After cleaning he sent me a bill for $125 and then 3 months later sent another bill for $175 for stretching the carpet. This was totally unacceptable and unethical because he never mentioned the separate cost for stretching. It did not take more than 15 minutes for Carpet Stretching. I could have done the same job for less than $ 200 with other professional carpet cleaners.
Description of Work: He estimated the cost of cleaning carpet and told that some places the carpet needs to be stretched as it needs to be straightened out. He gave a quotation for the job.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$290
Lisa M.
05/2014
5.0
carpet cleaners
+ -1 more
See above
Description of Work: Wish I'd found these guys instead of the chain carpet folks years ago!!! Called yesterday and had them back today (not three weeks from now, they worked me in today!) to get out stains that appeared after furniture was moved. Again, they got the stains out, and, since the bedroom traffic pattern was not very big beyond treating the grease stains, they offered to treat the stairwell landing for no additional cost. They arrived early and cleaned up after themselves from arrival to departure. We'll continue to give ALL our carpet treatment business to these good folks. Thank you, Bloomington Carpet Cleaning PROFESSIONALS!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Margaret Z.
08/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
We have used Bloomington Professional Carpet Cleaners for all of the 23 years we have lived in this house. The carpet was 3 years old when we moved in, and has never been changed. It looks almost brand new. That's partly because the previous owner, who built the house, put in high-quality carpeting. But we attribute most of the reason the carpet has lasted so long to Bloomington Professional Carpet Cleaners. We have had them in twice a year, without fail, and whenever we've needed a special cleaning because of a spill, for example. We cannot recommend them more highly: they are, as the name says, professional. They arrive on time, move whatever furniture needs moving, carefully place barriers underneath the feet of large pieces, and do their work efficiently. And the prices have always been fair. We recommend them to all of our friends.
Description of Work: We had the provider clean the traffic areas in the house, along with the kitchen and downstairs bathrooms (which are all carpeted). We also had them clean several area rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Richard S.
07/2013
5.0
carpet cleaners
+ -1 more
This is the 5th time we have had this provider do our carpets. They do an excellent job for a reasonable price.
Description of Work: Cleaned all carpets in house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$206
Angie S.
09/2011
5.0
carpet cleaners
+ -1 more
The cleaner arrived five minutes earlier than expected and was done in less than hour, allowing me to get to work on time. The carpet took a little over 24 hours to dry in a poorly ventilated basement room, but looked great when dry.
Description of Work: Very punctual and quick and did a very good job. People asked me if I had put in new carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Bridget B.
06/2010
5.0
carpet cleaners
+ -1 more
The week before moving in to my new home I decided I wanted the carpets cleaned. I was able to book an appointment with Bloomington Professional on very short notice. I arrived a few minutes before the scheduled time to find them already on the site and ready to go. Some negotiation with other trucks (roofers) for space in the driveway was necessary, and this was all accomplished in a friendly and professional way. The cleaning job itself was very well done over the course of about an hour. The carpeting - old and worn, and stained with furniture polish, among other things - looked great afterwards. They got all the stains out, and no stains reappeared when the carpet dried, so they really did get it clean. Scotchgard protection was offered, but I declined it since I'm planning to replace the carpeting soon anyway. No problem, no hard sell. There was also no strong detergent smell or fragrance left in the carpet, and I appreciated that. I had gotten an estimate over the phone, and that's the price I ended up paying. It was entirely worth it.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation
FAQ
Bloomington Professional Carpet Cleaners is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Bloomington Professional Carpet Cleaners accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Bloomington Professional Carpet Cleaners offers free project estimates.
No, Bloomington Professional Carpet Cleaners does not offer eco-friendly accreditations.
No, Bloomington Professional Carpet Cleaners does not offer a senior discount.
No, Bloomington Professional Carpet Cleaners does not offer emergency services.
No, Bloomington Professional Carpet Cleaners does not offer warranties.
Bloomington Professional Carpet Cleaners offers the following services: Carpet Cleaning, Deodorizing. New Floor Installation. Emergency Flood and Fire Damage.