Express Maid

Very, very poor job! 3 people sent. Many things left undusted. Kitchen counter and sinks left dirty. Kitchen floor dirty. At one point all 3 in my small bathroom. 2 were talking and 1 was cleaning. Paid $100 for something I will have to redo.

The 2-man crew left earlier for not so good cleaning job.

Did all but clean the inside of the fridge which was mentioned as included in the ad

They had to reschedule but were good about communicating. Cleaner was friendly and good, and was able to stick around for a little longer (we paid a little extra on site) for just a little more cleaning.

Good except I went through the garbage they collected and found some personal small things that should not have been trough out

the actual person who cleaned my house was excellent. i don't know if i can say her name, but she deserves it. her name is catalina, ask for her, she is very good. the company, express maid, on the other hand, is ok, not very professional. but i would definitely hire catalina hire again.

Very well. Two cleaners were on time, brought supplies but were willing to use some of mine (specialty cleaner for laminate floors). Friendly, helpful, did a good job. I had been sick and slacked off on cleaning, but they whipped things into shape. Coupon was for 5 person-hours. They needed another half hour to finish everything, asked my permission first, then later I called the company to authorize the additional payment.

Although they were 15 minutes late, which was no big deal, the two people who showed up were very nice, and apologized for being late (but didn’t call. They did a nice job, but left after 2 hours, when they shouldn’t have left until after 2 1/2 hours. He said something about only charging me for 2 hours, but I had already paid Angie’s List for the 5 hour deal, and of course, didn’t get any money back. Also, when he told me this, they were all packed up and ready to go, otherwise I’m sure I could have found another 1/2 hour worth of things to do.

Terrible!. Brand New carpet. Asked to not walk on with shoes and did. showed what needed. Bathroom, whole kitchen, closet and dust 5 set of blinds. 2 pp. each took 1.5 hours to do a room. Rooms were just not used. Surface cleaning needed. Took forever and said I could add more time to get job done. Like they planned to not finish. Never would hire again.

Great job. The person was on time, polite and did a great job.

I think most people will be very happy with the work they do. They were on time and worked very quickly. They did a good job for the money. I have found someone who charges a bit more, but does a better job.

Ok but had to ask them to clean more thoroughly

Everything is clean and smells great!

Everything went according to plan. Job well done.

The two women that have been here through Express Maid are extremely thorough and professional. I appreciate that they go above and beyond to do a deep cleaning every time they are here.

The service went well. There's nothing I would complain about.

It takes about 4 hours for a couple that comes every week.

It went fine, very reasonable price, good work and friendly,

went well, courteous, complete and sensitive people

It was okay. I purchased 4 hours and the cleaners thought it was 5 hours so ended up having to pay extra. Next time will confirm up front.

Great! Veronica and Mariana were cheerful and efficient. They got work done and did whatever else extra was requested in the given time frame

I am very pleased with this service and have this cleaning done on a weekly basis. The ladies are trustworthy and professional in all their work.

It went very well- work efficiently and effectively.

Never happened. Did not answer my return call or my email. I WANT MY MONEY BACK WHICH I PAID IN ADVANCE!

I was very happy with Katharina. She did a very good job. I will have her now every second week.