Varment Guard Wildlife Services

BRAD WAS GREAT--VERY PROFESSIONAL AND EXPLAINED EVERYTHING TO ME WITHOUT MAKING ME FEEL INCOMPETENT. HE HELPED ASSUAGE MY FEARS OF RACCOONS.

THEY CAME AND DELIVERED THE INITIAL SERVICE. WE NOTICED THE ANT ISSUE CONTINUED UNABATED. WHEN WE CALLED, THE SERVICE PERSON EXPRESSED HIS FRUSTRATION THAT WE DIDN'T WAIT 10 DAYS BEFORE FOLLOWING UP. HE BROUGHT MUD INTO THE CARPET. VERY POOR ATTITUDE. THE OWNER CALLED US AND SENT A SUPERVISOR OUT. THE OWNER SAID THEY WOULD RESOLVE IT AND BENT OVER BACKWARDS. THEY SEEM TO HAVE RESOLVED IT. THE MAIN PROBLEM WAS, WHEN THE TECH CAME OUT HE MADE IT SOUND LIKE IT WOULD BE TAKEN CARE OF THAT DAY, AND APPARENTLY IT CAN BE A MAJOR PROBLEM IF NOT TAKEN CARE OF. THEY MADE IT GOOD AND WE ARE PLEASED.

THEY WERE VERY HELPFUL AS FAR AS CALLING AND MAKING SURE THEY WERE HERE ON TIME. YOU COULDN'T ASK FOR ANY BETTER OF SERVICE.

PROMPT, KNOWLEDGEABLE, AND PRICE WAS IN LINE WITH OTHER ESTIMATES. VERY PLEASED WITH INSTALLATION--HE WAS VERY CAREFUL TO WORK AROUND OUR LANDSCAPING.

THEY WERE GOOD. I WOULD NOT USE THEM AGAIN FOR CHIMNEY CAP INSTALLATION, BUT THEY GOT THE ANIMALS OUT RIGHT AWAY. IT WAS A MOTHER AND 4 BABIES.

BOTH INITIAL JOB ESTIMATOR AND ACTUAL TECHNICIAN WERE ON TIME, PROFESSIONAL, AND DID A GOOD JOB. BRUCE, THE TECHNICIAN, ACTUALLY GAVE ME SOME GOOD BACKGROUND INFO ON HOW ANTS LIVE AND WORK.

THEY WERE RECOMMENDED BY A FRIEND AND I HAD USED THEM PREVIOUSLY FOR ANIMAL REMOVAL. THEIR SALES REP WAS VERY KNOWLEDGEABLE, HELPFUL AND LED TO MY PURCHASE ON THE SPOT. HE WAS ABLE TO SCHEDULE THE WORK TO BE PERFORMED ON THE SPOT ALSO, EVEN THOUGH IT WAS AFTER 5:30. BOTH SERVICE PEOPLE WERE PROMPT AND THOROUGH. WHILE WE ARE STILL TRYING TO COMPLETE THE TERMITE ELIMINATION (THE SENTRICON PROCESS TAKES A COUPLE MONTHS TO COMPLETE), THE EXTERMINATION OF THE OTHER INSECTS WAS VERY EFFECTIVE. I AM PLEASED WITH THE RESULTS AND WITH THE QUALITY OF THEIR CUSTOMER SERVICE.

IMPRESSED BY PROFESSIONALISM AND THEY WERE VERY CLEAN FOR THE DIRTY WORK THEY PERFORM.

WE NOTICED RACCOONS IN THE ATTIC WHILE HAVING OUR ROOF REPLACED. THEY STARTED WITH 2 TRAPS TO CATCH THE RACCOONS, AND LATER SET A THIRD. AFTER THREE WEEKS WITHOUT CATCHING ANY RACCOONS, THE ANIMALS MUST HAVE LEFT THE ATTIC. I HAD SOME TROUBLE HAVING THEM BAIT ALL OF THE TRAPS (ONE TRAP WAS ON ROOF, AND TWO IN YARD, AND THEY SEEMED TO LOSE TRACK OF HOW MANY TRAPS WERE ON SITE). ALSO HAD TO PRESS TO GET THEM TO ENTER ATTIC AFTERWARD TO ENSURE THAT RACCOONS HAD VACATED. HOWEVER, THEY WERE PUNCTUAL WITH THEIR SITE VISITS AND WHEN THEY EVENTUALLY ENTERED ATTIC, CHECKED THOROUGHLY TO MAKE SURE ANIMALS WERE GONE. SET A NICE SCREEN OVER ROOF VENTILATOR THAT RACCOONS PREVIOUSLY USED FOR ENTRY. THEY ALSO SET 3 TRAPS FOR MOLES IN YARD, BUT IN THE 2 WEEKS THAT THE TRAPS WERE SET THEY ONLY CAUGHT ONE MOLE (THIS MUST BE A HIT OR MISS EFFORT, SINCE SOME MOLES APPARENTLY WERE SMART ENOUGH TO BURROW AROUND THE TRAPS). OVERALL THEIR PRICE WAS REASONABLE, AND I WOULD USE THEM AGAIN.

I WOULD DEFINITELY USE THEM AGAIN. THE ONLY PROBLEM WE HAD WAS WITH A 'RACCOON PICK-UP'' WHERE THE WORKER WENT TO THE WRONG ADDRESS. THEY APOLOGIZED AND HAVE DONE AN EXCELLENT JOB OTHERWISE. THEY'VE BEEN VERY RESPONSIVE WITH ONE EXCEPTION AND THEY REMEDIED THAT. THEY HAVE GOOD QUALITY CONTROL TOO, AS THEY HAVE ALREADY CHECKED BACK WITH US AS TO OUR SATISFACTION. WE HAVE ALREADY GIVEN THEIR NAME TO FRIENDS.

EXCELLENT EXPERIENCE! I WOULD DEFINITELY HIRE THEM AGAIN IF NEEDED.

EACH EMPLOYEE OF HIS CO. WAS PROFESSIONAL AND VERY RESPONSIVE TO OUR PROBLEMS. RANDY, WHO MONITORED DAILY, WAS VERY COMPETENT, INFORMATIVE, & HELPFUL. NOTE: SQUIRRELS TRAPPED ARE SET FREE IN WOODED AREAS IN RURAL SETTINGS.

THE SALESMAN WAS TOO CAVALIER ABOUT THE WORK AND SOME OF THE QUESTIONS WE HAD IN OUR JUDGMENT. WE DECIDED NOT TO ENGAGE THE SERVICES OF THE COMPANY.

ALTHOUGH I CAN'T RECALL THEIR PRICE THEY WERE REASONABLE. THEY MONITORED THE CAGES SO I DIDN'T HAVE TO. YOU CAN CALL ON SATURDAY UNTIL 5 PM.

BETH IS THE RECEPTIONIST. SHE WAS FRIENDLY, VERY POLITE AND INFORMATIVE. SCOTT WAS 10 MINS EARLY, INSPECTED THE GROUNDS FOR ADDITIONAL MOLE TUNNELS, AND PLACED THE TRAPS. RANDY, CHECKS THE TRAPS AND HE LEAVES A NOTE ON THE DOOR SO WE KNOW HE HAS COME TO THE HOUSE TO CHECK THE TRAPS. GREAT JOB!

FAXED IN ASKING FOR ESTIMATE ON TREATMENT FOR ANT CONTROL. RECEIVED A CALL BACK WITHIN 10 MINUTES OF SENDING THE FAX. A REP WAS AT MY HOUSE THE NEXT MORNING AND DID A THOROUGH INSPECTION. PRICE ESTIMATE WAS DOUBLE WHAT I ENDED UP PAYING, BUT VARMENT GUARD WOULD HAVE DONE A MORE EXTENSIVE TREATMENT AND I BELIEVE A BETTER JOB THAN WHAT I GOT.

I THOUGHT PRICING FOR SERVICE AND INSTALLATION OF PRODUCTS SEEMED RATHER HIGH.

THEY WERE A PLEASURE TO WORK WITH. THEIR CUSTOMER SERVICE OVER THE PHONE IS VERY COURTEOUS AND PROFESSIONAL, AND BRAD (OUR SERVICE REPRESENTATIVE WHO DID OUR ESTIMATE AND STARTED OUR WORK) CLEARLY KNEW WHAT HE WAS DOING AND SEEMED LIKE SOMEONE WHO GENUINELY LIKES ANIMALS. EVERYTHING ABOUT OUR EXPERIENCE WITH THEM WAS POSITIVE, FRIENDLY, CONVENIENT, AND PROFESSIONAL.

VERY POSITIVE EXPERIENCE, EXCEPT FOR THE PRICE. VERY PROFESSIONAL.

PLACED BAIT BOXES IN MOUSE PROBLEM AREAS, BUT MADE INACCESSIBLE TO THE DOG. GREEN MOUSE DROPPINGS ARE GROSS, BUT LET YOU KNOW IT'S WORKING. SLIGHT SMELL BEHIND STOVE IN FIRST WEEK, BUT IT FADED. SALES PERSON WAS VERY KNOWLEDGEABLE AND GAVE TIPS FOR KEEPING THE MICE OUT. WE'LL CALL TO RE-BAIT IF THEY'RE BACK NEXT FALL.

I DO NOT THINK I WOULD CALL THEM BACK AGAIN. I FEEL I WAS A LITTLE MISLEAD BY THEM. THEY DID WHAT THEY WERE SUPPOSED TO DO. THEY CONVINCED ME THEY HAD TO TRAP THE ANIMALS. THEY CAME AND SET THE TRAPS. THEY NEVER CAUGHT ANYTHING. THEY ONLY LEFT THE TRAPS HERE FOR 10 DAYS. THEY WERE SUPPOSED TO TRAP FOR THEM UNTIL THEY CAUGHT THEM. THE STORY CHANGED. WHEN I MENTIONED THIS, THEY CUT MY BILL IN HALF. THE PRICE I HAVE GIVEN IS AFTER THAT DISCOUNT!

THEY SHOWED UP ON TIME JUST A FEW DAYS AFTER I CALLED. I MIGHT USE THEM, BUT I AM GOING TO GET SOME OTHER ESTIMATES FIRST.

VERY KNOWLEDGEABLE IN WHAT THEY WERE LOOKING FOR, HOW TO TREAT THE PROBLEM, AS WELL AS INFORMATION TO HELP PREVENT FUTURE PROBLEMS.

THEY CAME OUT IN 4 VISITS AND TWO TREATMENTS, BUT IT LOOKS LIKE THEY ARE FINALLY GONE.

THEY ONLY CAME OUT ONCE SO FAR BUT THEY ARE TO RETURN AT LEAST ONCE MONTHLY TO CHECK THEIR STATIONS. I WOULD RECOMMEND THEM TO OTHER PEOPLE.