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Mathew Appliance Repair

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

**Please text or call (317) 223-7712 if i don't answer on the first call** Please call us for quickest response! Owner operated. No subs. Charges by the quarter hour - $15.00 per quarter hour. $48.50 travel charge. Ask about our Angie's List discount. Award winning.

Business highlights

28 years of trusted experience

Services we offer

Washer, dryer, dishwasher, refrigerator, wall oven, cook top, range, microwave oven, garbage disposal, trash compactors & ice machine repair.

Services we don't offer

Email Quotes

Amenities

Senior Discount

3%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9970 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 326-350 of 970 reviews

PATTY & DAN M.
10/2011
5.0
appliance repair
  + -1 more
The whole process went very smoothly.
Description of Work: I described the problem with our Jenn-Air Range to Matt over the phone, i.e., that the digital clock display did not light up any longer, so we could not tell at what temperature the oven was, nor the oven timer nor time of day. Matt explained that it was not just a question of replacing a light bulb, but it was the whole clock display part that had to be replaced. He checked into the price of the part (about $230. retail) and got our approval before ordering it. When it came in, he phoned to make an appointment, showed up as promised and replaced the part in a short amount of time. Since we were Angie's List members, he honored his 10% off of the part and his service call was about $68. Although the part was expensive, it was still better than buying a new dual fuel range. Matt did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297.7

Holly M.
09/2011
5.0
appliance repair
  + -1 more
John came to check out the problem and had to return for a followup visit with a part. I really appreciate that he called me to keep me updated as to when he could come out. If there is one thing I hate it is to have to continually follow up with an uncommunicative service provider. Will definitely call again next time I have an appliance problem!
Description of Work: Repaired ice dispenser in refrigerator door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike A.
09/2011
5.0
appliance repair
  + -1 more
I called to have them come out to look at my freezer since it had stopped working. I work and am rarely home throughout the day so we had to find a time I could be there or have someone stop by my house. I was able to work out a suitable time frame to have them come out and look at the fridge/freezer. They were very flexible with the scheduling. When they got there, they were easily able to diagnose the problem and fix it. He explained the problem and changed the parts that needed fixing. Overall it was a very pleasant experience and pretty reasonably priced. I would recommend this company and use them again.
Description of Work: Our freezer had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

malcolm T.
09/2011
5.0
appliance repair
  + -1 more
Prompt service and the job was done in 30 minutes
Description of Work: diagnosed problem with refrigerator found burnt out circuit board and replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BOB AND CHRIS B.
09/2011
5.0
appliance repair
  + -1 more
Matthew responded quickly to our call, gave us a time schedule for coming out (which was not as immediate as we would have preferred, but the business was booked). He met his time schedule exactly, came out punctually, diagnosed the repair, replaced the pump (which is what we had expected), and cleaned up the area nicely. If all repairs could go this cleanly, life would be good.
Description of Work: They replaced the pump as the washer would not drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

NANCY & ERIC B.
08/2011
3.0
appliance repair
  + -1 more
Called for service..said he would try to do next day or next week. Did not call back for 7 days. Called another Angie's Listing who came same day and performed service for half Mathew's estimate.
Description of Work: Install Cooktop

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0

$75

Response from Mathew Appliance Repair
It amazes me that a customer will take the time to fill a report based on a conversation over the phone. It also amazes me that angie's list would let this report to be filed. This same customer filed this same complaint on another service provider. Please, reports should only be on service preformed not on heresy.

HOMER LEE & NANCY T.
08/2011
5.0
appliance repair, small appliance repair
  + 0 more
He is punctual and just an overall really good business man. He always calls me right back to get appointments set up. He is fair and efficient and I would highly recommend him. He is a knowledgeable and nice person.
Description of Work: He has fixed my fridge, freezer, washer and dryer. He has come out quite a few times and I’ve lost count.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE P.
08/2011
5.0
appliance repair
  + -1 more
Found John on Angie's List called him told him the problem came out 2 days later with the part and fixed it .Went very smooth will use again .
Description of Work: Had my ice maker flap fixed on my side by side refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Richard W.
08/2011
5.0
appliance repair
  + -1 more
Everything now works as it is supposed to.
Description of Work: Our clothes washer was "skating" across our hardwood floor when the washer entered its spin cycle. Matthew came out and loosened the adjustable legs on the washer--which had been frozen in an "up" position. That stopped the skating. In addition, he disassembled the washer and lubricated the pivot points under the washer drum, providing for a smoother and quieter spin cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Kim G.
08/2011
5.0
appliance repair
  + -1 more
If there was a grade higher than an "A", we would choose that! They were friendly, on time, and very professional. Repair went well. We will definitely use them in the future!
Description of Work: We called Mathew's Repair when the icemaker on our side by side refrigerator suddenly stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

WILLIAM P.
08/2011
5.0
appliance repair
  + -1 more
The overall experience is excellent and I will use his services again when needed.
Description of Work: We called Mathew Appliance Repair to come and repair a Refrigerator that was in our garage. I did not cool low enough to freeze food in the freezer and the temperature in the refrigerator part was too warm. John always asks questions while on the phone to see if he can detect the problem After a date is set, John shows up on time and diagnoses the problem. He repairs the refrigerator and the cost is reasonable. John is very personable and explains what is wrong and what he has to do to make the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196.54

TIM Q.
08/2011
5.0
appliance repair
  + -1 more
I've used Mathew appliance over the years for a variety of repairs and felt it was overdue to provide a recommendation of his work. John provides a level of service that everybody hopes to receive. He's responsive, thorough, professional, and knowledgeable. Along with my primary residence, I have two rental homes and Mathew Appliance is my go-to repairman for any large appliance. I've been very pleased with all of his work in the past and will continue to his services in the future. Thanks John for all the help!
Description of Work: Repaired a heating element for an electric dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

HEIDI & Tyler S.
08/2011
5.0
appliance repair
  + -1 more
Excellent! I called and he was able to accommodate me in the same day. He arrived and was very courteous, knowledgeable and able to diagnose the problem with in five minutes. Fifteen minutes later, it was fixed. I highly recommend them.
Description of Work: He replaced a drum bearing in the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

I.Kay R.
07/2011
5.0
appliance repair
  + -1 more
Wonderful! I called to report my washing machine would not spin. My call was returned in less than 30 minutes and Mr Mathews said he could come today . He arrived in the time frame discussed. He went right to work. He found what was a simple problem(for him anyway) a small sock had caught under the aggitator & stopped the machine from spinning. He fixed the problem in less than 30 minutes. This is the 3rd time I have used this company and will call again for appliance repair. He is honest , knowledgable and dependable.
Description of Work: Repair of my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68.5

DON & ANN R.
07/2011
5.0
appliance repair
  + -1 more
Everyone should have his name, because you never know when an appliance is going to break down. Unlike any repairman, when you tell him it is an emergency, he treats it as an emergency. Often he will come out the same day. When your appliances break down, you don't want to sit around. He had all the parts on his truck to replace it right away. He didn't have to go running back and forth. He is a great diagnostician. The dryer remains working great. It wouldn't even turn on at one time. He knew exactly what the problem was. He changed the parts and had it up and running in a small amount of time. He knows right then and there what the problem is. He doesn't leave you dangling. He lets you know exactly what it will cost so you can decide whether or not you want to go on. He is also honest and will tell you if it is worth going on with the repair. He has been around a long time. The prices are good.
Description of Work: I have used Mathews Appliance Repair to repair our clothes washer, dishwasher, refrigerator, and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen H.
07/2011
5.0
appliance repair
  + -1 more
Contacted Angie's List for a Maytag Washer repair provider. Was e-mailed Mathew Appliance Repair name and phone number. Called and gave Jphn nMathew the Model and Serial Numbers on Friday aftternoon and he said he could fix it Monday or Tuesday. John called about 11:30 A.M. on Monday to set a time frame on between 1:00 P.M. & 3:00 P.M. He showed up at 2:00 P.M. and went to work. Gave him the Angie's List discount coupon and he was done in 25 minutes.
Description of Work: Maytag washer had a burnt out lid switch. He went to it right away and replaced the lid switch from one he carried on truck. He checked out the Maytag Washer and was done in, with bill paid, 25 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

TOM & NANCY K.
07/2011
5.0
appliance repair
  + -1 more
John was a great guy to work with and clearly knew what he was doing!
Description of Work: The GE dishwasher door wouldn't open. John got it open and found a broken part in the latch mechanism. He ordered the part and returned a couple of days later to make the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeff and Betsy S.
07/2011
5.0
appliance repair
  + -1 more
Consistent with testmonials I had a first rate experience and will definitely use them again if needed. They were timely, professional and even anticipated the part (relay) that needed to be replaced. Needless to say they were in and out and the fridge was back in full operation. My only concern is that too many people will discover them so it will be harder to get timely first rate service from them in the future. Great job Mathew Appliance please do whatever you must to stay the same!
Description of Work: Refrigerator stopped cooling and I called Mathew Appliance based on their Angie's List recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bob P.
06/2011
5.0
appliance repair
  + -1 more
This is the third time that we have had Mathews out to service different appliance service situations. He is great, quick and his pricing is very competitive. We would recommend him to anyone.
Description of Work: Mathews repaired our ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Lynn S.
06/2011
5.0
appliance repair
  + -1 more
When turning my oven on, it would get hotter and hotter and we couldn't turn it off without going to the Breaker! When I spoke with John on the phone, he took the info on my oven, along with the "code" that flashed on the oven. He did some investigation and then called me back, saying the problem was likely one of two different issues. He went and purchased the parts for both issues. Then called and scheduled the service call. One of those parts fixed the problem. I only needed to pay for the part that was needed. He was prompt and did everything possible to make only one service call and to the best of my convenience. I would definately call him again!!
Description of Work: Control element that controls the temp setting in my electric oven was out. He replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Lorie Y.
06/2011
5.0
appliance repair
  + -1 more
He was prompt and courteous. I called and was not expecting him to be able to come that day, but he did. He was very thoughtful of making sure he cleaned up after himself.
Description of Work: Service call and labor performed on my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DON & ANN R.
06/2011
5.0
appliance repair
  + -1 more
They were very polite and well mannered. They were very knowledgable at what they do.
Description of Work: They repaired our Kenmore clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

PAUL AND VICKI P.
06/2011
5.0
appliance repair
  + -1 more
great , will use on all appliances in the future.
Description of Work: check and anayzle dryer elements for correct heat levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Tug T.
06/2011
5.0
appliance repair
  + -1 more
I called Mathew Appliance to check on my washing machine that was making a loud clicking sound during its cycle. I was given a few tips that might help the problem without them even having to come out. After no luck, I called back to setup an appointment. They came out during the window of time that was given, and called to give notice of a specific time. John was professional and performed exceptional work. Thanks!
Description of Work: My washing machine was looked over by John whom quickly identified the problem. After ordering a front tub support unit I was promptly called to setup a time to replace the broken parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SHARON M.
06/2011
5.0
appliance repair
  + -1 more
Took washer all apart and really couldn't find the cause for it to stop. The washer mysteriously started again.
Description of Work: Tried to find out why washer wasn't working

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

unknown, Carmel, IN 46033

http://www.mathewappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Dryer Vent Cleaning,
Drain Cleaning,
Handyman Services,
Air Duct Cleaning,
Heating and Air Conditioning,
Windows,
Water Heaters

FAQ

Mathew Appliance Repair is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mathew Appliance Repair accepts the following forms of payment: Check,MasterCard,Visa
No, Mathew Appliance Repair does not offer free project estimates.
No, Mathew Appliance Repair does not offer eco-friendly accreditations.
No, Mathew Appliance Repair does not offer a senior discount.
No, Mathew Appliance Repair does not offer emergency services.
No, Mathew Appliance Repair does not offer warranties.
Mathew Appliance Repair offers the following services: Washer, dryer, dishwasher, refrigerator, wall oven, cook top, range, microwave oven, garbage disposal, trash compactors & ice machine repair.
Email Quotes

Contact information

unknown, Carmel, IN 46033

http://www.mathewappliance.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM