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Reviews
4.015 Reviews
Showing 1-15 of 15 reviews
Gail N.
09/2013
computer repair
+ -1 moreThe meeting went very well; got stuff done that was making me so frustrated. Arrived promptly same day as I called! Would definitely call again. Wish I could afford to have him out once a week.
Description of Work: Hooked up computer with printer and a few other misc. tasks were resolved.
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Yes, I recommend this pro
$80.75
Patricia E.
07/2012
computer repair, computer sales
+ 0 moreGreat! See above.
Description of Work: I taught computer science for years and watched the Dell Computers perform in our computer labs under the worst possible circumstances. I am fairly new to Angie's list, but I wanted to put a great word in here.I have 3 Dell Computers and 2 Macs. My son has 2 Dells. We had no problems until 2011. I had purchased the3 year protection plan for not much money. It was a top of the line graphics machine. Dell sent someone to his home to check the problem and then mailed a brand new top-of-the-line graphic computerto his home. It was not the 3 year old model; it was the new one. This was the only problem we ever had, but they came through quickly and fully.
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Yes, I recommend this pro
$1,900
LINDA W.
06/2009
computer sales
+ -1 moreWhen I purchased this, they charged me twice for the program. I have been trying to receive one of the charges back ever since. The entire company has been little help in receiving the mistaken double charge. I went and cancelled my credit card so they cannot continue to charge me for this. They did repair the computer just fine.
Description of Work: Repaired my computer and I bought a MacAffee Security system.
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$74.99
Mark R.
10/2008
computer sales
+ -1 moreNo problems ordering. The rep gave added additional rebates over the phone. Originally received two sets of speakers and no monitors. This was resolved after contacting the company. I completed the rebate forms, but they never came. I called repeatedly over the course of a month and was just given the run around. I still never received $100 rebate check which I was owed. Bottom line, you can't count on the rebates promised over the phone.
Description of Work: Purchased a computer (8300), speakers, monitor, wireless mouse and keyboard.
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$1,500
MARY ALICE P.
10/2008
computer repair, computer sales, computer training
+ 1 moreThey have helped with many different things. I bought a printer and had a problem with it. The first time I was on the phone for about an hour and a half. They sent me a replacement part. They told me they would call between 7:00 and 8:00. They called at 7:10. They were on the phone with me until 10:30, getting the part installed. They never sound like I'm putting them out.
Description of Work: The customer service is phenomenal. I made many calls here after purchasing my computer. I also got a very good deal on my laptop.
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Yes, I recommend this pro
RYAN & MOLLY K.
10/2006
computer sales
+ -1 moreUsed the website mainly, did call and ask a few questions. Easy process. Cheaper price than I could find elsewhere on-line and in stores. I have had some problems with the computer initially. Base level tech support was NOT helpful. Ask for "escalations" and they are very competent and friendly.
Description of Work: Purchased a laptop on-line.
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Yes, I recommend this pro
$1,500
RAMONA S.
10/2006
computer sales
+ -1 moreMy husband spoke with someone over the phone and really liked the ability to customize the components. The biggest perk was they sent us a detailed outline of all the things we talked about over the phone within 2 days of the initial phone call. The price was very reasonable compared to all the shopping around we had done. The unit came from a delivery service within two weeks, very timely manor! No surprises as far as cost and what we got! Very pleasant buying experience!
Description of Work: We bought a laptop for our daughter who was going to college.
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Yes, I recommend this pro
$1,100
ALAN H.
10/2006
computer sales
+ -1 moreResearched and ordered my laptop computer online. It was quick and easy.
Description of Work: Purchased a new laptop computer, printer and software.
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Yes, I recommend this pro
$1,400
Cathy H.
10/2006
computer sales
+ -1 moreTHEY DID A GREAT JOB. IT INCLUDED A 19 INCH MONITOR. IT IS SO FAST I CANNOT BELIEVE IT. THEY WERE VERY HELPFUL IN HELPING ME TO GET THE FEATURES THAT I WANTED AND IT IS VERY USER FRIENDLY.
Description of Work: I BOUGHT A NEW COMPUTER FROM THEM IN MAY.
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Yes, I recommend this pro
$1,500
CONNIE L.
07/2006
computer repair
+ -1 moreThey sent the incorrect item 1st time, second time was missing what I really needed. It was ery hard to reach Dell, and then hard to understand some of their employees broken English.
Description of Work: They fixed the front panel for the hard drive.
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Yes, I recommend this pro
ARIEL G.
10/2005
computer sales
+ -1 moreTHE EXPERIENCE WAS VERY SMOOTH AND I GOT A REBATE IN THE MAIL FOR $100. THE COMPUTER IS VERY REASONABLY PRICED AND FUNCTIONS WELL. THE CUSTOMER SERVICE ABOUT THE REBATE AND QUESTIONS ABOUT THE SYSTEM ARE EXCEPTIONAL.
Description of Work: I PURCHASED A DELL DIMENSION DESKTOP VIA MAIL ORDER.
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Yes, I recommend this pro
$700
JUDY B.
10/2005
computer sales
+ -1 moreunknown
Description of Work: I PURCHASED A FLASH DRIVE FROM THEM FOR MY DELL DESKTOP. THEIR SERVICE IS ALWAYS TOP NOTCH. WHEN YOU ORDER FROM THEM, YOU GET E-MAILS LETTING YOU KNOW YOUR ORDERED HAS BEEN ENTERED AND AGAIN WHEN THE ITEM SHIPS. THEIR PRICING IS VERY COMPETITIVE AND THEIR WEB SITE OFFERS LOTS OF SPECIALS LIKE FREE SHIPPING.
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Yes, I recommend this pro
$60
CONNIE L.
03/2004
computer sales
+ -1 moreCHECK TO MAKE SURE YOU HAVE ALL COUPONS OR REBATES PRIOR TO ORDERING. MAKE SURE TO ORDER ONLINE. IF YOU CALL THEM, THE CUSTOMER SERVICE WILL TELL YOU IT MAKES NO DIFFERENCE, THAT YOU CAN REDEEM LATER. IT IS NOT TRUE. NOR WILL THEY RESPOND IF YOU INQUIRE.
Description of Work: COMPLETE NEW COMPUTER SYSTEM.
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Yes, I recommend this pro
$1,400
01/2004
computer repair
+ -1 morePOOR SERVICE. PUT ON HOLD AVERAGE OF 45-60 MINUTES. DO NOT RECOMMEND. THEY DO NOT CALL BACK. PLEASE DO AN ARTICLE ON COMPUTER SUPPORT.
Description of Work: TECHNICAL SUPPORT.
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MARLA P.
04/2003
computer repair
+ -1 moreDON''T BUY DELL WARRANTIES. DON''T BE SURPRISED IF YOU ARE INSULTED WHEN PROBLEMS ARISE, OR IF PEOPLE ARE RUDE OR LIE TO YOU ABOUT WHAT THEY WILL DO FOR YOU. DON''T BELEIVE THAT ANY PROBLEM THAT OCCURRS IS YOUR FAULT. CALL A LOCAL COMPUTER REPAIR COMPANY.
Description of Work: I PURCHASED A LAPTOP FOR OVER $3,000 AND SPENT AN EXTRA $100 FOR AN EXTENDED WARRANTY. WHEN SOMETHING WENT WRONG WITH MY A/C PLUG CONNECTION INTO THE LAPTOP, THEY TOLD ME I HAD DAMAGED THE COMPUTER, MY WARRANTY WAS INVALID, AND THE REPAIR WOULD COST $700.00 BECAUSE THEY WOULD HAVE TO REPLACE THE WHOLE MOTHER BOARD. I CALLED ''NERDS ON CALL''. THEY FIXED THE PROBLEM WITH A PLIER IN ABOUT 20 SECONDS AND TOLD ME IT WAS A ROUTINE PROBLEM, TOO MINOR TO TAKE ANY MONEY FROM ME! DELL REPRESENTATIVES HAD ALSO LIED TO ME TWICE DURING MY EXTENSIVE CONVERSATIONS WITH THEM, TELLING ME THEY WOULD REPAIR THE COMPUTER, FOR EXAMPLE, AND THEN SENDING ME THE COMPUTER BACK UNREPAIRED.
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Contact information
unknown, Fishers, IN 46038
www.dell.com/Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Sales,
Computer Repair,
Computer Training
FAQ
Dell Computer is currently rated 4 overall out of 5.
No, Dell Computer does not offer free project estimates.
No, Dell Computer does not offer eco-friendly accreditations.
No, Dell Computer does not offer a senior discount.
No, Dell Computer does not offer emergency services.
No, Dell Computer does not offer warranties.
Dell Computer offers the following services: Support Services, Application Modernization, Application Services, Business Process Outsourcing, Cloud Services, Deployment Services, Financing and Leasing, Information Security Services, IT Consulting Services, Managed Services, Training Services
Contact information
unknown, Fishers, IN 46038
www.dell.com/