EcoClean Carpet Cleaning

They cleaned all of our carpet as well as our tile and grout, and it all looks fantastic! The tile and grout is over 20 years old and had never been cleaned - it looks like a new floor! They were polite and explained everything they were doing. I would definitely hire them again.

Went very well. Showed up on time, performed all required work. DId a good job.

Fantastic job. Very knowledgeable. Personable. All around good guy.

Arrived on time for the appointment. They were very professional and did a great job. This was the second time to use EcoClean. I will continue to call them for future carpet cleaning.

We purchased an Angie's List deal, and added some of our own extras to get the stairs and basement done as well. The customer service was great, they were able to schedule us within a week, and the results were better than other (cheap!) carpet cleaners we've used before. It seems you get what you pay for, since EcoClean seems to have better equipment than most competition. They take their time, too, so you don't end up with a wet soapy mess that takes forever to dry and attracts more dirt.

My family's experience with this company has been not only disastrous, but severely emotionally distressing as well. As a military veteran with 22 years of distinguished service to this nation and with this being my 11th, and final relocation to retire, having the cumbersome task of dealing with this company has by far been my worst experience with any company during that 22 year timeframe. We found this company through Angie's List and scheduled our cleaning upon the successfull closing on the house we were moving to. Unfortunately, our closing took a bit longer than expected and we were forced to reschedule our cleaning. The company confirmed our request with no issue and confirmed their ability to support the requested day. I'm not sure how many of the readers of this review have relocated over 10 times, or who have had the great experience of removing your child from stability only to start over again, or who have the mental toughness to deal with the whole process and I am sure until you experience it you will never know and/or understand how TOUGH, HARD and STRESSFUL the WHOLE situation and process is on the ENTIRE family! Timeline: This company was supposed to arrive at my empty house between the hours of noon and 1pm. The movers were to arrive at my residence to deliver my family's belongings the next morning. At 1:48p and after we had to track down a number (by calling a third party) to someone in the company who would answer the phone, we were told the company would arrive in 90min (mind you, already almost an hour late with NO NOTIFICATION). 3:30p- STILL no one at my home. We received a phone call from an employee and states that he was just informed we needed our carpets cleaned today and he could be at my home in 30 min (making the company now 3 hours late). 4p- STILL no one at my house. 430p- Employee arrives (3.5 hrs late) in an unmarked van and proceedes to walk through the house "measuring" the rooms (which on the walk through 1 set of stairs is annotated by the company employee). 5p- Service begins. 545p- after countless times attempting to contact the owner, I finally get a hold of him. He apologizes and apparently was IGNORANT to what was happening at my residence. He offers a $50 credit and ends up agreeing to doing my basement for free ($100). 630p- company employee is completed. But WAIT....there is another set of stairs on the "new" estimate, along with WRONG sizes on my rooms. Both of which are rectified and payment is rendered. 635p- I do a quick walk through and the employee leaves. NEXT DAY 0730a- Stairs NOT dry AT ALL. movers will be here in 1hr. 0730a- I see spots and stains still in the carpet that I was told would be removed. These were NOT seen the night before probably because of the lighting and the carpet still wet. 0830a- movers arrive. House now filled with furniture. 0830-noon- attempts are made to contact the owner. Finally my wife gets ahold of him and he profusley apologizes for the day before...someone got sick, someone didn't show up, blah, blah, blah. I contact the owner and request a refund for the lack of professionalism and poor workmanship that was done at my residence. He refuses to return any funds and offers to come and redo any issues. He also said that since I paid for the services, I was obviously satisfied with the work. PROBLEM: the house is now filled with furniture. I absolutely despise pompus, arrogant individuals that are in the customer service business but have NO customer service etiquette. I will never, ever...ever ever use this company again not recommend them to my worst enemy.

Within a short period of time I was seeing the spots come right back up from the floor. The carpets did not look that great. The quality was not great. There were areas that I could see were not hit and the stains coming back up was a bad sign.

the provider showed up on time and did an excellent job.

The work was performed on schedule and as advertised. The work was satisfactory if not knock-your-socks-off. We especially appreciated the company agreeing to the job despite not being able to see the house prior to scheduling, since we had not taken possession yet. All things considered, we definitely would consider hiring this company again.

The crew that was out at our house on Saturday did a great job. They were professional in both appearance and manner. They started by vacuuming all the carpet, then spraying and cleaning them. We stayed off the carpet a bit longer than they recommended, just to ensure everything was dry.

Went well. Two guys. Good job. Polite, friendly, in and out.

Team was on time, courteous and explained services to my wife. They did the work efficiently and left additional stain remover for future use.

I can't recommend these guys enough! They were on time, professional, courteous to a fault, AND they do an amazing job. Before we moved in to our new townhouse, the carpets and furniture were a mess, to put it kindly. After Joe, Aaron, and their crew were finished, the carpets looked like new, and the furniture looked great again. In addition, the price was very reasonable considering all the work we had the crew do. I will definitely hire them again when it comes time to clean again, and I would recommend this company to anyone who is looking for quality carpet and upholstery cleaning.

Paul was great in working with my schedule. Emailed the cost and date of service. When they missed the date of service because of equipment malfunction called me to reschedule and gave me discount. Overall satisfied with the service and will recommend them. Thank you Paul.

It went good but technician was little bit in hurry for their next job.

They really worked in detail. They explained everything pretty well. They did a pretty good job.

It went extremely well. They were on time and did a great job. The only issue we had was that about 4 hours after they left our carpets started to buckle and look all wavy. We called them in a panic after hours. They responded by telling us they would have a technician out at 8 AM the next morning. It turned out the carpets just needed to dry. They did dry overnight and returned to normal. We called and canceled the technician. I was surprised they did not know this would happen.

Very responsive, friendly, and well-priced.

Was surprised at the thoroughness of the services performed. I was a bit skeptical given the price for cleaning the whole house. I have a 4 bdrm, home and they did a fantastic job. They got there on time, took their time and did a better than average job. They were very courteous and very professional. Gave extra effort where heavily soiled. Would definitely use them again.

I spoke with Paul over the phone and he gave me a quick and fair quote. He was very nice and explained the process they go through to clean carpets. They accommodated my date and time even when i called to change it once. The day of service they were running a little behind but it was due to the frigid weather so it is hard to blame them. They called me the day before to confirm service then when they were running behind they called to give us a heads up which was great. Eco Clean seems to understand customer service and it shows. They were cleaning a house we had just purchased and some of the carpets are in pretty bad shape and i could tell they were doing their best to get all of the stains out. Jake was very professional and was thorough. I will be using them to clean my (new) carpets moving forward.

They were very responsive and flexible with scheduling. The young man that came to do the cleaning was professional and did an excellent job.

They were quite good. We had a good experience with them. They were finished on time. They were professional. They did a nice job. The price was reasonable. It was almost like a 1500 feet down home and then they cleaned the whole place. They got back on time. They returned every call. I would definitely use them in the future.

Guys were punctual and did a great job.

This is an outstanding establishment! Paul was very cooperative and accommodating as I had to reschedule 4 times throughout the past two months! We have a 4,000sq ft home, all carpeted, and the deal included the entire house except for stairs, which was only an additional $49. Tom and Alex, two very friendly, bright, and professional employees, showed up, perfectly on time and ready to battle our filthy carpet. They paid great attention to detail while vacuuming and steam cleaning. I must say that we are very pleased by their hard work and the results! We will most definitely be recommending Eco Clean to our friends & family and also hiring them for annual cleanings!

Robbie & Pablo came on time were very professional & did a great job. Paul the owner, even stopped by to make sure everything went well.