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Loewy Consulting Inc

Computer Repair, Internet Service, Computer Sales,

About us

Since 1999, Loewy Consulting has provided Chicago area homes and small businesses top quality computer services and website design. OWNER-OPERATED. Uses subs for wiring. Charges an hourly rate. Travel charges may apply. DBA Home Computer Networking.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Home Computer Networking & Repair, Website design and hosting, Print Sharing, File Sharing, Computer Repair & Re-Furb, Wireless, Anti-Virus, Spyware Removal, Data Recovery.

Services we don't offer

Macintosh & Apple Repair.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.9262 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 262 reviews

Ket Y.
08/2008
5.0
computer repair
  + -1 more
This company was a lifesaver. I called at 10:00 am on a Saturday with a laptop that would not boot, and got everything back in 24 hours. They were on time, pleasant to deal with and knowledgeable. I will use them again for my business.
Description of Work: Recover hard drive data, install backup software, reformat hard drive and reinstall windows and drivers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JACK C.
07/2008
5.0
computer repair
  + -1 more
This was the first time I used their services. I thought they did a very professional job. I chose them because I was unhappy with a prior company, I found this company on Angie's List and decided to give them a try. They came on time and did the work in a timely manner.
Description of Work: They repaired a computer hard drive and retrieved some files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KAREN C.
07/2008
5.0
computer repair
  + -1 more
Arrived promptly and was speedy. Work took no more than half an hour. Offered advice on external backup drives to protect againast loss of data in future. Definitely recommend.
Description of Work: Transferred data from the hard drive of a non-working computer to another computer. Set up encrypted wireless access.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103.5

SHIRLEY S.
07/2008
5.0
computer repair
  + -1 more
From initial phone call, before purchasing new computer, Mark Loewenstein advised on what or what not might be appropriate for our usage. When new computer arrived he promised complete set up & advice. He arrived precisely on time and proceeded most efficiently. He is also available for follow up, which has been beneficial.
Description of Work: Transfer information from old computer to new & set up new information on new. Make all required connections and advise user how to navigate new PC internet system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Kathy G.
05/2008
5.0
computer repair
  + -1 more
Mark was able to act on our call for help within 24 hours. He was able to accomplish a number of improvements to our systems and continued working until we had the problems or alternative solutions resolved. He finalized the last detail over the phone in the evening. He was patient and pleasant at all times. He answered all of our questions in plain English and not like other computer types we have used. He made suggestions which he thought would be helpful. A follow up phone call and service was also acted upon promptly.
Description of Work: Provided expertise related to wireless connectivity for a laptop. A second computer needed to have Microsoft Outlook made operational with employer network. Another laptop was diagnosed with motherboard problems. A new laptop computer purchase necessitated the installation of several Microsoft Windows products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235.5

STEPHANIE S.
05/2008
5.0
computer repair
  + -1 more
Mark is phenomenal to work with. He is extremely competent, knowledgeable and friendly. We found his prices to be very reasonable. Especially when compared to the time we lost when we spent 30 hours futilely trying to do this work on our own before calling him and the fact that we would have needed to go through the hassle and expense of buying an entire new computer without his help. Mark went far beyond "fixing what was broken" to give us comprehensive consulting advice about how to address our problems telling us what equipment and software to buy and how to work everything on our own when he left. Mark was unflaggingly patient and friendly in answering our many, many questions. I could not be happier. I am never going to struggle again with computer set up and repair; I am going to call Mark.
Description of Work: Repaired and restored a computer, recovered data, installed a networked printer and installed a network external drive as well as an automatic back-up system to preserve data. We dropped our computer off to him to reduce the computer repair cost a little and he came to our home for the rest of the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ATHY A.
04/2008
5.0
computer repair
  + -1 more
Mark answered when I first called to inquire, was able to schedule within a few days, was clear and concise about what he could do. Arrived on time for the appointment, took care of everything we had originally discussed and more, was efficient yet still thorough and answered all my questions. Very pleased. Looking forward to ongoing business with this company.
Description of Work: 1st computer: All services related to changing out computers including file transfer, email reestablishment, elimination of unneeded software, installation of AVG Free, verification of automatic scans/updates, recommendations about hardware/software/ backups, reconnection of all peripherals and settings. 2nd computer: Installed Open Office, eliminated unneeded software to improve computer performance, encrypted wireless signal to protect from hackers, made maintenance recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

KEN V.
02/2008
5.0
computer repair
  + -1 more
He showed up on time and completed the work efficiently. He let me look over his shoulder and answered any questions I had as he went along. I called him a week later to ask him some questions regarding file sharing and some problems with the wireless Internet connection (caused by our own mistake) and he was able to help me correct the problems myself over the phone. The price was around what I expected based on reports from other Angie's List subscribers. Overall, very professional and courteous.
Description of Work: Set up a router and wireless network for our laptop computer which included print/file sharing with our desk top computer. Installed free anti-virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

MIC J.
02/2008
5.0
computer repair
  + -1 more
Loewy Consulting did and excellent job of repairing my computer system. They did the work completely, quickly for a very reasonable cost and were very professional. I would highly recommend their services.
Description of Work: Backed up my hard drive, reformatted the hard drive and reinstalled the operating system and some additional software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Mary S.
02/2008
5.0
computer repair
  + -1 more
Mark is personable, knowledgeable, & practical on his client's behalf--a rare combination in any field, especially high-tech fields, these days! I'm sure we'll contact him again when (as seems inevitable) one of our computers has us gnashing our teeth & tearing out our hair!
Description of Work: We contacted Mark initially re: a virus that had attacked my husband's computer, but realized (after Mark had provided helpful [free!] advice over the phone) that because my husband didn't have the original installation disk, Mark couldn't solve the problem. So I made a new appointment with Mark because of a problem with the speakers on my computer. Mark made (& kept) an appointment only a few days after I called him. When he couldn't solve my "antique" computer's problem by downloading an on-line driver, he accompanied me to a nearby computer store, showed me what to purchase & installed the new sound card [+ a hi-speed USB card] when we returned to my home. When Mark left, I was entirely satisfied with his service and I'm still entirely satisfied a few hours later, now that I've had time to try out the hardware he installed for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PATRICIA L.
01/2008
5.0
computer repair
  + -1 more
Installation went quickly and smoothly.
Description of Work: Installed a wireless network in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

TERRI B.
01/2008
5.0
computer repair
  + -1 more
Mark did a super job. He responds immediately to phone calls and e-mails and was helpful with suggestions even before he came to the house. When he was at the house, he worked efficiently and he explained clearly everything that he was doing. He is very knowledgeable, and very willing to do either simple tasks or ones that require more time. He is one of the most professional people I have encountered in a long time.
Description of Work: Set up one computer with software after it had crashed. Connected it to Internet and networked with printers. Worked on wireless connection with another computer and demonstrated how pictures are installed from digital camera. Installed firewall and protection for both computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

DEBORAH K.
01/2008
5.0
computer repair
  + -1 more
Mark was prompt and courteous. He took care of all the work I wanted performed, and also spent some time making sure my computer was cleaned up. Mark installed an anti-virus system on my computer and made sure I clearly understood all additional external components I was going to take care of myself. My computer is now better than ever. I would definitely recommend Loewy Consulting.
Description of Work: I needed a disc drive replaced as well as recommendations for an anti-virus system, external backup system, and a wireless desktop I wanted installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Linda R.
12/2007
5.0
computer repair
  + -1 more
Mark arrived a few minutes early. He was very willing to remove his shoes after coming in from outside in the snow before walking on our carpet, which was much appreciated. He worked quickly and really seemed to know what he was doing. He was very pleasant and easy to understand when he explained something, was willing to write down information for us to keep and he was quite patient with our endless questions. He had purchased the necessary equipment for networking our computers ahead of time and had accurately chosen exactly what we needed. He had brought everything he needed to do the job.
Description of Work: Mark installed a router and networked our three household computers for high speed Internet service, as well as file and print sharing. He also reinstalled a driver for sound that had been accidentally deleted from one computer, and downloaded and installed anti-virus protection software and Windows Media Player on one computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LINDA L.
11/2007
5.0
computer repair
  + -1 more
Mark provided excellent service. He correctly diagnosed the real issue. He was also able to recover all our important files, music and pictures which he stored temporarily for us while we replaced the motherboard. He then re-copied our files back onto our hard disk and we were back in business. Mark helped us during a very busy time for him and was available to us after hours for phone consultation, drop off and pick up of the computer so we could be up and running as quickly as possible. I cannot say enough about how knowledgeable, helpful and accommodating he was. And his price is very reasonable as well. I highly recommend him and will most certainly call him in the future.
Description of Work: Our computer stopped operating and we brought it to Mark for diagnosis and data recovery for important files music and pictures that were stored on it. We originally thought it was a hard drive malfunction, but it ended up needing a new motherboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

R ELAINE W.
11/2007
5.0
computer repair
  + -1 more
Great! The representative came on time and did the work, despite the fact that I was in the ER at the time! But my daughter explained the problem and he settled right in and worked quickly, even doing something extra to facilitate our use of multiple computers. He called to check in with me later in the week.
Description of Work: Troubleshooting wireless connection and networking computers to printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Meredith K.
11/2007
5.0
computer repair
  + -1 more
He made the necessary repairs to get it working again. I wanted files from an old computers hard drive transferred to CDs which he did. He also installed a fax program for me. He was very prompt in all that he did.
Description of Work: I was having trouble with my Adobe program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

IRENE R.
10/2007
5.0
computer repair
  + -1 more
We have long had a problem with our Internet access. The cable company wires hang around the outside of the house and our attempt to hook up a second computer resulted in still another cable stretching around the outside of the house. I called Mark (based on Angie's List reports) to see what could be done to improve this situation. Mark responded to my e-mail immediately (literally) and he came by that afternoon. He was here for an hour and he set up a wireless network, eliminating the need for those cables hanging out there! He explained exactly what he was doing in words that I understood and we made a plan to address my other issues, such as an old printer that won't interface with my new laptop and my security concerns.
Description of Work: Mark installed a wireless network for our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

MAUREEN M.
10/2007
5.0
computer repair
  + -1 more
They were amazing, unbelievable. They came out right away and were great with follow up and were very knowledgeable. Their prices are very reasonable and I think are normally about $125.00 an hour but they will also be applying a discount to final amount.
Description of Work: They did some computer repair work for me & transferred some files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRI M.
10/2007
5.0
computer repair
  + -1 more
All in all, he spent about an hour cleaning the hard drive and my computer is like new! He's very professional and doesn't waste time! He asks you what you need and want and then gets right down to doing it. My kind of repair man!!!
Description of Work: My computer was running very slow with all kinds of unwanted spam and pop-up windows. Mark went to work and deleted all the unnecessary programs that were loading that I either didn't use or want. He loaded a free anti-virus software that cleaned up a number of programs that had been downloaded to my computer illegally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103.5

ALLISON D.
10/2007
4.0
computer repair
  + -1 more
Overall, I thought this job could have gone a lot better. Mark was good at responding to my call and scheduling a visit. He showed up on time, was polite and professional. Unfortunately, he knows very little about MACs and was unable to refer me to someone who might know more. Mark recommended a two port printer server, which I purchased on his recommendation. When he returned to install it, he was unable to get it to work with both computers. As a result, although I can print wireless from my PC, I must unplug the server and connect the printers directly to get the MAC to print. Considering the result, I thought the price was excessive--especially since a lot of the time was Mark sitting trying a lot of different things he thought might work--instead of reading the directions for the product he had recommended, even though he acknowledged not having installed that product before. But I'm thrilled to have my TiVo back.
Description of Work: The overall project was to get my home computer network, consisting of one PC and one MAC, communicating--including enabling wireless printing to two printers by either computer; cleaning up the hard drive on the PC and fixing my TiVo installation.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Loewy Consulting Inc
CUSTOMER DID NOT MENTION THAT PART OF THE $430 CHARGE INCLUDED A 1 HR INITIAL HOUSE CALL ($104), RESETTING A LAPTOP TO FACTORY SPECS ($135). I ALSO GAVE HER A .75 HOUR ($78) COURTESY CREDIT FOR THE TIME I FELT I PUT IN ON THE PRINT SERVER. I DID DO OTHER WORK ON THE PC'S.

ROBERT R W.
10/2007
5.0
computer repair
  + -1 more
They did a good job for me. I highly approve of this company.
Description of Work: They fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Karen C.
09/2007
5.0
computer repair
  + -1 more
Very well. Mark was easy to connect with and great to work with within 3 days of my initial call, the work with completed. He called to follow-up to see if anything had come up subsequently too.
Description of Work: Mark repaired a glitch in the operating system (Windows XP) of one computer, then networked it with another one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CHRIS AND ABEL G.
09/2007
5.0
computer repair
  + -1 more
Mark was very understanding with our schedule and arrived at 815 pm on a Tues night. He answered all our questions. He has built his own computer so he knows his stuff. He applied the anti-spam-anti-virus, fire wall. It did take longer than the estimated 1.5 hours that he had originally estimated. He said the download(upload?)was taking longer than usual for some reason. He was very patient with my elementary questions. All I really care about is that it is done!!
Description of Work: Consulting services, set up new computer for DSL and printer. Had USB cable in car which we needed for the job and also connected a way for us to talk to him via computer for future trouble shooting. Angies discount given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271.25

PENNY D.
09/2007
5.0
computer repair
  + -1 more
Mark's work was just fine--he was responsive and accommodating.
Description of Work: I called Mark about setting up computer/printer/DVD/Tivo, etc. after my recent move. Even though he wasn't available when I originally needed him, he offered to come the night before to accommodate me. He was very pleasant and efficient and most importantly--he explained things in lay terms so that I could understand them. A few days later a problem surfaced with the telephone lines that are needed by Tivo to keep the schedule updated. After Comcast and AT&T were unable to assist me, I phoned Mark, who offered to stop by on his way home from another job--turned out to be 11pm. He checked the wall plate, found it was dead and gave me his suggestions on how to handle with the building mgr. and/or AT&T and/or Comcast. They were unable to assist again, so Mark is coming again tonight to install a router, which will enable me to circumvent these problems in the future. He has been EXTREMELY accommodating and fair in his charges. I recommend him HIGHLY--he has been terrific!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

PO Box 1362, Northbrook, IL 60065

http://www.loewyconsulting.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service,
Computer Sales,
Electrical,
Website Design & Development

FAQ

Loewy Consulting Inc is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 9:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Loewy Consulting Inc accepts the following forms of payment: Check,PayPal
Yes, Loewy Consulting Inc offers free project estimates.
No, Loewy Consulting Inc does not offer eco-friendly accreditations.
No, Loewy Consulting Inc does not offer a senior discount.
Yes, Loewy Consulting Inc offers emergency services.
No, Loewy Consulting Inc does not offer warranties.
Loewy Consulting Inc offers the following services: Home Computer Networking & Repair, Website design and hosting, Print Sharing, File Sharing, Computer Repair & Re-Furb, Wireless, Anti-Virus, Spyware Removal, Data Recovery.
Macintosh & Apple Repair.

Contact information

PO Box 1362, Northbrook, IL 60065

http://www.loewyconsulting.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM