This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a multi-generational family-owned and operated business based out of the western suburbs of Chicago. We are in business for one simple reason: To comfort families. We provide a holistic approach in that we treat our customers like people and not just a number. We have turned the traditional service model upside down and instead of rushing our Technicians to maximize calls each day, we provide the flexibility to ensure they take their time with our customers to ensure quality visit every time. That is the Leslie difference. We think our satisfaction ratings substantiate this and we are honored to be of service.
Nick Morgan was very efficient very personable, knowledgeable and very courteous. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ennedy T.
04/2023
5.0
Knowledgeable, personable, and very professional. Provides great customer service and highly recommend..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim P.
04/2023
5.0
Anthony and Nick did a great job. Complete and professional. Everything wot fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joan G.
03/2023
5.0
Marc A. and Martinez, came out for my annual system check on my furnace and AC units. I mentioned to Marc that my tankless hot water was leaking. Marc quickly took a look and accessed the problem. Marc and Martinez left to get part needed to make the repair. The cost was minimal. They went on to the system check and discussed what they found. I was given tier options to repair. They were here about 4 hours. I was worried they get in trouble for the long service. They assured me all is good. This is the best customer service I have ever received. Leslie Heating & Cooling has the best employees. I'd give them 10 stars if I could. Joan G
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Hank A.
03/2023
5.0
I want to give a shout out to our tech Marc A. Service can be hit or miss and Marc A. is the definition of outstanding customer service. Marc was very thorough in his analysis and explained everything clearly. He cleaned our furnace and reinstalled a humidifier after a thorough cleaning. He went through and explained other elements of HVAC and our home in general to make sure we were set up for success. Marc is the reason we will look to Leslie again for our HVAC needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jacqueline S.
03/2023
5.0
We had Marc A. Come in today to do a check up on our furnace system, also did a cleaning for us. He was very professional and great to work with!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Victoria S.
03/2023
5.0
I'm without heat. Luke came out, gave me options and I bought a furnace. They're coming tomorrow! Amazing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Todd A S.
02/2023
5.0
Everyone at Leslie is very professional and extremely knowledgeable. I highly recommend them for any project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jessica M.
02/2023
5.0
Marc is a great individual, friendly, professional, empathetic and very good at communicating what needs to be done and why. Marc was here for a total of five hours, worked in a very small space and never took a break. He was only satisfied when the job was completed. Thanks to Marc you have a new loyal customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$593
Sunny W.
02/2023
4.5
Loved they sent picture on repair man before he arrived. Marc was a good representative for his company. He was very helpful and informative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark Green G.
01/2023
4.0
Leslie will try and upsell where they can. Lots of negotiating. On a recent visit for our annual system check, everything checked fine, but they wanted to sell us a surge protector for the furnace even though we have a whole-house surge protector on our panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Dan M.
12/2022
5.0
Dan was very knowledgeable and thorough when troubleshooting and providing explanations of potential root causes and solutions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Caryl M.
12/2022
5.0
the technician was courteous and knowledgable. this was a furnace checkup and he was fast and proficient. he explained each test and answered every question. i would highly recommend Leslie Heating & A/C.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$53
Barbara J.
11/2022
4.0
Received good service. Explained what he was doing as he progressed through the job. Seemed knowledgeable. Took the time to look at all the furnace and AC for review.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Bill K.
11/2022
5.0
These folks are welcome in my home anytime.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Manny C.
10/2022
5.0
Dan was very knowledgeable and found the root cause of why the burners would not ignite. I had another company come out and all they wanted was to milk as much money from me as much as they can since the boiler was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John D.
10/2022
5.0
Signed paperwork on Monday, team arrived 8am Wednesday was finished before 1pm.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Ruben V.
10/2022
5.0
They are good workers professional people
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,600
reem A.
10/2022
5.0
Very clean nice job done fast service
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$6,000
Hugh G.
10/2022
5.0
Weâ ll done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Murali R.
10/2022
5.0
Jeff is a good professional and knows his stuff. He was able to fix the problem quickly. I will hire him again for any future work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$220
Amanda L.
10/2022
5.0
They do a great job, very professional and well educated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maggie P.
10/2022
5.0
Great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ricky R.
09/2022
5.0
Great customer service, Jeff is an awesome technician and knows his stuff. If ever I have a problem with my system again Iâ m calling my guy Jeff. Good professional work and he knew exactly what to do. Got me up and running in less then a couple of hours. He also clean up after himself. Doesnâ t leave a mess, the wife appreciates that. Thank you Jeff, your a blessing.