This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are a multi-generational family-owned and operated business based out of the western suburbs of Chicago. We are in business for one simple reason: To comfort families. We provide a holistic approach in that we treat our customers like people and not just a number. We have turned the traditional service model upside down and instead of rushing our Technicians to maximize calls each day, we provide the flexibility to ensure they take their time with our customers to ensure quality visit every time. That is the Leslie difference. We think our satisfaction ratings substantiate this and we are honored to be of service.
I would not recommend them to anyone, call someone else.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Jennifer P.
07/2020
5.0
Eric did a very professional job and was very courteous.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
fidel g.
06/2020
5.0
Mark is fantastic. He also observe proper social distancing and wore a mask, this was very impressive and. Re assuring to my family safety. THANKS Mark
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Geo L.
06/2020
5.0
Jose went right to work, did the job. He let me know what the future holds as far as my AC unit is concerned. He was polite and worked outside in the rain. I would recommend Leslie HBAC and especially Jose. Thanks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Hank L.
06/2020
5.0
Prompt efficient couteous
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$33
Robert S.
06/2020
5.0
The repairman explained all the options clearly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Tracy D.
06/2020
5.0
Emmanual V. did a great job repairing my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$784
Stacey G.
06/2020
5.0
Explained everything thoroughly, and had a lot of knowledge regarding the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judith f.
06/2020
3.5
Customer service was very good but the cost of the service they were offering was extremely high
Rating Category
Rating out of 5
quality
3.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
Javier G.
06/2020
5.0
very efficient with his time,
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Luis F.
05/2020
5.0
Miguel, did an awesome job! Will definitely use Leslie heating and cooling every time I need HVAC service. Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rahil C.
05/2020
3.5
Eric S has got to be the best tech there. He is the only one to explain everything throughly and in an easy to understand manner. He is straightforward without ever being pushy or condescending. A company where all techs like him could be the greatest company to ever be established.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Cathie G.
04/2020
5.0
Very clean & professional. Wore mask, gloves & shoe covers. Left my home clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$120
Angela D.
04/2020
5.0
Leslie Heating & Air Conditioning is an exceptional company. Always on time, very personable, never any problems. Would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kurt P.
03/2020
5.0
Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jason V.
12/2018
0.5
Got home from work Friday night and discovered there was no heat in the house. Called Leslie Heating & Cooling since they installed the Heating & Furnace system in our home. Answering service answered and informed me that someone will be contacting back. One one called back so 10 am the next day I called again and answering service rep informed me that she would escalate and that someone will call back within 30 minutes. Now it's 5:37 pm and no one has called back. Fortunately, I called another company around 2 pm and got appointment right away and furnace fixed within an hour. What frustrated me the most was I have enrolled in their VIP program and paid a monthly fee and not even gotten a call back even just to say they cannot come out. If they would have told me they were not able to come out, I would have contacted another company right away so our family including 3 your children wouldn't have to sleep in a home without heat for the night. A great big thank you to Perfect Home Services for an awesome and super quick service.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
John W.
09/2017
4.5
The company did an outstanding job, no issues.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Frank P.
08/2017
4.0
Justin the installer was great; a class in itself.
Rating Category
Rating out of 5
quality
5.0
value
1.5
responsiveness
3.5
Yes, I recommend this pro
Roberta A.
08/2017
5.0
Installed exhaust fan as per requested
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joyce D.
05/2017
5.0
Caring quality service. I called them to have a whole-house fan installed. The wonderful technician, Justin H., could have easily sold me something I didn't need, but he didn't. On the contrary, he explained why the cost of a whole-house fan or ductless air conditioning would outweigh the benefit. He was able to solve my problem and save me money by just servicing my air conditioner. I had used this company before to fix my pool heater and received the same excellent service by one of their other technicians. I am so happy I found them and wouldn't use any other company.