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Dell Computer
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Services we offer
Application Modernization, Application Services, Business Process Outsourcing, Cloud Services, Deployment Services, Financing and Leasing, IT Consulting Services, Information Security Services, Managed Services, Support Services, Training Services
Reviews
4.015 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 7% | ||
| 20% | ||
| 0% | ||
| 13% |
Showing 1-15 of 15 reviews
Gail N.
Sep 2013
The meeting went very well; got stuff done that was making me so frustrated. Arrived promptly same day as I called! Would definitely call again. Wish I could afford to have him out once a week.
Patricia E.
Jul 2012
Great! See above.
LINDA W.
Jun 2009
When I purchased this, they charged me twice for the program. I have been trying to receive one of the charges back ever since. The entire company has been little help in receiving the mistaken double charge. I went and cancelled my credit card so they cannot continue to charge me for this. They did repair the computer just fine.
Mark R.
Oct 2008
No problems ordering. The rep gave added additional rebates over the phone. Originally received two sets of speakers and no monitors. This was resolved after contacting the company. I completed the rebate forms, but they never came. I called repeatedly over the course of a month and was just given the run around. I still never received $100 rebate check which I was owed. Bottom line, you can't count on the rebates promised over the phone.
MARY P.
Oct 2008
They have helped with many different things. I bought a printer and had a problem with it. The first time I was on the phone for about an hour and a half. They sent me a replacement part. They told me they would call between 7:00 and 8:00. They called at 7:10. They were on the phone with me until 10:30, getting the part installed. They never sound like I'm putting them out.
RYAN K.
Oct 2006
Used the website mainly, did call and ask a few questions. Easy process. Cheaper price than I could find elsewhere on-line and in stores. I have had some problems with the computer initially. Base level tech support was NOT helpful. Ask for "escalations" and they are very competent and friendly.
RAMONA S.
Oct 2006
My husband spoke with someone over the phone and really liked the ability to customize the components. The biggest perk was they sent us a detailed outline of all the things we talked about over the phone within 2 days of the initial phone call. The price was very reasonable compared to all the shopping around we had done. The unit came from a delivery service within two weeks, very timely manor! No surprises as far as cost and what we got! Very pleasant buying experience!
ALAN H.
Oct 2006
Researched and ordered my laptop computer online. It was quick and easy.
Cathy H.
Oct 2006
THEY DID A GREAT JOB. IT INCLUDED A 19 INCH MONITOR. IT IS SO FAST I CANNOT BELIEVE IT. THEY WERE VERY HELPFUL IN HELPING ME TO GET THE FEATURES THAT I WANTED AND IT IS VERY USER FRIENDLY.
CONNIE L.
Jul 2006
They sent the incorrect item 1st time, second time was missing what I really needed. It was ery hard to reach Dell, and then hard to understand some of their employees broken English.
ARIEL G.
Oct 2005
THE EXPERIENCE WAS VERY SMOOTH AND I GOT A REBATE IN THE MAIL FOR $100. THE COMPUTER IS VERY REASONABLY PRICED AND FUNCTIONS WELL. THE CUSTOMER SERVICE ABOUT THE REBATE AND QUESTIONS ABOUT THE SYSTEM ARE EXCEPTIONAL.
JUDY B.
Oct 2005
unknown
CONNIE L.
Mar 2004
CHECK TO MAKE SURE YOU HAVE ALL COUPONS OR REBATES PRIOR TO ORDERING. MAKE SURE TO ORDER ONLINE. IF YOU CALL THEM, THE CUSTOMER SERVICE WILL TELL YOU IT MAKES NO DIFFERENCE, THAT YOU CAN REDEEM LATER. IT IS NOT TRUE. NOR WILL THEY RESPOND IF YOU INQUIRE.
Homeowner
Jan 2004
POOR SERVICE. PUT ON HOLD AVERAGE OF 45-60 MINUTES. DO NOT RECOMMEND. THEY DO NOT CALL BACK. PLEASE DO AN ARTICLE ON COMPUTER SUPPORT.
MARLA P.
Apr 2003
DON''T BUY DELL WARRANTIES. DON''T BE SURPRISED IF YOU ARE INSULTED WHEN PROBLEMS ARISE, OR IF PEOPLE ARE RUDE OR LIE TO YOU ABOUT WHAT THEY WILL DO FOR YOU. DON''T BELEIVE THAT ANY PROBLEM THAT OCCURRS IS YOUR FAULT. CALL A LOCAL COMPUTER REPAIR COMPANY.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Dell Computer is currently rated 4.0 overall out of 5.
No, Dell Computer does not offer free project estimates.
No, Dell Computer does not offer eco-friendly accreditations.
No, Dell Computer does not offer a senior discount.
No, Dell Computer does not offer emergency services.
No, Dell Computer does not offer warranties.