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Precision Door Service

Garage Doors, Doors, Electrical

About us

Precision Garage Door Service serves greater Chicago and Northwestern Indiana. We provide the types of services one would expect from a locally-owned company, while ensuring the reliability and security of a national franchise company. At Precision, we fix garage doors right– with this singular focus we have pioneered the industry standard warranty for garage door repair. The training program we provide for our expert technicians is second to none in the garage door industry. Precision Garage Door Service is a full-service garage door company specializing in new garage door installation, garage door repair, replacement garage doors and repair of garage door openers.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections

Services we don't offer

Gates Commercial doors Retail parts

Amenities

Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7563 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 226-250 of 563 reviews

Gwen C.
04/2014
5.0
garage doors
  + -1 more
It went great!!! After doing an initial assessment of the door he discovered that one of the springs was broken. He gave us a reasonable assessment of the problem. Fixed it in a timely manner. We were very pleased with the results.
Description of Work: He replaced the garage door springs. The original package I purchased included garage door maintenance and replacing the rollers as well as a general assessment of the condition of the door system. He did a wonderful job. It was not expensive and the door now works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Door Service
[Member Name], We are glad you are pleased with your results, and that we got out in a timely manner. we appreciate your business. Regards, Greg

Donald J.
04/2014
5.0
garage doors
  + -1 more
Well. I have a split level house, so the floor of the second level juts down into the garage, requiring a short-travel track. This was strictly a preventive maintenance purchase, but I definitely would use them if I had a problem.
Description of Work: Performed the inspection of the system, adjusted the up and down travel, and replaced the rollers. All for the price in the special offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member Name], We appreciate your business and thank you. Regards, Greg

Daniel F.
04/2014
5.0
garage doors
  + -1 more
Got the big deal "tune up" and "roller replacement." The tune up was essentially a diagnostic, where the guy rightly pointed out that my garage door opener is in terrible shape and could use a $500 repair. After I explained that I wasn't going to put that kind of money into it because my garage itself is on its last legs, he pointed out one $25 part that needed replacement the most. He then replaced the rollers - which are a huge improvement over the previous ones I had - replaced the $25 part, and gave me some advice for if/when I replace my garage. In all, he was there for a total of 30 minutes. No complaints at all - roller replacement was badly needed and has been working a lot better since then.
Description of Work: Put in new rollers and replaced a part that was in really bad shape

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Precision Door Service
[member name removed], We appreciate you business, and also appreciate you taking the time to give us a great review. Thank You, Greg

Kirsten B.
04/2014
5.0
garage doors
  + -1 more
The service man was excellent. My garage door was not closing properly and he checked all the gears and rollers to make sure they were greased and working properly. He went above and beyond!
Description of Work: They changed the rollers and greased the tracks/rollers as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[Member Name Removed], We appreciate the generous review. Thank you and please let us know if we can be of further service. Regards, Greg

VIRGINIA P.
03/2014
5.0
garage doors
  + -1 more
They were responsive, showed up when they were supposed to and handled the work with ease. We originally used them when I purchased the coupon in December, and subsequently came out to fix our other garage doors in March. Would highly recommend them!
Description of Work: Repaired broken springs in 3 large garage doors - 1 in December, then 2 more in March. Price includes parts and labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Precision Door Service
[member name removed], We are pleased that you enjoyed our service, as well as give us an "A" rating. Thank you for choosing Precision Door, and if you have any questions please give us a call. Regards, Greg

Paula F.
03/2014
5.0
garage doors
  + -1 more
Everything turned out well. The gentleman arrived on time, acted courteously and professionally, and explained the door's problems in addition to how he would fix them. He also didn't leave behind any messes.
Description of Work: I purchased a Big Deal for him to replace the keypad for my garage door and to adjust its tension.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
(member name), Thank you for the great review, and choosing Precision. Regards, Greg

Kathleen A.
03/2014
1.0
garage doors
  + -1 more
I tried to schedule an appointment to get an estimate on a new garage door. Unfortunately they only come out between 10 and 5 (M-F) and I don't get home until 6 pm BECAUSE I WORK!! If they came out after 5 they were going to charge me $65.00 to come out BUT would deduct that amount if I purchased a door from them. Most companies I've dealt with in the past give FREE estimates no matter what time they come out. I will NOT be using this company.
Description of Work: Nothing. I was trying to schedule an appointment for an estimate on a new garage door.
Rating CategoryRating out of 5

Response from Precision Door Service
(member name), Sorry for the inconvenience in scheduling. We also, do estimates on Saturday at no charge and I wish the call center would of let you know that. I will reiterate with them to see if another time is available if it does fit during the week with the customers schedule. Regards, Greg

David B.
03/2014
5.0
garage doors
  + -1 more
Everything went fine, no complaints.
Description of Work: This was a Big Deal that turned into a garage door replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
(removed member name) Thank you for using Precision and for taking the time to give us a review. Regards, Greg

David C.
03/2014
5.0
garage doors
  + -1 more
The service was okay. I didn't need a lot of work. They did what they said in the ad. They did it fine. It was best and easy. The experience was great. There was no problem. I was happy with the service. They came out right away and did it.
Description of Work: Precision Door Service replaced the rollers on the garage door. They made sure everything was lubricated and aligned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David A.
03/2014
5.0
garage doors
  + -1 more
.The crew of 2 just left doing all that the service required and did a few minor tweaks to the garage door and gave me some recommendations about garage door care, which was greatly appreciated. Thanks to Greg Valade, job well done. great price, workmanship and a solid warranty. I am very pleased as the door works 100xs better than before they arrived. I will use them again..
Description of Work: We purchased the $99.00....A.L. garage door tune up special through precision garage door co..I was apprehensive prepaying for these specials, since I didn't quite know the process, but an A.L. CSR explained it to me . My appointment was set up ASAP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[removed member name], Glad you are pleased with the service, and thank you for taking the time to give us an review! Regards, Greg

Benjamin B.
03/2014
5.0
garage doors
  + -1 more
He came out, let me know all that the deal was going to cover and made a very convenient appointment. He arrived on time, was very knowledgable and was the best contractor I've had in years.
Description of Work: He replaced rollers and performed a garage door tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for doing business with us and thank you for taking the time to give us an outstanding review. Regards, Greg

Donna B.
03/2014
5.0
garage doors
  + -1 more
My experience went well. I ended up not needing the deal, but they did advise I get a new garage door. I am going to reach out for a second opinion. However, the staff was professional and friendly while visiting.
Description of Work: I purchased a Big Deal for Garage Door Tune-Up PLUS Roller Replacement!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Let us know if we can answer any further questions about getting a new door. Thank you again for giving us the opportunity. Regards, Greg

Robert M F.
03/2014
4.0
garage doors
  + -1 more
The installer arrived on time, performed a quick inspection and completed the roller installation all in about 20 minutes. The pricing for the inspection and rollers appeared to be a little high but not unreasonable.
Description of Work: Inspected frame, installed new rollers (Nylon) and lubricated springs, hinges and frame

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for taking the time to give us a review. Regards, Greg

Patrick M.
03/2014
1.0
garage doors
  + -1 more
There were no troubles with scheduling. However, it was a waste of money. He made some recommendations that did not make a whole lot of sense or fix the repair. My sister’s boyfriend was able to come out, made an adjustment, and it has been working fine for months. The things he recommended, such as a motor replacement, were not necessary for the repair and did not make sense.
Description of Work: I purchased a Big Deal for a garage door tune up including a roller replacement. There was an issue with the door and we purchased the Big Deal for the repair.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$99

Response from Precision Door Service
[member name removed], I do apologize for you not being satisfied with us or our services. When we do an inspection on the complete door system, we do an 25 point inspection which is regulated with IDAS (International Door Associations Standards). So, if we see something that is not correct we have to point it out, especially for safety reasons. I would be happy to discuss these recommendations with you if you would like. You can contact me at 708-474-6657. Regards, Greg

Dale P.
03/2014
5.0
garage doors
  + -1 more
Contractor arrived on time and performed the garage door tune-up that I purchased. Some minor repairs were found and completed the same day. The contractor was very professional and did a great job
Description of Work: Garage Door Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Door Service
(Member Name), Thank you for your purchase, and thank you for taking the time to give us a great review. Please keep us in mind if you need any further garage door needs. Regards, Greg

Ana M.
03/2014
5.0
garage doors
  + -1 more
Snow was obstructing the sensor be the garage door. Technician cleaned the area as well as lubricate the mechanism
Description of Work: Repaired garage door sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], We appreciate your business and thank you for giving us a great review. Please let us know if we can be of service in the future. Regards, Greg

Dwayne M.
03/2014
4.0
garage doors
  + -1 more
Scheduling went well and he arrived on time. I can not complain about the service. The technician was surprised the motor still worked since I have had it for about 15 years. I felt he knew what he was doing. My garage door does not go down all the way right now. I did not have that problem before the tune up. I have recommended them to others.
Description of Work: I purchased the big deal for $99 for Garage Door Tune-Up PLUS Roller Replacement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], We appreciate you doing business with us, thank you. Regards, Greg

Annamae H.
03/2014
5.0
garage doors
  + -1 more
It went fine. the technician was very informative and gave me several ideas. he told me that everything was working well and I shouldn't have any problems. He was also very courteous. I had no problems with him. I am keeping their names for when I do have to deal with my door, i will deal with them again.
Description of Work: I have a Big Deal purchase with Precision Door Service for their garage door tune-up and roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for the great comments, and please keep us in mind if you need further work done, Regards, Greg

Danielle O.
02/2014
5.0
garage doors
  + -1 more
The service went very well. I had a 9:00 a.m. to 1:00 p.m. window of service and the technician came at 10:30 a.m., so they were definitely on time. The technician Adam David was very knowledgeable and he knew the operation of the door very well. Even though I have an older door, it said that it was in good shape and that he could perform all of the functions from the $99.00 deal. I was very pleased and had very good service. I will definitely use them again.
Description of Work: The provider did very well. The provider came on time. The technician was very knowledgeable and the $99.00 buy for the tune up and oiling of the doors and checking the system was fantastic. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Your comments and review are much appreciated. Thank you for doing business with us and thank you again for the outstanding review! Regards, Greg

Rudy S.
02/2014
5.0
garage doors
  + -1 more
They were helpful and gave recommendations as to what I should, but unfortunately the funds to replace the spring system is unavailable at the moment. But they were honest and helpful.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Precision Door Service
Member, Thank you for taking the time to give us a review, and please give us a call when you are ready to change out your springs. Regards, Greg

Marc F.
02/2014
4.0
garage doors
  + -1 more
Technician was pleasant and appeared knowledgeable. Fast and efficient. Only thing I didn't like was the persistent attempt to up sell me, undoubtedly demanded by his company. I also had a previous positive experience with another one of their technicians. I would use the company again, because I think the technicians are knowledgeable.
Description of Work: Garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], We appreciate you taking the time do give us a review, thank you. Regards, Greg

Juanita J.
02/2014
5.0
doors
  + -1 more
Came New Years Eve. He was very nice (Kevin) did a good job with no mess. Gave some suggestions with no pressure, I would trust him again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
(removed member name), Thank you for purchasing the Big Deal. I appreciate your business and thank you for the great review. Regards, Greg

Osvaldo V.
02/2014
5.0
garage doors
  + -1 more
They did a good service. They were on time and clean. It was a good process. I would use them again.
Description of Work: Precision Door Service did a garage door tune-up. It was a big deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for using Precision Door and thank you for the review. Regards, Greg

Kristine Z.
02/2014
5.0
garage doors
  + -1 more
Precision Door Service was very responsive and prompt. The rep advised me that I would benefit from a newer torsion pulley system, new door, sensors and cables. He also gave me a quote with and without a new motor. This was more than I had bargained for. So I said that I would need to check other companies. He didn't do any work as he thought I should upgrade the torsion system at least. He also mentioned that I could contact Angie's list and get my $99 back from their online offer. After getting 2 other quotes and opinions, I was able to hire someone who showed up that same day, replaced the motor, sensors and torsion system for 50% of the cost I was quoted by Precision. I really didn't need a new door, just to "keep up with the Jones", as he pointed out that others in my alley had newer doors. Though I wouldn't use Precision because of their high prices, I was glad that he wouldn't just do the tune-up when it would've been a waste of my money when other upgrades were needed.
Description of Work: I bought a garage tune-up deal, for preventative maintenance; but also for any repairs that might be needed...which I would add if need be.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for the review. Regards, Greg

William T.
02/2014
5.0
garage doors
  + -1 more
My door works better now. He also showed me how to do self maintenance.
Description of Work: Greg Valade showed up on time, replaced rollers, adjusted and lubercated my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Door Service
[member name removed], Thank you for allowing us to earn your business, and for taking the time to do give us a review. Regards, Greg

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Electrical

FAQ

Precision Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Door Service does not offer free project estimates.
No, Precision Door Service does not offer eco-friendly accreditations.
No, Precision Door Service does not offer a senior discount.
Yes, Precision Door Service offers emergency services.
Yes, Precision Door Service offers warranties.
Precision Door Service offers the following services: Garage door repair Garage door installation & haul-away of old door Garage door replacement Opener repair Opener replacement Broken garage door springs Cable repair & replacement Broken or bent rollers Bent or misaligned tracks Noisy garage doors Replacement of sections or panels Garage door overhauls Tune-ups Maintenance & adjustments Inspections
Gates Commercial doors Retail parts

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day