We have been your Chicago window specialists since 1928, when the business was founded under the name Scientific Window Company. In early 2009, Scientific Home Services Ltd was incorporated to better meet the rapidly changing demands of the industry and to devote our attention solely to serving our customer needs. Under the current business, we can now offer the broadest range of window style, color, and glass options at the most competitive prices.
I contacted Scientific for an estimate to replace our walk-in door on the garage. The old one was a commercial grade steel door and frame which was rusted and would stick. Jon came out and gave us an estimate for removal and replacement of the door and the frame. I was told it would take about 3 weeks for them to get the door and once it was in we could schedule a date for the work to be done. Like clockwork, 3 weeks after I paid the down payment, I received a call from Jon that the door was in. Three days later the worker came out and replaced the door. The worker was prompt and the work was completed quickly. The new door and frame look great and the door opens beautifully. It actually looks better than I expected. I am so glad that I no longer have to throw out my shoulder trying to get the door open.
Description of Work: Replaced the garage walk-in door and frame.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Scientific Home Services Ltd
Thanks for the 'Page of Happiness nomination'. That pretty sums ups your review. This is the type of review we strive for. If you need anything else, please let me know at 847-752-0370x5. Mark Brottman, President Scientific Home Services
Tracy T.
07/2013
5.0
replacement windows
 + -1 more
Great. Awesome guy. Very helpful
Description of Work: Reviewed and closed all windows - vast majority were not on-track or closed completely / properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Scientific Home Services Ltd
Dear Member, Thanks for purchasing our weatherization special on our page. I am glad Victor was able to solve your issues with your windows. Sometimes a little TLC is all that is needed to get a little more time out of your windows. If you need anything else, please let me know at 847-752-0370x5 Mark Brottman, President Scientific Home Services
LAWRENCE N.
07/2013
5.0
replacement windows
 + -1 more
Some of our windows were not closing easily or tightly within the frame, and we were getting a lot of condensation (in the form of ice build-up) on the glass in the winter time. My assumption was that we might need new windows. I called to get a quote. An appointment was made, and Jon Koloms came out. He was punctual and pleasant to deal with. He took a look at our windows, listened to my concerns, and told me that we do not need new windows. He spent a lot of time explaining solutions to my problems, and in general he was extremely patient and helpful. I had the impression that he knew what he was doing and that he was honest. If ever I need new windows, I will definitely call this company, and I'll give their name to friends who need new windows.
Description of Work: Came to our home to provide a quote for new windows.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Scientific Home Services Ltd
Dear Member, Thanks for the positive review. We don't believe in selling something that is not needed. In our mind, the positive impressions you will tell to your friends is more worthwhile than the profit we could of made on that one sale. If you need anything, please call Jon or myself at 847-752-0370. Thanks. Mark Brottman, President Scientific Home Services
Betsy S.
06/2013
5.0
replacement windows
 + -1 more
John called me within the 5 week estimated time that my windows had arrived. They were at my house to install the windows within a couple of days. Installation went quickly within 4 hours. An additional window, which was not measured, was earlier added to my order . We both assumed that it would be the same size as the others but upon installation, they discovered it was a slightly larger window. John was apologetic. Since this window was specially measured and ordered for my house, he asked if I had another window that might need replacing of the same size. If I purchased it, he said he would give me a special price on the larger window that needed reordering. This was done and he charged me half price for the newly ordered window (since I had to wait another 4-5 weeks). He also allowed me to pay within a certain time period for the additional window. When they cleaned everything away from the windows, they accidentally discarded the curtain rods for 2 windows. When I notified them, he amiably reimbursed me for their value. I was disappointed that the window screens seemed so light weight and wondered if my cats would be safe if they ran into them. The windows are on the second floor. John tried to accommodate me and installed free of charge a heavier grade pet screen on many of the windows. This screen turned out to be black and a heavier gauge which hurt viewing out of the window. After seeing that and after hearing there really was not another kind of screen I could purchase, John replaced these windows once again with the original screen. I appreciated him trying so hard to please a customer. The windows went through their first winter and held up beautifully.
Description of Work: Installed 6 new vinyl windows. John came out to provide an estimate. He was very personable, showed and reviewed with me a sample window. He patiently answered all my questions. I was impressed on how well the vinyl window matched the wooden window frames.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Scientific Home Services Ltd
Unfortunately, mistakes do happen and we don't try to hide them. We did appreciate your patience while we corrected them and got the correct window from our supplier. If you need anything, please let me know at 847-752-0370x5 Mark Brottman, President Scientific Home Services
NATALIE W.
06/2013
5.0
replacement windows
 + -1 more
Victor was very helpful.
Description of Work: I had water leaking through the top of my basement window every time it rained really hard. Others had suggested taking the entire window out to see what the problem was. Victor was in the area, came by, decided to first try using silicone to seal the top of the frame that looked open. It did the trick! I had called the day before and he was out the next day. Thank you Victor for finding a simple solution.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph M.
06/2013
5.0
replacement windows
 + -1 more
I'm very grateful for Michael's advice on my problem. I was able to fix everything for $8 at the hardware store. He could have easily done the work himself and charged me, and I appreciate his honest advice and integrity.
Description of Work: Offered free advice on how to fix issues with windows, and it worked perfectly.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Scientific Home Services Ltd
Dear Member, Thank you for the kind words. Business is all about providing a service when it's needed and your review is greatly appreciated. If you have any questions, please call me at 847-752-0370 x 5 Mark Brottman, President.
JACQUELINE T.
05/2013
5.0
replacement windows
 + -1 more
This was the best $175 I have spent in I don't know how long. The provider spent just over an hour at my house, working quickly and very professionally. He was very cordial and responded to my questions as he was working. I was pleasantly surprised that replacing the screen in a large door screen was included in the cost. (I wasn't sure if only window screens would be included). Before Scientific Home Services fixed my windows, my house was cold and very drafty. On really cold days, I couldn't even sleep in my bedroom. But amazingly, this quick and inexpensive service made my home so much more comfortable. I absolutely would recommend Scientific Home Services to anyone who needed this type of service.
Description of Work: The provider sealed all of my windows and lubricated hinges enabling me to open/close/lock my windows very easily. He also replaced the screen on my back screen door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Scientific Home Services Ltd
Glad we could be of service. If you need anything else, please let us know. Mark Brottman, President Scientific Home Services
Robert P.
05/2013
5.0
replacement windows
 + -1 more
The work went very well overall. We are pleased with the result.
Description of Work: Replaced 13 windows in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Edmund O.
05/2013
5.0
replacement windows
 + -1 more
Victor came out and told me the problem was with bad exterior caulking around certain windows. He advised me on what professional grade caulking could fix the job - since brands in home depot etc would fail like the ones put around the new windows by the previous owner - (and how to do it). He also gave me estimates on replacing old windows. That was a bigger job than I needed, but I followed his advice on the caulk and the windows stopped leaking.
Description of Work: I was having leaks around windows and wasn't sure if it was an issue with my roof or windows and needed a quote.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Joe M.
05/2013
5.0
replacement windows
 + -1 more
Victor came in and worked very hard to rebalance all of the windows. He was able to repair every vinyl window, even one that I thought I would have to replace. He worked hard to get all of the older windows completely repaired in just one day.
Description of Work: I bought Angie's List package for general maintenance of up to 10 windows in my 2 flat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Justin Z.
05/2013
5.0
replacement windows
 + -1 more
He really took the time to do it right. He spent a lot of extra time to clean up bits of caulk which he didn't need to do. He made some recommendations on some other things for me.
Description of Work: Scientific Home Services sealed up the windows and re-caulked the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy S.
04/2013
5.0
replacement windows
 + -1 more
They did a great job. They showed up on time, completed the job in the time they said they would, showed me what they did, and gave advice about our windows. Great job!
Description of Work: Scientific Home Service checked our whole house for leaky windows, sealed them, and repaired 4 damaged screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Scientific Home Services Ltd
Thanks for the great report. Our purpose in providing this big deal was to provide a service and help people seal up there present windows. If you need anything, please let me know at 847-752-0370x5. Mark Brottman, President Scientific Home Services.
Carol B.
04/2013
5.0
replacement windows
 + -1 more
The contractor called us to set up an appointment. The contractor arrived on time as discussed. He sealed all of our windows that had cracks, adjusted doors and eliminated any draft from under and above doors. He did both upstair and main floor. The person performing the task went above and beyond. We have noticed a big difference in relations to a warmer home and less drafty home. We will definitely use them again.
Description of Work: I received coupon to seal and repair draft areas in windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Scientific Home Services Ltd
Thanks for submitting a great report to Angies List. It's valued customers like you that keep customers coming back to us. If you need anything please call me at 847-752-0370x5. Mark Brottman, President Scientific Home Services
James K.
04/2013
5.0
replacement windows
 + -1 more
They did an excellent job. The salesman was very thorough with his explanation about what kinds of windows were available. They were incredibly task oriented. They said they were going to finish the job in 2 days but they did it all in 1 day. They were superbly clean. I actually wasn’t at home when they installed the windows and if I had not seen the new windows when I got home I would not have even know that they were here. I had got 3 quotes and they were the cheapest. I have recommended them to several people.
Description of Work: I used Scientific Home Services for replacing all the windows for the whole house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Scientific Home Services Ltd
Thanks for the feedback. Jon and I both feel that everyone's time is valuable and that is why we don't use a high pressure presentation. We don't feel it benefits anyone and would not want to be be subject to high pressure, price drop tactics. We believe in an honest price and an honest concise presentation. If you need anything, please don't hesitate to contact us. Mark Brottman, President Scientific Home Services 847-752-0370x5
David H.
03/2013
5.0
replacement windows
 + -1 more
A wholly excellent experience. We received estimates/consultations from three A-rated providers off of Angie's list. While Scientific was not the least expensive, the quality of their windows was certainly superior making an apples-to-apples comparison slightly difficult. However, it was John's honesty, demeanor, and thoughtful presentation to us was what sold us initially. Having used a window contractor previously that was an absolute nightmare to deal with, we were gun-shy, to say the least, about replacing more. However the process was seamless from start to finish with Scientific. + Received the initial quote on 2/23 + Signed the agreement 2/27 + Measurements were completed on 03/01 + Windows arrived at Scientific on 03/28 (we were initially told this could take up to 6-weeks, so we were pleasantly surprised) + Windows were installed on 03/30 in one day Would recommend this company to anyone. The installation was a breeze. Jay, the installer, was top-notch professional. Would use again for sure.
Description of Work: + Six doors were removed and were replaced with floor-to-ceiling windows. + Triple Pane Soft-lite Imperial replacement double hung windows + Tempered glass bottom sash + Custom color exterior / white interior
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Scientific Home Services Ltd
Thanks for submitting a great report to Angie's List. It's valued customers like you that keep customers coming back to us. We don't claim to be the cheapest but we try to be the best value which is what I hope you did experience. Our experience and highly trained crews make us the preferred choice when it comes to window replacement. If you need anything please call me at 847-752-0370x5. Mark Brottman, President Scientific Home Services
TRACY T.
03/2013
5.0
replacement windows
 + -1 more
They were very quick to return our call. They came as scheduled, a few days later. They quickly fixed the problem and checked the other windows to be sure they were working correctly, too.
Description of Work: Fixing a crank window that would no longer close
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Scientific Home Services Ltd
Thank for the review. We really don't try to sell what is not needed. We recently went on a service call and 3 previous vendors said it was not fixable and all it needed was some silicone spray. Thanks again. Mark Brottman, President, Scientific Home Services
patricia B.
03/2013
5.0
replacement windows
 + -1 more
He went above and beyond for me. I told him my longtime plans to not rehab my basement, and he gave me a better, less expensive plan, however, one that he could not fulfill. He referred me to someone to work on my windows for the time being and advised me what could be done to my windows 30 years from now. I was very impressed. He didn't take advantage of me but rather he described a better idea.
Description of Work: I wanted an estimate on installing basement windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven T.
03/2013
5.0
replacement windows
 + -1 more
From start to finish we couldn't be happier with the job Scientific did! Jon was able to accomodate my work schedule and meet me later in the evening in order to give an estimate. He took the time to answer all of our questions and we felt his pricing was very reasonable. Once ordered, the windows arrived in approximately 6 weeks and we were able to schedule installation immediately. The two installers (I don't remember their names) arrived on time, worked quickly and left no mess behind. We will definitely call Scientific next time we are ready to replace some windows.
Description of Work: Replaced 6 windows in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from Scientific Home Services Ltd
Dear Member, Thanks for the supportive comments. Jon & I try to make the buying experience as easy as possible. We value our customers time as much as ours and during our sales presentation present the information is a quick and concise manner so that it lasts an hour and not 3 hours like some of our competitors. Our installers are employees and know exactly what is expected of them and(even though you forgot their names) actually will get a bonus for being mentioned in Angies List. It's their goal to make sure you are completely satisfied and some customers have said that it's cleaner when the left than when they got there. Thanks again. If you need anything, please let me know at 847-752-0370x5 Mark Brottman, President
BECKY B.
03/2013
5.0
replacement windows
 + -1 more
Before buying the deal, the owner promptly responded to my inquiry re: whether or not the company serviced my area. Once confirmed, I bought the deal and scheduled the service immediately. The assigned technician, Victor, contacted me within hours. He was able to accommodate my schedule and put me on the calendar for an appointment the next week. He arrived promptly at the scheduled time. He was friendly and courteous. He performed the work quickly and professionally. I would definitely call this company for similar service or if I was thinking of replacing windows. A good find for the price!
Description of Work: I bought the Angie's Big Deal - $175 for a Complete Window Air Leak Seal and Adjustment. The technician sealed all the windows and replaced 6 window screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Scientific Home Services Ltd
Dear Member, Thanks for the great review. Victor has been a great asset to our company for many years. He takes his time at every service call and makes sure it is done right. That's why we appreciate peoples patience if he is running a little late. Thanks again. Mark Brottman, President
Michael M.
03/2013
5.0
replacement windows
 + -1 more
This is the third time I have used them. I used them before for a sliding glass door and an upstairs bathroom window. John and Jay arrived early which was great. Covered their shoes, covered the furniture located in the area where they were working. They did a very good job pulling the old windows and installing the new ones. They cleaned up after they were done, another super job!
Description of Work: Had the whole first floor windows of my home replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Scientific Home Services Ltd
Thanks again, again and again for the business. It's repeat & referral business that we count on and customers like you. We appreciate the positive comments and try to go above and beyond your expectations every time we step into someone's residence. If you have any questions, please let me know. I can be reached at 847-752-0370x5 Mark Brottman, President.
Melanie & Jan M.
03/2013
5.0
replacement windows
 + -1 more
Victor did the best he could with the windows. He calked every window, and went above and beyond in his dedication to his work. I was very happy with him and his superb attitude, and I would definitely call upon this company again if I needed them. I highly recommend this group.
Description of Work: The air leaks in the windows were sealed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Patrick M.
03/2013
5.0
masonry, replacement windows
 + 0 more
Went well - arrived on time in spite of lousy winter weather, got needed information in less that 24 hours, which was critical, as we were under sever time pressure.
Description of Work: Needed a very detailed home inspection/estimate by a GC, having found potentially serious issues with an inspection while under contract review, prior to buying a house. Got next day availability & an extraordinary level of detail in terms of inspection, & potential cost analysis for less than $200.00 (3 hrs). This is the smartest $200.00 I have spent in a very long time, as Don identified several serious issues that we were able to put on the table & eventually turn into closing cost credits. The company has excellent write ups in Crains & other publications of note, and all the trades we were in touch with said their work was superior. We will using these guys when the weather permits - I am "highly value conscious", but I consider their pricing & (expected) work to be a very long term fix, and worth it...
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Scientific Home Services Ltd
I have contacted Angie's list that this review is not for our company. Thanks. Mark Brottman, President
Carol M.
02/2013
5.0
replacement windows
 + -1 more
I needed a broken window fixed fast. I e-mailed two contractors late last night. Victor called this morning and stopped in on his way to work to measure. I think that's less than 12 hours. I got lucky because I'm "on the way." I will revise after the work is complete.
Description of Work: This is a preliminary report based on exceptional response time. I needed a broken window fixed fast. I e-mailed two contractors late last night. Victor called this morning and stopped in on his way to work to measure. I think that's less than 12 hours. I got lucky because I'm "on the way." I will revise after the work is complete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$193.5
Kristin L.
02/2013
5.0
replacement windows
 + -1 more
Everything went great. No complaints.
Description of Work: Very nice gentleman showed up at about 9:15 this morning and worked diligently through the windows on the bottom floor and then the top floor. We recently purchased "The Big Deal" for window adjustment and sealing and repair of screens. He did a fantastic job with the windows and screens. He went above and beyond identifying a draft coming from the side of our fireplace. He sealed that along with a south facing wall that had a crack along a shelf. He was here until 12:15pm. We will definitely be contacting them again when we look at replacing the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Scientific Home Services Ltd
Dear Member, Thanks for the great report. This is our first time with the 'Big Deal' and it's customers like you that make it worthwhile. If you need anything in the future, please give us a call at 847-752-0370. Mark Brottman, President
Erin D.
02/2013
4.0
replacement windows
 + -1 more
Fine, was prompt and very nice. Just seemed like they offered this deal to tell you your windows are bad and you are in need of new ones.
Description of Work: This was a "Big Deal" with fixing and sealing windows. The work was done, but we feel as if 90 minutes for this work seemed low. The tech did what he could but basically it was installing small Styrofoam blocks to the top of our windows, replaced a screen
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Scientific Home Services Ltd
Dear Member, I am sorry that you feel disappointed with the value of the service. Unfortunately, it's a very general coupon and depending on the condition of the windows really determined on how much we could improve the windows. We actually have not sold any windows off of the big deal. Victor has stayed in the residences as long as needed for 90 minutes up to 5 hours depending on the work that needs to be performed. I hope all of our previous reviews speak for themselves. Mark Brottman, President.
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Service Categories
Windows,
Doors
FAQ
Scientific Home Services Ltd is currently rated 5 overall out of 5.
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Scientific Home Services Ltd accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Scientific Home Services Ltd offers free project estimates.
Yes, Scientific Home Services Ltd offers eco-friendly accreditations.
Yes, Scientific Home Services Ltd offers a 10% senior discount.
No, Scientific Home Services Ltd does not offer emergency services.
No, Scientific Home Services Ltd does not offer warranties.
Scientific Home Services Ltd offers the following services: Vinyl, Aluminum & Wood Replacement Windows