Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

EcoClean Carpet Cleaning

Founded 2012 • With Angi since May 2012

EcoClean Carpet Cleaning offers an all inclusive package with includes everything needed for a full 5 star carpet cleaning with no additional fees. All of our cleanings also come with a full satisfaction guarantee, if you are unhappy with the service you receive in any way, there will be no charge.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(72) Verified Reviews

Showing 1-25 of 72 reviews
Courtney G.
5.0
07/21/2018
They cleaned all of our carpet as well as our tile and grout, and it all looks fantastic! The tile and grout is over 20 years old and had never been cleaned - it looks like a new floor! They were polite and explained everything they were doing. I would definitely hire them again.
Description of Work
Carpet and tile/grout cleaning
Category
carpet cleaners
Joann C.
5.0
04/28/2017
Went very well. Showed up on time, performed all required work. DId a good job.
Description of Work
Needed Living room carpet, Dining Room Carpet and First and Second floor carpeted stairways cleaned.
Category
carpet cleaners
Abigail K.
5.0
03/23/2017
Fantastic job. Very knowledgeable. Personable. All around good guy.
Description of Work
Carpet and furniture cleaning.
Category
carpet cleaners, upholstery cleaning
missy L.
5.0
01/22/2017
Arrived on time for the appointment. They were very professional and did a great job. This was the second time to use EcoClean. I will continue to call them for future carpet cleaning.
Description of Work
carpet cleaning
Category
carpet cleaners
Scott B.
5.0
10/31/2016
We purchased an Angie's List deal, and added some of our own extras to get the stairs and basement done as well. The customer service was great, they were able to schedule us within a week, and the results were better than other (cheap!) carpet cleaners we've used before. It seems you get what you pay for, since EcoClean seems to have better equipment than most competition. They take their time, too, so you don't end up with a wet soapy mess that takes forever to dry and attracts more dirt.
Description of Work
carpet cleaning 2nd floor, portion of 1st floor, basement, and 2 sets of stairs
Category
carpet cleaners
Sean S.
1.0
04/24/2016
My family's experience with this company has been not only disastrous, but severely emotionally distressing as well. As a military veteran with 22 years of distinguished service to this nation and with this being my 11th, and final relocation to retire, having the cumbersome task of dealing with this company has by far been my worst experience with any company during that 22 year timeframe. We found this company through Angie's List and scheduled our cleaning upon the successfull closing on the house we were moving to. Unfortunately, our closing took a bit longer than expected and we were forced to reschedule our cleaning. The company confirmed our request with no issue and confirmed their ability to support the requested day. I'm not sure how many of the readers of this review have relocated over 10 times, or who have had the great experience of removing your child from stability only to start over again, or who have the mental toughness to deal with the whole process and I am sure until you experience it you will never know and/or understand how TOUGH, HARD and STRESSFUL the WHOLE situation and process is on the ENTIRE family! Timeline: This company was supposed to arrive at my empty house between the hours of noon and 1pm. The movers were to arrive at my residence to deliver my family's belongings the next morning. At 1:48p and after we had to track down a number (by calling a third party) to someone in the company who would answer the phone, we were told the company would arrive in 90min (mind you, already almost an hour late with NO NOTIFICATION). 3:30p- STILL no one at my home. We received a phone call from an employee and states that he was just informed we needed our carpets cleaned today and he could be at my home in 30 min (making the company now 3 hours late). 4p- STILL no one at my house. 430p- Employee arrives (3.5 hrs late) in an unmarked van and proceedes to walk through the house "measuring" the rooms (which on the walk through 1 set of stairs is annotated by the company employee). 5p- Service begins. 545p- after countless times attempting to contact the owner, I finally get a hold of him. He apologizes and apparently was IGNORANT to what was happening at my residence. He offers a $50 credit and ends up agreeing to doing my basement for free ($100). 630p- company employee is completed. But WAIT....there is another set of stairs on the "new" estimate, along with WRONG sizes on my rooms. Both of which are rectified and payment is rendered. 635p- I do a quick walk through and the employee leaves. NEXT DAY 0730a- Stairs NOT dry AT ALL. movers will be here in 1hr. 0730a- I see spots and stains still in the carpet that I was told would be removed. These were NOT seen the night before probably because of the lighting and the carpet still wet. 0830a- movers arrive. House now filled with furniture. 0830-noon- attempts are made to contact the owner. Finally my wife gets ahold of him and he profusley apologizes for the day before...someone got sick, someone didn't show up, blah, blah, blah. I contact the owner and request a refund for the lack of professionalism and poor workmanship that was done at my residence. He refuses to return any funds and offers to come and redo any issues. He also said that since I paid for the services, I was obviously satisfied with the work. PROBLEM: the house is now filled with furniture. I absolutely despise pompus, arrogant individuals that are in the customer service business but have NO customer service etiquette. I will never, ever...ever ever use this company again not recommend them to my worst enemy.
Description of Work
Provided the worst experience my family and I have experienced in over 10 relocations during my 22 years in military service.
Category
carpet cleaners

Service Provider Response

I apologize again for the miscommunication. A full refund has been given. Hope everything's going well for you in your new home.
William T.
2.0
04/18/2016
Within a short period of time I was seeing the spots come right back up from the floor. The carpets did not look that great. The quality was not great. There were areas that I could see were not hit and the stains coming back up was a bad sign.
Description of Work
I had them clean my basement floor and my stairs.
Category
carpet cleaners

Service Provider Response

Dear [Member Name Removed], Please give me a call at 6304102043. We'd be glad to come back and redo the job for you. Sometimes high humidity levels in basements can lead to stains wicking back up from the padding as they dry. Usually a second cleaning [Member Name Removed] take care of any problems since there is nothing left in the pad to wick up. Look forward to hearing from you, Paul Linek P.S. Humidity levels can be kept at more comfortable levels with a dehumidifier for your basement.
Finus D.
5.0
02/14/2016
the provider showed up on time and did an excellent job.
Description of Work
Provider accommodated a tight schedule, did an excellent job of the floor and as a result we purchased a quarterly package for a years worth of additional visits.
Category
carpet cleaners
Alan B.
5.0
12/08/2015
The work was performed on schedule and as advertised. The work was satisfactory if not knock-your-socks-off. We especially appreciated the company agreeing to the job despite not being able to see the house prior to scheduling, since we had not taken possession yet. All things considered, we definitely would consider hiring this company again.
Description of Work
Thorough cleaning and carpet cleaning as we prepared to move into a new house. Several areas Scotchgarded as well.
Category
carpet cleaners
Daniel G.
5.0
10/29/2015
The crew that was out at our house on Saturday did a great job. They were professional in both appearance and manner. They started by vacuuming all the carpet, then spraying and cleaning them. We stayed off the carpet a bit longer than they recommended, just to ensure everything was dry.
Description of Work
Cleaned the carpet in our formal living room and all upstairs bedrooms.
Category
carpet cleaners, house cleaning
Eric W.
5.0
10/04/2015
Went well. Two guys. Good job. Polite, friendly, in and out.
Description of Work
Clean carpets, remove stains, move some furniture
Category
carpet cleaners
Tony G.
5.0
09/09/2015
Team was on time, courteous and explained services to my wife. They did the work efficiently and left additional stain remover for future use.
Description of Work
Entire house carpet cleaning including stairs and basement.
Category
carpet cleaners, house cleaning
Shannon A.
5.0
08/17/2015
I can't recommend these guys enough! They were on time, professional, courteous to a fault, AND they do an amazing job. Before we moved in to our new townhouse, the carpets and furniture were a mess, to put it kindly. After Joe, Aaron, and their crew were finished, the carpets looked like new, and the furniture looked great again. In addition, the price was very reasonable considering all the work we had the crew do. I will definitely hire them again when it comes time to clean again, and I would recommend this company to anyone who is looking for quality carpet and upholstery cleaning.
Description of Work
Aaron, Joe, and the crew cleaned all of the carpets and the furniture in our new townhouse before we moved in.
Category
carpet cleaners, upholstery, upholstery cleaning
GAUTAM R.
5.0
06/21/2015
Paul was great in working with my schedule. Emailed the cost and date of service. When they missed the date of service because of equipment malfunction called me to reschedule and gave me discount. Overall satisfied with the service and will recommend them. Thank you Paul.
Description of Work
Clean exposed carpet area in 4 bedrooms and hallway
Category
carpet cleaners
kamran K.
5.0
06/17/2015
It went good but technician was little bit in hurry for their next job.
Description of Work
Got the carpet cleaning done.
Category
carpet cleaners
Beth B.
4.0
05/04/2015
They really worked in detail. They explained everything pretty well. They did a pretty good job.
Description of Work
EcoClean Carpet Cleaning performed work for me.
Category
carpet cleaners
Bernard B.
5.0
04/03/2015
It went extremely well. They were on time and did a great job. The only issue we had was that about 4 hours after they left our carpets started to buckle and look all wavy. We called them in a panic after hours. They responded by telling us they would have a technician out at 8 AM the next morning. It turned out the carpets just needed to dry. They did dry overnight and returned to normal. We called and canceled the technician. I was surprised they did not know this would happen.
Description of Work
Cleaned our sectional, stairs, hallway, office and dining room carpets.
Category
carpet cleaners, upholstery cleaning
Dana K.
5.0
03/21/2015
Very responsive, friendly, and well-priced.
Description of Work
Cleaned carpet in hallway and one bedroom
Category
carpet cleaners
Lawrence J.
5.0
03/16/2015
Was surprised at the thoroughness of the services performed. I was a bit skeptical given the price for cleaning the whole house. I have a 4 bdrm, home and they did a fantastic job. They got there on time, took their time and did a better than average job. They were very courteous and very professional. Gave extra effort where heavily soiled. Would definitely use them again.
Description of Work
Clean carpet for the entire house.
Category
carpet cleaners, house cleaning
Scott B.
5.0
02/19/2015
I spoke with Paul over the phone and he gave me a quick and fair quote. He was very nice and explained the process they go through to clean carpets. They accommodated my date and time even when i called to change it once. The day of service they were running a little behind but it was due to the frigid weather so it is hard to blame them. They called me the day before to confirm service then when they were running behind they called to give us a heads up which was great. Eco Clean seems to understand customer service and it shows. They were cleaning a house we had just purchased and some of the carpets are in pretty bad shape and i could tell they were doing their best to get all of the stains out. Jake was very professional and was thorough. I will be using them to clean my (new) carpets moving forward.
Description of Work
Complete home carpet cleaning.
Category
carpet cleaners, house cleaning
Thomas S.
5.0
02/07/2015
They were very responsive and flexible with scheduling. The young man that came to do the cleaning was professional and did an excellent job.
Description of Work
Whole House Carpet Cleaning
Category
carpet cleaners, house cleaning
Shridhar P.
4.0
01/26/2015
They were quite good. We had a good experience with them. They were finished on time. They were professional. They did a nice job. The price was reasonable. It was almost like a 1500 feet down home and then they cleaned the whole place. They got back on time. They returned every call. I would definitely use them in the future.
Description of Work
We used EcoClean Carpet Cleaning in July 2014 for down home. They clean the carpets.
Category
carpet cleaners
Josh P.
5.0
09/30/2014
Guys were punctual and did a great job.
Description of Work
Cleaned entire house plus stairs
Category
carpet cleaners
Uzma S.
5.0
09/26/2014
This is an outstanding establishment! Paul was very cooperative and accommodating as I had to reschedule 4 times throughout the past two months! We have a 4,000sq ft home, all carpeted, and the deal included the entire house except for stairs, which was only an additional $49. Tom and Alex, two very friendly, bright, and professional employees, showed up, perfectly on time and ready to battle our filthy carpet. They paid great attention to detail while vacuuming and steam cleaning. I must say that we are very pleased by their hard work and the results! We will most definitely be recommending Eco Clean to our friends & family and also hiring them for annual cleanings!
Description of Work
Big Deal for $175+ $49 for staircase
Category
carpet cleaners
Linda F.
5.0
08/29/2014
Robbie & Pablo came on time were very professional & did a great job. Paul the owner, even stopped by to make sure everything went well.
Description of Work
Carpet & upholstery cleaning & scotch guarding.
Category
carpet cleaners

Phone

Address

424 Fort Hill Drive Unit 113

Naperville, IL 60540

Other Information

Services offered

Carpet Cleaning. House Cleaning. Water Extraction & Restoration. Drapery & Rug Cleaning. Hardwood Floor Cleaning. Upholstery & Furniture Cleaning.

Payment options

Check
Visa
MasterCard
American Express
Discover
PayPal

FAQ

EcoClean Carpet Cleaning is currently rated 4.8 overall out of 5.

EcoClean Carpet Cleaning is open:

Sunday: 8:30 AM - 7:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 7:00 PM

EcoClean Carpet Cleaning accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal

Yes, EcoClean Carpet Cleaning offers free project estimates.

Yes, EcoClean Carpet Cleaning offers eco-friendly accreditations.

No, EcoClean Carpet Cleaning does not offer a senior discount.

Yes, EcoClean Carpet Cleaning offers emergency services.

Yes, EcoClean Carpet Cleaning offers warranties.

EcoClean Carpet Cleaning offers the following services: Carpet Cleaning. House Cleaning. Water Extraction & Restoration. Drapery & Rug Cleaning. Hardwood Floor Cleaning. Upholstery & Furniture Cleaning.

Other Local Pros In Your Area

Chicago Carpet Care

Angi Certified

Chicago Carpet Care

For the past 15 years Chicago Carpet Care have been serving customers in the Chicago area and throughout this time it is that commitment that made us grow and succeed. And seeing as most of our carpet cleaning Chicago business comes from our clients referrals we understand how important it is to keep our high standards of both the quality of our work and courtesy of our technicians. So if your carpets or upholstery are in need of some freshening up, give us a call to our toll free number at (888) 449 3227 and let us prove to you why we consider ourselves the best out there. You have nothing to lose, our consultation meetings are free of charge, and I am sure you will find the rates we offer very affordable considering the great value we offer in return. Award winning.  

CLEAN USA

5.0

(2)

Angi Certified

Offers Coupon

CLEAN USA

Local, certified, family owned…That’s us at Clean USA. As the consumer’s number one choice in cleaning and restoration services, we’re proud to deliver a premier lineup of carpet cleaning solutions to clients across northern Illinois and the surrounding communities. That goes for both residential and commercial clients. With free no obligation consultations, pet & kid friendly products, 12 month spot & spill warranties and our 100% happiness guarantee, for your complete peace of mind.  

At Master Service Group, we pride ourselves on providing the full gamut of restoration services to both residential and commercial customers in a high-quality and ethical manner. Since the founding of this company, we’ve never been ones to stay complacent – and we’ve made it out mission to continue to learn and evolve with how we perform work as new information and technology becomes available. Our professionals are IICRC-certified and follow the latest industry standards when it comes to our offered services, and we’re constantly reading industry publications, attending industry trade shows, consulting with peers and seeking continuous education to further master our craft. We’re not one of those carpet cleaning companies who also offers water damage restoration services, we’re a restoration company that exclusively provides restoration work. In other words, we’re a restoration company for people who need restoration work, a company that’s investing in the latest technologies and equipment to better provide our services to you, our customers. It’s not uncommon to face obstacles in restoration projects, as the presence of asbestos, lead or mold can complicate certain jobs. Failure to properly handle these obstacles can lead to major health implications, which is why it’s important for such to be properly taken care of. We know how to handle these obstacles – and it’s because we take the time to carefully analyze and plan every project that we work on. Over the years, we’ve worked hard to assemble a team of engineers, architects, and environmental and safety consultants to be able handle all projects the right way, no matter how big or how small. As an accredited Better Business Bureau company, our reputation precedes itself – and it’s this great reputation that has helped us not just stay in business, but continue to grow. This was especially true of a time when so many others faltered at the height of the 2008 great recession. Property damage is never a situation t