hours and short times that we try to crate train her, walk her at least once per day, and are as affectionate as possible. We were desparate and wanted a solution. I felt like we had tried everything. Luckily, a friend of ours works at Paws & Play and recommended the best, most cost-effective solution my budget could handle for my pup - to have her stay at their location for a week and become reacquainted with a new crate. We got her back home last week, and she is AMAZING. Though we still have some work to do, she is willingly laying in her crate at any time. The hardest part is getting her in the crate when we actually want her to go in - she's a very smart dog, but we are working on it, since she will always hate being in there without us around. Kacie was our trainer and she is fantastic. She informed me of her progress throughout the week and by the end of the stay, she was confident in our dog's ability to learn to be alone. As this is our first dog ever, we did not know what her real needs are. She was destroying things inside (and out, if she was able to get out) of her crate which in her scenario meant she needed more exercise. We thought we were giving her the proper amount since she is a lounger and fairly calm, but to get her to be alone, she needs to be pretty much exhausted. Kacie trained her to use a treadmill (amazing) and she can now get up to 2.8 mph for 25 minutes. Because our dog is a mix of two hounds (beagle/basset), she was not getting proper exercise on a walk, mostly because she is still learning how to walk nicely, but also because she is always on the hunt. The treadmill is a way for her to focus just on exercise, with nothing to sniff. Thankfully, our apartment complex allows our pup to use their treadmill. Kacie also introduced her to a new rewarding toy which we now put her meals in. This toy is stimulating in a mental and physical way, and it was a toy I've never seen in a typical pet store. Kacie showed us a new harness. The one we previously used for our dog was one that clips at her neck/back and while she does walk better with it, it's actually rewarding her for pulling. The new harness attaches to the leash in the front, which vastly helps prevent pulling. We have a 90% pull-free walk with her now! We soon hope for 100%! We wanted to focus on the separation anxiety, but what we also got was more obedience training. Suddenly, we noticed our dog would take longer bathroom breaks which lead to fewer accidents in our house (actually none so far). She also waits at our door so we can lock it on the way outside, whereas before she would continue to pull until she pulled us to where she wanted to go. I am so pleased with our experience at Paws & Play and with Kacie. The price I listed includes a coupon for $50 that I used, to make each day/night about $53. Completely reasonable for what we now do not have to pay in daycare (about $20/day) and get to enjoy a very loving and wonderful dog. It's worth it to wake up earlier and walk her on a treadmill for her to finally be happy when we get home! Paws & Play has a fantastic program, but remember that you still have to put your part in the training process afterward. We now have very specific things we have to do to leave her at home, and so far we've had just a couple of really good days. There will still be bad days, but what our pup learned is literally priceless. You do get a training session with your trainer after the week is over, so they can show you what works for them, since each dog is different. She showed us the products she tried that helped without any pressure to buy (but why wouldn't you if it works???) and gave us cautionary information as well. She trained us how to boost our dog's confidence and to keep our confidence, with positive reinforcement. SO happy we did this. Also - Kacie gave us a tour and the facility is top-notch. The nicest kennel areas I've ever seen and we watched as some dogs were in daycare - their supervisor was actually playing with them with toys - something our dog does not experience at our current daycare location. They are also open later than other places I've looked into. The only problem is they are too far for us to use their daycare if needed, but we will definitely be lodging our pup there in the future! Even the visiting area is so cute and cozy. And it's actually clean. I highly recommend Paws & Play!

DO NOT TAKE YOUR DOGS HERE. sOMEONE ABUSED MY DOG HERE. THEY SENT 2 TRAINERS OVER TO "WORK WITH OUR DOGS AND CHECK IT OUT" NOTHING WAS DONE BESIDES SITTING IN MY OFFICE COVERING THEIR BUTTS. I have talked to my breeder, vet, and a behavioral dog therapist and ALL AGREE SOMETHING TERRIBLE HAPPENED TO HIM WHILE THERE. Labs do not do just turn personality after 2 years of being great dogs raised with 4 kids. These people are going to cover their butts no matter what. Completely unacceptable. We have spent lots of money bringing our dogs here for boarding, training and baths. I can't tell you how upset I am by this. NOW= we will spends hundreds or thousands of dollars on a behavioral dog trainer to try and fix what happened to my sweet 2 year old black lab while in the care of these horrible people. Shame on you!!

Kind of pricey, but it went really well and despite the fact that my dog was SUPER new to me (adopted less than a month before she was boarded at Paws and Play), it really did help her get started on training. I can see where additional weeks would be very helpful. They were very kind in explaining everything that they'd worked on and offered to answer questions anytime we had them. They also recommended some better toys/dog supplies that would be good for the dog. Pleased with the stay for sure.

I took my 12 week old puppy for training - and ended up having him stay and do further training for him and me and the trainer Jeremy was amazing - also boarded frequently and the staff was great remembered my name and puppy's! Puppy loved the staff and came home happy and healthy and worn out from fun!!

It went great. My dogs all have some sort of special need and their team knows them now and is able to make sure they are taken care of. It is a bit pricy but I think if I come back and all my animals are happy, it is worth it.

We stopped to tour the place a couple of days prior to needing services. The staff was courteous and helpful. We toured the facility; it was in top-notch shape. We subsequently decided to utilize doggy daycare. They gave a report on how our dog did when we picked him up. You can tell the staff enjoy dogs! We will definitely use their doggie daycare service again and have already scheduled 5 days of boarding for when we will be out of town.

Overall it went ok. This was the first time we have used ANY boarding for our young dog, and they made it easier assuring our dog was in good hands. Everyone was very nice, and check in was very professional. The kennel area is nice and clean, but I was a little disappointed in the back fenced in outside area, and backed up to some sort of industrial facility. It seemed really small and not a lot of area that I saw for dogs to run when they are outside. I might have missed some other land that they might have had but because I did not see much running area I decided to suck it up and PAY for a 1 mile leash walk....I was a little confused with having to pay for a walk. It would be nice to have a package you could purchase that included maybe a free dog walk for every two consecutive days of boarding. Overall I would recommend this place for boarding, but next time we might look to try another facility to compare since we are new to the boarding service.

This is THE BEST experience I have ever had with a groomer. They were able to get us in quickly and our dogs have never looked so good! I am extremely happy and won't consider taking them to anyone else. Thank you so much!!!

I would not hesitate to bring my dog back to Paws & Play Dog Resort & Training Center. Every interaction I have had with them has been exceptional. We worked with Brandi who was excellent with our dog Miles. Because of her and the team at Paws & Play Dog Resort & Training Center we now have the best behaved dog at our apartment complex and the dog parks where we take Miles. I'm confident that when Miles is of age he will easily transition into passing the Canine Good Citizen test. Miles also attends the day care at Paws & Play Dog Resort & Training Center every Thursday and loves it.