Premier Home Pros, LLC

I had 2 bathrooms done. The material they use is very nice and easy to maintain. The best out of all the people we looked at. The salesman was very nice and very response but there are issues with our install that were not taken care of. First the product that was packed and shipped was not correct. They had the wrong size base and I had to prove it to them by taking pics with a ruler to get it correct. Next, they had the wrong color fixtures for one of the bathrooms. Then the installation team broke a panel on one and still put it up. The 3 wall panels were not all the same. one was shine, another was a completely different look on the color pattern, and one was cracked. I had to call on that. It was replaced. However, in both bathrooms the installation crew which I was told was the best dropped the one panel and gouged my floor which was left as is even though I was told it would be made correct. They also gouged the dry wall in several spots on both ceilings while in

Toilet leaked from 3 places. It was installed wrong. Faucet in tub is 1.5 out of center of the tub. They put 3 holes in my walls, now I have to repaint my bathroom and stairway going up stairs. edges of tub surround is 1/4" out making its edges looking jagged. Waste of $10,500. Stay away from them. They use outside contractors and you never know who is going to show up. I hope the plumbing does not leak behind the tub surround. It's to only thing left.

I decided to turn my bathtub into a walk-in-shower and started doing research on the process and companies that provide that service. I had four different companies come out, and one I cancelled after reading their reviews, they were in the low 3s. I chose Premier Home Pros to do the work, I read their reviews and they were good. This is a new company to Michigan but most of the reviews I read were from Ohio. I got lucky enough to have Eric install the shower for me and I couldn’t be happier. Eric showed up on time and never stopped working. Eric worked on my home like it was his own home. He communicated with me what was going on and very neat. I am getting new flooring and told Eric that he didn’t have to put anything down because the carpet is going anyway, but he still did. I sure hope that Premier Home Pros realize how valuable Eric is to the company and how lucky they are to have him. Eric should train all the new employees, not only on the process, but on work

Ryan was great!

The work done on our shower was excellent, making getting in and out of the shower so much safer. Each step was explained to us and the work done by Mickey and Joe was superb. It was evident that quality was very important both of them. What a pleasant experience.

It is wonderful. They couldn't have done a better job. Totally recommend these people love their work

Christian and his crew were top notch! my wife loves it and its absolutely beautiful work done! The install manager Tom was wonderful and guided us through the installation with ease. Highly recommend this company to everyone!

Laziz came in and completed the entire project for us. He was knowledgeable, professional and his crew was a pleasure to work with. Highly recommend this company!

Excellent company to work with! Friendly, professional, fair prices, reliable, high quality materials, clear expertise, and they take pride in their work. Everything I look for when I hire. My basement shower was like a dungeon, and they turned it into the the best bathroom in the house. I couldnâ t be happier. Hire them if you have a bathroom remodel - you wonâ t regret it!

Good

I recently had the pleasure of working with Premier Home Pros, and I must say, it was an exceptional experience from start to finish. Their product surpassed all my expectations and stood out from the competition in every way possible. Right from the initial sales call, I was impressed by the level of professionalism and knowledge displayed by the Premier Home Pros team. They were attentive, patient, and took the time to understand my needs and preferences. Unlike other products I've encountered, theirs didn't have that typical plastic surround that feels cheap and flimsy. It was clear that Premier Home Pros put a lot of thought and effort into crafting a product that exuded quality and durability. What truly set Premier Home Pros apart was their quick turnaround time for installation. I was amazed at how efficiently they handled the entire process. The installation team was punctual, skilled, and worked with precision. They completed the installation in no time, without compromising on the quality of their workmanship. I felt like they truly valued my time and made the whole experience hassle-free. The end result was nothing short of perfection. The product not only looked stunning but also functioned flawlessly. Its attention to detail and superior craftsmanship were evident in every aspect. Premier Home Pros clearly takes pride in their work, and it shows.

Sloppy unprofessional work. Customer service is not existent.

Didn't show for appointment for estimate. Called three different numbers to finally get ahold of a person to say no one showed they said they would call me right back with an update. They tried calling me back one or two days later

Great Salesman, great products and absolutely outstanding service

They did a good job

the beauty ring on one of the grab bars has popped off. I called Chris and they were supposed to come out in two days to fix it.a week later and still havenâ t had it fixed. important to me,not to them.

They profiled their obligation and paid me the $3000 back.

They did such a great job on our bathroom project. Great pricing and friendly timely service.

They did an amazing job on our shower!

Very professional from start to finish salesman was knowledgeable, installed in one day, just an overall great experience price was great only 9500 would highly recommend

We had our shower area replaced and the install took 1 day. The team was very knowledgeable and helpful and the shower was customized to my liking!! Would highly recommend !!

Awesome experience. They were timely, professional, transparent about pricing, and their install went flawlessly. I could not recommend them more! We got a new shower with their marble Bella Stone product and a frameless glass door. I cannot believe how amazing it looks. My husband and I are absolutely smitten with how good it looks! They were priced less than all of the other bids we got also. 5 stars!

The most personable, reliable guys. I would recommend to everyone who is trying to make their house feel like a home at the most cost effective price.

Great experience, would highly recommend. Super fast and they did an excellent job!!! Completely remodeled my shower area in one day. Very easily to get in contact to answer my questions & very reliable.

Great service and quick turn around! 10/10 recommend!